Used 2020 Mercedes-Benz GLA-Class Consumer Reviews
Used GLA-Class for sale
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We have a limited number of reviews for the 2020 GLA-Class, so we've included reviews for other years of the GLA-Class since its last redesign.
Love the Lowrider
jbrooks, 07/03/2018
updated 01/03/2020
2018 Mercedes-Benz GLA-Class GLA 250 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo 7AM)
53 of 54 people found this review helpful
Updated Jan 2020 - After 18 months, like this car better than when we purchased it. Would prefer more headroom (believe a sunroof, which we don't have, provides more). Needs an interior lock/unlock key on passenger side. Long trips - i.e. RTP NC to Pittsburgh round trip - firm ride but comfortable and when you arrive after 9 hours on the road, you are NOT beaten up - very appreciative of that. Gas mileage still good - used oil the first 2-3K miles - since then zero oil consumption. No mechanical issues or electrical/infotainment concerns - knock on wood (which is attractive by the way). Car drives and handles well - both AC and heat are good - esp AC in the South. Would buy a new one (and probably will looking at how sharp the 2021's are...). Original Purchase: Key things: 1. Premium gas (offset by really good gas mileage). 2. Lower height than most SUV's and crossovers 3. Learn how to use the throttle correctly to moderate turbo. We shopped everything - Ford Edge Titanium | BMW X1 and X2 | Volvo XC 40 | Audi Q3 | Subaru Outback | Chevrolet Equinox. Looked for five star safety (US or Europe). Reviews said car was loud. We don't find it any louder than our other cars. Maybe a little quieter. Believe any excess noise due to run-flat tires. Reviews also said car was jerky. It is correct that between 1600 and about 1900 RPM there is some turbo lag to be managed by the driver in automatic mode (i.re. not shifting manually). Brakes are excellent and steering, despite steer by wire, appears to have good feel and is on point. AC fan control is via up and down buttons - would prefer a dial...Apple car play works as it should. There are a lot of customization options available..Front seats are very comfortable - back seats are comfortable for me - 6' tall - much taller and there could be an issue! We did a "test packing" at our dealer - we loaded suitcases with the back seats up and then loaded - with the seat down - we stored 4 standard suitcases, four other cases, two backbacks, a dog crate and some other this and that. Of course, while we are the dealership, we did the same load test in the GLC as well. Got a good end of model year closeout price so very pleased.
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Smooth ride with lots to offer
Pleased owner, 05/25/2019
2019 Mercedes-Benz GLA-Class GLA 250 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo 7AM)
18 of 18 people found this review helpful
Didn't know exactly all that I was getting in purchasing the 2019, but I'm indeed happy with my GLA 250! Aside from the comfortable interior and technology at my fingertips - the ride is smooth and on point! I can easily fit friends in it comfortably for a quick getaway or enjoy my solo ride listening to whatever I like on the radio. It's roomy with enough cargo space to accomodate things. You can't go wrong with the powerful vehicle.
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2020 Mercedes-Benz GLA-Class for sale near you
3 of 32 listings
- GLA 250 4dr SUVMSRP: $23,998In-stock online
- GLA 250 4MATIC 4dr SUVMSRP: $21,998In-stock online
- GLA 250 4MATIC 4dr SUVMSRP: $27,998In-stock online
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Excellent Drive, but Very Expensive Maintenance
Tycoop , 02/19/2020
updated 02/28/2022
2020 Mercedes-Benz GLA-Class GLA 250 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo 7AM)
26 of 27 people found this review helpful
I’ll begin by admitting I have a strong personal affinity for the way German engineered cars perform and drive. BMWs and Mercedes have long been my favorite cars. I’ve racked up 90,000 miles on the 2020 GLA 4Matic, and can sum up the car with the following statement: When the car is working properly, it’s a strong, sporty driving experience…but it’s a high-maintence car which requires expensive upkeep. Juxtapose this car with a similarly priced Mazda CX-9, Toyota Highlander, Honda CRV, or Subaru Outback: They aren’t on the same level as the GLA when it comes to handling, driving experience, or overall performance. But Japanese small crossovers are extremely reliable and almost never suffer expensive malfunctions in the first 100,000 miles. Mercedes, unfortunately, aren’t as reliable in my experience. In other words…the Japanese cars don’t break. Mercedes do break. The car experienced a severe problem with the powertrain at 70,000 miles, requiring a several thousand dollar repair. The standard warranty ends at 50,000 miles. The car also requires transmission fluid service at 70,000 miles, which cost $1,000. The car has a nice 7 speed electronic transmission. But it’s not so nice that it justifies that kind of maintenance cost. Like I said, the driving experience of this car is excellent. The suspension is nicely tuned for a comfortable, yet sporty drive…similar to BMW 3 series handling characteristics. Steering control and feedback is responsive and tight, handling is sharp, and acceleration is strong throughout the RPM range. It doesn’t drive like a typical front-wheel drive car (the 4Matic system doesn’t engage the rear wheels until the front wheels slip). There’s no “yanking” of the front wheels when accelerating hard through turns, and the rear of the car doesn’t slop around if you take corners aggressively. Very nicely balanced. The dash and instrument cluster are dated and functionally obsolete. For example; the climate control system is located at the bottom of the dash. It’s difficult to mess with the climate control without taking your eyes off the road. Poor ergonomic setup in that regard. The car also has a full phone keypad on the dash. That was a nice tech idea back in 2003…but it’s been obsolete since the advent of Bluetooth and CarPlay. The heated seats work perfectly, as do the electric seat adjustments. The small video screen above the dash is easy to see and navigate with the control wheel. CarPlay works flawlessly. Options are expensive. The aforementioned similarly-priced Japanese cars offer more options in the same price range. But, they aren’t as much fun to drive, especially on the highway. This car was designed to perform beautifully at highway speeds. It can safely cruise at 85mph all day and night, and do it with ease. The small turbo 4 cylinder engine doesn’t have much punch over 75 mph. But it provides smooth and consistent acceleration in city driving. If you’re seeking an SUV large enough for a family, the GLA is probably too small. It seats four comfortably, but there’s not much space for luggage behind the rear seats for more than two people. If you want a small crossover with a sporty driving experience, you won’t find a better automobile for the price. Just be prepared for high-maintenance costs after the warranty expires.
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In Love with an Inanimate Object!
JenintheDesert, 06/06/2019
2019 Mercedes-Benz GLA-Class GLA 250 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo 7AM)
10 of 10 people found this review helpful
Had it a month and it's a pleasure to drive every time I go out. Easy to use infotainment system and dashboard controls, decent gas mileage, SOOOO fast, corners like a dream, and has some wonderful features that I'm still discovering. Only cons are lack of storage space, headroom due to panoramic sunroof, and blind spots galore. If you can't turn your head to look to the side or behind you when reversing, don't even look at this vehicle. My blind spot monitoring and backup camera have come in VERY handy. Handling is closer to that of a sports car than an SUV. Would buy it again without hesitation!
Blind Spots- bad- bad-bad
D, 11/24/2019
2019 Mercedes-Benz GLA-Class GLA 250 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo 7AM)
16 of 17 people found this review helpful
The blind spots on this vehicle are horrible. I have to turn around completely. Very close sometimes to hitting a car. I do not like the car because of this.
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