Used 2023 Mercedes-Benz GLC-Class Consumer Reviews
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Quality Control Could Be an Issue
CBB, 09/10/2023
updated 03/13/2024
2023 Mercedes-Benz GLC-Class GLC 300 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo gas/electric mild hybrid 9A)
57 of 60 people found this review helpful
I bought in July 2023 a 2023 GLC 300 4Matic with Pinnacle Trim, AMG line w/ night package, Driver Assistance package, and Panoramic roof. I was relatively happy driving it for a few days until a whining sound started to be very noticeable in the 7th & 8th gears. I bought it back to the dealership and the technician was very good in his preliminary diagnosis that it could be coming from the rear differential. His initial diagnosis was confirmed when they had it closely examined at the shop. Very disappointing for a brand new luxury car and a Mercedes Benz at that. They ordered a replacement rear differential from Germany. The car was in the shop for about 2 weeks. Unfortunately, the whining sound is still there albeit not as loud as before but it also now shows at the 4th gear in addition to the 7th & 8th gears. There are also other things that I am not happy with: (1) wireless charger does not always work; (2) camera mode comes on at traffic lights taking over the screen; not good if you are using the navigation; (3) camera makes a loud opening or closing sound even if the camera is not needed (according to the technician it was designed by MBenz as such possibly to prevent it from freezing during winter; but it is summer at this time); (4) Panoramic roof does not have a solid inside cover. Sunlight filters in through the woven inside cover; (5) The wiper movement is not smooth. It is jerky. There were also 2 instances where I got a message that the 12V battery needs charging (this happens on a brand new car?). The car has a lot of "bells & whistles", which is probably good, or bad if they are not all working properly. The ride, however, is luxurious and quiet. I noted that there is a little lag on acceleration, and there is no notable difference between comfort and sport modes. This was my first Mercedes as I have been driving BMWs for 15 years. I probably should not have traded in my 2019 BMW X3. I wanted a newer car and unfortunately because of the semi-conductor supply issues some options that I had in my 2019 BMW X3 were not available in the 2023 model. I should have waited for the 2024 X3 model in case they would all be available by then. Update: 3/12/2024 I have had 4 instances where the car does not start. Different warning signs keep on flashing (12V On board electrical system service required; service required, do not change transmission position; active parking assist & parktronic in operative; active blind spot assist inoperative; active brake assist functions currently limited). The car cannot be locked at this stage. I had to wait for some time (30 minutes to 1-3 hrs.) before the car eventually was able to start. The car dealership cannot seem to find the cause. They informed me on 2/1/2024 when the car was last checked that a system update was in development but to-date there is no news on this. There is also a recall on this model involving the fuse box that needs to be replaced (in which systems might become inoperable, the car might lose propulsion without warning, or the instrument cluster might be impaired increasing the risk of crash & injuries; also the risk of fire cannot be ruled out). As previously mentioned, the rear differential was replaced, but the whining sound is now again getting louder and prominent in more number of gears. I have never owned or leased a car where I have experienced so many issues and inconveniences. For a brand new and luxury brand at that, it is a huge mistake, disappointment, and regret as to why I ever switched brand from BMW. Stay away from this car.
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Impressive MPG, comfortable, quiet and smooth.
