2020 Mercedes-Benz Metris Review

Name: 2020 Mercedes-Benz Metris Review
Brand: Mercedes-Benz
Price: 17144 USD

Price Estimate: $17,144 - $19,753

Mercedes-Benz Metris 135 WB Cargo Minivan Exterior Shown

Mercedes-Benz Metris Worker Cargo Cargo Minivan Exterior

+157

The 2020 Mercedes-Benz Metris is a sort of "cheat code" among small cargo vans. Its larger dimensions and Mercedes build quality help it easily lead the class where it counts: maximum payload and towing capacity. Buyers will pay significantly more up front and sacrifice fuel economy, but the Metris is in a class above when it comes to work capability.

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Price & Payment

37 cars

$30,918 avg. price

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Mercedes-Benz Metris model years

2016

Mercedes-Benz Metris for Sale

2020 Mercedes-Benz Metris Review

by the Edmunds Experts

What's new

New Weekender camper package for Metris Passenger Van
Mercedes Pro Connect fleet management technology debuts
Minor package and equipment changes
Part of the first Metris generation introduced for 2016

Cost to Drive^{Cost to drive estimates for the 2020 Mercedes-Benz Metris Worker Cargo 3dr Minivan (2.0L 4cyl Turbo 7A) and comparison vehicles are based on 15,000 miles per year (with a mix of 55% city and 45% highway driving) and energy estimates of $4.15 per gallon for premium unleaded in Pennsylvania.}

Monthly estimates based on costs in Pennsylvania

$232/mo

$218/mo

Avg. Large Minivan

Calculate my fuel costs

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Reliability Ratings by RepairPal

3/5Average

#1 out of 3 among Luxury Minivans

RepairPal Reliability Ratings are based on the actual cost, frequency, and severity of unscheduled repairs and maintenance on make/model data for select 2008-2022 vehicles. The reliability of a specific vehicle may vary depending on its maintenance and driving history, model year, trim, and features.

Cost

^{The average total annual cost for unscheduled repairs and maintenance across all model years of the Mercedes-Benz Metris from 2008-2022.}

$977/yr

vs. $1,114/yr
for Average Luxury Minivan

Frequency

^{The average number of times this model is brought into the shop for unscheduled repairs and maintenance in a single year. RepairPal calculates this metric by tracking millions of unique vehicles over multiple years to determine an average number of visits per year (omitting small routine visits, e.g., oil changes).}

1.81x/yr

vs. 3.01x/yr
for Average Luxury Minivan

Severity

^{The probability that a repair will be a major issue, meaning the repair costs 3x the average annual repair cost for all models. This threshold will be higher for vehicles that have higher labor rates and parts costs (such as a premium brand).}

8.9%

vs. 14.4%
for Average Luxury Minivan

powered by RepairPal ^{Based on RepairPal reliability data as of 8/23/2023. Ratings are provided by RepairPal and Edmunds is not responsible for their accuracy.}

Mercedes-Benz Metris Reviews

Owner Reviews

3.6

35 reviews

5(34%)

4(29%)

3(9%)

2(17%)

1(11%)

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Most Helpful Owner Reviews

Road trip review

Norfla71, 07/29/2017

2017 Mercedes-Benz Metris Passenger 4dr Minivan (2.0L 4cyl Turbo 7A)

Van is borrowed from my mother, who put just under 3,000 miles on it in about 6 months. Taking a trip with the family for 3 weeks, starting in Jacksonville, FL, going through DC, Hershey, Columbus and Dayton, Ohio, Dearborn, Michigan and back through NC before returning home; about , 2,000 miles roundtrip. First leg from Jax to DC, about 750 miles non-stop. After 4 hours needed to get a …

Functional not plush

PWRving2013, 05/01/2016

2016 Mercedes-Benz Metris Passenger 4dr Minivan (2.0L 4cyl Turbo 7A)

This is a functional, versatile van. We love the clean, minimalistic styling inside and outside. Rear wheel drive makes for lighter steering feel. Great towing and load capacity. Very peppy and fuel efficient powertrain. Non-fatigueing, comfortable to drive, seating sits up higher. I have had large vans, and minivans. This a good size. Overall, not a family hauler. A great multi-use …

