2019 Mercedes-Benz Sprinter Review
Price Range: $20,988 - $107,988





+778
Edmunds' Expert Review

by Travis Langness
Reviews Editor
Travis Langness has worked in the automotive industry since 2011. He has written thousands of car-related articles and tested and reviewed hundreds of vehicles over the course of his career.
Pros
- Excellent interior space with a true walk-through cabin
- Offers hundreds of passenger and cargo configurations and features
- Pretty maneuverable for its size
- High-class and high-tech interior is uncommon among vans
Cons
- Typically costs more than rival full-size vans
What's new
- The Mercedes-Benz Sprinter is new for 2019
- Updated engines, new interior tech and fresh styling
- Part of the third Sprinter generation introduced for 2019
New for 2019, the Mercedes-Benz Sprinter is a cargo/passenger van with some of the most modern tech available today and all of the utility that you could ask for in a big, boxy rig.
For sale near Salt Lake City, UT
6 listings
- 331 miles
- No accidents, 1 owner, personal use only
- 4cyl automatic
- Driveway (581 mi away)
- Home delivery*
- Back-up camera
- Bluetooth
- Tire Pressure Warnin...
- USB Inputs
- Rear Bench Seats
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Located in Los Angeles, CA
CarFax No Accidents Reported,Low Mileage,Back-Up Camera,Bluetooth,Brake Assist,Turbo/Supercharged,Steel Wheels,Power Door Locks,Brake Assist,Gasoline ...
AutoCheck Vehicle History Summary
Accident Free Vehicle: Yes
Personal Use Only: Yes
History Provider: AutoCheck
Title Details: Clean Title
Salvage Vehicle: No
Frame Damage: No
Theft History: No
Lemon Status: No
Free History Report: No
Features and Specs:
Listing Information:
VIN: WD4PF1ED6KT005578
Stock: 20488P
Certified Pre-Owned: No- $104,995
- 6,312 miles
- No accidents, 2 owners, personal use only
- Wolf Auto Sales (196 mi away)
- Trailer Wiring Harne...
- Steering Wheel Contr...
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Located in Jackson, WY
Visit Wolf Jackson Hole online at www.wolfautogroup.com to see more pictures of this vehicle or call us at 3**-2**-5*** today to schedule your test dr...
AutoCheck Vehicle History Summary
Accident Free Vehicle: Yes
Personal Use Only: Yes
History Provider: AutoCheck
Title Details: Clean Title
Salvage Vehicle: No
Frame Damage: No
Theft History: No
Lemon Status: No
Free History Report: No
Features and Specs:
Listing Information:
VIN: WD4PF4CD3KP120202
Stock: C322
Certified Pre-Owned: No
Listed since: 06-18-2024
While Mercedes says the Sprinter is redesigned, it's been changed a bit in appearance, but it's mostly the same underneath. And that's a good thing. Sure, it gets new headlights and taillights, but the optional turbodiesel engine is still available and still provides enough power for respectable towing and hauling capability. Inside, the all-new Sprinter gets Mercedes' newest infotainment system, Mercedes-Benz User Experience (MBUX), which has easy voice prompt controls and stunningly crisp graphics rendered on either a 7-inch or a 10.25-inch display.
As you'd expect from a top-notch van, there is a multitude of sizes and configurations to choose from. The Sprinter comes in four sizes, with three roof heights, two engines (including a fuel-efficient four-cylinder and a diesel-powered version) and three configurations available. You can have it with maximum cargo capacity or maximum passenger seating — whatever you need for your chauffeur business, your plumbing business, your adventure van, or your shuttle to and from the airport. This refined and classy vehicle offers all sorts of utility, and it truly outshines most other vans.
Everything else in its class is mostly utilitarian but not as nice on the inside. The Ford Transit is top-notch in most categories, but it doesn't reach the upscale levels that the Mercedes does. More robust vans such as the Chevrolet Express beat the Sprinter for towing capability but not for styles and variants. If you want the best van the market has to offer, go for the 2019 Mercedes-Benz Sprinter.
Edmunds' Expert Rating
Driving
The Sprinter comes in a wide variety of shapes and sizes, and it's available with two engines. On the small end of the spectrum, the Sprinter moves around quite well, with enough power to get things going. The larger Sprinters, however, can feel a bit heavy — an occupational hazard that most vans in this class suffer from. Getting around town will be relatively easy, though, and off-road capability is above average.
