2020 Mercedes-Benz Sprinter Review

Name: 2020 Mercedes-Benz Sprinter Review
Brand: Mercedes-Benz

Price Range: $24,950 - $49,995

Mercedes-Benz Sprinter 3500 144" WB Cargo w/High Roof Cargo Van Exterior Shown

Mercedes-Benz Sprinter 2500 144" WB Crew w/High Roof Passenger Van Exterior Shown

Mercedes-Benz Sprinter 2500 144" WB Passenger w/High Roof Passenger Van Exterior Shown

+733

The 2020 Sprinter is one of the best large vans that money can buy. It has acres of cargo and/or passenger space, secure handling, clear visibility and plenty of customization options. Our test van had a few drawbacks, such as underwhelming acceleration and an unsatisfying base stereo, but we'd still recommend the Sprinter to anyone looking for a refined and utilitarian van.

See all features & specs

Price & Payment

29 cars

$33,741 avg. price

Min$

Max$

See listings

Appraise My 2020 Mercedes-Benz

Mercedes-Benz Sprinter model years

Mercedes-Benz Sprinter for Sale

Mercedes-Benz Sprinter types

Van
Diesel

2020 Mercedes-Benz Sprinter Review

by the Edmunds Experts

What's new

Standard-height roof available for passenger and crew models
Part of the third Sprinter generation introduced for 2019

Cost to Drive^{Cost to drive estimates for the 2020 Mercedes-Benz Sprinter 1500 144" WB Cargo 3dr Van (2.0L 4cyl Turbo 9A) and comparison vehicles are based on 15,000 miles per year (with a mix of 55% city and 45% highway driving) and energy estimates of N/A undefined in New Jersey.}

Monthly estimates based on costs in New Jersey

Not EPA tested

$273/mo

Avg. Large Van

Calculate my fuel costs

See Edmunds pricing data

Has Your Car's Value Changed?

Used car values are constantly changing. Edmunds lets you track your vehicle's value over time so you can decide when to sell or trade in.

See pricing history

Reliability Ratings by RepairPal

2/5Average

#2 out of 3 among Luxury Minivans

RepairPal Reliability Ratings are based on the actual cost, frequency, and severity of unscheduled repairs and maintenance on make/model data for select 2008-2022 vehicles. The reliability of a specific vehicle may vary depending on its maintenance and driving history, model year, trim, and features.

Cost

^{The average total annual cost for unscheduled repairs and maintenance across all model years of the Mercedes-Benz Sprinter from 2008-2022.}

$1,297/yr

vs. $1,114/yr
for Average Luxury Minivan

Frequency

^{The average number of times this model is brought into the shop for unscheduled repairs and maintenance in a single year. RepairPal calculates this metric by tracking millions of unique vehicles over multiple years to determine an average number of visits per year (omitting small routine visits, e.g., oil changes).}

2.64x/yr

vs. 3.01x/yr
for Average Luxury Minivan

Severity

^{The probability that a repair will be a major issue, meaning the repair costs 3x the average annual repair cost for all models. This threshold will be higher for vehicles that have higher labor rates and parts costs (such as a premium brand).}

17%

vs. 14.4%
for Average Luxury Minivan

powered by RepairPal ^{Based on RepairPal reliability data as of 8/23/2023. Ratings are provided by RepairPal and Edmunds is not responsible for their accuracy.}

Mercedes-Benz Sprinter Reviews

Owner Reviews

2.7

22 reviews

5(36%)

4(5%)

3(0%)

2(9%)

1(50%)

Write a vehicle review See all 22 reviews

Most Helpful Owner Reviews

1st van, I'm really liking it! 18-26 mpg, business

Satisfied, MB purest, 10/23/2019

2019 Mercedes-Benz Sprinter 2500 170" WB Cargo 3dr Van w/High Roof (3.0L 6cyl Turbodiesel 7A)

Waited for 2019, happy I did. A few warranty items taken care of by dealership. January got gelled up at -30. Lesson learned-only #1 diesel and additive to prevent. Dealership covered my $1500 bill!! Seems reliable and safe for the miles I put on in 4 different states for my business. Note: seems much different than all the Mercedes sedans that I have owned. I shouldn't compare. …

Stay away from Mercedes!

Bad taste in my mouth., 11/30/2021

2019 Mercedes-Benz Sprinter 2500 170" WB Crew 3dr Van 4WD w/High Roof (3.0L 6cyl Turbodiesel 7A)

This poor excuse for a vehicle is, once again, in the Mercedes dealer shop for a bad EGR valve. It has been there for 2 months and I just heard it will be at least another 6 months before Mercedes can manufacture the part. They won't even allow us to take the van as it is an emmissions problem. This is the 3rd time for the same issue and each time it has taken at least 2 months to get …

February 2021 update.