Peter R, 09/25/2023
updated 06/03/2024
2023 Mercedes-Benz GLC-Class GLC 300 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo gas/electric mild hybrid 9A)
69 of 74 people found this review helpful
I traded in my 2016 Lincoln MKX, which I absolutely loved, for a new GLC, mainly because I wanted better gas mileage than the 21MPG I was getting with the MKX. That was two months ago and I've put less than 1K miles on the GLC since I purchased it, so this review is based on that limited experience. Overall, I've been pleased with the GLC, although it has taken time to adjust to its quirks. I read lots of bad reviews from other buyers, so I was a little hesitant to make the purchase, but I figured the new car warranty will cover any defects, at least for the first four years. I purchased the GLC over its rivals for four primary reasons: 1. I had never owned a Mercedes, and at 62 years old, I figured it's about time. 2. The $57K sticker price was similar to other cars I had tested, including a Kia Sorrento plug-in hybrid and a Mazda CX-90 PHEV. 3. After three test drives in the GLC, I really liked the comfort, the size and the elegant look, inside and out. 4, The GLC had a higher EPA rating than any of its rivals. And, that's where I'll start. So far, I've been averaging over 30MPG, which is outstanding, and much higher than the EPA rating of 26MPG combined. I normally drive in ECO mode and keep my speed under 70MPH. On a recent two-hour drive, I was actually getting 37MPG! The GLC uses a mild hybrid system that works smoothly and efficiently. You can take your foot off the accelerator and the hybrid system will let the car coast at a steady speed, which happens smoothly and quietly. The overall stop/start system is refined and unobtrusive, simply one of the best I've ever experienced. The seat comfort and driving position are also top-notch. Despite the compact size, there's plenty of elbow, leg and head room in the GLC. Another highlight is the Burmester sound system, which is impressive in its rich sound and dynamic range. The dash displays are colorful and vivid with distinct markings, and are visually appealing. The ambient lighting is beautiful and highly customizable, but mine is supposed to have the "enhanced" version (the Exclusive trim) but it was deleted, probably due to a chip issue. That's a bit of a bummer. So, there's a lot I like about the GLC. As for dislikes, the first one I'll mention is the coarse-sounding engine. It actually sounds like a diesel at idle from the outside, although it's very quiet inside. It will probably prove to be a great engine, but it sounds loud and unrefined. The interior is mostly beautiful, but there is lots of cheap looking black plastic, which is a shame in an otherwise gorgeous interior. My biggest complaint is with the easy entry/exit system. On any other vehicle I've owned with this feature, the seat powers back when the engine is turned off and/or the driver's door is opened. Not on the Mercedes. I'm 5'8", so I have the seat somewhat close to the steering wheel. When the easy entry/exit system is activated, the seat actually moves forward a few inches, rather than rearward. I thought it was faulty, but when I consulted the owner's manual, it said the car will determine whether the seat should be moved forward or rearward based on where it is located on the track. The reasoning is that someone sitting in the rear seat behind the driver might be injured if the driver's seat were to move back and impede their space. I know, dumb, right? It's very annoying not to be able to use that feature. The only other somewhat negative I'll mention is that there isn't any special lighting when approaching the car at night. My Lincoln had a "welcome" lighting feature that was pretty and elegant. There are definitely features about the Lincoln that I miss. But, with time, I'm growing fonder of the GLC. 05/31/24 Update: After 10 months of ownership, and 5,300 miles, I sold the GLC to a local dealership. I really liked the GLC, but I didn't love it. Some of its quirks were maddening, such as trying to master the volume control. There are two "touch pads" to control the volume and I could never figure out how to adjust it by a small degree. It's a poorly designed control. Also, I found myself accidentally engaging the touch controls on the steering wheel quite frequently. I also didn't like the fact that you could hear the rear camera activating (it's hidden until it's activated) when slowing down or when at a stop. It was kind of annoying. Otherwise, the car was nice. I never had any serious problems with it, although it did have three recalls during that 10 month period. But, the services were covered under warranty and the dealer always provided a nice loaner car. I stand by my initial review. The car was very comfortable, quiet, and fuel-efficient, with a phenomenal sound system! Overall, owning the GLC was a good experience, but I don't think I would buy another Mercedes anytime soon, at least until they improve the controls.
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2023 Mercedes-Benz GLC-Class for sale near you
3 of 26 listings
- GLC 300 4dr SUVMSRP: $38,09948 mi away
- GLC 300 4dr SUVMSRP: $47,91078 mi away
- GLC 300 4MATIC 4dr SUVMSRP: $47,98337 mi away
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Had one week now dead.
Bruce, 05/11/2023
updated 11/20/2023
2023 Mercedes-Benz GLC-Class GLC 300 4dr SUV (2.0L 4cyl Turbo gas/electric mild hybrid 9A)
78 of 84 people found this review helpful
Owned a 2016 for 4 years loved it. Only issue tire wear. So just purchased new 2023 glc. Drove one week loved it until wouldn’t turn over. Warnings on display 12 volt system needs repair. Every other warning came up also. Couldn’t get out of park to neutral to load it on flat bed. Finally got it to the Mercedes dealership in ft. Pierce Florida, has had the car for 3 days now and they have no idea what is the problem. Purchased my first Mercedes in 1973. Never had this kind of issue. Could this be computer board software related? Had to check box mild hybrid, it is not Update: service had for one week. Had to consult with an engineer don’t know from what country.Conclusion the battery was not grounded properly. Had to upgrade software also. Hope this problem has been put to bed.
