2011 Mercedes-Benz Sprinter Review
Price Estimate:Â $4,732 - $6,486





+44
Edmunds' Expert Review
by the Edmunds Experts
Pros
- Unmatched interior size with walk-through cabin
- wide variety of body styles
- superior fuel economy
- relatively maneuverable
- huge number of features
- Mercedes-Benz craftsmanship.
Cons
- Mercedes-Benz price
- engine lacks power and towing capacity.
What’s new
For 2011, the Cargo Van variant of the Mercedes-Benz Sprinter can be had with a rear bench seat, thus becoming the Crew Van. The new Minibus version is slightly longer than the Passenger Van and has more seats.
Edmunds says
Yes, it is pricey, but the 2011 Mercedes-Benz Sprinter is without question the best full-size van for cargo and passenger purposes.
For sale near Topeka, KS
33 listings
- 142,503 miles
- 1 accident, 5 owners, personal use
- 6cyl automatic
- Mercedes-Benz of Columbia (178 mi away)
- Third-row seating
- Tire Pressure Warnin...
- Auto Climate Control
- Rear Bench Seats
- Stability Control
Close
Located in Columbia, MO
Jet Black 2011 Mercedes-Benz Sprinter 2500 Passenger 144 WB BlueTEC RWD 5-Speed Automatic BlueTEC 3.0L V6 DOHC Turbodiesel Sprinter 2500 Passenger 144...
AutoCheck Vehicle History Summary
Accident Free Vehicle: No
Personal Use Only: Yes
History Provider: AutoCheck
Title Details: Clean Title
Salvage Vehicle: No
Frame Damage: No
Theft History: No
Lemon Status: No
Free History Report: No
Features and Specs:
Listing Information:
VIN: WDZPE7CC1B5552014
Stock: SU1078
Certified Pre-Owned: No
Listed since: 09-13-2024- 443,204 miles
- No accidents, 1 owner, corporate fleet vehicle
- 6cyl automatic
- Green Country Auto Sales (186 mi away)
- Tire Pressure Warnin...
- Auto Climate Control
- Stability Control
- 5000lb Towing Capaci...
Close
Located in Collinsville, OK
AutoCheck Vehicle History Summary
Accident Free Vehicle: Yes
Personal Use Only: No
History Provider: AutoCheck
Title Details: Clean Title
Salvage Vehicle: No
Frame Damage: No
Theft History: No
Lemon Status: No
Free History Report: No
Features and Specs:
Listing Information:
VIN: WD3PE8CB5B5599165
Stock: 599165
Certified Pre-Owned: No
Listed since: 07-08-2023
Vehicle overview
"A Mercedes-Benz full-size van? What, are we made of money? Are you going to suggest a Louis Vuitton work belt next? How about a Gucci hard hat?"
Yes, the idea of buying a 2011 Mercedes-Benz Sprinter might seem a little nutty for your cargo-hauling or people-moving needs, and, yes, it is more expensive than full-size vans from Ford and GM. However, only two years ago, this van was known as the Dodge Sprinter -- the last vestige of the ill-fated DaimlerChrysler -- and for the most part, it's the same excellent vehicle. At the time, the Dodge Sprinter was well worth its price premium, but now the Mercedes-Benz Sprinter carries a price premium that's $4,000 more than before, so apparently a big three-pointed star is worth more than a chrome Ram's head.
Despite being constructed of better materials and to a higher standard than its American competition (though nowhere close to its fellow Benzes), the Sprinter has a number of other notable advantages. For one, it's absolutely cavernous thanks to its minibus dimensions and space-efficient design. The load floor is the lowest among full-size vans and yet someone 6-foot-3 can walk around upright within its rear compartment (the max height in a 2011 Ford E-Series is 4-foot-3). In its largest configuration, the Sprinter cargo van has a maximum storage capacity of 547 cubic feet; the most a 2011 Chevrolet Express can muster is 237.3.
Since the Sprinter is bigger and taller than everything else, driving it around must be only slightly less cumbersome than an 18-wheeler, right? Actually, the Sprinter's modern chassis design makes it far more maneuverable around town than the full-size Detroit-branded vans. In fact, driving the Sprinter feels pretty normal except for its colossal windshield and short front end.
Thanks to its turbocharged diesel engine, the Sprinter also has a fuel economy advantage over its competition. This engine now makes more power as a Mercedes than it did as a Dodge, and it also features Mercedes Bluetec technology, meaning it burns just as clean as a gasoline engine. While the Sprinter's diesel V6 offers torque output that's similar to smaller V8s from rivals, horsepower is way down. Certainly no one would ever describe the Sprinter as anything other than slow (surely the Sprinter name is meant to be ironic). As such, the Sprinter is best-suited for an urban or suburban environment rather than the highway.
