The 2020 Ram 2500 has plenty of high-tech features, a stout towing capability, and one of the nicest interiors on the market for a heavy-duty truck. There are a couple of minor downsides, such as a suboptimal driving position and a noisy diesel engine. In the end, though, the Ram 2500 is one of our favorite trucks on the market, and we'd absolutely recommend a test drive.
RepairPal Reliability Ratings are based on the actual cost, frequency, and severity of unscheduled repairs and maintenance on make/model data for select 2008-2022 vehicles. The reliability of a specific vehicle may vary depending on its maintenance and driving history, model year, trim, and features.
Cost
The average total annual cost for unscheduled repairs and maintenance across all model years of the Ram 2500 from 2008-2022.
$1,056/yr
vs. $752/yr for Average Fullsize Truck
Frequency
The average number of times this model is brought into the shop for unscheduled repairs and maintenance in a single year. RepairPal calculates this metric by tracking millions of unique vehicles over multiple years to determine an average number of visits per year (omitting small routine visits, e.g., oil changes).
0.89x/yr
vs. 0.98x/yr for Average Fullsize Truck
Severity
The probability that a repair will be a major issue, meaning the repair costs 3x the average annual repair cost for all models. This threshold will be higher for vehicles that have higher labor rates and parts costs (such as a premium brand).
23.2%
vs. 19.9% for Average Fullsize Truck
powered by RepairPal Based on RepairPal reliability data as of 8/23/2023. Ratings are provided by RepairPal and Edmunds is not responsible for their accuracy.
I bought a single cab 2020 ram because I liked my 2018 ram so much, but they are NOT the same. I started have electric problems after 30 days( the fuel gauge stopped working). Took it it for repairs and they found nothing wrong with it, they had it for 3 days. 2 days later the problem came back this time they fixed in 9 days. Next the shifter started acting up along with the radio. 19 … days later they had it fixed. Now the back up sensor will not stop beeping when you have it turned off with a trailer on. So it has to go back again. I called the Ram Care Center to try and work out a Swap for this truck because it's a lemon and they told me they would keep fixing it as long as it's under warranty but now do anything else. She suggested I buy a longer warranty. I've owned the truck sent 8/14/20 and it's been in there shop for 30 days so far and has to go back. I will not being buying a Ram ever again if this is how they stand behind there trucks.
I bought a brand new 2020 Ram with the 6.7 diesel. The truck ran great for the first 9,000 miles. Then I noticed a noise in the drivetrain when going from drive to coast. I took the truck to the dealership and they couldn’t find anything wrong. By the time the truck had 15,000 miles on it there was a noise all the time. I went back to the dealership and this time they agreed there was a … problem. First they replaced the transfer case, that didn’t fix it. Next they re-flashed the computer, that didn’t fix it. Now they have the transmission out of the truck. The truck has been down for 40 days so far and they have no idea when it will be fixed. I contacted Ram customer care, complete waste of my time. Ram customer care is telling me 6-8 weeks before they will do anything about it. So much for customer service. Currently 4 of the 5 vehicles sitting in my driveway are Chrysler products. This is the last Chrysler product I will ever buy. The quality is absolutely terrible and the customer service from Ram is even worse.
I bought the first Ram of it's kind to hit the state and so far so good. We are a Mopar family and this is my 3rd consecutive Ram since 2007 (born in raised in a GM home and that's who put food on the table). My last truck was a 2014 Ram 4x4 1500 5.7/8spd. QC Black Edition, so I have prior experience with the beauty that is the 8 speed. I'll preface this by stating I had been actively … shopping (actually building) 2018 Tradesman similarly opted. I had went to 3 dealers to look, but just couldn't settle for the 6 speed transmission. The 6 speed and 373 is a terrible combo in Ram and the 4:10s are hard to find. I ended up seeing this exact model at the last dealer I went to. I while there aren't many rebates, I do get supplier pricing and qualified for 0% so I decided to take it for a drive. First thing I noticed is that the 1st 3 gears pulled substantially harder than the 6 speed. 4th, while low, seems to be a good mid-range gearing. On the highway this truck sings along at 70 moh and appx 1800rpm. I am averaging (only 200 miles on it) appx 15mpg, with mixed driving. I pull a boat,firewood,ATVs etc, and maybe a TT from time to time. I cannot justify the added expense of the CTD. FCA did right with this setup as the 8 speed can handle almost 600ftlbs of torque. I refuse to get caught up in this numbers game the makers are doing. The ride is quiet but firm, but it's a heavy duty. If you want plush, buy a car or spend $80k. I buy trucks for trucks. This setup is the perfect blend of function over form. The work grade vinyl is better feeling than most leathers and if I didn't tell you it was vinyl, you'd assume it was leather. This truck is carpet deleted, because who wants to clean carpet in a truck? If this gets dirty I can wipe the seats with a wet rag and spray out the floors. No more freaking out because mud was left in your $46k truck. Technology wise, I have no use for the 12" screen or climate control. They are neat, but wholly unnecessary, as phones can take care of everything I need and then some. But to each there own. This truck does have, park sense, rear camera, puddle lights, skid plates, On/Off tires/ Bilstein Shocks, Hill Descent control, Factory break controller, 220amp alternator, 6 aux switches, clearance lamps, and overhead night light (weirdly my favorite feature in my last truck too. It's the simple things) It's a well refined beast. There are a few things I don't care for: The ugly SXM antenna (I didn't get SXM nor do I want it), No flares on this year Off Road (it's an upgrade that usually results in rust anyway). Floor storage is only available on the Big Horn. If you can get over your stigma of owning a gas powered HD, this truck is a game changer. I know Ford and GM are coming to market with their answer, but I don't see that this race will ever stop, so pick a spot in the line and cut in.
This is about my tenth ram and is so far the best. Its the tradesman crew cab. Like the restyled black interior and finally no more grey. I had the seat covers changed by a local upfitter to black leather. Impressed with the fuel mileage at 20 to 23 mpg empty and 12 pulling a loaded trailer.
Ordering the trailer prep package was a big help and cost less than installing later. Wished I … could of ordered it and the side tool boxes together but you can’t. Like the pull down step for easy box access.
Was disappointed that the steering wheel is tilt only and that they know longer offer the in floor storage on the tradesmen like my last one.
We have a limited number of reviews for the 2020 Ram 2500, so we've included reviews for other years of the 2500 since its last redesign.
2020 Ford Tremor vs. Ram Power Wagon Off-Road Drag Race! Who's Got the Best Off-Road HD Truck?
You've watched the comparison video, but with this one we need to answer a simple question: Which is quicker off-road, the Ram Power Wagon or the Ford F-250 Tremor? In this video, Travis Langness and Ryan ZumMallen find out and demonstrate in the process just how much power the Ford Super Duty's turbodiesel has on hand.
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