2023 Mercedes-Benz E-Class Review

Name: 2023 Mercedes-Benz E-Class Review
Brand: Mercedes-Benz

Price Range: $48,935 - $53,990

2023 Mercedes-Benz E-Class AMG E 53 Sedan Exterior. European Model Shown.

2023 Mercedes-Benz E-Class AMG E 63 S Sedan Exterior

+369

The 2023 Mercedes-Benz E-Class got a refresh for 2021, helping it maintain its status as the class benchmark. The E-Class doesn't feel like a totally different car, but that's hardly a bad thing. The premium interior, smooth ride and excellent driver aids all come together in a handsome, well-crafted package.

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2023 Mercedes-Benz E-Class Review

by the Edmunds Experts

What's new

No major changes for 2023
Part of the fifth E-Class generation introduced for 2017

Cost to Drive^{Cost to drive estimates for the 2023 Mercedes-Benz E-Class E 350 4dr Sedan (2.0L 4cyl Turbo 9A) and comparison vehicles are based on 15,000 miles per year (with a mix of 55% city and 45% highway driving) and energy estimates of $3.47 per gallon for premium unleaded in Mississippi.}

Monthly estimates based on costs in Mississippi

$163/mo

$171/mo

Avg. Large Car

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Reliability Ratings by RepairPal

3/5Above Average

#21 out of 48 among Luxury Fullsize Cars

RepairPal Reliability Ratings are based on the actual cost, frequency, and severity of unscheduled repairs and maintenance on make/model data for select 2008-2022 vehicles. The reliability of a specific vehicle may vary depending on its maintenance and driving history, model year, trim, and features.

Cost

^{The average total annual cost for unscheduled repairs and maintenance across all model years of the Mercedes-Benz E-Class from 2008-2022.}

$613/yr

vs. $729/yr
for Average Luxury Fullsize Car

Frequency

^{The average number of times this model is brought into the shop for unscheduled repairs and maintenance in a single year. RepairPal calculates this metric by tracking millions of unique vehicles over multiple years to determine an average number of visits per year (omitting small routine visits, e.g., oil changes).}

1.93x/yr

vs. 1.74x/yr
for Average Luxury Fullsize Car

Severity

^{The probability that a repair will be a major issue, meaning the repair costs 3x the average annual repair cost for all models. This threshold will be higher for vehicles that have higher labor rates and parts costs (such as a premium brand).}

14.5%

vs. 14.7%
for Average Luxury Fullsize Car

powered by RepairPal ^{Based on RepairPal reliability data as of 8/23/2023. Ratings are provided by RepairPal and Edmunds is not responsible for their accuracy.}

Mercedes-Benz E-Class Reviews

Owner Reviews

4.2

31 reviews

5(65%)

4(16%)

3(6%)

2(3%)

1(10%)

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Most Helpful Owner Reviews

New 2021 E-Class with MBUX is a Great Car

gldman, 12/14/2020

2021 Mercedes-Benz E-Class E 350 4dr Sedan (2.0L 4cyl Turbo 9A)

I drove the competitors BMW 5, Audi 6, Lexus ES 350 and this new E Class is really something special. I had the other cars via a Subscription Model including the 2020 Mercedes so I have recent experience for weeks at a time driving the cars. The MBUX is a great user experience. Buy the Premium package because of the 360 camera and the upgraded audio system. The other add-on stuff is …

Edmunds saved me my coins!?! LOL

KROB21, 03/14/2021

2021 Mercedes-Benz E-Class E 350 4dr Sedan (2.0L 4cyl Turbo 9A)

I’m so glad that I used the Edmunds new car pricing tool. Because of the tool I was able to get 9.6% off the retail price. Which was a few hundred dollars less than the suggested price. Of course , I had to do some serious negotiating because of the included options but it was worth it.

Caution - recall waiting to happen - front bumper

Joe, 03/10/2023

2022 Mercedes-Benz E-Class E 450 4MATIC 2dr Coupe AWD (3.0L 6cyl Turbo gas/electric mild hybrid 9A)

The front bumpers are getting torn off just by parking at a traditional parking lot cement barrier. Apparently, when riding, the car automaticly rises. And when you park, it automatically lowers. Unfortunately, if the front number is in front of the cement barrier when you park, when you return to your car, turn it on and put it in reverse, the car is still lowered and so putting it …

