2019 Ram ProMaster Cargo Van Review
Price Range: $13,753 - $71,995

Edmunds' Expert Review

by Dan Frio
Correspondent
Dan spent many years covering the go-fast, look-good, get-loud corners of the automotive universe. First, he served as editor of enthusiast magazines AutoSound and Honda Tuning, then as executive editor at SEMA News, the publishing arm of the trade group that produces the annual SEMA Show (yes, that show). As a contributor to Edmunds, he now likes to keep the volume low and the speed limit legal, providing expert car-shopping advice to drivers looking for the perfect match.
Pros
- Good low-traction performance and tight turning radius
- Variety of body styles to suit a range of business needs
- Available onboard internet connection
Cons
- Strange and uncomfortable driving position
- Less towing capacity than other full-size vans
- Unrefined ride quality, even for a van
What's new
- Increase in towing and payload capacities
- Mild front-end styling updates
- Part of the first ProMaster Cargo generation introduced for 2014
Few vehicles have changed as dramatically in the last few years as the full-size cargo van. Traditional models based on heavy-duty pickup frames and components have largely given way to lighter, narrower and taller vans that are safer, more efficient and easier to drive.
For sale nearby
36 listings
- $16,338great price$4,854 below market
- 93,209 miles
- 1 accident, 2 owners, corporate fleet vehicle
- 6cyl automatic
- Pro Auto Expo (62 mi away)
- Back-up camera
- Bluetooth
- Tire Pressure Warnin...
- USB Inputs
- Trip Computer
Close
Located in Stafford, VA
AutoCheck Vehicle History Summary
Accident Free Vehicle: No
Personal Use Only: No
History Provider: AutoCheck
Title Details: Clean Title
Salvage Vehicle: No
Frame Damage: No
Theft History: No
Lemon Status: No
Free History Report: No
Features and Specs:
Listing Information:
VIN: 3C6URVJG0KE564295
Stock: 564295
Certified Pre-Owned: No - 90,660 miles
- Frame damage reported, 1 owner, corporate fleet vehicle
- 6cyl automatic
- Pro Auto Expo (62 mi away)
- Back-up camera
- Bluetooth
- Tire Pressure Warnin...
- USB Inputs
- Trip Computer
Close
Located in Stafford, VA
AutoCheck Vehicle History Summary
Accident Free Vehicle: Yes
Personal Use Only: No
History Provider: AutoCheck
Title Details: Issue reported
Salvage Vehicle: No
Frame Damage: Yes
Theft History: No
Lemon Status: No
Free History Report: No
Features and Specs:
Listing Information:
VIN: 3C6TRVCG9KE519395
Stock: 519395
Certified Pre-Owned: No
Several models, including the Chevrolet Express, the GMC Savana and the Nissan NV, still use a truck frame as a base, while the Ford Transit used carlike unibody construction for reduced weight and improved ride comfort. The 2019 Ram ProMaster Cargo takes it a step further: Not only does it have a unibody, but it's also driven by its front wheels. All rivals are rear-wheel-drive.
Front-wheel drive offers benefits such as a lower floor height, which makes cargo loading and entry and exit easier. And extra engine weight over the front wheels can offer better traction on slippery roads. A tight turning circle also helps with low-speed maneuverability. Front-wheel drive, however, limits towing capacity, and while the ProMaster offers increased capacity for 2019 — it can now tow up to 6,800 pounds, 30 percent more than before — it still falls short of the more than 7,000-pound maximums of its Ford, Nissan and Mercedes Sprinter rivals.
But the ProMaster remains strong where it counts for cargo vans: Its maximum payload capacity of 4,680 pounds ranks near the top of its field.
The Ram ProMaster is a good pick for commercial use if you can overlook its unconventional style (slightly updated for 2019), strange buslike driving position and mediocre towing ability. If you can, the payoff is a cargo van with excellent city mobility and easy cargo loading and unloading.
Edmunds' Expert Rating
The 2019 Ram ProMaster Cargo breaks the cargo van mold with unibody construction and front-wheel drive, a layout typically used in cars and crossovers. It can't tow as much as rivals, but a low floor height makes for easy cargo loading while a tight turning radius makes navigating crowded city streets a cinch.
Trim tested
Edmunds has limited experience with the Ram ProMaster Cargo. The following is our take on what's significant about it and what you can expect.
Driving
The 3.6-liter V6 is refined, with smooth shifts and a notable lack of engine noise. It feels easy to drive this van in crowded urban centers thanks to light steering, a relatively tight turning radius and vast forward visibility.
Comfort
The seats are well-bolstered, but the driving position is odd. The steering wheel only telescopes and does so in an up-and-down fashion — it's not dissimilar from a bus and many are bound to find it uncomfortable, especially tall drivers who'll be hunching over the wheel.
