2017 Mercedes-Benz Metris Review
Price: $14,500





+219
Edmunds' Expert Review

by Cameron Rogers
Manager, Written Content
Cameron Rogers has worked in the automotive industry since 2013. He has tested and reviewed hundreds of vehicles over the course of his career. As a manager of written content, he writes and edits the reviews that help consumers find their perfect car. Favorite cars that he's driven during his tenure at Edmunds include the 991-era Porsche 911 Turbo S, Rolls-Royce Ghost and several generations of Honda Odyssey (really).
Pros
- Cargo area is larger than those of small-van competitors
- Payload and towing ratings are at the top of small-van class
- More maneuverable than full-size vans
Cons
- Premium fuel is required
- More expensive than the budget-friendly competition
What’s new
A new Worker variant is available for both Cargo and Passenger models. They come with the same standard features of the regular models, and the limited number of configurations allows for a lower base price.
Vehicle overview
Small vans are ideal for contractors and shuttle fleets that have substantial cargo or transportation requirements but don't need large, expensive full-size vans. They are far easier to navigate crowded city centers than their larger counterparts, and their modest capabilities allow for more fuel-efficient engines. But for some uses, they just aren't big enough. Enter the 2017 Mercedes-Benz Metris. It splits the size difference between small and full-size vans, becoming the only midsize cargo and passenger van on the market.
For sale nearby
44 listings
- $14,500good price$1,494 below market
- 129,604 miles
- No accidents, 1 owner, personal use only
- 4cyl automatic
- Milford Auto Mall (22 mi away)
- Bluetooth
- Tire Pressure Warnin...
- Stability Control
- 5000lb Towing Capaci...
Close
Located in Milford, MA
AutoCheck Vehicle History Summary
Accident Free Vehicle: Yes
Personal Use Only: Yes
History Provider: AutoCheck
Title Details: Clean Title
Salvage Vehicle: No
Frame Damage: No
Theft History: No
Lemon Status: No
Free History Report: No
Features and Specs:
22 Combined MPG (21 City/24 Highway)
Listing Information:
VIN: WD3PG2EA4H3226473
Stock: 189642
Certified Pre-Owned: No
Listed since: 12-24-2024 - 34,486 miles
- No accidents, 1 owner, personal use only
- 4cyl automatic
- Anchor Nissan (32 mi away)
- Bluetooth
- Tire Pressure Warnin...
- Stability Control
- 5000lb Towing Capaci...
Close
Located in North Smithfield, RI
34K MILES....AUTOMATIC TRANSMISSION, FULL POWER OPTIONS, AIR CONDITIONING, ATTENTION ASSIST, 180 DEGREE OPENING REAR DOORS, KEYLESS ENTRY.... FINISHED...
AutoCheck Vehicle History Summary
Accident Free Vehicle: Yes
Personal Use Only: Yes
History Provider: AutoCheck
Title Details: Clean Title
Salvage Vehicle: No
Frame Damage: No
Theft History: No
Lemon Status: No
Free History Report: No
Features and Specs:
22 Combined MPG (21 City/24 Highway)
Listing Information:
VIN: WD3PG2EA9H3216974
Stock: PN7202-14
Certified Pre-Owned: No
Listed since: 12-25-2024
Despite the premium nameplate, the Metris doesn't cost much more than its smaller competitors. You pay a little more than rivals for the larger cargo area, as well as the option for three-row passenger seating (not all vans in this segment offer additional seating behind the front row). With 208 horsepower on tap, the Metris is also considerably more powerful than the others yet returns similar fuel economy. Prospective buyers shouldn't be discouraged by the fancy badge and slightly higher price.
Edmunds' Expert Rating
3.5 / 5You need a great deal of versatility from your commercial van, and the 2017 Mercedes-Benz Metris delivers in spades. It has a sizable cargo and/or passenger area, yet the Metris is still easy to maneuver and drive. This is the van to get if other small or full-size vans don't meet your needs.
Scorecard
Overall | 3.5 / 5 |
Driving | 4.0 |
Comfort | 3.0 |
Interior | 3.5 |
Utility | 5.0 |
Technology | 3.0 |
Driving
4.0The Metris is easily the top performer in its class, with a strong engine, a smooth-shifting transmission and impressive brakes. It handles well, too.