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Five days since pickup!
Gigi Bryant, 06/01/2023
2023 Mercedes-Benz GLC-Class GLC 300 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo gas/electric mild hybrid 9A)
12 of 12 people found this review helpful
I waited 12 weeks from the date of order to pick up my new 2023 GLC, and it was definitely worth the wait! I selected the Exclusive trim, Driver Assistance and AMG Line packages with several add-ons, and I could not be happier. My previous car was a fully loaded 2019 GLC 300, and it was unfortunately totaled in early February on a road trip. My first one was the favorite car I had ever owned and it kept us so safe during our accident, so I knew I wanted a second one. I did not realize I would have to wait so long to get a new one but I am happy I did not settle for anything else. The drive is sporty and smooth, and very quiet. It has a slight hesitation from a full stop which is fine. Once you take off it picks up very quickly and sport mode on the freeway is great. The upgraded electronics have been easy for me to understand after I read through the owners manual. One recommendation I have is to turn off the automatic speed change if you are using cruise control and happen to go through a construction zone. The cameras pick up the sign and slows the car down very quickly. I prefer to adjust to those situations manually. The car feels a bit bigger and is so attractive and comfortable. It feels much more luxurious than my 2019 did, and in my opinion the upgrades are worth the price. Happy Shopping!
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First 30 days
My Fifth MB , 06/13/2023
2023 Mercedes-Benz GLC-Class GLC 300 4dr SUV (2.0L 4cyl Turbo gas/electric mild hybrid 9A)
48 of 53 people found this review helpful
Comfortable , good ride , good mileage ….wireless charger does not work Could not start the car twice ….now car is in the shop for 9 days ….Germany involved …looks like a lemon
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Dead in the water/second chance
Reann, 06/09/2023
2023 Mercedes-Benz GLC-Class GLC 300 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo gas/electric mild hybrid 9A)
62 of 69 people found this review helpful
I bought this car on April 26 and on the third day it died. Lights flashing, alarms going off. Called my salesperson and I agreed to leave it for an hour-well-it started right up. Then 10 days later-it wouldn’t stop with the warnings and lights and I called for a tow truck. 3 hours later-all the lights and warnings were still going off. Tow truck driver arrived at 1130 and had to jump start the car to get it out of the garage. They had my car for 8 days and I got it back on a Thursday evening. Friday when I went to leave work. All the lights and warnings came on again. Couldn’t do anything with the car. After an hour of waiting for the tow truck, k started it and it was fine. I drove it to the dealer and they have had it for 2 weeks low. I have been without my brand new car for 32 days and counting. I have asked the dealership and MBUSA for a refund. They keep pushing back asking me to be patient. Frustrated for sure!! Update, dealer gave me a full refund and yes, I purchased another one. I love the car!
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Very Dissapointed
Sadly Disappointed , 06/11/2023
2023 Mercedes-Benz GLC-Class GLC 300 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo gas/electric mild hybrid 9A)
25 of 27 people found this review helpful
I purchased 2023 Mercedes Benz GLC 300 suv 4matic brand new with 4 miles on itMay 26 2023.This after the vehicle i ordered in January with a signed contract to purchase it never appeared and was never produced. The dealer couldn't provide any answer as to why so many other vehicles arrived at thier dealership but not mine. Leaving the dealership dissapointed after speaking with the sales manager about my car that was not even in production I asked to see one of the ones they had in inventory and loved it and purchased it that day. I purchased the current one and was very happy for 5 days. I went to start the vehicle on the 5th day and it wouldn't start. I tried to jump start the vehicle and it still didn't start.I called for for towing and they were about 98 minutes out from picking up the vehicle. I was waiting for towing and then decided to try and start the vehicle after about 20 minutes and it started but with an engine trouble light on the dashboard. I decided to take the vehicle to mercedes Benz dealer from where i purchased the vehicle about 2.9 miles away. I purchased it on May 26th 2023 and it's been at the shop ever since then.The service Advisor told there is software fix they are working on in mercedes benz in germany and there is many similar vehicles in the same situation. They tried to return the vehicle to me because it was starting after they worked on it some, but they issue has not fixed they service advisor told me. I considered taking back the car. After some consideration I did not accept the vehicle back unrepaired. I thought that wss a risk to drive the car unrepaired and they agreed and gave me a loaner. Now I am driving a loaner for about 10 days. The dealership has no idea when it will be fixed.I have called general customer service number for mercedes in the usa to see if they an idea and they could not provide me with any answers except a reference # for my call to them. Quite Dissapointed
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Brand new and dead
Unhappy Mercedes owner, 06/03/2023
2023 Mercedes-Benz GLC-Class GLC 300 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo gas/electric mild hybrid 9A)
45 of 50 people found this review helpful
Just purchased the new 2023 GLC three weeks ago, now the car won’t start, keeps showing “12V On-board Electrical System Service Required”. It’s at the Mercedes service center now, they’ve informed me that new C class has the same issue, but they don’t now when it can be fixed.