Interior
There's nothing fancy about the ProMaster. Like all cargo vans, this beast is about function, not form. The ProMaster doesn't offer blind-spot monitoring, so consider the optional tow mirrors and side window glass for extra visibility.
Utility
A low liftover height makes it easy to load items or step into the boxy cargo area. Cargo capacity ranges from 259 cubic feet in the short-wheelbase, low-roof 1500 model to 467 cubes in the long-wheelbase, high-roof 3500 with the extended cargo area.
Technology
A rearview camera and a 5-inch touchscreen with Ram's intuitive Uconnect interface are standard.
Which ProMaster Cargo Van does Edmunds recommend?
Standard features remain the same regardless of trim, so the best model for you depends on the length and roof height that you need. Lower-numbered models correspond to a smaller wheelbase and a shorter roof height. For instance, the 1500 is the only one that offers a short wheelbase and low-roof combination, while the 3500 models can only be ordered with a long wheelbase and a high roof.
Compare 2019 Ram ProMaster Cargo Van trim levels
Helpful trims summary and side-by-side comparison chart
2019 Ram ProMaster Cargo Van models
The 2019 Ram ProMaster Cargo is a large van with two seats and a large cargo area designed for storing gear and upfitting. There are no traditional trim levels. Instead, its 1500, 2500 and 3500 levels indicate the size of the vehicle (higher numbers translate to longer available wheelbases and taller roofs) as well as increasing payload ratings.
All ProMaster models come with a 3.6-liter V6 gasoline engine (280 horsepower, 260 pound-feet of torque) that drives the front wheels through a six-speed automatic transmission.
The 1500 carries a gross vehicle weight rating (GVWR, or maximum allowable weight of the vehicle and its contents) of 8,550 pounds, with a payload rating of 3,770 to 3,990 pounds, depending on configuration. A 118-inch wheelbase and a low cargo roof are standard, while a 136-inch wheelbase model is available with either a low or high cargo roof.
The 2500's GVWR is listed at 8,900 pounds, with a payload rating of 3,700 to 4,130 pounds. It's available in a high-roof configuration with a 136-inch or 159-inch wheelbase.
Lastly, the GVWR for the 3500 is listed at 9,350 pounds, with a payload rating of 4,020 to 4,430 pounds. A high roof is standard, as is a 159-inch wheelbase, and you can even order an extended version with a longer cargo area.
Standard features on the Ram ProMaster 1500 include 16-inch steel wheels, split-opening rear doors, manually adjustable mirrors, remote locking and unlocking, a full-size spare tire, a rearview camera, air conditioning, cloth upholstery, a telescoping-only steering wheel, cargo lights, tie-down rings in the cargo area, a 5-inch touchscreen, two USB ports, and a four-speaker audio system with an auxiliary audio jack and a media player interface.
The 2500 and 3500 versions come with the same equipment as the 1500, but they feature a heavy-duty suspension to deal with the higher payloads.
Optional features include alloy wheels, power-folding and heated mirrors, windows for the sliding rear doors, rear windows, daytime running lights, rear parking sensors, cruise control, a leather-wrapped steering wheel, vinyl upholstery, heated seats, lumbar adjustment for one or both seats, a double passenger seat, swivel seats, a suspended driver's seat, cargo-area climate control, satellite radio, a navigation system and a tow hitch.
A few options are also available through Mopar, including remote engine start, electronic vehicle tracking, carpeted or rubberized floor mats, LED cargo lighting, a spray-in bedliner and a Wi-Fi hotspot.

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Cost to DriveCost to drive estimates for the 2019 Ram ProMaster Cargo Van 1500 Low Roof 3dr Van w/118" WB (3.6L 6cyl 6A) and comparison vehicles are based on 15,000 miles per year (with a mix of 55% city and 45% highway driving) and energy estimates of N/A undefined in Virginia.
Monthly estimates based on costs in Virginia
Not EPA tested for ProMaster Cargo Van 1500 Low Roof
ProMaster Cargo Van 1500 Low Roof
vs
$267/mo
Avg. Midsize Van
See Edmunds pricing data
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Reliability Ratings by RepairPal
2 out of 5 stars2/5Average
#22 out of 24 among Commercial Vans
RepairPal Reliability Ratings are based on the actual cost, frequency, and severity of unscheduled repairs and maintenance on make/model data for select 2008-2022 vehicles. The reliability of a specific vehicle may vary depending on its maintenance and driving history, model year, trim, and features.
