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Used 2020 Mercedes-Benz GLC-Class Consumer Reviews

4.1 out of 5 stars
33 reviews

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5 out of 5 stars

A level up

Jason , 03/26/2020
updated 02/05/2024
2020 Mercedes-Benz GLC-Class GLC 300 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo 9A)
96 of 100 people found this review helpful

If you are in the market for this type of automobile, you should know that you have many options within this price range. The history and prestige that come with a Mercedes Benz is hard to describe. Since our 1st Mercedes, my wife and I have had a BMW and 2 Audis. The difference is in the small details. Before we got our GLC 300, we considered the X3 and Q5. We liked the exterior styling of all 3 SUV's but the interior is where you spend your time. As soon as we sat in the GLC 300, we felt different. The interior is so classy and a level above the competition. The MBUX in the 2020 is amazing, so easy to use and customize, not to mention voice controls of most convenience functions are a bonus. No one needs a system to turn on your heated seats or heated steering wheel but it is a wonderful touch. A few things that I think make the Mercedes a level up: 1. Controls/knobs feel better, higher quality. If they aren't metal, they sure feel like it. 2. Rearview camera is not exposed to weather so it stays clean by closing when not in use. A huge plus to me. 3. Exhaust tips are not real which I thought was cheap at first but after washing it a few times, I now realize they dont get sooty. Soot is a fact of life with turbo cars but this model always looks like new! The ride quality of the GLC 300 is amazing, you can cruise at highway speeds and barely notice any road noise. The Burmester sound system is better than the Bang & Olufsen system in our Audi. Owning and driving a Mercedes is something special. I guess that's why there are so many songs referencing the brand. I have tried BMW and Audi and have no complaints about either brand, but they are not as luxurious as Mercedes. The 2020 GLC 300 has confirmed this opinion for me. Update after 4 years: still an amazing vehicle. Just turned 30k miles and the only had 2 issues. 1. No throttle response which occurred in a parking lot. Idled into a parking spot and shut off. Restarted and issue resolved. Dealer did do a computer refresh for TSB. Driver seat tex material started to crack between the perforations about 6 months ago. The seat material was replaced under warranty. I just replaced the factory run flats with non run flat tires since I have the spare tire option and what a difference! Feels like I'm driving on pillows.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Beyond Expectations

Peter Neuberger, 01/07/2020
2020 Mercedes-Benz GLC-Class GLC 300 4dr SUV (2.0L 4cyl Turbo 9A)
40 of 42 people found this review helpful

Wasn’t really looking to buy, but in checking out and testing the new 2020 GLC 300 recently, I was taken aback by the luxury and performance this vehicle provided. Perfect size/fit, very agile/nimble and its look and styling is the best on the market.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Amazing SUV with advanced technology

Ravelsben , 01/11/2020
2020 Mercedes-Benz GLC-Class GLC 300 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo 9A)
40 of 42 people found this review helpful

I got ur as a birthday gift for my husband Abd he absolutely loves it! Very high tech and high quality interior. I’ve shopped across Porsche Macan, BMW X3 and Audi Q5. Nothing compares to the GLC300. They all seems behind in tech and the quality of interior.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

Relocated from KY to TN

Patrick, 09/07/2020
2020 Mercedes-Benz GLC-Class GLC 300 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo 9A)
13 of 13 people found this review helpful

I had this SUV for about one year and I am really pleased with the luxury, comfort and performance. This is a lot more fun than my 2018 Lexus RX 350.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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3 out of 5 stars

Severe safety issue

OriginalMoe, 08/21/2020
2020 Mercedes-Benz GLC-Class GLC 300 4dr SUV (2.0L 4cyl Turbo 9A)
122 of 135 people found this review helpful

For 45 years I have been a loyal Mercedes-Benz owner - mostly E Class vehicles with the exception of my 2017 and 2020 GLCs. The 2020 has a severe safety issue which may cause injury or death. When the cruise Control is set it automatically changes the set speed as the road speed limit changes. A wonderful feature however, the GLC senses the exit ramp speed limit as I travel The highway and changes the cruise Control to the exit ramp speed limit. So, traveling at a speed set to 70 mph on the interstate, I pass by an exit and the cruise Control changes to 30 mph and applies the brakes. Vehicles behind me screech their tires, blow their horns and make unmentionable comments and gestures as they pass. A recalL is needed before a catastrophic incident occurs.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
3 out of 5 stars
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