Comfort
Passenger comfort is a priority for the Sprinter. Occupants will find ample space to spread out. The seats are reasonably comfortable over long distances. The ride quality improves as the passenger head count or payload (i.e., weight) increases.
Interior
Proper build quality is one of the main reasons you'd want to consider the Mercedes in this segment. The materials are top-notch for the class, and this van feels very well put-together with no significant panel gaps or rattles. It also gets high marks for an abundance of front passenger space, an easy-to-use control layout and better-than-expected visibility.
Utility
Especially in cargo or crew configuration, this Benz is one of the most utilitarian vans available. Whether running a contracting business or a professional mountain biking team, the Sprinter will carry all your stuff. There's an overwhelmingly large number of tie-downs in the cargo area. Towing capacity is average with the optional turbodiesel engine.
Technology
The new third-generation Sprinter now gets one of our favorite infotainment systems on the market today: Mercedes-Benz User Experience, or MBUX for short. The system is optional, but it's worth the cost of the upgrade because it has excellent voice controls, easy-to-use steering-wheel and center-console buttons, and a choice of two crisp-and-clear displays.
Which Sprinter does Edmunds recommend?
Since there are so many different needs for van buyers, ranging from maximum passenger capacity to penultimate cargo space, we won't recommend a specific layout or configuration. What we do recommend, however, is the optional turbodiesel engine to increase the Sprinter's capability, as well as the optional 10.25-inch MBUX touchscreen. It's head and shoulders above any infotainment system in competitor vans and worth the added cost.
Compare 2019 Mercedes-Benz Sprinter trim levels
Helpful trims summary and side-by-side comparison chart
2019 Mercedes-Benz Sprinter models
The 2019 Mercedes-Benz Sprinter is a full-size van available in cargo, passenger and crew configurations. The cargo van features two seats and a large cargo bay, while the crew van adds a three-place bench for five-passenger seating. The passenger van can carry up to 15 passengers. All vans come in 144-inch and 170-inch wheelbase lengths, and the longer-wheelbase versions are also available in extra-long cargo and crew configurations. A high roof is standard on passenger and crew configurations, while the cargo can be had with either a standard roof or a high roof. Sprinters are divided into regular 1500 and 2500 models and heavy-duty 3500 and 4500 models.
The standard engine on 1500 and 2500 models is a turbocharged 2.0-liter four-cylinder (188 horsepower, 258 lb-ft of torque) paired with a nine-speed automatic transmission. Optional on 2500 models and standard on 3500 and 4500 models is a 3.0-liter turbodiesel V6 (188 horsepower, 325 lb-ft of torque) paired with a seven-speed automatic transmission.
Standard equipment on the cargo van includes 16-inch steel wheels, a passenger-side sliding rear door, a metal cargo floor, 270-degree-opening rear doors, air conditioning, a tilt-and-telescoping steering wheel, a rearview camera, and a sound system with two USB ports. Rear-wheel drive is standard, while four-wheel drive is optional.
The crew van (available 2500-and-up configurations) gets the same standard equipment but adds a second-row bench seat and adjacent side windows. The passenger van (available in 1500 and 2500 configurations) is similar, but it features three rows of rear seats, rear interior trim and tinted rear windows.
The options list is lengthy, but it includes items such as 16-inch alloy wheels, a driver-side sliding rear door, a heavy-duty suspension, front and rear parking sensors, adaptive cruise control, blind-spot monitoring with rear cross-traffic alert, lane keeping assist, forward collision warning with automatic braking, and a 360-degree parking camera.
Mercedes also offers LED headlights, a heated windshield, heated power mirrors, a rear cabin heater, upgraded front seats, heated front seats, a navigation system, and the Mercedes-Benz User Experience (MBUX) infotainment system with either a 7- or a 10.25-inch touchscreen.
Cargo and crew vans can be equipped with driver-compartment partitions, a roof fan, a fixed rear sunroof, roof rails, and various interior storage options. The passenger van can be equipped with rear air conditioning. Many of these optional items are available within packages as well.

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Jump to:Related 2019 Sprinter articles
Cost to DriveCost to drive estimates for the 2019 Mercedes-Benz Sprinter 1500 144" WB Cargo 3dr Van (2.0L 4cyl Turbo 9A) and comparison vehicles are based on 15,000 miles per year (with a mix of 55% city and 45% highway driving) and energy estimates of N/A undefined in Utah.
