2018 Mercedes-Benz CLA-Class Review

Name: 2018 Mercedes-Benz CLA-Class Review
Brand: Mercedes-Benz
Rating: 3.9 (35 reviews)

Price Range: $12,980 - $28,990

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Price & Payment

27 cars

$21,208 avg. price

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Mercedes-Benz CLA-Class model years

Mercedes-Benz CLA-Class for Sale

Mercedes-Benz CLA-Class types

Sedan
AMG CLA 45

Edmunds' Expert Review

by Mark Takahashi

Pros

Generous list of standard features
Potent performance from the AMG CLA 45
Athletic handling instills confidence
Luxury badging without the premium price

Cons

Engine and transmission are slow to respond at low speeds
Ride can be rather stiff
Rear seats are confining
Some interior elements aren't up to luxury car standards

What’s new

For 2018, the Mercedes-Benz CLA-Class returns largely unchanged.

Vehicle overview

The Mercedes-Benz three-pointed star is one of the most recognizable luxury badges in the world. The fact that acquiring one typically sets you back a hefty sum has been well established, but that's not necessarily the case with the 2018 CLA-Class. For about the same price as a non-luxury sedan, you can get a lot of Mercedes charm and quality. And for a lot of shoppers, that could be enough.

For sale near Chicago, IL

27 listings

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New Listing
2018 Mercedes-Benz CLA-Class
CLA 250 4MATIC Sedan
$12,999
great price
$2,797 below market
- 87,521 miles
- 1 accident, 2 owners, personal use
- 24 City / 32 Hwy MPG
- Driveway (703 mi away)
- Home delivery*
- AWD/4WD
- Back-up camera
- Bluetooth
- Power Driver Seat
- Tire Pressure Warnin...
Close
Located in Union, NJ
Back-Up Camera,Bluetooth,Brake Assist,Keyless Start,Remote Start,Turbo/Supercharged,4 Cylinder Engine,4-Wheel Disc Brakes,7-Speed A/T,A/C,ABS,Adjustab...
AutoCheck Vehicle History Summary
Accident Free Vehicle: No
Personal Use Only: Yes
History Provider: AutoCheck
Title Details: Clean Title
Salvage Vehicle: No
Frame Damage: No
Theft History: No
Lemon Status: No
Free History Report: No
Features and Specs:
27 Combined MPG (24 City/32 Highway)
Listing Information:
VIN: WDDSJ4GB5JN511752
Stock: JN511752J
Certified Pre-Owned: No
New Listing
2018 Mercedes-Benz CLA-Class
CLA 250 Sedan
$12,980
good price
$1,746 below market
- 91,245 miles
- 24 City / 37 Hwy MPG
- Driveway (462 mi away)
- Home delivery*
- Back-up camera
- Bluetooth
- Power Driver Seat
- Tire Pressure Warnin...
- USB Inputs
Close
Located in Knoxville, TN
Back-Up Camera,Bluetooth,Brake Assist,Keyless Start,Remote Start,Turbo/Supercharged,4 Cylinder Engine,4-Wheel Disc Brakes,7-Speed A/T,A/C,ABS,Adjustab...
AutoCheck Vehicle History Summary Unavailable.
Features and Specs:
29 Combined MPG (24 City/37 Highway)
Listing Information:
VIN: WDDSJ4EB9JN612232
Stock: JN612232A
Certified Pre-Owned: No

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If it were the only sedan in its class, we'd be inclined to agree. But there are some similarly priced vehicles out there, and they don't have the same drivability, comfort and space issues that the CLA does. As a result, we suggest checking out those European rivals before signing on the dotted line.

Edmunds' Expert Rating

You'll like how the 2018 Mercedes-Benz CLA-Class comes nicely equipped with features and is enjoyable to drive. You can also get it as the rather outrageous 375-hp AMG CLA 43. But overall this baby Benz isn't as well-rounded as some of its competitors.

Trim tested

Each vehicle typically comes in multiple versions that are fundamentally similar. The ratings in this review are based on our full test of the 2014 Mercedes-Benz CLA250 (turbo 2.0L inline-4 | 7-speed dual-clutch automatic | FWD)

Since this test was conducted, the current CLA-Class has received some revisions, including a retuned-suspension, a minor interior and exterior styling update, extendable front-seat thigh supports and a new infotainment screen. Our findings remain broadly applicable to this year's CLA250, however.