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Dog with fleas
James Moody, 09/15/2023
2023 Mercedes-Benz GLC-Class GLC 300 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo gas/electric mild hybrid 9A)
23 of 25 people found this review helpful
I have owned my GLC 300 for two months. I have had multiple instances of low battery warnings, saying it was about to shut down. Remote start does not work. I had to have the car jumped when battery died after I owned it 3 weeks. Also had collision alert from mobile app when car was just sitting, and also had the red engine problem alert. Dealer has now had my new car in service for three weeks with no resolution. No sign from dealer there will be a resolution. No communication at all regarding solving the issue. Terrible service. I am a longtime Mercedes owner, and this service is unprecedentedly bad.
Car would not start
Dissapointed GLC owner, 08/30/2023
2023 Mercedes-Benz GLC-Class GLC 300 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo gas/electric mild hybrid 9A)
22 of 24 people found this review helpful
I purchased the 2023 GLC, special order with all the options, color etc. After waiting for it to arrive, I drove it one day and then it would not start the next day. The mercedes dealer said it was the Power Train Module. It was damaged and the cause was unkown. Later it appeared to be a software problem but again it would not start, lots of noise and lights flashing. I demanded my money back and got it. walked down the street and bought a Volvo. I was very fortunate since it now does appear that the 2023 GLC has major problems
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Do not buy this car!!
Medic8185, 09/15/2023
2023 Mercedes-Benz GLC-Class GLC 300 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo gas/electric mild hybrid 9A)
15 of 16 people found this review helpful
The car is pretty inside and out, but it stops there. The driver assistance system has had errors 3 times and is back in the shop for the 4th time. Random check engine light comes on. The volume of the radio drastically increases and decreases and low speeds without an option to turn off. The rear camera opens and closes constantly in city driving which can be heard over the radio as it turns down while slowing. The dealership has no idea what's going on with the car, and their customer service center is useless. The angles of the windshield and windows cause significant reflection of the interior lights and interior items even without direct sun. There's no way this vehicle or it's systems were road tested.
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2023 GLC 300 Stay Away
Larry C, 04/27/2024
2023 Mercedes-Benz GLC-Class GLC 300 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo gas/electric mild hybrid 9A)
15 of 16 people found this review helpful
Was excited to get this vehicle until i got stuck 4 weeks later when it completely shut down on a bridge in NY. Towed in to a local dealer who said it was just a software update and you are all set to go. A few weeks later same thing - dashboard lights flashing and complete shutdown, towed in to another MB dealer who had it for 14 days and could not find a problem. Trying to get MB to take it back but they said no and would not do anything. It appears that they are just selling these cars and if problems pop up they will try and fix them. Also had 4 recalls for problems in 10 months. When has anyone ever experienced this? No quality here and poor customer service. No more Mercedes Benz for me.
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loooks good and drives good - if it works!
adam, 10/23/2023
2023 Mercedes-Benz GLC-Class GLC 300 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo gas/electric mild hybrid 9A)
9 of 9 people found this review helpful
car looks good and drives good too, but the reliability is poor, new car few months old and cannot start the engine, something with gear box, it happened few times and finally goes to service, we are witing for answer, lane assist also sometimes work someties not, electronic is poor reliability
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Mercedes GLC300 2023 fails to start
Bruce J Boynton Beach, FL, 08/25/2023
2023 Mercedes-Benz GLC-Class GLC 300 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo gas/electric mild hybrid 9A)
12 of 13 people found this review helpful
New car with 700 miles suddenly stops working. I have purchased over 40 cars and never had this happen to a car two months old. Mercedes had a recall on their powertrain control unit. Obviously, their quality control has flaws.