Monthly estimates based on costs in Utah
Not EPA tested for Sprinter 1500 144" WB Cargo
Sprinter 1500 144" WB Cargo
vs
$277/mo
Avg. Large Van
See Edmunds pricing data
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Reliability Ratings by RepairPal
2 out of 5 stars2/5Average
#2 out of 3 among Luxury Minivans
RepairPal Reliability Ratings are based on the actual cost, frequency, and severity of unscheduled repairs and maintenance on make/model data for select 2008-2022 vehicles. The reliability of a specific vehicle may vary depending on its maintenance and driving history, model year, trim, and features.
Cost
The average total annual cost for unscheduled repairs and maintenance across all model years of the Mercedes-Benz Sprinter from 2008-2022.$1,297/yr
vs. $1,114/yr
for Average Luxury Minivan
for Average Luxury Minivan
Frequency
The average number of times this model is brought into the shop for unscheduled repairs and maintenance in a single year. RepairPal calculates this metric by tracking millions of unique vehicles over multiple years to determine an average number of visits per year (omitting small routine visits, e.g., oil changes).2.64x/yr
vs. 3.01x/yr
for Average Luxury Minivan
for Average Luxury Minivan
Severity
The probability that a repair will be a major issue, meaning the repair costs 3x the average annual repair cost for all models. This threshold will be higher for vehicles that have higher labor rates and parts costs (such as a premium brand).17%
vs. 14.4%
for Average Luxury Minivan
for Average Luxury Minivan
powered by RepairPal Based on RepairPal reliability data as of 8/23/2023. Ratings are provided by RepairPal and Edmunds is not responsible for their accuracy.
Mercedes-Benz Sprinter Reviews
Owner Reviews
5(35%)
4(5%)
3(0%)
2(7%)
1(53%)
Most Helpful Owner Reviews
Trending topics
1st van, I'm really liking it! 18-26 mpg, business
5 out of 5 starsSatisfied, MB purest, 10/23/2019
2019 Mercedes-Benz Sprinter 2500 170" WB Cargo 3dr Van w/High Roof (3.0L 6cyl Turbodiesel 7A)
Waited for 2019, happy I did. A few warranty items taken care of by dealership. January got gelled up at -30. Lesson learned-only #1 diesel and additive to prevent. Dealership covered my $1500 bill!!
Seems reliable and safe for the miles I put on in 4 different states for my business.
Note: seems much different than all the Mercedes sedans that I have owned. I shouldn't compare. … Attention to details in chassis panel gaps, wavyness of panels, just doesn't seem "perfect".
Yes, plenty of power, but that decreases mpg. It's there when needed. 18-26 mph on v6 diesel.
High profile is challenging on windy days, but it has a safety slow down feature that prevents tipping.
Overall, 10 months in I'm satisfied. Would recommend.
Stay away from Mercedes!
1 out of 5 starsBad taste in my mouth., 11/30/2021
2019 Mercedes-Benz Sprinter 2500 170" WB Crew 3dr Van 4WD w/High Roof (3.0L 6cyl Turbodiesel 7A)
This poor excuse for a vehicle is, once again, in the Mercedes dealer shop for a bad EGR valve. It has been there for 2 months and I just heard it will be at least another 6 months before Mercedes can manufacture the part. They won't even allow us to take the van as it is an emmissions problem. This is the 3rd time for the same issue and each time it has taken at least 2 months to get … repaired because, apparently, they have so many issues with this problem they can't keep up. Even pre covid it was the same thing so that's not the issue. I've appled to have the van bought back under our state lemon law and been rejected each time with no explanation. There are no loaners, no compensation no nothing for having our $70,000 vehicle spend half it's life in 'Mercedes Jail". Avoid this piece-o like the plague and avoid Mercedes as well. if they won't take care of a repeat commercial customer who are they going to take care of? Bad vehicle, BAD COMPANY! Say away. If I could give it zero stars I would.
Watch Out!
1 out of 5 starsBad taste in my mouth., 11/30/2021
2019 Mercedes-Benz Sprinter 2500 170" WB Crew 3dr Van 4WD w/High Roof (3.0L 6cyl Turbodiesel 7A)
We have a 2019 Sprinter diesel in our small delivery fleet and it has been a real disappointment. It is sitting once again at the dealer where it has been for over 2 months and I just heard that it will likely be another 6 months before the EGR valves are back in stock and it can be fixed. This is the 3rd lengthy stay at the shop for the same issue and each time it has taken months to … get the part so it must be a very common issue. As it is an emissons control problem they won't let the van even be taken from their lot so our van is in Mercedes Jail once again! I have appled to Mercede to take the van back under our state lemon law twice and each time have been turned down without any reason being given. Now we will have to file for arbitration and then I guess we get to go to court!
