2012 Mercedes-Benz M-Class Review
Price Range:Â $10,997 - $15,990





+117
Mercedes-Benz M-Class model years
Edmunds' Expert Review
by the Edmunds Experts
Pros
- Engine choices include gas and diesel
- comfortable seating
- high-quality interior and construction
- excellent braking distances.
Cons
- Expensive compared to some rivals
- no third-row seat option
- disappointing steering response.
What’s new
The 2012 Mercedes-Benz M-Class is all-new.
Edmunds says
The 2012 Mercedes-Benz M-Class sees plenty of key improvements, notably in performance, fuel efficiency and cabin ambience that keep it fully competitive in the luxury SUV game.
Notably, we picked the Mercedes-Benz M-Class as one of Edmunds' Best Used SUVs and Best Used Luxury SUVs for 2012.
For sale nearby
205 listings
- 100,869 miles
- 1 accident, 2 owners, personal use only
- 6cyl automatic
- Mercedes-Benz of North Haven (35 mi away)
- AWD/4WD
- Back-up camera
- Bluetooth
- Navigation
- Sunroof/Moonroof
Close
Located in North Haven, CT
Odometer is 11416 miles below market average!Mercedes-Benz of North Haven is a part of the Mauro Motor's Auto Group, a 30 year automotive company that...
AutoCheck Vehicle History Summary
Accident Free Vehicle: No
Personal Use Only: Yes
History Provider: AutoCheck
Title Details: Clean Title
Salvage Vehicle: No
Frame Damage: No
Theft History: No
Lemon Status: No
Free History Report: No
Features and Specs:
19 Combined MPG (17 City/22 Highway)
Listing Information:
VIN: 4JGDA5HB5CA020157
Stock: 17756MT
Certified Pre-Owned: No
Listed since: 03-15-2025- 106,156 miles
- No accidents, 3 owners, corporate fleet vehicle
- 6cyl automatic
- Platinum Auto (49 mi away)
- AWD/4WD
- Back-up camera
- Bluetooth
- Navigation
- Sunroof/Moonroof
Close
Located in Waterbury, CT
AutoCheck Vehicle History Summary
Accident Free Vehicle: Yes
Personal Use Only: No
History Provider: AutoCheck
Title Details: Clean Title
Salvage Vehicle: No
Frame Damage: No
Theft History: No
Lemon Status: No
Free History Report: No
Features and Specs:
22 Combined MPG (20 City/27 Highway)
Listing Information:
VIN: 4JGDA2EB0CA094783
Stock: 094783
Certified Pre-Owned: No
Listed since: 09-26-2024
Vehicle overview
The redesigned 2012 Mercedes-Benz M-Class is a perfect example of subtle evolution. When you've got something good going, why make radical changes? As such, the newest Mercedes M-Class, despite having all-new sheet metal, is instantly recognizable as the brand's popular midsize SUV. Styling is cleaned up a bit, as the grille returns to a more classic Mercedes look while the profile keeps the M's familiar greenhouse. A few newer styling cues are seen in the sculpted hindquarters and wide taillights, both inspired by the E-Class.
Inside the 2012 M-Class, there is a greater sense of luxury, with plenty of handsomely stitched leather, more rounded design cues than the rest of the Mercedes line and up-to-date switchgear quality and functionality. This year, there are also a few different interior styling options to choose from, such as quilted leather upholstery and matte-finish wood accents. Although the second-row seat can accommodate three passengers, it is sculpted to provide greater comfort for two. No third-row seat will be offered at first, but one will become available a few years down the road to appease that vocal minority who've asked for one.
Under the new skin, key improvements have been made in both performance and fuel efficiency. The volume-selling ML350 V6 has more power and delivers better fuel economy than before, as does the ML350 Bluetec turbodiesel. Then there are the V8-powered models, the ML550 and ML63 AMG, for those who want their SUV to accelerate like a sports car (and don't mind the commensurate appetite for fuel). This year there is no hybrid M-Class. Our pick of the litter is the Bluetec, which offers the stout power down low that makes a near-5,000-pound SUV feel light on its feet, while also returning respectable fuel efficiency.