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2023 GLC AMG Continental Eco Contact 6Q Tires
Pissed, Hilton Head SC, 07/18/2023
updated 02/06/2024
2023 Mercedes-Benz GLC-Class GLC 300 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo gas/electric mild hybrid 9A)
22 of 26 people found this review helpful
First the SUV is a big update over the prior years. The issue as always is Mercedes Customer service. In my opinion the worst of any manufacturer. After picking up our new SUV we had at flat 4 miles away.We filed up the tire and brought it back to the dealership the next day. Upon looking for the leak they found a nail that was too close to the edge to repair. Now for the good part, they had none in stock but our dealer had been nice enough to take one from a new one that just came in. Thank you to our dealer. Upon review we found out the the tire was not available in the US according to Continental. The tire was for the European market only. After calling Mercede corp, Andrea the rep said in writing "should we get another flat we could get any other tire as long as it was the same size". WOW, big mistake on a AWD unit. Talk about miss information. We asked for a set that could be replaced , her answer and Mercedes was NO. We stand behind our decision. So if you have these tires don't get a flat, and if you mix match a tire on the same axel be prepared to have both handling and possibly a transaxle issue do the road. Nice SUV would I buy another, not a shot. Oh I canceled another one from them on order, its was a CLE Convertible. Now I'm driving a Lexus LC convertible. No comparison with customer service. My guess this SUV will be gone before years end. After 6 Mercedes though the years 2 had been lemoned.Nothing has changed. I see another Lexus in the future. Stay away. The honeymoon is over. Tried to make appointment for an oil change only at 4000 First factory service is 10,000. The rep at the dealer said " you need a tire rotation also and wheel balance it's required ". First it's an AMG model. You can't rotate the tires due to different front and and back. Second they are not out of balance! We still have to charge you. " Okay, how much" $280 plus tax. You can imagine what I said? Called the local Mercedes trained shop " no problem $149.00 So did the dealer lose a future service customer. Definitely Will I tell my friends that have mercedes, yes. Oh. I then told him what I did for a living before I retired. Owed a new car dealership then was a VP of one of the larger car rental companies in the US and finally a hatchet/ cleanup guy for hire in the industry. This dealership needs retraining!
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The Best or Nothing
AV, 09/21/2023
2023 Mercedes-Benz GLC-Class GLC 300 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo gas/electric mild hybrid 9A)
4 of 4 people found this review helpful
This is the best Merc I’ve owned. It is luxurious inside and out and handles extremely smooth. The issue of starting was a software bug that has since been fixed, if you’re considering the GLC just make sure the dealer has updated its software. I’ve had it for several months with zero issues!
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Beautiful car but not user friendly
Tina, 10/17/2024
2023 Mercedes-Benz GLC-Class GLC 300 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo gas/electric mild hybrid 9A)
3 of 3 people found this review helpful
I fell in love with the exterior and interior of the Mercedes GLC but unfortunately it became apparent very quickly that the features and infotainment system are not intuitive or user friendly which made me trade the car in under one year. There were also multiple recalls, I had constant issues connecting to Apple AirPlay/bluetooth, the tire pressure sensor was faulty and had to be reset at the dealership. Very disappointing experience with a “luxury” SUV, would not recommend.
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Pretty and pretty bad
Unsatisfied Customer , 12/13/2023
2023 Mercedes-Benz GLC-Class GLC 300 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo gas/electric mild hybrid 9A)
11 of 16 people found this review helpful
My fully loaded ‘23 GLC is one week old and has had numerous technical problems. It is a beautiful car that is a total lemon. Avoid!