Driving

With its strong four-cylinder and quick-shifting transmission, the CLA250 offers enough performance to impress owners of the larger C-Class. Unfortunately, that same transmission can be quirky in normal driving.

Acceleration

With its 208-hp four-cylinder and a quick-shifting dual-clutch automatic, the CLA250 gets up to speed effortlessly, especially from 20 mph on. In our testing, the CLA accelerated from zero to 60 mph in a respectably quick 6.4 seconds.

Braking

Even in heavy traffic, the CLA's brakes are linear and easy to modulate. We recorded a panic-stop distance of 121 feet from 60 mph, which is an average distance for this class of car.

Steering

The CLA250's steering is nicely weighted; it's neither too heavy nor too light. Turn-in is sharp, and there's enough articulation for easy parking. The steering, however, doesn't give you much feel for the road.

Handling

The CLA250 has enough poise and control to feel stable on a twisty road or highway off-ramp curve.

Drivability

The CLA's transmission can be slow to react to your commands, like when making a three-point turn. It also allows rollback, and at times its operation makes it feel like the engine is over-revving.

Comfort

The CLA250 falls in between the expectations of a sport sedan and a luxury car. This may be the least expensive Mercedes, but it sure doesn't feel entry-level in terms of its suspension capabilities or the cabin's noise suppression.

Seat comfort

The CLA's seats offer nice bolstering, but they have a short cushion that lacks thigh support. Mercedes' MB-Tex faux leather feels exceptional and durable but lacks ventilation. Prepare to feel sticky.

Ride comfort

A mixed bag here. The CLA250 (before the suspension retune) handles potholes and breaks in the pavement with zero drama, but gets jostled by seams in the highway and pulled around by grooved pavement.

Noise & vibration

In true Mercedes fashion, the CLA250 is quiet at all speeds and does an admirable job blocking out the ambient sounds you'll find on the road.

Interior

A traditional Mercedes-Benz interior design in that it isn't flashy, but it surprises with its ease of use. Limited rear-seat access and space, plus lackluster visibility, hurt the CLA's score in this category.

Ease of use

The CLA's interior is deceptively simple and remarkably easy to use, with a large infotainment screen, clear gauges and an easy knob- and button-based climate control. The gear-selector stalk is love-it-or-hate-it.

Getting in/getting out

Front-seat access is a nonissue with wide door openings and a reasonably high seat. Rear-seat access is hugely problematic. Because of the sloping roof, there just isn't enough head clearance.

Roominess

The CLA's interior feels tight. Not unpleasant, but cozy. The rear seats have good legroom but severely lack headroom.

Visibility

The rearview camera is a near-necessity due to the CLA's poor rear visibility. You can thank that sloping roofline. Driving this car definitely requires proper mirror adjustment.

Quality

Meticulous types will be able to find some bits on the CLA that wouldn't make it to the C-Class. But most everything you touch — from steering wheel to stalks, switches, the COMAND controller and the seats — feels like a Mercedes.

Utility

Smart interior packaging allows for more storage options than in some rival sedans. The trunk is well shaped with a large opening and benefits from added rear-seat convenience items for larger objects.

Small-item storage

With the shifter relocated to the steering column, the center console is freed up to house more bins and cupholders. There's plenty of them to hold all of your personal effects.

Cargo space

The trunk is decently proportioned, with a large opening and shrouded hinges. Total capacity is 13.1 cubic feet. The standard split and folding rear seats and a center pass-through will help when things get tight.

Compare 2018 Mercedes-Benz CLA-Class trim levels

Helpful trims summary and side-by-side comparison chart

2018 Mercedes-Benz CLA-Class models

The 2018 Mercedes-Benz CLA-Class sedan is offered in CLA250 (208 horsepower, 258 pound-feet of torque) and a higher-performance AMG CLA 45 (375 hp, 350 lb-ft) trims. Both models are powered by a turbocharged 2.0-liter four-cylinder engine paired with a seven-speed, dual-clutch automatic transmission. The standard CLA250 is front-wheel-drive, but all-wheel drive (Mercedes' 4Matic) is available as an option. All-wheel drive is standard with the AMG CLA 45.

