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Used 2002 Mercedes-Benz C-Class C320 4dr Sedan (3.2L 6cyl 5A) Consumer Reviews

4.3 out of 5 stars
43 reviews

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4.75 out of 5 stars

She's been great for us!

cch204, Petaluma, CA, 02/16/2015
Mercedes-Benz C-Class C320 4dr Sedan (3.2L 6cyl 5A)
23 of 24 people found this review helpful

Purchased car with 25,000. It's been a great car! Only true "Failings" have been the door arm rests, ($50 each) power seat brains (Both have electrical shorts, $500 each) and the rear sun shade. ($1,000 fix) Car get's between 25 & 30 mpg on the freeway. Just keep at a good speed. Car took us to Mexico (5 years) for a job and did great! Very safe and satisfying. HAS NEVER left us stranded. EVER. Normal servicing, about every six months for oil changes and add a quart of oil about every three months or so. She needed struts at 115k and changed the plugs and wires at 125k. She still purrs like a kitten!

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5 out of 5 stars

I LOVE this car!

conniej1954, Redmond, WA, 06/15/2012
Mercedes-Benz C-Class C320 4dr Sedan (3.2L 6cyl 5A)
17 of 18 people found this review helpful

I bought my 2002 Mercedes c320 4 door sedan in December 2011 with only 68,000 miles on it. I also bought a warrranty. I have had it in the shop a few times but only to get the scheduled maintanance done that the previous owner did not do. A lot of the things were actually covered under my warranty. I love the Tulsa, Okla Mercedes dealership, Jackie Cooper Imports. They are top of the line for the way they treat customers and do the car repairs, etc. I love my car! I am 57 years old and have never had a car that I have enjoyed more in my life.

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3.13 out of 5 stars

Never again

Shocked, 02/06/2002
Mercedes-Benz C-Class C320 4dr Sedan (3.2L 6cyl 5A)
9 of 9 people found this review helpful

Owned it 14 months, visited the shop 5 times( over 30 days of unresolved issues ). A nuisance and disappointment. The last issue : the heating diverting all air flow to the driver's side. I baked and the passengers froze. MB took 20 days to get new parts from Germany!. The new part was also defective so they had to swap the good elements to the original part in my car. MB USA when approached referred me back to the dealer. My only option is trade for another brand and forget MB

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2 out of 5 stars

A Fluke Death?

Wanda M., Las Cruces, NM, 04/29/2017
Mercedes-Benz C-Class C320 4dr Sedan (3.2L 6cyl 5A)
7 of 7 people found this review helpful

Original owner. The dealer check up before the trip was $948. At 58,000 miles the transmission/torque converter has crashed suddenly without warning! Stranded 2,000 miles from home. The BB value is $2,500 to $4,000 ,but the repairs are going to be $7,500. Without the repairs the car is just scrap parts or a donation to a school's automotive program.

Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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2 out of 5 stars

Horrible car

Alex, Des Plaines, IL, 08/06/2015
updated 08/07/2018
Mercedes-Benz C-Class C320 4dr Sedan (3.2L 6cyl 5A)
24 of 33 people found this review helpful

I bought the car with 160k miles on it in 2013 and as I though the car should last really long with no problems. But unfortunately, it was nothing than nightmare. I diagnosed the car before buying and everything was fine. My first mechanical problem occurred after 2.5 months - automatic door went out, I payed 400$ to fix it. After a week rear window automatic sunshade went off as well, I decided to leave it as is, since it too expensive to repair. In 3 more months alternator and battery died. In 3 more months blow motor problems started to take place, hot air only and wasn't able to turn air conditioner off until shut off the car, so I replaced blow motor, but after 2 weeks climate control panel stopped working. After some period of time the car just stalled on the road, the car was towed and crankshaft sensor was dead. In 1 month water pump started to jamm and the car stalled couple of time again. In addition, rust started to occur all over the car and the car looked horrible. Transmission problems took place as well, sometimes it was shifted strange and it stocked on the same gear two times, so I pulled out the car and restarted the engine. The last straw was power steering beld drive failure. So, after I spend 3000$ on repairs I decided to sell it. Even though I paid a little more than 4k when I bought it, maximum I got is 2.5K. It was such a relief to rid off from this car. The only con was that the car was extremely fast and fund to drive, but it can not compensate all mechanical issues.

Safety
3 out of 5 stars
Technology
1 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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