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Low quality, lots of electronics and sensor issues
Dishant, Ottawa, 01/23/2024
2023 Mercedes-Benz GLC-Class GLC 300 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo gas/electric mild hybrid 9A)
6 of 8 people found this review helpful
After a few kms the car started showing airbag and seat sensor warnings. Service said it was a faulty sensor and they had to replace the part. A few hundred kms after and with cold weather the Engine warning lights came on. Similar issues to others and service confirmed there is a software issue with the 12-V battery system. Their official written solution is to drive longer and warm up the car for 1 hour prior to driving, which is ridiculous itself. And no update on when they might release a software update. There are other sensor issues too. When backing up from my driveway, every once in a while it will apply a hard break automatically with an warning icon of an object close by, even though there is no objects close by, the driveway surface is flat with a slight decline and despite close range breaking is disabled. I was driving in snow on a highway once and the front camera and sensor were cover with snow so a warning popped up with a beeping sound saying camera view is reduced, which is all good but then it would disappear and beep again after 5 seconds non-stop. Why can't it just leave the warning on once and not beep every 5 seconds. The auto folding mirror when car is locked settings keep getting reset every 2-3 days. It was very annoying that it can't remember the setting and it would get reset every few days. The Android Auto keeps crashing. Sometimes it goes in a loop, I.e. crash, reconnect after 10 seconds, and then crash again after 10 seconds. The whole time the phone is connected to Bluetooth with the car and sometimes happens when it is connected by cable as well. Imagine you are trying to listen to music from your phone but it will crash, reconnect, listen for 10 seconds and then crash again. Even a non-luxury auto maker will have a better audio system where you can at least listen to a complete song from you phone with crashing. So now I'm stuck to listening radio only. A lot of quality issues with this car, which many 2023 owners will agree with. Mercedes knows they have quality issues with this model because they don't deny it and instead give a response saying these cars completely new tech so there will be some issues. Don't get me wrong Mercedes makes some really great luxury cars and every car will have some issue here and there but when basic things fail, sensor warnings going off, and frustrate you every time your drive then it's not a luxury car, and you would be better off buying something else. The 2023 GLC 300 model is not worth the money and headaches you will get. It only deserves 1 star for the ride comfort.
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Car died 2 WEEKS after buying
GLC Sucks, 02/02/2024
2023 Mercedes-Benz GLC-Class GLC 300 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo gas/electric mild hybrid 9A)
10 of 15 people found this review helpful
Sat at the dealership another 7 MONTHS. Lemon law buyback currently in progress. RUN AWAY from this vehicle! You have been warned!!
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Lemon
Bob, 06/24/2024
2023 Mercedes-Benz GLC-Class GLC 300 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo gas/electric mild hybrid 9A)
7 of 10 people found this review helpful
Worst car I ever bought , electrical problems, safety issues. They want to buy it back it is so bad
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Nice but holding our breath
SGORSZ1, 06/14/2023
2023 Mercedes-Benz GLC-Class GLC 300 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo gas/electric mild hybrid 9A)
8 of 13 people found this review helpful
There are so many electronics on this vehicle! The sales team gave us the impression the xmserius radio was on the vehicle but when we got home we realized the only way to play it was through our phone. After a 5 hr drive on the road, the phone shut off from being hot so we had no xm radio until the phone cooled off. We have made repeated calls to NWArkansas MBenz to install the xm on our vehicle, but they will not return our calls. They got their sale and now ignore us. We hope the service department has better customer service. We bought this veh because after much research this was the safest vehicle on the road in our price range. We would have preferred another Denali it has all the bells and whistles and way more room, but the recalls and safety problems since 2020 on any Americans car is horrible. Hope this vehicle takes us through the next 15 like our Denali did. We give it 3 stars because it has less room than we are used to and being a long time subscriber to xm radio it would have been a deal breaker for us to not have it. So we are fighting to get it. Hubs is 6’4” and long trips are not comfortable as he initially thought it would. Hubs constantly complains about a 2023 veh only having AM/FM radio and no long comfortable ride. Who knows, maybe when GMC gets their act together we’ll get another DENALI. We never owned a “Luxury” vehicle before, so this has been a big disappointment.
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IMO, the best German SUV
Gary Blihovde, 01/04/2024
2023 Mercedes-Benz GLC-Class GLC 300 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo gas/electric mild hybrid 9A)
3 of 4 people found this review helpful
I drove the Audi Q5 & SQ5, and the BMW X3 30i & 40i, but liked the Mercedes GLC best. I did not drive the Porsche Macan as it was out of my budget range. To me, the GLC seems the best compromise of handling, comfort, and quiet. Lots of technology to adjust to, but it's not overwhelming. I think it would be nicer to have more of the simple. if old fashioned, buttons and dials. I don't see the need to have everything controlled by what looks like a large iPad mounted into the dash/console. We have the Pinnacle Pkg which includes the HUD, but the HUD doesn't display posted speed limits as I thought it would. We also have the LED Headlights but they no longer illuminate in the direction the car is turning like our 2017 did. A feature I was very unhappy to lose. We live in a neighborhood with no street lights and that feature was a real safety factor! The ride is improved, it's quieter, and it still has a nice interior, but it could be better.