Standard feature highlights for the CLA250 models include 17-inch wheels, automatic wipers, selectable drive modes, dual-zone automatic climate control, simulated leather upholstery (MB-Tex), eight-way power front sport seats with memory functions, and 60/40-split folding rear seats with a center pass-through.

On the technology front, you get an 8-inch infotainment screen, Mercedes' COMAND infotainment system, Bluetooth connectivity, a rearview camera, forward collision warning and mitigation, a drowsy driver monitor, the Mbrace emergency telematics, and an audio system with
a CD player, HD radio, two SD card slots and two USB ports.

Upgrading to the AMG CLA 45 adds 19-inch wheels, LED headlights and running lights, unique styling and aerodynamic flourishes, a sport exhaust system, upgraded brakes and transmission, a torque-vectoring differential, a sport steering wheel and simulated suede upholstery inserts.

There are a few main option packages to look out for. These include the Premium package (keyless ignition and entry, a hands-free trunklid, blind-spot monitoring, heated front seats and satellite radio); the Convenience package (auto-dimming mirrors and a universal garage door opener); the Interior package (leather upholstery, upgraded dash and door trim, and interior ambient lighting); the Multimedia package (a navigation system, voice controls, and Apple CarPlay and Android Auto smartphone integration); and the Driver Assistance package (adaptive cruise control and lane departure warning and intervention).

Many AMG-based styling elements are available on the CLA250. Other notable add-ons include an automated parking system, an adjustable suspension, a panoramic sunroof and a 12-speaker premium Harman Kardon audio system.

Cost to Drive

Monthly estimates based on costs in Illinois

$190/mo

$177/mo

Avg. Midsize Car

Calculate my fuel costs

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Reliability Ratings by RepairPal

4/5Above Average

#7 out of 26 among Luxury Compact Cars

RepairPal Reliability Ratings are based on the actual cost, frequency, and severity of unscheduled repairs and maintenance on make/model data for select 2008-2022 vehicles. The reliability of a specific vehicle may vary depending on its maintenance and driving history, model year, trim, and features.

Cost

$574/yr

vs. $554/yr
for Average Luxury Compact Car

Frequency

1.08x/yr

vs. 1.57x/yr
for Average Luxury Compact Car

Severity

6.7%

vs. 11.1%
for Average Luxury Compact Car

Mercedes-Benz CLA-Class Owner Reviews

3.9

35 reviews

5(46%)

4(28%)

3(6%)

2(9%)

1(11%)

See all 35 reviews Write a vehicle review

Most Helpful Owner Reviews

Perfect car for me

Julie V., 08/18/2016

2016 Mercedes-Benz CLA-Class CLA 250 4dr Sedan (2.0L 4cyl Turbo 7AM)

Over the years I have driven a bmw, Porsche, Saab, and several infinitis, the last a g35 coupe. It was a great, fun, fast car, but also uncomfortable inside and a gas guzzler. My new mercedes cla 250 doesn't have nearly the power, and the transmission in the economy mode is clunky, but it handles nicely, gets good gas mileage (I'm averaging 26.5 in the city), and is a great looking …