ANDY SHELLCROSS, 10/23/2020

2020 Mercedes-Benz Sprinter 3500XD 170" WB Crew 3dr Van 4WD DRW w/High Roof (3.0L 6cyl Turbodiesel 7A)

Update: The differential has now been replaced. It is not perfect, but is a solid 75% improvement. Still a little whine but not close to how loud the whine was previously. The axle came so complete, it even had rotors and brake pads attached. The whole complete axle was replaced. Loving the van, still a shame that I had to go 12,000 miles before it was repaired, it took six months but is …

Watch Out!

Bad taste in my mouth., 11/30/2021

2019 Mercedes-Benz Sprinter 2500 170" WB Crew 3dr Van 4WD w/High Roof (3.0L 6cyl Turbodiesel 7A)

We have a 2019 Sprinter diesel in our small delivery fleet and it has been a real disappointment. It is sitting once again at the dealer where it has been for over 2 months and I just heard that it will likely be another 6 months before the EGR valves are back in stock and it can be fixed. This is the 3rd lengthy stay at the shop for the same issue and each time it has taken months to …

We have a limited number of reviews for the 2020 Mercedes-Benz Sprinter, so we've included reviews for other years of the Sprinter since its last redesign.

See all 22 reviews of the Mercedes-Benz Sprinter

Write a vehicle review

2020 Sprinter Highlights

Type:

Van

Trim:

1500 144" WB Cargo

Base MSRP Excludes Destination Fee	$34,495
Engine Type	Gas
Seating	2 seats
Cargo Capacity All Seats In Place	319.0 cu.ft.
Drivetrain	rear wheel drive
Warranty	3 years / 36,000 miles

See all features & specs

Safety

Our experts like the Sprinter models:

Adaptive Cruise Control: Keeps a set distance behind the car in front of you and brakes automatically when it slows down, adapting to traffic conditions.
Lane Keeping Assist: Monitors lane markings and sends visual and audible warnings if the driver drifts from the lane.
Load-Adaptive Stability Control: Factors in vehicle load and center of gravity and can brake individual wheels and reduce engine power to stabilize the van if wheelspin is detected.

People who viewed this also viewed

Mercedes-Benz eSprinter
Starting at $61,250

See Mercedes-Benz eSprinter Inventory

Ram ProMaster Cargo Van
Starting at $44,960

See Ram ProMaster Cargo Van Inventory

Mercedes-Benz GLE-Class
2.5 average Rating out of 11 reviews.
Starting at $61,850

See Mercedes-Benz GLE-Class Inventory

2020 Mercedes-Benz Sprinter Review

Price & Payment

2020 Mercedes-Benz Sprinter Review

What's new

Cost to Drive^{Cost to drive estimates for the 2020 Mercedes-Benz Sprinter 1500 144" WB Cargo 3dr Van (2.0L 4cyl Turbo 9A) and comparison vehicles are based on 15,000 miles per year (with a mix of 55% city and 45% highway driving) and energy estimates of N/A undefined in New Jersey.}

Reliability Ratings by RepairPal

Cost

Frequency

Severity

Mercedes-Benz Sprinter Reviews

Owner Reviews

Most Helpful Owner Reviews

Trending topics

1st van, I'm really liking it! 18-26 mpg, business

Stay away from Mercedes!

February 2021 update.

Watch Out!

2020 Sprinter Highlights

Safety

People who viewed this also viewed

Related Used 2020 Mercedes-Benz Sprinter info

Vehicle reviews of used models

Shop similar models

Shop used vehicles in your area

Popular new car reviews and ratings

Research other models of Mercedes-Benz

Other models

Join Edmunds

Your Privacy

2020 Mercedes-Benz Sprinter Review

Price & Payment

2020 Mercedes-Benz Sprinter Review

What's new

Cost to DriveCost to drive estimates for the 2020 Mercedes-Benz Sprinter 1500 144" WB Cargo 3dr Van (2.0L 4cyl Turbo 9A) and comparison vehicles are based on 15,000 miles per year (with a mix of 55% city and 45% highway driving) and energy estimates of N/A undefined in New Jersey.

Reliability Ratings by RepairPal

Cost

Frequency

Severity

Mercedes-Benz Sprinter Reviews

Owner Reviews

Most Helpful Owner Reviews

1st van, I'm really liking it! 18-26 mpg, business

Stay away from Mercedes!

February 2021 update.

Watch Out!

2020 Sprinter Highlights

Safety

People who viewed this also viewed

Related Used 2020 Mercedes-Benz Sprinter info

Vehicle reviews of used models

Shop similar models

Shop used vehicles in your area

Popular new car reviews and ratings

Research other models of Mercedes-Benz

Other models

Join Edmunds

Your Privacy

Cost to Drive^{Cost to drive estimates for the 2020 Mercedes-Benz Sprinter 1500 144" WB Cargo 3dr Van (2.0L 4cyl Turbo 9A) and comparison vehicles are based on 15,000 miles per year (with a mix of 55% city and 45% highway driving) and energy estimates of N/A undefined in New Jersey.}