Should you find the Mercedes-Benz badge too pretentious, the Sprinter is also sold as a Freightliner with almost identical specifications. Unfortunately, it also comes with an almost identical price tag, which is certainly its biggest drawback. Though superior in most ways to its ancient competitors from Ford and GM, the 2011 Mercedes-Benz Sprinter's added cost might be hard to justify. That's a shame, though you could always try to find a used Dodge version instead.
Performance & mpg
Every 2011 Mercedes-Benz Sprinter is rear-wheel drive. The turbocharged 3.0-liter diesel V6 features Bluetec exhaust-scrubbing technology and produces 188 horsepower and a robust 325 pound-feet of torque. A five-speed automatic transmission is standard. There are no EPA fuel economy estimates available, but given its engine, expect significantly better gas mileage than that of the Sprinter's Ford and GM competitors.
Safety
Every 2011 Mercedes-Benz Sprinter comes standard with stability and traction control, and front airbags. Optional are a driver side airbag, driver and front passenger side airbags packaged together, front side curtain airbags, parking sensors, a back-up alarm and a rearview camera.
Driving
With its huge windshield and truncated front end, the 2011 Mercedes-Benz Sprinter does a pretty fair impression of a tour bus from behind the wheel. And at up to 24 feet long and 9 feet high, it could be one, too. But a reasonably carlike driving position and respectable handling help make the Sprinter feel manageable around town.
Quite simply, this is the easiest and least cumbersome full-size van to drive. Around town, the turbodiesel engine offers satisfactory thrust. It's only on the highway that the Sprinter's power deficit becomes glaringly apparent.
Interior
Despite its Mercedes-Benz badge, don't expect wood trim, leather upholstery or the latest high-tech gizmos inside the Sprinter. At the same time, build quality is notably better than in other full-size vans, and the Sprinter generally also has a more modern feel. A tilt-and-telescoping steering column and four different front seat styles with multiple adjustments ensure ample comfort, while the Sprinter's modern control layout makes it feel more like a midsize SUV than a utilitarian van.
Thanks to its 51-inch sliding door and class-leading 20-inch step-in height, the Sprinter makes entering and exiting the passenger area a cinch. Inside, the high-roof option and its 6-foot-4-inch cabin height allow for even tall folks to walk upright; the Ford and Chevy at best can only accommodate the Lollipop Guild. The Sprinter's payload is similarly superior, and the rating of the 2500 Cargo Van ranges from 2,872 pounds to 3,469 pounds depending on body configuration, while the rating of the 3500 ranges from 4,845 pounds to 5,375.
2011 Mercedes-Benz Sprinter models
The 2011 Mercedes-Benz Sprinter is a full-size van available in multiple configurations, each available with two wheelbases and two roof heights. The Cargo Van has only two front seats matched with an empty cargo bay, while the Crew Van is essentially a Cargo Van with a three-place rear bench seat. The Passenger Van features four rows of seats good for 12 people, while the larger MiniBus adds an additional seating row for a grand total of 15 people. The Cargo Van is also available in a 3500 configuration (versus the standard 2500), which ups its payload capacity.
Standard equipment on the Cargo Van includes 16-inch steel wheels, right-side sliding door, wood cargo floor, 270-degree-opening rear doors, air-conditioning, a tilt-and-telescoping steering wheel and a two-speaker radio. The Crew Van is identically equipped save for its second-row bench seat and added adjacent side windows. The Passenger Van is equipped similarly, but features three rear seat rows, rear interior trim, tinted rear windows and rear speakers. The new, stretched-wheelbase MiniBus version has additional seats available in a number of different configurations, plus an electric dual-panel passenger side door.
The options list for each is lengthy, but highlights include 16-inch alloy wheels, a driver-side sliding rear door, parking sensors, a rearview camera, bi-xenon headlights, headlight washers, automatic headlights and wipers, a heated windshield, heated power mirrors, foglamps, cruise control, upgraded front seats and an upgraded stereo. The Cargo and Crew Vans can be equipped with driver-compartment bulkheads, a roof fan, a fixed rear sunroof and roof rack mounting rails. The Passenger Van and MiniBus can be equipped with a rear heater, rear air-conditioning and rear windshield wipers. Many of these optional items are available within packages as well.

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Compare 2011 Mercedes-Benz Sprinter trim levels
Helpful trims summary and side-by-side comparison chart
Cost to DriveCost to drive estimates for the 2011 Mercedes-Benz Sprinter 2500 144 WB Cargo 3dr Van (3.0L 6cyl Turbodiesel 5A) and comparison vehicles are based on 15,000 miles per year (with a mix of 55% city and 45% highway driving) and energy estimates of N/A undefined in Kansas.