Mercedes has offered NOTHING to help assuage the fact that we've had use of the vehile barely half the time we've owned it. No loaners, no compensation, no nothing! I would stay away from the diesels and even the company as if they won't help a commerical customer who buys a vehilce for 70K who are they going to help?
Bad vehicle, bad company. Stay away.
Miserable to drive
2 out of 5 starsGill, 06/03/2020
2019 Mercedes-Benz Sprinter 2500 170" WB Crew 3dr Van w/High Roof (3.0L 6cyl Turbodiesel 7A)
I work for FedEx Express and we have a 2019 version in our fleet, I hate taking the route it is on because I always get stuck with this stupid van, it is an utmost displeasure to drive. Every time you press down the pedal you can count on it sitting still for at least a second and a half to two seconds before it starts to accelerate, there's no consistency either, so it's a big gamble … pulling out into traffic when it's busy. There's no in-between on acceleration either, this thing either rolls along at 2mph or thinks you are giving it the beans, you try for an easy acceleration and it will just sit there while the person behind you is on their brakes thinking you're a giant a-hole for driving so slow. Once you get to speed this thing always hunts around for gears. I am trying to drive in bad traffic and I have to deal with this thing jerking and shaking me around to boot, you can imagine how happy this makes me.
Getting in and out of this thing sucks too. I am usually running in and out of this thing all day delivering and after I leave the vehicle it might lock the doors on me or it might not. If I come back and hit the unlock button once it usually won't unlock the doors so I have to lock it and then unlock it to get the locks to open. The buttons on the fob don't work consistently enough to make this an easy step so most of the time I am screwing with the locks for 10 or fifteen seconds every time I enter the vehicle. I enter this vehicle over 100 times a day, you can imagine how frustrating this gets.
Starting this thing can also be a huge pain. Most of the time it works, but every so often it will ask me to put the key in the designated spot shown in the manual. I usually hit the locks and it will do the trick, but I hate having to do this when I am trying to get somewhere fast. Sometimes everything will be fine and the ignition will not start after holding down the button but will turn on after I have turned the vehicle off momentarily.
After you get it the start and you put it into drive, you have to pull the ebrake button to get the parking brake to disengage. The older sprinters have a lever and it's great, it takes one second to disengage the parking brake. You have to wait like three seconds for this thing to disengage because there's a complex hydraulic brake that has to disengage. It's like catching your shirt on something as you are running.
Driving this thing on the highway can be scary sometimes because it tries to correct your steering while changing lanes. I've had it abruptly turn on me while I made a VERY gradual maneuver, the beginning of my merge was exactly the way I intended but halfway through it must have thought I was loosing control because it sharply completed the merge. I hate it when technology is engineered to take control of the vehicle, I NEED TO BE IN CONTROL.
The technology is over the top, I just want something I can get around in without having to hop, skip, do a little jig, and say the magic word to drive the vehicle a block down the road and repeat the process 100 times a day.
If I wasn't a delivery driver and I needed to purchase a vehicle like this for myself, I'd get an Ford Econoline or something similar. Something with a key. Something that wouldn't cost an arm and a leg to repair. I have no idea why Express is still buying these, they are losing so much money on time spent operating them.
Maybe the one we have is a lemon, go out and drive though, it might be right up your alley.
2019 Sprinter Highlights
Van
1500 144" WB Cargo
Base MSRP Excludes Destination Fee | $33,790 |
---|---|
Engine Type | Gas |
Seating | 2 seats |
Cargo Capacity All Seats In Place | 319.0 cu.ft. |
Drivetrain | rear wheel drive |
Warranty | 3 years / 36,000 miles |
Safety
Our experts like the Sprinter models:
- Adaptive Cruise Control
- Keeps a set distance behind the car in front of you and brakes automatically when it slows down, adapting to traffic conditions.
- Lane Keeping Assist
- Monitors lane markings and sends visual and audible warnings if the driver drifts from the lane.
- Load-Adaptive Stability Control
- Factors in vehicle load and center of gravity and can brake individual wheels and reduce engine power to stabilize the van if wheelspin is detected.
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