Acceleration
4.0The turbocharged 2.0-liter engine generates 208 horsepower and 258 pound-feet of torque. It is energetic compared to what you'll find in other small cargo vans. Our test Metris zipped from 0 to 60 mph in a quick 7.9 seconds. The seven-speed automatic offers Comfort, Eco and Manual shift modes.
Braking
4.0During everyday driving, the Metris' brake pedal is progressive and easy to modulate. In our panic-braking test, the 4,200-pound Metris stopped from 60 mph in 119 feet, the best stopping distance in the segment.
Steering
4.0The precise steering imbues this van with some nice qualities. It feels nimble around town and stable on the highway. We just wish the hard and seemingly unfinished plastic of the steering wheel was more pleasant to grip.
Handling
4.0We don't set our handling expectations very high for cargo vans like the Metris. However, the Metris is far from sloppy and even somewhat fun to wheel around, which makes city driving much less of a chore.
Drivability
4.0The engine is responsive, and the transmission downshifts quickly to help slow the van smoothly to a stop. The optional auto stop-start operates smoothly in the background. Crosswinds are noticeable despite the load-adaptive stability control with Crosswind Assist.
Comfort
3.0Road and tire noise is pervasive on the freeway. Around town it's more forgivable. Comfort is otherwise commendable. The manually adjustable seats are comfortable enough for longer stints, the ride is agreeable, and climate controls easy to operate.
Seat comfort
4.0Considering the simplicity of the driver's seat, it is surprisingly comfortable, even after three hours in the saddle. There's a decent amount of lateral support for a cargo van. The basic manual seat adjustments, however, don't offer much personalization.
Ride comfort
4.0The Metris is a fairly comfortable cruiser and handles road imperfections, both large and small, without complaint. We noticed little difference in ride quality between driving the van empty and filled with several hundred pounds of equipment.
Noise & vibration
2.5As might be expected, the empty cargo area booms and rattles with road and tire noise. Thin walls and a thin floor are to blame. In the wind it wooshes like a washing machine filling with water. Fill the space with gear and the drone diminishes considerably but not completely.
Climate control
4.0Our car was equipped with an optional automatic air-conditioning feature. Set the dial to a given temperature and lock the car. At unlock, the A/C cools the cabin in anticipation of your arrival without using the engine. Climate controls themselves are simple: one dial for fan speed, one for temp.
Interior
3.5Most people will find it easy to climb into and out of this van. But there are seating position limitations once behind the wheel. Headroom and elbow room are ample. As can be expected from the Cargo model, the lack of windows reduces outward visibility, even with the available rearview camera.
Ease of use
4.0The Metris uses switches we've seen in past Mercedes products, so most controls are straightforward and easy to use. Dials simplify functions where possible, though it could be argued that there are too many buttons alongside the navigation screen. All controls are easy to reach.
Getting in/getting out
4.0The step-in height for this van is just 18.5 inches, which means that is as high as you have to lift a foot to get in. That puts the seat bottom at just the right height to slide in and out easily. Flat seat cushions aid this even more.
Driving position
3.0The seat-to-steering wheel position will be awkward for some drivers, and the manual seat adjustments don't afford a ton of adjustment. The steering wheel tilts, but without the benefit of a telescopic adjustment, there is little opportunity to adjust the seat to your exact liking.
Roominess
4.0Two front seats are the only obstacles to a completely open interior, so roominess is not a problem. Plenty of headroom and elbow room up front. If there is anything we'd like more of, it's legroom. A somewhat long dashboard and tall windshield add a sense of spaciousness for front passengers.
Visibility
3.0The Metris Cargo is a panel van, which means no windows and poor visibility. A rearview camera is optional but it's aimed too low, providing a visible range from the bumper to a few feet behind it. The front pillars are wide and create blind spots, an issue especially evident when turning.
Quality
4.0Our Metris test van appeared well-built inside and out. There were no squeaks or rattles aside from those inherent, and acceptable, in a vehicle built without soundproofing in mind. Frequently touched surfaces were of smooth material except for the rough-finished steering wheel.
Utility
5.0Many features are available at additional cost to customize the cargo area, though small-item storage is limited. The same can be said for other cargo-specific vans. Overall, it's a very capable van for hauling and getting work done. In the area of utility, the Metris is as capable as its peers.
Small-item storage
3.0Small-item storage is limited for front passengers. There are two in-dash bins, two cupholders and clipboard-sized cutouts on top of the dashboard.
Cargo space
4.0Like its competitors, the Metris offers cargo area features such as variable cargo tie-down positions, partitions, LED lighting and sliding cargo doors. Its 186 cubic feet of cargo volume is average. You can get a rear liftgate or swing-out rear cargo doors that open outward 270 degrees.
