The new Titan has more storage space, an improved control layout and all the comfort features you'd expect to see in a modern full-size truck. The standard Zero Gravity cloth seats are wide and comfortable, with a solid range of possible adjustments. Leather versions in some trims are very well done, and the quilted leather in the Platinum Reserve looks great.
In crew-cab models, you can fold the rear seats down flat or flip them up to reveal floor storage. There's a new optional panoramic sunroof with a power shade that span s nearly the entire roof. Even with the sizable sunroof, Nissan managed to keep grip handles above the doors for easy access to the cabin.
Still, it feels like Nissan is playing catch-up here. There is a lot of plastic, and the steering wheel design is badly dated. A slick air-conditioning design is ruined by noticeable plastic panels covering nearly half of the vent. The buttons and dials are too small and overly styled and cartoonishly labeled.
The big addition for 2020 is an 8-inch standard touchscreen. A 9-inch version is optional. The larger one provides higher resolution and improved clarity and responsiveness over HD. Unfortunately, the system's software doesn't seem to have been optimized to take advantage of the superior graphics. The new screen also highlights the poor picture quality from outdated cameras. There are a few apps on hand, but unless you need to see your weather forecast or music cover art in stunning clarity, the upgraded screen isn't being used to its potential.
There's a similar problem in the center storage area. Nissan added a handy, soft smartphone grip that sits fore of the cupholders. The problem is it's situated in an added tray that takes away from accessible center storage space. The Ram 1500 has a similar smartphone grip, but it is tucked out of the way, pressed against a wireless charging pad. Center storage is also fully modular in the Ram, so you can move it around and still access the bin. In the Titan, it's all just in the way and without the added benefit of a charging pad.
Certainly, the interior has some good qualities. The optional 12-speaker Fender audio system in the crew-cab models offers impressive clarity. Drivers have a commanding view of the road, and it's generally easy to see out of the sides and back. But the Titan runs into trouble when Nissan tries to extend itself — with low-resolution cameras or nasty brown blotches that appear on the fancy infotainment whenever you wear your sunglasses. In fact, that's kind of a microcosm for the Titan itself: an appealing idea with good intentions but lacking the necessary follow-through.