Used 2021 Ram 2500 Consumer Reviews
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We have a limited number of reviews for the 2021 2500, so we've included reviews for other years of the 2500 since its last redesign.
Electrical problem after problem after problem
Mark Dembinsky , 12/01/2020
2020 Ram 2500 Tradesman 2dr Regular Cab 4WD LB (6.4L 8cyl 8A)
56 of 56 people found this review helpful
I bought a single cab 2020 ram because I liked my 2018 ram so much, but they are NOT the same. I started have electric problems after 30 days( the fuel gauge stopped working). Took it it for repairs and they found nothing wrong with it, they had it for 3 days. 2 days later the problem came back this time they fixed in 9 days. Next the shifter started acting up along with the radio. 19 days later they had it fixed. Now the back up sensor will not stop beeping when you have it turned off with a trailer on. So it has to go back again. I called the Ram Care Center to try and work out a Swap for this truck because it's a lemon and they told me they would keep fixing it as long as it's under warranty but now do anything else. She suggested I buy a longer warranty. I've owned the truck sent 8/14/20 and it's been in there shop for 30 days so far and has to go back. I will not being buying a Ram ever again if this is how they stand behind there trucks.
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Owned car 2 weeks and only gotten to drive 1.5 day
NorthGA Driver, 05/18/2021
2021 Ram 2500 Tradesman 4dr Crew Cab 4WD SB (6.4L 8cyl 8A)
45 of 48 people found this review helpful
Currently only driven my brand new 2500 Tradesman Diesel for a day and a half, when it would not go into reverse then check engine light came on. Once I was finally able to find a dealer that wouldn't make me wait a week to bring it in, I found out it wasnt just the solenoid pack that was bad. Metal shards all through the transmission. Been waiting a week to get Ram to authorize a new transmission and then at least another week to actually get it shipped. Will be close to an entire month before I get to drive it again. Really concerned with what else I am going to have to deal with now.
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2021 Ram 2500 for sale near you
3 of 52 listings
- Big Horn Diesel Mega CabMSRP: $47,99920 mi away
- Laramie Diesel Crew CabMSRP: $54,59014 mi away
- Big Horn Diesel Crew CabMSRP: $34,99011 mi away
See all 52 listings
Expensive truck cheap customer service
Justin , 05/14/2021
2020 Ram 2500 Tradesman 4dr Crew Cab SB (6.4L 8cyl 8A)
34 of 36 people found this review helpful
I bought a brand new 2020 Ram with the 6.7 diesel. The truck ran great for the first 9,000 miles. Then I noticed a noise in the drivetrain when going from drive to coast. I took the truck to the dealership and they couldn’t find anything wrong. By the time the truck had 15,000 miles on it there was a noise all the time. I went back to the dealership and this time they agreed there was a problem. First they replaced the transfer case, that didn’t fix it. Next they re-flashed the computer, that didn’t fix it. Now they have the transmission out of the truck. The truck has been down for 40 days so far and they have no idea when it will be fixed. I contacted Ram customer care, complete waste of my time. Ram customer care is telling me 6-8 weeks before they will do anything about it. So much for customer service. Currently 4 of the 5 vehicles sitting in my driveway are Chrysler products. This is the last Chrysler product I will ever buy. The quality is absolutely terrible and the customer service from Ram is even worse.
Awesome
Mike C, 03/10/2021
2021 Ram 2500 Power Wagon 4dr Crew Cab 4WD SB (6.4L 8cyl 8A)
13 of 14 people found this review helpful
Amazing truck. Powerwagon model. More power then I need but I will find a use for it! Smooth ride while either towing or driving around town.
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Everything I was looking for, plus a little
EE Drew, 02/14/2021
2021 Ram 2500 Tradesman 4dr Crew Cab 4WD SB (6.4L 8cyl 8A)
15 of 17 people found this review helpful
I needed a work truck, plain and simple. But also something I could use as a daily driver with some comfort and room for a family of four. The 2021 Ram 2500 Tradesman really checked all of my boxes. The ability to add a few creature comforts in the cab of an entry-level trim was a great addition. Besides the standard cruise control and power locks and windows, I was able to up the entertainment center screen, which included added Android Auto! Also upgraded was cloth seats, rubber mats, heated mirrors and rear window, and a sliding rear window. Outside, the truck I purchase also had a nice chrome upgrade that made the steel wheels look a little nicer. Overall, it felt like a luxury truck compared to the F250 XL I drove, and was about $4k less expensive. Don't think I'm a Ram Loyalist, as this is my first one. I've owned all the major brands (and even a Honda Ridgeline) but in 2021, Ram easily had the truck that best met my needs with the right price.
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