2021 Ram 2500 Review
Price Range: $32,990 - $62,990





+980
Good
7.9
out of 10
edmunds TESTED
The 2021 Ram 2500 has plenty of high-tech features, a stout towing capability, and one of the nicest interiors on the market for a heavy-duty truck. There are a couple of minor downsides, such as a suboptimal driving position and a noisy diesel engine. In the end, though, the Ram 2500 is one of our favorite trucks on the market, and we'd absolutely recommend a test drive.
Ram 2500 model years
Ram 2500 types
- Crew Cab
- Mega Cab
- Regular Cab
2021 Ram 2500 Review
by the Edmunds Experts
What's new
- A virtual rearview mirror option is now available
- Part of the fifth Ram 2500 generation introduced for 2019
See Edmunds pricing data
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Reliability Ratings by RepairPal
3 out of 5 stars3/5Average
#12 out of 19 among Fullsize Trucks
RepairPal Reliability Ratings are based on the actual cost, frequency, and severity of unscheduled repairs and maintenance on make/model data for select 2008-2022 vehicles. The reliability of a specific vehicle may vary depending on its maintenance and driving history, model year, trim, and features.
Cost
The average total annual cost for unscheduled repairs and maintenance across all model years of the Ram 2500 from 2008-2022.$1,056/yr
vs. $752/yr
for Average Fullsize Truck
for Average Fullsize Truck
Frequency
The average number of times this model is brought into the shop for unscheduled repairs and maintenance in a single year. RepairPal calculates this metric by tracking millions of unique vehicles over multiple years to determine an average number of visits per year (omitting small routine visits, e.g., oil changes).0.89x/yr
vs. 0.98x/yr
for Average Fullsize Truck
for Average Fullsize Truck
Severity
The probability that a repair will be a major issue, meaning the repair costs 3x the average annual repair cost for all models. This threshold will be higher for vehicles that have higher labor rates and parts costs (such as a premium brand).23.2%
vs. 19.9%
for Average Fullsize Truck
for Average Fullsize Truck
powered by RepairPal Based on RepairPal reliability data as of 8/23/2023. Ratings are provided by RepairPal and Edmunds is not responsible for their accuracy.
Ram 2500 Reviews
Owner Reviews
5(53%)
4(14%)
3(11%)
2(4%)
1(18%)
Most Helpful Owner Reviews
Trending topics
Electrical problem after problem after problem
1 out of 5 starsMark Dembinsky , 12/01/2020
2020 Ram 2500 Tradesman 2dr Regular Cab 4WD LB (6.4L 8cyl 8A)
I bought a single cab 2020 ram because I liked my 2018 ram so much, but they are NOT the same. I started have electric problems after 30 days( the fuel gauge stopped working). Took it it for repairs and they found nothing wrong with it, they had it for 3 days. 2 days later the problem came back this time they fixed in 9 days. Next the shifter started acting up along with the radio. 19 … days later they had it fixed. Now the back up sensor will not stop beeping when you have it turned off with a trailer on. So it has to go back again. I called the Ram Care Center to try and work out a Swap for this truck because it's a lemon and they told me they would keep fixing it as long as it's under warranty but now do anything else. She suggested I buy a longer warranty. I've owned the truck sent 8/14/20 and it's been in there shop for 30 days so far and has to go back. I will not being buying a Ram ever again if this is how they stand behind there trucks.
Owned car 2 weeks and only gotten to drive 1.5 day
1 out of 5 starsNorthGA Driver, 05/18/2021
2021 Ram 2500 Tradesman 4dr Crew Cab 4WD SB (6.4L 8cyl 8A)
Currently only driven my brand new 2500 Tradesman Diesel for a day and a half, when it would not go into reverse then check engine light came on. Once I was finally able to find a dealer that wouldn't make me wait a week to bring it in, I found out it wasnt just the solenoid pack that was bad. Metal shards all through the transmission. Been waiting a week to get Ram to authorize a new … transmission and then at least another week to actually get it shipped. Will be close to an entire month before I get to drive it again. Really concerned with what else I am going to have to deal with now.
Expensive truck cheap customer service
1 out of 5 starsJustin , 05/14/2021
2020 Ram 2500 Tradesman 4dr Crew Cab SB (6.4L 8cyl 8A)
I bought a brand new 2020 Ram with the 6.7 diesel. The truck ran great for the first 9,000 miles. Then I noticed a noise in the drivetrain when going from drive to coast. I took the truck to the dealership and they couldn’t find anything wrong. By the time the truck had 15,000 miles on it there was a noise all the time. I went back to the dealership and this time they agreed there was a … problem. First they replaced the transfer case, that didn’t fix it. Next they re-flashed the computer, that didn’t fix it. Now they have the transmission out of the truck. The truck has been down for 40 days so far and they have no idea when it will be fixed. I contacted Ram customer care, complete waste of my time. Ram customer care is telling me 6-8 weeks before they will do anything about it. So much for customer service. Currently 4 of the 5 vehicles sitting in my driveway are Chrysler products. This is the last Chrysler product I will ever buy. The quality is absolutely terrible and the customer service from Ram is even worse.
Awesome
5 out of 5 starsMike C, 03/10/2021
2021 Ram 2500 Power Wagon 4dr Crew Cab 4WD SB (6.4L 8cyl 8A)
Amazing truck. Powerwagon model. More power then I need but I will find a use for it!
Smooth ride while either towing or driving around town.
We have a limited number of reviews for the 2021 Ram 2500, so we've included reviews for other years of the 2500 since its last redesign.
2021 2500 Highlights
Crew Cab
Tradesman
Base MSRP Excludes Destination Fee | $37,650 |
---|---|
Engine Type | Gas |
Seating | 6 seats |
rear wheel drive | |
Max Towing Capacity | 19,290 lbs. |
Warranty | 3 years / 36,000 miles |
Safety
Our experts like the 2500 models:
- Forward Collision Alert
- Warns the driver of an imminent front-end collision and can apply the brakes to bring the vehicle to a stop.
- Lane Keeping Assist
- Keeps the truck in its lane on the highway by scanning the road markings and applying a mild correction to the steering.
- Surround-View Camera
- Gives a simulated 360-degree bird's-eye view of the vehicle to help it fit into tight spaces.
NHTSA Overall Rating
The National Highway Transportation Safety Administration offers independent analysis.
- Frontal Barrier Crash RatingOverallNot RatedDriverNot RatedPassengerNot Rated
- Side Crash RatingOverallNot Rated
- Side Barrier RatingOverallNot RatedDriverNot RatedPassengerNot Rated
- Combined Side Barrier & Pole RatingsFront SeatNot RatedBack SeatNot Rated
- RolloverRollover4 / 5Dynamic Test ResultNo TipRisk Of Rollover19.8%
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