2nd CLA

namegoeshere, 04/28/2016

2016 Mercedes-Benz CLA-Class CLA 250 4MATIC 4dr Sedan AWD (2.0L 4cyl Turbo 7AM)

We bought a bare-bones CLA the first year it came out. We were so impressed with it that after two years, we traded it in for a 2016 adding all the features we think it needs. We also bought it using European delivery and is currently waiting for it's arrival in Baltimore. First of all, the design of the car is what got us. We had E-classes before so weren't looking for an entry into … the luxury segment. This is a car that seems to be designed as a unit as opposed to say the new C-class where the front and the rear look like they are from two separate cars. Our original was in a stunning Jupiter red with sun roof, Bi-xenon lights, the Becker GPS, walnut trim. The 2016 has several standard options which were not standard before but instead part of an expensive package Our new car is 4-matic (wasn't available before), same sun roof, walnut (with beige interior, wish there was a lighter color option) bi-xenon, rear-view camera (really missed this as we have it in our other cars), Apply-Carplay (wasn't available before), Garmin GPS (hated the Becker unit and looking forward to seeing Garmin maps but after playing with Apply Carplay in Germany when we picked it up, we might use Google map instead so the Garmin may not be necessary), the sport suspension package (out other car is a 911 so anything that hints at better handling would be great) and Blind Side assist. The BSA is really important because when my wife moves her seat to a comfortable position, it completely blocks the view from the rear side window and with the sloping roof, this is a problem. Also, the driver side pillar blocks cars as well which is not good. When we drove it in Germany, it feels faster than ours and much smoother. There is plenty of power and driving-wise much faster than what I expect a 200hp car has. What we will really really miss about our first CLA is the gas mileage. My wife and I really enjoy seeing our MPG at 38-39 which is remarkable. I understand with 4-matic that will likely go down quite a bit but with the aerodynamic of the car, this car cruises down a hill really fast and we end up using the brakes a lot because you end up passing most cars and going too fast on downhills. On thing that we hate about the 2016 are the standard rims that go with the 17inch wheels. They are butt-ugly and look like simple cut-outs from a sheet of metal. Guess that's how they get you to upgrade to 18inch wheels. Don't want 18 inch as we do highway driving and don't want low profile tires and also we had a set of 4 17inch Blizzaks at home that we plan to use. We decided to buy a new set from Tire Rack Overall, my wife and I really love this car. it's meant to my wife to drive around town but we ended up using it for all our long trips and now with 4-matic, we can do this over the winter also. With this purchase, we plan to keep this car for a long time.

The two destinies

L, 01/06/2018

2016 Mercedes-Benz CLA-Class CLA 250 4MATIC 4dr Sedan AWD (2.0L 4cyl Turbo 7AM)

The CLA does not seem to garner much praise or love . It’s often disparaged as a poor rendering of the rest of the Mercedes family . It’s the black sheep of the family people would have you believe . I am a car guy , always have been since I was a small boy dreaming of the kind of fun , and cool car I would own when I was old enough . I have owned over 30 cars in my time , all sorts of …

Lovin my MB 250 CLA

Nancy Fortner, 08/24/2017

2017 Mercedes-Benz CLA-Class CLA 250 4MATIC 4dr Sedan AWD (2.0L 4cyl Turbo 7AM)

I find the driver's seat somewhat hard...............suggestion, use leather as opposed to "Leatherette." Other than that, i'm very satisfied so far.........

We have a limited number of reviews for the 2018 Mercedes-Benz CLA-Class, so we've included reviews for other years of the CLA-Class since its last redesign.

See all 35 reviews of the Mercedes-Benz CLA-Class

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2018 CLA-Class Highlights

Type:

Sedan

Trim:

CLA 250

Base MSRP Excludes Destination Fee	$32,700
Engine Type	Gas
Combined MPG	29 MPG
Cost to Drive	$190/month
Seating	5 seats
Cargo Capacity All Seats In Place	13.1 cu.ft.
Drivetrain	front wheel drive
Warranty	4 years / 50,000 miles

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Safety

Our experts like the CLA-Class models:

Active Brake Assist: Warns of an impending front collision and applies the brakes if the driver doesn't react.
Blind Spot Assist: Displays a warning triangle in the mirror if a car is in your blind spot and beeps if you activate a turn signal.
Attention Assist: Uses many sensors and other data to tell if a driver is getting fatigued and suggests a rest stop.

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2018 Mercedes-Benz CLA-Class Review

Price & Payment

Edmunds' Expert Review

Pros

Cons

What’s new

Vehicle overview

For sale near Chicago, IL

2018 Mercedes-Benz CLA-ClassCLA 250 4MATIC Sedan

AutoCheck Vehicle History Summary

2018 Mercedes-Benz CLA-ClassCLA 250 Sedan

Edmunds' Expert Rating

Trim tested

Driving

Acceleration

Braking

Steering

Handling

Drivability

Comfort

Seat comfort

Ride comfort

Noise & vibration

Interior

Ease of use

Getting in/getting out

Roominess

Visibility

Quality

Utility

Small-item storage

Cargo space

Which CLA-Class does Edmunds recommend?

2018 Mercedes-Benz CLA-Class models

Cost to Drive

Reliability Ratings by RepairPal

Cost

Frequency

Severity

Mercedes-Benz CLA-Class Owner Reviews

Most Helpful Owner Reviews

Perfect car for me

2nd CLA

The two destinies

Lovin my MB 250 CLA

2018 CLA-Class Highlights

Safety

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