Sincere Regret

David Brecount, 03/28/2019

2018 Mercedes-Benz Metris Passenger 4dr Minivan (2.0L 4cyl Turbo 7A)

No family could have been more excited the day we bought our Metris from Mercedes-Benz of Fort Mitchell. We have five children who are growing up fast and have dreams of having a European style van that’s more efficiently engineered (narrower, bench seating, rubber floor, less bulky than other vans). It fit perfectly into our narrow garage. We certainly didn’t expect a fancy Mercedes …

A spectacular example of function over form

Matt Difanis, 09/19/2016

2016 Mercedes-Benz Metris Passenger 4dr Minivan (2.0L 4cyl Turbo 7A)

I meandered into the purchsae of the Mercedes Metris when I needed to shed my 2006 Meredes R500--Mercedes' since discontinued not-a-minivan, three-row family hauler, which was the closest thing to a minivan in the M-B lineup until now. For most, the Metris would not be a suitable replacement for the luxuriously appointed R-Class with two to four more cylinders than the Metris. However, … in recent years, my needs were for a more utilitarian, practical hauler for people and things (including large things), and I was tired of frequent four-figure repair bills on something as complex as the R-Class. While relatively spartan inside, the vehicle is attractive and functional, with well thought out removable cup holders, lights, power ports, and heating and a/c vents. What you won't get are entertainment screens, premium audio, adjustable rear seats, or even folding rear seats. But all rows hold actual adults with easy ingress and egress (including with the optional 8th seat, which mine has). While the seats don't do tricks, they do come out (but you may find your will to live waning in the process due to their heft), which makes for a cavernous volume when needed--much more so than with minivan fold-flat seats, which still consume space in the vehicle. Acceleration isn't breathtaking, of course, but it is truly excellent in the context of a 2.0L four-banger pulling such a large and capable vehicle. Much like a diesel, it is extremely responsive under light throttle, but flooring the accelerator doesn't produce THAT much more oomph. I towed a 1,500 pound trailer last week, and I was shocked how little I noticed it. Steering is spectacular, likely owing to the rear drive architecture. Its on-centeredness is better than that of my Audi A6. And the overall handling feel is remarkably planted and free of leaning for a vehicle that is so tall and boxy. Mine has the optional additional battery and high output alternator. I have a 3,000 watt power inverter professionally installed and connected to that auxiliary battery, so I can power PA audio gear or other items from the vehicle in locations where power is not available. Besides the clumsiness of removing the seats, my only other gripe is with the infotainment system. I wish M-B offered an upgrade option. The combination of screen size and interface are pretty terrible, and it is such a good looking vehicle that I think M-B could snag more families with a better offering here. Audio system is fine by utility vehicle standards, but certainly lacks the low end of any German carmakers' premium audio system offerings in luxury vehicles. For me, though, it will be used occasionally for family hauling and will mostly be deployed for my small business.

We have a limited number of reviews for the 2020 Mercedes-Benz Metris, so we've included reviews for other years of the Metris since its last redesign.

See all 35 reviews of the Mercedes-Benz Metris

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2020 Metris Highlights

Trim:

Worker Cargo

Base MSRP Excludes Destination Fee	$27,180
Engine Type	Gas
Combined MPG	22 MPG
Cost to Drive	$232/month
Seating	2 seats
Cargo Capacity All Seats In Place	183.0 cu.ft.
Drivetrain	rear wheel drive
Warranty	3 years / 36,000 miles

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Safety

Our experts like the Metris models:

Hill Start Assist: Prevents the Metris from rolling backward on a hill from a stop when the driver releases the brake and presses the accelerator.
Blind Spot Assist: Displays a visual warning if a vehicle is in your blind spot. Sounds an alert if you move into a space occupied by another vehicle.
Collision Prevention Assist: Sounds an alert if the Metris is approaching the vehicle in front too quickly.

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2020 Mercedes-Benz Metris Review

Price & Payment

2020 Mercedes-Benz Metris Review

What's new

Reliability Ratings by RepairPal

Cost

Frequency

Severity

Mercedes-Benz Metris Reviews

Owner Reviews

Most Helpful Owner Reviews

Trending topics

Road trip review

Functional not plush

Sincere Regret

A spectacular example of function over form

2020 Metris Highlights

Safety

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