Cost
The average total annual cost for unscheduled repairs and maintenance across all model years of the Ram ProMaster Cargo Van from 2008-2022.$1,168/yr
vs. $851/yr
for Average Commercial Van
for Average Commercial Van
Frequency
The average number of times this model is brought into the shop for unscheduled repairs and maintenance in a single year. RepairPal calculates this metric by tracking millions of unique vehicles over multiple years to determine an average number of visits per year (omitting small routine visits, e.g., oil changes).2.39x/yr
vs. 1.96x/yr
for Average Commercial Van
for Average Commercial Van
Severity
The probability that a repair will be a major issue, meaning the repair costs 3x the average annual repair cost for all models. This threshold will be higher for vehicles that have higher labor rates and parts costs (such as a premium brand).19.6%
vs. 17.8%
for Average Commercial Van
for Average Commercial Van
powered by RepairPal Based on RepairPal reliability data as of 8/23/2023. Ratings are provided by RepairPal and Edmunds is not responsible for their accuracy.
Ram ProMaster Cargo Van Reviews
Owner Reviews
5(22%)
4(0%)
3(14%)
2(7%)
1(57%)
Most Helpful Owner Reviews
Trending topics
SOLID Van!
5 out of 5 starsChris R. , 10/06/2019
2019 Ram ProMaster Cargo Van 2500 High Roof 3dr Van w/159" WB (3.6L 6cyl 6A)
Great vehicle in its class. The payload and hauling abilities are on point as well as interior space. Definitely the most spacious of any van I’ve been in. Smooth ride, handles well for its size, and muscles up hills when fully loaded. Very reliable and mechanically sound. Maintenance and oil changes are dirt cheap (I change my oil for $50, a Mercedes cost $300, couldn’t imagine … repairs, no brainer). These vans are a great answer to the Mercedes Sprinter which I’ve heard first hand have plenty of costly issues. All in all a fantastically reliable vehicle.
2014 and 2019
5 out of 5 starsPS Electric, 05/30/2019
2019 Ram ProMaster Cargo Van 1500 High Roof 3dr Van (3.6L 6cyl 6A)
Just replaced my 2014 ( only 30,000 miles ) with new 2019 Promaster. In 5 years couple factory recalls and problem with key fob - fixed under warranty. Using for construction business and camping. Love great turning radius and decent off road capability. Test drive couple Transit's and liked it, but Promaster is smaller outside and bigger inside - decisive factor for me. Only van wide … enough to put bed "across " ( I am 6' )
Can’t see
2 out of 5 starsChief Joseph, 03/08/2020
2019 Ram ProMaster Cargo Van 1500 High Roof 3dr Van (3.6L 6cyl 6A)
I replace headlight bulbs in a constant rotation. Every 6 months one burns out. The doors lock closed at random times. When it snows the air vent fills with snow, melts then freezes into a solid block. Had a total brake failure at 44,000 miles. Brake pedal went to the floor, no brakes ! Getting anything from Promaster is a joke.
Great for utility horrible to drive + hour
3 out of 5 starsJohn, 12/31/2019
2019 Ram ProMaster Cargo Van 2500 High Roof 3dr Van w/159" WB (3.6L 6cyl 6A)
I bought it to haul my off road motorcycles and it works very well for that purpose. Fuel mileage is decent at about 13.5 in the city and 18.5 on longer road trips. My complaint is it is the most uncomfortable vehical I have ever driven. The wheel won't tilt and sits at a strange angle and the seat has one low set arm rest with the door bolster too far away to sit straight up and down … with my arm on. I find myself leaning towards the door so my arm rest on the bolster and also forward to hold the wheel and end up in pain after an hour. I have taken it on 2 four hour trips and it takes days for me to recover. I now constantly correct my leaning and just hold my left arm out so my back is better but my shoulders cramp so I started putting a pillow between me and the door, it helps. It's a 45,000 dollar vehical that I have had for 3 weeks and I am looking for aftermarket steering collum, door bolsters and seats and will pay what ever it takes when I find then. So it is great as far as utility and would be wonderful if I did not need to drive it further that 10 miles. Drivers erganomics are by far the worst I have ever experienced. I really regret not buying a ford transit.
2019 ProMaster Cargo Van Highlights
1500 Low Roof
Base MSRP Excludes Destination Fee | $30,195 |
---|---|
Engine Type | Gas |
Seating | 2 seats |
Cargo Capacity All Seats In Place | 259.0 cu.ft. |
Drivetrain | front wheel drive |
Warranty | 3 years / 36,000 miles |
Safety
Our experts like the ProMaster Cargo Van models:
- ParkSense Rear Park Assist
- Description: Sounds an alert if an object is in close proximity to the rear bumper.
- ParkView Rear Backup Camera
- Provides a view directly behind the van to prevent collisions while reversing.
- Cargo Tie-Downs
- Keeps items from slipping and sliding around the cargo area.
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