Monthly estimates based on costs in Kansas
Not EPA tested  for Sprinter 2500 144 WB Cargo
Sprinter 2500 144 WB Cargo
vs
$253/mo
Avg. Large Van
See Edmunds pricing data
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Reliability Ratings by RepairPal
2 out of 5 stars2/5Average
#2 out of 3 among Luxury Minivans
RepairPal Reliability Ratings are based on the actual cost, frequency, and severity of unscheduled repairs and maintenance on make/model data for select 2008-2022 vehicles. The reliability of a specific vehicle may vary depending on its maintenance and driving history, model year, trim, and features.
Cost
The average total annual cost for unscheduled repairs and maintenance across all model years of the Mercedes-Benz Sprinter from 2008-2022.$1,297/yr
vs. $1,114/yr
for Average Luxury Minivan
for Average Luxury Minivan
Frequency
The average number of times this model is brought into the shop for unscheduled repairs and maintenance in a single year. RepairPal calculates this metric by tracking millions of unique vehicles over multiple years to determine an average number of visits per year (omitting small routine visits, e.g., oil changes).2.64x/yr
vs. 3.01x/yr
for Average Luxury Minivan
for Average Luxury Minivan
Severity
The probability that a repair will be a major issue, meaning the repair costs 3x the average annual repair cost for all models. This threshold will be higher for vehicles that have higher labor rates and parts costs (such as a premium brand).17%
vs. 14.4%
for Average Luxury Minivan
for Average Luxury Minivan
powered by RepairPal Based on RepairPal reliability data as of 8/23/2023. Ratings are provided by RepairPal and Edmunds is not responsible for their accuracy.
Mercedes-Benz Sprinter Reviews
Owner Reviews
5(33%)
4(0%)
3(11%)
2(11%)
1(45%)
Most Helpful Owner Reviews
Trending topics
Another $6000.00 in repairs!
2 out of 5 starsMike, 01/03/2017
2010 Mercedes-Benz Sprinter 2500 144 WB Cargo 3dr Van (3.0L 6cyl Turbodiesel 5A)
I'm a courier. I drive about 30-40,000 miles per year. This is my second Sprinter( a 2005 & a 2010). The reason I bought 2 was the cargo capacity and interior height. At the time of purchases there was no comparable vans. Now there are! Service is VERY expensive, as you are buying Mercedes parts. Dealership service locations are few and far between. Both vans had deep surface … rust before 3 years (I didn't even know vehicles could rust anymore). This is the most unstable The (traction-wise) vehicle I have ever owned - I use snow tires year round. Never again for me!
Updated review. In the last 16,000 miles I have spent more than $3000.00 in a FAILED attempt to consistently get fuel from the gas tank to the engine!!! The "service" techs are still trying to figure out the problem.
Updated review. Sold it to someone who has to now put $2700.00 into a wiring harness because some sensor/tank "exploded" under the van. It just keeps on getting better, doesn't it?
Once again, the fuel delivery system. Add to this bill, the DEF system (ever wonder why this "idea" never caught on ).
ENGINE LIGHT PROBLEMS
1 out of 5 starsJames, 10/05/2017
2011 Mercedes-Benz Sprinter 3500 170 WB Cargo 3dr Ext Van w/HR (3.0L 6cyl Turbodiesel 5A)
I bought a sprinter RV 2011 MB chassis with 14500 miles on it . And on the drive away from buying it the engine light came on got towed and MB replaced EGR valve out of dealer @14608 miles drove 823 miles to next dealer they replaced nox out @15345 miles drove 3454 miles to next dealer they did IQT out @ 18799 miles,..Now I sit at another dealer with about 20689 miles waiting for a … engine light problem to be fixed so I got 1890 miles on the last fix ..This is from March 17th 2017 to Oct 5th 2017 I am at my 4th Dealer visit in 6 months and drove only 6189 miles
Totally MB needs to fix this issue
Sprinter's are nice to look at but.....