Towing
5.0The Metris Cargo has a 5,000-pound towing capacity. There isn't another van in this segment that comes close. It is also prewired for trailer use and has a 3.46 axle ratio. A trailer hitch is sold as optional equipment.
Hauling
5.0The Metris Cargo has a 2,502-pound payload capacity while its peers have an 1,800-pound capacity or less. It also has a best-in-class gross vehicle weight rating (GVWR) of 6,724 pounds.
Technology
3.0There is just enough technology in the Metris to get by. Nothing here is cutting-edge. But for a workhorse cargo van, the Metris has just about everything you'll need.
Audio & navigation
3.0The Metris Cargo covers the basics: a 5.8-inch navigation screen, AM/FM radio, a USB port and auxiliary jack. The navigation functionality is of entry-level quality but feels sufficient in this application. The same can be said of the five-speaker audio system up front.
Smartphone integration
3.0Bluetooth is standard in the Metris. Phone pairing is fairly logical, and it is easy enough to use the hands-free feature without too much distraction from the road.
Voice control
2.5Our test vehicle did not have voice controls. Navigation voice controls are an option through the Multi-Function Wheel package, but they do not work for phone controls. Phone-based features such as Siri can be used as a work-around.
Which Metris does Edmunds recommend?
Each 2017 Mercedes-Benz Metris variant has its own advantages. Business owners looking for a basic van will likely be just fine with the Worker Cargo. Price-competitive and painted exclusively in white, it's ready for your business's graphics right out of the box. If you want to use the Metris as a people-hauler, go for the standard Passenger model. It offers a greater degree of customization to impress your riders. Consider getting a package with the optional synthetic leather to drive that point home. Whatever model you choose, make sure to get a Metris with the rearview camera.
Compare 2017 Mercedes-Benz Metris trim levels
Helpful trims summary and side-by-side comparison chart
2017 Mercedes-Benz Metris models
The 2017 Mercedes-Benz Metris can be outfitted for work duty (with a completely open space behind the front bucket seats) or seven- or eight-seat passenger hauling. It's available in four versions. The Metris Cargo is the one with an expansive cargo area, while the Passenger fills that space with two rows of seating. There are also Worker Cargo and Worker Passenger versions that cost less than their non-Worker counterparts in exchange for a shorter list of available features.
Powering the Metris is a turbocharged 2.0-liter four-cylinder engine (208 horsepower, 258 pound-feet of torque) that drives the rear wheels through a seven-speed automatic transmission. Standard features include 17-inch steel wheels, automatic headlights, remote locking and unlocking, air-conditioning, wheel-mounted shift paddles, Bluetooth and a five-speaker audio system with a USB port.
Some additional standard features depend on which Metris you buy. A 5.8-inch color screen is included on standard models and optional on Worker models (which otherwise come with a simple monochrome display). Passenger and Worker Passenger models also get a rearview mirror, rear air-conditioning and a nine-speaker audio system. All Metris vans have sliding rear doors. Further back, you'll find 270-degree swing-out rear cargo doors standard on the Metris Cargo while all others get 180-degree rear cargo doors.
The list of available option packages for the Worker Cargo is relatively short. You can get the Convenience package (automatic wipers, heated mirrors, a rearview camera, cruise control, the color display and LED cargo area lighting) and the Utility package (Convenience package plus roof rails, a rearview mirror, a leather-wrapped multifunction steering wheel, a driver information display, a heated rear window, blind-spot monitoring, rails on the cargo floor and sides and tie-downs).
On the Worker Passenger, there's also the Appearance package (Convenience plus alloy wheels, body-colored bumpers, roof rails, a rear liftgate instead of the swing-out cargo doors, a heated rear window and simulated leather upholstery) and the Comfort package (all contents of the Utility and Appearance packages plus power-sliding rear doors).
Options are broken apart into more cost-effective packages in the Cargo and Passenger models, allowing buyers to mix and match the features they want. Notable combinations include the Cold Weather package (heated front seats, a heated windshield washer system and an upgraded heater); the Premium Safety package (Utility plus lane departure warning, forward collision warning and automated parallel parking); and the Driver Comfort package (a comfort-tuned suspension and upgraded seats with lumbar support).
Many of the options listed above are offered as stand-alone choices, as are a trailer hitch, rear privacy glass, chrome interior trim and a backup alarm. Mercedes' MasterUpfitter program allows buyers to further customize Metris Cargo vans to their business needs.

