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Used 2004 Nissan Murano SL AWD 4dr SUV (3.5L 6cyl CVT) Consumer Reviews

4.7 out of 5 stars
189 reviews

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2 out of 5 stars

Avoid Used Murano's

moneypitowner, Seattle, WA, 04/05/2014
updated 10/08/2018
Nissan Murano SL AWD 4dr SUV (3.5L 6cyl CVT)
44 of 48 people found this review helpful

Love the design and functionality of the Murano. Had Nissan and Infinity vehicles before and the earlier designs were very reliable and economical to maintain. I put 200K on my earlier Nissans and they ran great with just typical maintenance. Not the case with Murano. I bought the Murano with 80K on it. The previous owner babied the Murano and fully maintained by dealer, all receipts. At 115K. CVT transmission went bad (Nissan refused to honor the 120K warranty). $4500 repair. Head gasket bad at 121k, another $4000 repair. The radio died and needed to be replaced at 130K. The drivers seat frame broke at 155K, a common problem for this model and it costs over $800 to get repaired at the dealer. The power steering hose failed at 176k. Another common problem. Both left and right front lower control arms had to be replaced at 183K due to worn tie rods. The radio started intermittent operation and had to be replaced a second time. The front hood hold open rods had to be replaced. The radiator had to be replaced. The cost to maintain this vehicle does not make it worthwhile to own for anyone who cannot do major repairs. There are much better used cars out there. Numerous reports of transfer case failures as well as exhaust system repairs. Very expensive repairs. Recent problems with head gaskets on newer models also reported. Get extended warranties if you keep the car past dealer warranty period. Don't buy a first generation used Murano and check internet for reports of issues on newer models.

Safety
3 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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3.38 out of 5 stars

Designed for short term fun, BEWARE of Maintenance cost

rayman3000, Arlington, VA, 01/24/2013
Nissan Murano SL AWD 4dr SUV (3.5L 6cyl CVT)
30 of 33 people found this review helpful

I will be brief. This vehicle is fun to drive no doubt. Once you get in for a test drive, you will buy this vehicle cos its so much fun to drive. The bad news is the cost of maintenance. You will spend a lot of time repairing this vehicle. Once it leaves the repair shop, do not ride this vehicle unless you are trying to know if the problems has been repaired or you are taking a new buyer on a test drive. Fail to heed my warning and you will fall in love with this vehicle again. Its like a woman you love, but you can't stand her naughty behavior. Buyers be warned. Stay away from her unless you have deep pockets. issues i have suffered: Wheel bearings (front right and back left), diffe

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2.38 out of 5 stars

Don't buy a MURANO!!!

pruettfan, Tucson, AZ, 08/30/2014
Nissan Murano SL AWD 4dr SUV (3.5L 6cyl CVT)
29 of 33 people found this review helpful

We purchased our 04 SL AWD fully loaded Murano new in the summer of 04. We just traded in the car at 164,545 miles this summer (2014) so I can provide a comprehensive history on this car. Within a couple of years the "leather" drivers seat was cracking badly on the sides. We had to replace the steering rack, two power steering lines and a sensor, an oil cooler seal, countless tires because the car never aligned properly and would make tires very loud. By the time the car was 6 years old the rattles and switch failures, car locks etc started to add up. We traded it in with lots of small problems and an oil leak. This is our first and last Nissan. Stay away!!

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1 out of 5 stars

Mechanic says "safety hazard"

Allison, La Porte, IN, 08/11/2018
Nissan Murano SL AWD 4dr SUV (3.5L 6cyl CVT)
10 of 12 people found this review helpful

Nissan Muranos come with a high price tag. I invested in this vehicle expecting it to constructed with quality materials. I was informed yesterday by my mechanic that is cannot be driven out of the shop. His words were, "It is a definite safety hazard". The rear frame cross member has totally rusted, rotted and completely dropped. No wonder my back tires were leaning. In appearance, this car looks great. Never would have I thought I was driving something dangerous. The Murano only has 130,000 miles. I have seen online that a Murano with only 90,000 miles did the same exact thing. This seems to be common for the Muranos. Spending Between $35,000 to $40,000 you would expect a better quality build. Contacting Nissan, nothing they can do, out of warranty. Seems more like a defect (recall) issue than a warranty issue. Especially since lives could be affected. Another common defect in the Murano is the A/C condenser dripping into the subframe, pooling and rusting from the inside out. That also won't be visible until something "happens". Seen a 1980's truck yesterday. Still solid and running.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
3 out of 5 stars
Interior
2 out of 5 stars
Comfort
2 out of 5 stars
Reliability
2 out of 5 stars
Value
1 out of 5 stars
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3.25 out of 5 stars

Don't buy a 2004 Murano

ihatenissan, 07/16/2009
Nissan Murano SL AWD 4dr SUV (3.5L 6cyl CVT)
5 of 6 people found this review helpful

At 72,000 miles the transfer case cracked, a $4,100 repair. I agree with user nutmeg a vehicle this expensive should not have a $4,100 repair before $100,000 miles. Nissan customer service is terrible, very condescending and useless. I WILL NEVER BUY NISSAN AGAIN! This is the second lemon from Nissan I have purchased, I'm done. Nissan even issued a technical service bulletin regarding how to fix the transfer case and it is w/ 2005 specifications. They should have issued a recall. Nissan is in the business of selling cars but not building customer relationships. This will eventually catch up with them. Repeat customers are what keeps companies in business.

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