More powerful, more capable and with a nicer cabin than ever before, the 2012 Mercedes-Benz M-Class nonetheless has some tough competition. Its chief rival is once again the BMW X5, but there are also the less expensive Acura MDX and Lexus RX as worthy choices. As for similarly priced and sized rivals, the aforementioned X5 and the Porsche Cayenne both offer more driving involvement and response, especially from their steering. As any of these will provide more than enough luxury and performance for most folks, we'd encourage you to conduct back-to-back test-drives of any that strike your fancy.
Performance & mpg
The ML350 comes with a 3.5-liter V6 that produces 302 horsepower and 273 pound-feet of torque. A seven-speed automatic transmission and all-wheel drive are standard for the ML350 as well as all other M-Class models. In Edmunds performance testing, an ML350 went from zero to 60 mph in 6.8 seconds, which is average for its class. EPA-estimated fuel economy is 17 mpg city/22 mpg highway and 19 mpg combined.
The ML350 Bluetec has a 3.0-liter turbodiesel V6 that utilizes 50-state-legal clean-diesel technology. It produces 240 hp and a prodigious 455 lb-ft of torque. Mercedes estimates that it will go from zero to 60 in the same time as the gas ML350, but fuel economy improves to 20/27/22.
The ML550 gets a 4.7-liter twin-turbo V8 that produces 402 hp and 443 lb-ft of torque. Mercedes says it'll hit 60 mph in 5.3 seconds. EPA-estimated fuel economy is 15/20/17.
The ML63 AMG gets a 5.5-liter twin-turbo V8 that produces 518 hp and 516 lb-ft of torque. The AMG Performance package bumps this engine up to 550 hp and 560 lb-ft. Mercedes says the ML63 will hit 60 mph in 4.7 seconds in its standard form, while the Performance package knocks a tenth of a second off that. Fuel economy stands at 14/18/15.
Safety
Standard safety equipment includes antilock brakes, traction and stability control, hill-start assist and hill-descent control, active front head restraints, the mbrace emergency communications system, PreSafe (it anticipates an imminent crash and automatically takes measures to better secure occupants), front and rear side airbags, side curtain airbags and a driver knee airbag. The optional Lane Tracking package includes blind spot warning and lane departure warning.
In Edmunds brake testing, an ML350 came to a stop from 60 mph in 114 feet, which is outstanding for such a heavy vehicle with all-season tires.
Driving
Though the acceleration numbers of the gas and diesel V6s are similar, there are two distinct personalities here. As expected, the turbodiesel V6 provides strong low-end grunt, which tapers off as the revs climb. The gas V6 takes the opposite tack, feeling a bit soft off the mark but giving a more potent higher-rpm rush. If you want more power or just the status of the numerically higher badge, the turbocharged ML550 and ML63 AMG will happily oblige. Both models are exceptionally quick. No matter which ML you choose, braking performance is strong and reassuring.
On a winding road, the 2012 Mercedes-Benz ML350 tends to roll a bit when pressed, but the ride is compliant without being floaty. Those who want more of a sport sedan flavor in their SUV can opt for that Dynamic Handling package that does an impressive job of quelling body motions. The new, all-electric steering system is a bit of a disappointment, however, as it's overly light and doesn't provide the sort of subtle feedback we've come to expect from Mercedes-Benz. The ML63 is better in this regard, as you would hope from such a high-performance machine.
Interior
The 2012 Mercedes-Benz M-Class features an upscale cabin and seating for five. This year brings more personalization options as well, with two-tone upholstery and various wood and metallic accents to choose from. The more rounded dash design reminds us more of the distantly related Jeep Grand Cherokee in its appearance than its squared-off Mercedes siblings, but that's more of an aesthetic critique. The COMAND interface works well and allows the driver to easily select the car's more complicated infotainment options without making simpler commands too difficult.
Passenger room is impressive, as the M-Class offers more rear legroom than most of its competitors. There's no third row offered, though. With the rear seats in place, there is a total of 36 cubic feet of luggage space. When the seats are folded flat, this expands to 71 cubes -- an average figure for this class of vehicle.
2012 Mercedes-Benz M-Class models
The 2012 Mercedes-Benz M-Class is a five-passenger midsize luxury SUV available in ML350, ML350 Bluetec, ML550 and ML63 AMG trim levels.