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Cost to DriveCost to drive estimates for the 2017 Mercedes-Benz Metris Worker Cargo 3dr Minivan (2.0L 4cyl Turbo 7A) and comparison vehicles are based on 15,000 miles per year (with a mix of 55% city and 45% highway driving) and energy estimates of $3.91 per gallon for premium unleaded in Massachusetts.
Monthly estimates based on costs in Massachusetts
$219/mo for Metris Worker Cargo
Metris Worker Cargo
vs
$201/mo
Avg. Large Minivan
See Edmunds pricing data
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Reliability Ratings by RepairPal
3 out of 5 stars3/5Average
#1 out of 3 among Luxury Minivans
RepairPal Reliability Ratings are based on the actual cost, frequency, and severity of unscheduled repairs and maintenance on make/model data for select 2008-2022 vehicles. The reliability of a specific vehicle may vary depending on its maintenance and driving history, model year, trim, and features.
Cost
The average total annual cost for unscheduled repairs and maintenance across all model years of the Mercedes-Benz Metris from 2008-2022.$977/yr
vs. $1,114/yr
for Average Luxury Minivan
for Average Luxury Minivan
Frequency
The average number of times this model is brought into the shop for unscheduled repairs and maintenance in a single year. RepairPal calculates this metric by tracking millions of unique vehicles over multiple years to determine an average number of visits per year (omitting small routine visits, e.g., oil changes).1.81x/yr
vs. 3.01x/yr
for Average Luxury Minivan
for Average Luxury Minivan
Severity
The probability that a repair will be a major issue, meaning the repair costs 3x the average annual repair cost for all models. This threshold will be higher for vehicles that have higher labor rates and parts costs (such as a premium brand).8.9%
vs. 14.4%
for Average Luxury Minivan
for Average Luxury Minivan
powered by RepairPal Based on RepairPal reliability data as of 8/23/2023. Ratings are provided by RepairPal and Edmunds is not responsible for their accuracy.
Mercedes-Benz Metris Reviews
Owner Reviews
5(35%)
4(31%)
3(11%)
2(19%)
1(4%)
Most Helpful Owner Reviews
Trending topics
Road trip review
4 out of 5 starsNorfla71, 07/29/2017
2017 Mercedes-Benz Metris Passenger 4dr Minivan (2.0L 4cyl Turbo 7A)
Van is borrowed from my mother, who put just under 3,000 miles on it in about 6 months. Taking a trip with the family for 3 weeks, starting in Jacksonville, FL, going through DC, Hershey, Columbus and Dayton, Ohio, Dearborn, Michigan and back through NC before returning home; about , 2,000 miles roundtrip. First leg from Jax to DC, about 750 miles non-stop. After 4 hours needed to get a … seat cushion for extra support. Being based on a cargo van none of the seats are very comfortable, even with the optional "drivers comfort" package; rear seats are atrocious (zero adjustability; about as utilitarian as church pews). However, both kids got their own seats for a change, so little complaining. Otherwise, dated infotainment worked for my needs, and navigation got us where we needed. Powertrain is excellent; much more useable power then expected. Engine and transmission work especially well together to get and keep van moving. Seem-less shifting if left alone; however, use the paddles to downshift and the trans gets confused for a second, not sure if it needs to be in higher or lower gear. Once sorted acceleration is great; cruise control is very responsive. We hit the usual DC area rush hour traffic and the van made it much easier to navigate, much less stress. MPG is impressive, getting about 25 overall on 87 octane, and have been running it the entire trip without issue. Anyone considering one of these keep the commercial roots in mind; any of the minivans or 3 row crossovers would be much better suited for comfort; however, for an overall package, you can't beat the overall utility. Finally, I got stuck in a dead end street, about 2 lanes wide. Not wanting to back up into a busy street I turned that van completely around without backing up; the turn circle is so tight you need to be mindful of curves. Backup camera could be better (limited field of vision, not very wide or deep behind) but the lines are helpful, and kept us from damage. For a commercial van it's quiet and comfortable; very smooth ride even on rough Maryland roads. I also like the ability to sweep out the floor and wipe off the optional MBtex vinyl seats.
