Used 2023 Mercedes-Benz GLE-Class Consumer Reviews
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Less than 800 miles. In service for WEEKS
The car is beautiful. However, missing several features other cars have. Less than 800 miles and it’s been in the service department more than in my garage. Had a bolt missing/ broken, terrible noise of things flapping/rattling on the passenger side. Picked up car on Wednesday, had it towed on Friday….”Reversing Not Possible. Service Required”. Over a week now waiting to get it back…..still in a loaner.
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What is going on?
I just purchased this vehicle, brand new from Manchester Mercedes dealership, this vehicle was shipping in and had 11 miles on it when I got it. 6 months later I'm at 10,300 mile and I brought in the vehicle for the schedule maintenance (oil change, fluid top off) the tires we're brand new as well after the inspection i was told that the rear tires have worn down to critical levels (RR 5/32, RL4/32). I was told by the Technician that these vehicles are harder in wear on the rear tires. The tires in question are Bridgestone Alenza Sport A/S . I don't know what to do the front tires are at 7/32 but I don't understand how this happened and I would like to hear from people who may have similar issues.
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- AMG GLE 53 4dr SUVMSRP: $74,998In-stock online
- GLE 350 4MATIC 4dr SUVMSRP: $48,73329 mi away
- GLE 350 4MATIC 4dr SUVMSRP: $47,821In-stock online
Pretty but definitely not sporty
The GLE 350 has a luxury interior and some cool tech, but the driving experience overall leaves me wanting more. Seats are comfy and the ventilated seats are a perk, but at high speeds (75-80mph) the whistle from the side mirrors is annoying. The windshield wiper shuddering will drive you crazy if you’re on a rainy road trip. It’s a well know. Issue for this car an MB has done nothing to address it. Took to the dealership 3 times where they say they have a solution to fix, but nothing has helped. They replaced the housing in the side mirrors as well for the whistle but no change. For a car at this price point, windshield wipers and wind noise shouldn’t be an issue. I love the MBUX and quality of the tech, ride overall at lower speeds is nice. It’s a big car and is definitely more cush than sporty. The 4 cylinder 350 struggles to accelerate and is underpowered. MB should make the 6 cylinder standard like most luxury SUVs, especially given the gas mileage is worse than the 450. Love the looks on the outside with the AMG package and big wheels- looks aggressive. I’ve had and X5 and Range Rover Sport in the past to compare- all very different. The GLE tops them from the luxury side, RR is definitely more of a truck, X5 wins for overall driving and modern look, especially with the engine. Looking now to replace the GLE after 18 months and the X5 is top contender.
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Most Luxurious in Class
I took delivery in December and immediately fell in-love. I upgraded from a 2016 Volkswagen Touareg and everything about this car is worth the $15k increase in MSRP (mine came in at $71k.) I'm averaging 24.8 MPG with mixed/highway driving over 3,600mi. On a recent road-trip I averaged 30MPG by going the speed limit (Sacramento to Los Angeles.) I love that I can drive 500mi on a tank of gas. I am super disappointed that MBUX doesn't include wireless CarPlay (something available on all 2020+ VW models.) I had issues with the MBUX taking 2+ minutes to load randomly, but that hasn't happened since the recent software update. The panoramic sunroof opens way larger than the X5, but I wish it had the ambient sunroof lighting like the X5. I have the GLE 350 4matic and while the engine doesn't sound pleasant, the performance is on-par and worth it for better efficiency. I do feel like 4matic is more front wheel drive biased compared the competition (I've experienced loss of traction while accelerating hard.) I noticed reviews saying that your pant legs would get dirty when you get in the car; I have this issue too. I feel exceptionally safe in this SUV and love the driver's assistance package. I do wish there was a quicker way to disable the active lane departure warning (it's quite aggressive and disturbs the otherwise exceptional ride.) The active driving assistance (and active lane change assist) make highway driving so easy. The traffic jam assist gets too close to cars for my comfort, but otherwise works as expected. The 360 camera isn't as good as Audi/BMW but it's better than any mainstream brand and I find it very helpful. I tried the automated parallel parking feature twice and it parks as well (or as poorly) as the vehicles you park in-between. Overall, I am very pleased with my purchase and intend to keep it until at least the warranty runs out (which is 10k short bumper-to-bumper and 50k miles short for powertrain compared to my Touareg.) Update: 9 months, 7,700mi in and I still love my GLE but wish I purchased the X5. My average MPG is 25, mostly highway and combined. A software update fixed my main issue with the MBUX system. Unfortunately, the vehicle has developed a rattle in the steering wheel and in the rear of the vehicle. Then, the steering/suspension occasionally makes a popping sound. The sunroof also makes a horrible popping sound when opening/closing after being parked outside. Also, the driver's seat ventilation fan vibrates excessively randomly. I plan to have this addressed at its first service interval; I am really disappointed with all of these quality control issues, though.
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Great Car But!
Purchased my first Mercedes, GLE 450 2022. It was a beautiful, luxurious and comfortable SUV but the windshield wipers were a deal breaker. The judder, skip, and chatter so loudly. It was embarrassing to have my guests in my new SUV while the wipers were running. I got rid of this SUV although I took it in twice to have it fixed. The Maitland Mercedes repair service was at best below par. He blamed it on the Florida Summer heat and replaced the wipers' blades. That didn't work. Asked me to wait for the part to replace the entire wiper's mechanism. I waited for two months, but no words from the service department. Finally, I had to call him and he asked me to come in again. Again all they did was just clean the blades, and he blamed and warned me for the next time they will charge me for fixes if I use any cleaners on my windshield. Mind you, I have owned 8 BMWs and I have never had issues with the BMW cars' wipers. If the Mercedes wiper blades were working fine, I would have to desperately try to fix it myself. After just owning this brand new SUV for over two months, I could wait to get rid of it and I did. I sold it back to the dealer! I will never touch another Mercedes again. My many years with BMW were great and will continue to drive a better brand, BMW.
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