The ML350 and ML350 Bluetec are equipped similarly with standard 19-inch wheels, a sunroof, a power liftgate, foglamps, dual-zone automatic climate control, a tilt-and-telescoping steering wheel, eight-way power/heated front seats, reclining rear seats, MB-Tex premium vinyl upholstery, the COMAND electronics interface, Bluetooth, the TeleAid emergency telematics service and an eight-speaker sound system with HD radio, a CD player and USB/auxiliary jacks.
The ML550 adds 19-inch AMG wheels, running boards, a trailer hitch and rear seat side airbags. Other than the wheels, all of these items are available on the 350 trims.
Options include the Premium 1 package, which includes a rearview camera, power-folding mirrors, auto-dimming rearview/sideview mirrors, a power tilt-and-telescoping steering wheel, driver memory functions, a navigation system, voice controls, satellite radio, an iPod interface and 10GB of digital music storage. The Premium 2 package includes all Premium 1 equipment plus keyless ignition/entry, heated/cooled cupholders, a Harman Kardon surround-sound audio system and ambient cabin lighting.
There are other packages as well. The Dynamic Handling package includes 20-inch alloy wheels and an air suspension with adaptive dampers and stabilizer bars. The Lighting package includes adaptive bi-xenon headlights (with washers) as well as corner-illuminating lights. The Lane Tracking package includes blind-spot warning and lane departure warning. The Driver Assistance package adds active cruise control (with active PreSafe braking) to the contents of the Lane Tracking package. An off-road package with selectable terrain modes will debut a bit later in the model year.
Individual option highlights include a panoramic sunroof, active park assist, a night vision camera, triple-zone climate control, full leather seating, ventilated front seats, heated rear seats, a rear seat entertainment system, two-tone leather upholstery and different cabin accents (metallic and wood).
The ML63 AMG gets a twin-turbo V8, active roll stabilization, stronger brakes, AMG-tuned suspension and steering, 20-inch wheels, special leather upholstery, sport seats and unique styling elements inside and out. The Premium 2, Lighting and Lane Tracking packages are standard as well. The AMG Performance package raises engine output and adds a higher top speed. Also optional are 21-inch AMG wheels along with most of the other trims' extra equipment.

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Compare 2012 Mercedes-Benz M-Class trim levels
Helpful trims summary and side-by-side comparison chart
Cost to DriveCost to drive estimates for the 2012 Mercedes-Benz M-Class ML350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A) and comparison vehicles are based on 15,000 miles per year (with a mix of 55% city and 45% highway driving) and energy estimates of $3.97 per gallon for premium unleaded in New York.
Monthly estimates based on costs in New York
$258/mo  for M-Class ML350 4MATIC
M-Class ML350 4MATIC
vs
$182/mo
Avg. Midsize SUV
See Edmunds pricing data
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Reliability Ratings by RepairPal
2 out of 5 stars2/5Average
#27 out of 29 among Luxury Midsize SUVs
RepairPal Reliability Ratings are based on the actual cost, frequency, and severity of unscheduled repairs and maintenance on make/model data for select 2008-2022 vehicles. The reliability of a specific vehicle may vary depending on its maintenance and driving history, model year, trim, and features.
Cost
The average total annual cost for unscheduled repairs and maintenance across all model years of the Mercedes-Benz M-Class from 2008-2022.$730/yr
vs. $602/yr
for Average Luxury Midsize SUV
for Average Luxury Midsize SUV
Frequency
The average number of times this model is brought into the shop for unscheduled repairs and maintenance in a single year. RepairPal calculates this metric by tracking millions of unique vehicles over multiple years to determine an average number of visits per year (omitting small routine visits, e.g., oil changes).2.77x/yr
vs. 1.09x/yr
for Average Luxury Midsize SUV
for Average Luxury Midsize SUV
Severity
The probability that a repair will be a major issue, meaning the repair costs 3x the average annual repair cost for all models. This threshold will be higher for vehicles that have higher labor rates and parts costs (such as a premium brand).21.5%
vs. 9.4%
for Average Luxury Midsize SUV
for Average Luxury Midsize SUV
powered by RepairPal Based on RepairPal reliability data as of 8/23/2023. Ratings are provided by RepairPal and Edmunds is not responsible for their accuracy.
Mercedes-Benz M-Class Reviews
Owner Reviews
5(39%)
4(34%)
3(15%)
2(7%)
1(5%)
Most Helpful Owner Reviews
Trending topics
Mercedes is not of the quality it used to be
2.63 out of 5 starsscholla, 03/24/2013
2012 Mercedes-Benz M-Class ML350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)
For the last 35 years I always had at least one Benz in the garage. Currently have a 2007 550s and a 2012 350ML. Bought both new/first owner.