1 out of 5 starsMartyK, 07/18/2016
2011 Mercedes-Benz Sprinter 2500 144 WB Cargo 3dr Van (3.0L 6cyl Turbodiesel 5A)
I purchased a new 2011 sprinter 2500 cargo in March of 2012 as a leftover. It started out with poor shifting from the auto trans, soft mushy breaks, serious hesitation when trying to accelerate, especially at low speeds. That was just at the beginning. Right off the lot there wasn't even a working horn. In the first year the radio went out and the dealer wouldn't let me upgrade the radio … to the better factory one. They told me I had to replace it with the one I had or just keep the non-working one and live without a radio. At first I got great fuel mileage, I started out for the first 38,000 miles getting an average of 23+ mpg that has now at 50,400 miles dropped to 16-17, even though I was told that it would get better around 35,000 miles when the engine was broken in. Well at 38,000 I lost 2 mpg. Then by 41,000 I had lost an additional 2 mpg. Currently it's down another 3 mpg. The stock answer I've received from Sprinter dealer techs in 3 states, CA, PA, AZ, is that I was getting better mileage than anyone else and now it's just down to what everyone else is getting and that I should be happy I did so well for the time I did. I've driven my sprinter back and forth from southern CA to southeast PA 5 times so as you can surmise most of my 50,400 miles had been cross country driving. In just this past year, since being stranded for 3 days in AZ in June 2015 for a transmission problem, my truck has been in the shop in 3 different states, been looked at by 5 different dealerships in those 3 states and it's been in 2 private shops in 2 different states. Mostly for engine light issues as well as all of the originally stated problems along with the loss of mpg. I was assigned a factory Case Rep from the Mercedes headquarters in NJ but that hasn't helped in the least. On my most recent drive from PA to CA, just a couple of weeks ago, July 2016, my newest issue came up. I now have added Cruise control issues to the list of problems. Intermittently not holding speed, shutting off for no reason while cruising, and not shutting off several times after applying the breaks. In this past year it's been in one shop or another 8 times for the engine light coming on, several times for the ABS light, once for the Traction light (whatever that is). It's currently at the local dealer's shop, and has been for 7 days as of today, for ABS light, engine light, cruise control issues, mpg issues, and breaking issues. SO... they're nice to look at but PLEASE take my advice and don't buy one!!!
Well since writing the above review my van was in the shop several more times for the engine light coming on and for 2 dash warnings: Seatbelt sys. Visit Workshop, and SRS Restraint System Visit Workshop. The dealer agreed with me that both warnings are a safety issue but that they're not covered by the warranty. I also got a recall notice about the airbags but the dealer said until they figure out what to do just hope I don't have an accident. Aren't they nice.
All I can say is, and I'll be as kind as I can be in saying that if you buy a sprinter you're an idiot. I'm just trying to get through the warranty and then I'm trading it in on a new Ford or Ram with the same body style.
Jan 2018 update:
On my yearly cross country drive in 2017 I was stranded in NM in June 2017 for a couple of days. The dealer discovered that my problem was with the DEF system, which by the way had been completely replaced one year earlier in 2016, so they replaced the whole system again. Anyway, it's now Jan 2018 and now I have need for a glow-plug and the dealer tells me to replace all 6 would cost just under $1,000.00 as long as they don't run into a problem. If even one doesn't come out easily it could end up costing an additional $3,000.00 just to replace the plugs because they would have to take the engine head off.
I just need to get this piece of junk back to PA in the spring so I can trade it off for a real vehicle. I already have a deal worked out with a Ford dealership in PA to take this rolling piece of xxxx off my hands.
Fuel mileage is still bad compared to what I was getting for the first 38,000 miles. It's still down from (23.5 mpg) to (16-17).
PLEASE DON'T BUY ONE OF THESE HUNKS OF JUNK !!!!!!
Update as of Jan 26, 2019
Still drives like crap. Needed a glow plug and was told by the dealer that it would cost anywhere from $350 on the low side to $3500-$4000 on the high side. WTF! I found an aftermarket garage who changed it for $230. $230 to change a damn spark plug (ONE PLUG $230).
I can't wait to get back to the east coast where I have a Ford dealer prepared to take this garbage pile off my hands and is giving me a new Transit for a fleet price for dumping my Sprinter.
Please, Please, Please, don't buy one of these junk heaps!
I'm now back on the east coast. The engine light is still on, 10 years now, but the brakes finally work because the front shocks are shot after only 83,000 miles. I'm working with Enterprise Car Sales to get a Transit.
Excellent Family Van
4.88 out of 5 starshappycamper17, 04/29/2011
2010 Mercedes-Benz Sprinter 2500 144 WB Passenger 3dr Van w/HR (3.0L 6cyl Turbodiesel 5A)
Bought this van to tote around our large family (9 kids). We have owned (and worn out) a Chevy Express 3500 and a Ford F-350, both 15 passengers and are very pleased with the Sprinter. More room than any of the competitors and much much better gas milage. Drives like a much smaller vehicle and not at all intimidating, even my wife loves to drive it. Parking is always an issue with large … vans, but the visibility in the sprinter is excellent. Heartily recommend.
We have a limited number of reviews for the 2011 Mercedes-Benz Sprinter, so we've included reviews for other years of the Sprinter since its last redesign.
2011 Sprinter Highlights
2500 144 WB Cargo
Base MSRP Excludes Destination Fee | $35,995 |
---|---|
Engine Type | Diesel |
Seating | 2 seats |
Cargo Capacity All Seats In Place | 318.0 cu.ft. |
Drivetrain | rear wheel drive |
Warranty | 3 years / 36,000 miles |
Safety
Key safety features on the Sprinter include:
- Tire Pressure Warning
- Stability Control
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