Functional not plush
5 out of 5 starsPWRving2013, 05/01/2016
2016 Mercedes-Benz Metris Passenger 4dr Minivan (2.0L 4cyl Turbo 7A)
This is a functional, versatile van. We love the clean, minimalistic styling inside and outside. Rear wheel drive makes for lighter steering feel. Great towing and load capacity. Very peppy and fuel efficient powertrain. Non-fatigueing, comfortable to drive, seating sits up higher. I have had large vans, and minivans. This a good size. Overall, not a family hauler. A great multi-use … vehicle for camping, day trips, home center purchases and daily driver. We recently got rid of our diesel cars. This runs on regular fuel.
A spectacular example of function over form
5 out of 5 starsMatt Difanis, 09/19/2016
2016 Mercedes-Benz Metris Passenger 4dr Minivan (2.0L 4cyl Turbo 7A)
I meandered into the purchsae of the Mercedes Metris when I needed to shed my 2006 Meredes R500--Mercedes' since discontinued not-a-minivan, three-row family hauler, which was the closest thing to a minivan in the M-B lineup until now. For most, the Metris would not be a suitable replacement for the luxuriously appointed R-Class with two to four more cylinders than the Metris. However, … in recent years, my needs were for a more utilitarian, practical hauler for people and things (including large things), and I was tired of frequent four-figure repair bills on something as complex as the R-Class. While relatively spartan inside, the vehicle is attractive and functional, with well thought out removable cup holders, lights, power ports, and heating and a/c vents. What you won't get are entertainment screens, premium audio, adjustable rear seats, or even folding rear seats. But all rows hold actual adults with easy ingress and egress (including with the optional 8th seat, which mine has). While the seats don't do tricks, they do come out (but you may find your will to live waning in the process due to their heft), which makes for a cavernous volume when needed--much more so than with minivan fold-flat seats, which still consume space in the vehicle. Acceleration isn't breathtaking, of course, but it is truly excellent in the context of a 2.0L four-banger pulling such a large and capable vehicle. Much like a diesel, it is extremely responsive under light throttle, but flooring the accelerator doesn't produce THAT much more oomph. I towed a 1,500 pound trailer last week, and I was shocked how little I noticed it. Steering is spectacular, likely owing to the rear drive architecture. Its on-centeredness is better than that of my Audi A6. And the overall handling feel is remarkably planted and free of leaning for a vehicle that is so tall and boxy. Mine has the optional additional battery and high output alternator. I have a 3,000 watt power inverter professionally installed and connected to that auxiliary battery, so I can power PA audio gear or other items from the vehicle in locations where power is not available. Besides the clumsiness of removing the seats, my only other gripe is with the infotainment system. I wish M-B offered an upgrade option. The combination of screen size and interface are pretty terrible, and it is such a good looking vehicle that I think M-B could snag more families with a better offering here. Audio system is fine by utility vehicle standards, but certainly lacks the low end of any German carmakers' premium audio system offerings in luxury vehicles. For me, though, it will be used occasionally for family hauling and will mostly be deployed for my small business.
Nice little Benz two seater
4 out of 5 starsRon S, 01/27/2017
2016 Mercedes-Benz Metris Cargo 3dr Minivan (2.0L 4cyl Turbo 7A)
Perfect size, good quality and a nice ride make this van a good purchase. With Mfg incentive a good price made this worth the extra money. Needed a 8 ft bed so this beat the competition hands down. I would like a few more of the options, but the dealers did not stock vans with the extra safety options. The van really needs to have larger mirrors to view the blind spots, adding a … stick-on is not a good option for an already small mirror. Ride is nice, handling is great and noise is minimal, just wish it was fwd or awd for northern climates.
We have a limited number of reviews for the 2017 Mercedes-Benz Metris, so we've included reviews for other years of the Metris since its last redesign.
2017 Metris Highlights
Worker Cargo
Base MSRP Excludes Destination Fee | $25,995 |
---|---|
Engine Type | Gas |
Combined MPG | 22 MPG |
Cost to Drive | $219/month |
Seating | 2 seats |
Cargo Capacity All Seats In Place | 186.0 cu.ft. |
Drivetrain | rear wheel drive |
Warranty | 4 years / 50,000 miles |
Safety
Our experts like the Metris models:
- Hill Start Assist
- Prevents the Metris from rolling backward on a hill from a stop when the driver releases the brake and presses the accelerator.
- Blind-Spot Assist
- Displays a visual warning if a vehicle is in your blind spot. Sounds an alert if you move into a space occupied by another vehicle.
- Collision Prevention Assist
- Sounds an alert if the Metris is approaching the vehicle in front too quickly.
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