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Amazing SUV
Dave, 05/03/2024
2023 Mercedes-Benz GLC-Class GLC 300 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo gas/electric mild hybrid 9A)
3 of 4 people found this review helpful
Mine was manufactured 8/23 so I believe I missed all of the issues with it not starting, battery, etc that others have mentioned from the late spring/early summer reviews. This SUV is great on fuel, love the look inside and out, very responsive driving at all speeds. Amazing SUV!
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Just bought today
Steven K, 05/08/2023
2023 Mercedes-Benz GLC-Class GLC 300 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo gas/electric mild hybrid 9A)
6 of 14 people found this review helpful
We just bought this suv today and love it so far. There is so much tech in it and I hope that will be reliable. It was $69,000 out the door. That’s more than I wanted to pay, but it seems like it’s worth it. There was no dealer mark up over MSRP, it’s fully loaded.
Cheap, plastic feel; lacks comfort
Rob St. Clair, 12/28/2023
2023 Mercedes-Benz GLC-Class GLC 300 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo gas/electric mild hybrid 9A)
2 of 8 people found this review helpful
Did not meet expectations, traded it in after four months. Cheap, plastic feel; lacks appropriate power.
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5000 miles. Problems
Davidb, 10/04/2024
2023 Mercedes-Benz GLC-Class GLC 300 4dr SUV (2.0L 4cyl Turbo gas/electric mild hybrid 9A)
1 of 3 people found this review helpful
Oil leaks. Check engine light electrical problems. A dog
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Worth the Wait
ccjc, 07/27/2023
2023 Mercedes-Benz GLC-Class GLC 300 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo gas/electric mild hybrid 9A)
1 of 4 people found this review helpful
Great experience with a 2017 GLC so waited for the redesign. Pinnacle package and panoramic roof, few other items like winter package. While only a few days in, the car rides incredibly well, very smooth and quiet, handles beautifully, and the overall technology upgrades are amazing. The quality of the build and materials is excellent. Wow.
Not worth it !
Chris , 09/11/2024
2023 Mercedes-Benz GLC-Class GLC 300 4dr SUV (2.0L 4cyl Turbo gas/electric mild hybrid 9A)
1 of 4 people found this review helpful
Just rent it 2023 GLC 300 4 Matic for the 2 days . Drove over 1 000 km , mostly on all kinds of highways . Its too noisy comparing to my E-class 2014 350 4 Matic where in a E-class I can whisper with passengers , in this GLC impossible . That 4 cylinder engine it's just buzzing way under power for the premium SUV , little bit better on a sport mode . Very noisy tire noise road . Pretty bad visibility from the driver seat . I am 5'11 and felt like 5'6 when I drove this GLC . The dashboard it's way to high , touchscreen too complicated like the rest of the switches . The seat is hard to adjust to a comfortable position , headrest goes only up and down , but not back and forth . Steering always need to be adjusting to keep driving straight . Big difference from my E-Class where basically no need any adjusting . Same with the brakes , they are not predictable , kind of rough to make a smooth stop . Only one thing impressed me , amazing stereo system . Was very happy to return this car . Maybe mine was a bad one , cause from the rental company . I think I prefer BMW X3 over this one . But I will stay with the E-class , I drive E-class cars from 2010 and I love everything about them .
Excellent SUV
Merlin D, 07/29/2023
updated 02/01/2024
2023 Mercedes-Benz GLC-Class GLC 300 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo gas/electric mild hybrid 9A)
0 of 1 people found this review helpful
Zero issues with GLC 300, definitely would buy again... looks new and drives new, required services are few between recommended miles. AWD works in snow storms. No need to replace a perfect car.
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Unbelievable ride!
Michellesar6, 01/11/2024
2023 Mercedes-Benz GLC-Class GLC 300 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo gas/electric mild hybrid 9A)
0 of 1 people found this review helpful
I’ve owned a lot of luxury vehicles in my 70 years. This GLC tops them all.
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GLC 300
BWeber73, 07/04/2023
2023 Mercedes-Benz GLC-Class GLC 300 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo gas/electric mild hybrid 9A)
0 of 11 people found this review helpful
Great car! Interior is amazing! Drives great!! Perfect car for my daughter!
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