E350/W213 - 2 steps forward, 1.5 steps back

BobH, 09/28/2023

2021 Mercedes-Benz E-Class E 350 4MATIC 4dr Sedan AWD (2.0L 4cyl Turbo 9A)

Here are pros and cons comparing a fully featured 2021 (W213) to a 2014 (W212) PROS Engine: 4 modes (ECO, CMFRT, SPRT, SPRT+) Engine: Better pickup (Torque) Engine: Better City / overall Mileage Outside: Better looking Hood, Wheels Outside: Folding Mirrors Ride: Smoother; 9 Speed Xmission; AIR MATIC Distronix: Specified distance works right Parking Brake better … (Automatic) Safety: More safety (e.g. Side Impulse) Death stats = 0 Safety: Rear cross traffic backup warn/avoid Safety: Front Pedestrian accident avoidance Safety: Better automatic headlights Safety: Intersection accident avoidance Trunk: Automatic close button/feature Key: Keyless Entry Exit much easier Camera: Larger Screen Parking and Nav and … Nav: Alternate Routes; Larger Screen; Speak Destination Radio: Can add AM/FM to Favorites MBUX: More Voice commands; More Vehicle commands Inside: Light color seats; Piano Trim Inside: Acoustic Comfort package Inside: Inductive Cell Phone charger Inside: Ambient lighting of cab Inside: LED highlight with color selection Inside: Illuminated Door Sills Music: Better; More clear; Mid Range Adjustable Instrumentation: Range always shown Instrumentation: Can see MPG from Start and Reset Instrumentation: Head Up display Instrumentation: Speed Limit shown MyMercedes: Remote data, Start, Download SW updates MyMercedes: Get mileage from cellphone Low Mileage = 12268 CONS Music: No help with getting CD's onto Thumb Drive Music: No CD Player Transmission: Mild jerk on downhill downshifts 3 -2 Transmission: Mild Jerk upshift 2 to 3 Nav: Can't name and store destinations Nav: Can't use Zipcodes Controls: Wheel Upper center: Intermitent; not reliable Controls: Buy a 2018-2020 instead; it has buttons and toggles Controls: Touch pad; intermittent misfires. Touch causes press; one slide causes 2 slides Controls: Really hard to set Heads up display Manual: No list of voice commands Manual: No clear presentation of command Tree Manual: Options shown out of order and incomplete Manual: ICONS under primary links not explained MBUX: Menus and tree operation inconsistent MBUX: No HELP systems: Info system sparse/incomplete MBUX: Voice Misfires; Occasional wrong startjups. Tones: One ear shattering tone at random times Storage: Way less than W212 (missing: BelowFrontOfSeat; Side web)

We have a limited number of reviews for the 2023 Mercedes-Benz E-Class, so we've included reviews for other years of the E-Class since its last redesign.

See all 31 reviews of the Mercedes-Benz E-Class

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2023 E-Class Highlights

Type:

Sedan

Trim:

E 350

Base MSRP Excludes Destination Fee	$56,750
Engine Type	Gas
Combined MPG	26 MPG
Cost to Drive	$163/month
Seating	5 seats
Cargo Capacity All Seats In Place	13.1 cu.ft.
Drivetrain	rear wheel drive
Warranty	4 years / 50,000 miles

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Safety

Our experts like the E-Class models:

Driver Drowsiness Monitor: Helps mitigate an accident by monitoring signs of driver fatigue.
Evasive Steering Assist: Calculates extra steering torque during an evasive maneuver to help the driver avoid a collision and maintain control of the car.
Pre-Safe Sound: Reduces hearing damage from an accident by emitting a specific noise that triggers an inner-ear muscle reflex to protect hearing.

IIHS Rating

The Insurance Institute of Highway Safety uses extensive crash tests to determine car safety.

Small Overlap Front Driver-Side Test
Good
Small Overlap Front Passenger-Side Test
Good
Moderate Overlap Front Test – Original
Good
Moderate Overlap Front Test – Updated
Not Tested
Side Impact Test – Original
Good
Side Impact Test – Updated
Not Tested
Roof Strength Test
Good
Rear Crash Protection / Head Restraint
Good

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2023 Mercedes-Benz E-Class Review

Price & Payment

2023 Mercedes-Benz E-Class Review

What's new

Cost to Drive^{Cost to drive estimates for the 2023 Mercedes-Benz E-Class E 350 4dr Sedan (2.0L 4cyl Turbo 9A) and comparison vehicles are based on 15,000 miles per year (with a mix of 55% city and 45% highway driving) and energy estimates of $3.47 per gallon for premium unleaded in Mississippi.}

Reliability Ratings by RepairPal

Cost

Frequency

Severity

Mercedes-Benz E-Class Reviews

Owner Reviews

Most Helpful Owner Reviews

Trending topics

New 2021 E-Class with MBUX is a Great Car

Edmunds saved me my coins!?! LOL

Caution - recall waiting to happen - front bumper

E350/W213 - 2 steps forward, 1.5 steps back

2023 E-Class Highlights

Safety

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2023 Mercedes-Benz E-Class Review

Price & Payment

2023 Mercedes-Benz E-Class Review

What's new

Cost to DriveCost to drive estimates for the 2023 Mercedes-Benz E-Class E 350 4dr Sedan (2.0L 4cyl Turbo 9A) and comparison vehicles are based on 15,000 miles per year (with a mix of 55% city and 45% highway driving) and energy estimates of $3.47 per gallon for premium unleaded in Mississippi.

Reliability Ratings by RepairPal

Cost

Frequency

Severity

Mercedes-Benz E-Class Reviews

Owner Reviews

Most Helpful Owner Reviews

New 2021 E-Class with MBUX is a Great Car

Edmunds saved me my coins!?! LOL

Caution - recall waiting to happen - front bumper

E350/W213 - 2 steps forward, 1.5 steps back

2023 E-Class Highlights

Safety

People who viewed this also viewed

Related Used 2023 Mercedes-Benz E-Class info

Vehicle reviews of used models

Shop similar models

Shop used vehicles in your area

Popular new car reviews and ratings

Research other models of Mercedes-Benz

Research similar vehicles

Other models

Join Edmunds

Cost to Drive^{Cost to drive estimates for the 2023 Mercedes-Benz E-Class E 350 4dr Sedan (2.0L 4cyl Turbo 9A) and comparison vehicles are based on 15,000 miles per year (with a mix of 55% city and 45% highway driving) and energy estimates of $3.47 per gallon for premium unleaded in Mississippi.}