550 s -19,000 miles -
Air Condition not working. 350ML - 6,000 Miles - electronics defect: give wrong error messages and no error messages.
Now, the ML is at the shop because the engine may have to be replaced. Local dealer in Palm Beach says MBUSA … asked them to perform "more tests to identify the problem". (Car is in the shop already 3 days.)
Two issues here: (1) MB now sells cars that do not work properly, even after short use.
(2) How MBUSA deals with the problem: They make little/no effort to make things right.
This is no longer a good make.
Worst car I've owned; my Hyundai was more reliable
2.75 out of 5 starsfabllc, 07/11/2013
2012 Mercedes-Benz M-Class ML350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)
My 2012 ML350 is a major disappointment with numerous technological issues. it has been to the dealer for repairs more than any car i have ever owned. I am again driving a loaner for the 8th time in a year and a half. I have recorded videos of the malfunctions, dealer has duplicated the issues on occasion, and it is still not fixed. I contacted MBUSA for assistance and resolution and … they did nothing except say 'take it to the dealer'. I cannot believe that mercedes would have such poor response and pathetic customer service. After years of contemplating purchasing
a luxury vehicle I am hugely disappointed that my first experience is so negative. I should have the reliability I paid for.
Blue over Blue Tec
3 out of 5 starsMF, 11/04/2015
2012 Mercedes-Benz M-Class ML350 BlueTEC 4dr SUV AWD (3.0L 6cyl Turbodiesel 7A)
I bought this from a reliable acquaintance at 1+ year old, at about 17K miles and now am at almost 50K. So far in two years have spent about 4k in repairs and service and had it in dealership for almost 3 weeks under warranty for a major repair, thank goodness it was still under warranty. Concerned I inquired about an "extended" warranty and come to find out it will be 6K which … includes a surcharge from Mercedes because it was not originally purchased for the extended period. Had the car appraised and find it is with less than half of the original cost and they now have discontinued the ML series. The fit and finish of the interior is lovely, the boxy exterior is a bit dated. Overall liked the safety of the car but too expensive to service and seems to be a money pit. I had hoped to drive it 100K but now having second thoughts.
This is a Great SUV-It is NOT an E-Class!
4.13 out of 5 starsjcollum68, 09/28/2012
2012 Mercedes-Benz M-Class ML350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)
Leased this vehicle for my wife.
I drive a BMW 550i which I much prefer.
I always laugh reading other reviews on here and people complain it isn't sporty.
It is an SUV, of course it is not sporty!
The ride is phenominal and at 80 mph you can whisper to someone in the backseat.
Great fuel economy, my wife only drives around town and gets 21 mpg!
Good acceleration, just no low end torque, … but come on, it is way fast enough for 99.9% of the people buying it.
Fit and finish is amazing, nice materials.
One year later, my wife still can't figure out the Navigation, so is it confusing or is it her (hmm).
Steering is too light for my tastes.
Overall, a great vehicle-it is what it is!
2012 M-Class Highlights
SUV
ML350 4MATIC
Base MSRP Excludes Destination Fee | $48,990 |
---|---|
Engine Type | Gas |
Combined MPG | 19 MPG |
Cost to Drive | $258/month |
Seating | 5 seats |
Cargo Capacity All Seats In Place | 36.2 cu.ft. |
Drivetrain | all wheel drive |
Warranty | 4 years / 50,000 miles |
Safety
Key safety features on the M-Class include:
- Blind Spot Monitoring
- Lane Departure Warning
- Alarm
- Tire Pressure Warning
- Stability Control
- Pre-collision safety system
- Post-collision safety system
IIHS Rating
The Insurance Institute of Highway Safety uses extensive crash tests to determine car safety.
- Small Overlap Front Driver-Side TestNot Tested
- Small Overlap Front Passenger-Side TestNot Tested
- Moderate Overlap Front Test – OriginalGood
- Moderate Overlap Front Test – UpdatedNot Tested
- Side Impact Test – OriginalGood
- Side Impact Test – UpdatedNot Tested
- Roof Strength TestGood
- Rear Crash Protection / Head RestraintGood
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