2016 Ram ProMaster City Review
Price Estimate:Â $9,020 - $11,663

Edmunds' Expert Review
by the Edmunds Experts
Pros
- High payload ratings
- large and versatile cargo area
- engine delivers respectable power and efficiency.
Cons
- Missing some desirable safety features and amenities
- no third-row seat in passenger version.
What’s new
Base versions of the 2016 Ram ProMaster City pick up Bluetooth as a late-availability addition to their standard equipment list. Ram's small van also gets thicker-pile carpeting in an effort to reduce interior noise.
Edmunds says
Small business owners seeking a compact van will want to take a look at the 2016 Ram ProMaster City. It offers impressive cargo volume and payload ratings for a vehicle of this size.
For sale near Columbus, OH
114 listings
- $9,995good price$2,213 below market
- 115,924 miles
- 1 accident, 2 owners, corporate fleet vehicle
- 4cyl automatic
- Borderline Auto Sales (92 mi away)
- Back-up camera
- Bluetooth
- Tire Pressure Warnin...
- Parking sensors
- USB Inputs
Close
Located in Loveland, OH
JUST SERVICED! NEW PLUGS AND COILS! VERY NICE SHAPE, INSIDE AND OUT! NEEDS NOTHING!!
AutoCheck Vehicle History Summary
Accident Free Vehicle: No
Personal Use Only: No
History Provider: AutoCheck
Title Details: Clean Title
Salvage Vehicle: No
Frame Damage: No
Theft History: No
Lemon Status: No
Free History Report: No
Features and Specs:
21 Combined MPG (24 City/29 Highway)
Listing Information:
VIN: ZFBERFBT5G6C51857
Stock: 1857
Certified Pre-Owned: No
Listed since: 02-10-2025 - $5,893fair price$214 below market
- 216,044 miles
- No accidents, 2 owners, corporate fleet vehicle
- 4cyl automatic
- Cincy Automall (101 mi away)
- Back-up camera
- Bluetooth
- Tire Pressure Warnin...
- Parking sensors
- USB Inputs
Close
Located in Fairfield, OH
Looking for a trusty sidekick for your business ventures? Look no further than this White 2016 RAM ProMaster City Cargo Van! With its spacious cargo a...
AutoCheck Vehicle History Summary
Accident Free Vehicle: Yes
Personal Use Only: No
History Provider: AutoCheck
Title Details: Clean Title
Salvage Vehicle: No
Frame Damage: No
Theft History: No
Lemon Status: No
Free History Report: No
Features and Specs:
21 Combined MPG (24 City/29 Highway)
Listing Information:
VIN: ZFBERFBT4G6B15994
Stock: DB15994
Certified Pre-Owned: No
Vehicle overview
Although the Ram ProMaster City is a relative newcomer to the United States, it has actually been on sale for years in Europe. There it's known as the Fiat Doblò, and it's a popular choice among tradespeople and even families needing a compact but capable van. Smaller vans like the 2016 ProMaster City are just starting to gain a foothold with American shoppers, but they can be a great option if you're looking for a more maneuverable and fuel-efficient vehicle to drive in crowded cities.
Ram sells the ProMaster City as both a two-passenger cargo van and a five-passenger "wagon" version. Although you won't be able to stand upright inside this van as you can in the full-size ProMaster van (reviewed separately), it nonetheless offers a very spacious interior with more cargo volume than most competitors in this class. The ProMaster City also has a payload rating of nearly 1,900 pounds that surpasses most rivals.
Under its hood, the Ram ProMaster City has a much larger engine than its Fiat counterpart. All versions come with a 178-horsepower 2.4-liter four-cylinder engine matched with a nine-speed automatic transmission. Acceleration is quite respectable for this class as is fuel economy. On the move, the ProMaster City rides well for a commercial van, but don't expect any revelations in the handling department in a vehicle with a tall, narrow profile. This is one reason we don't consider the ProMaster Wagon a great alternative to a five-passenger crossover SUV. A noisy cabin environment and limited availability of safety features are the other reasons.
As a cargo van, though, the capable 2016 Ram ProMaster City makes a lot of sense for small business owners. You'll also want to look at the similarly priced Ford Transit Connect, which has lower payload limits but comes in two different wheelbase lengths and has additional amenities in its passenger version, including seven-passenger seating and leather upholstery. The all-new Mercedes-Benz Metris is more of a midsize van and it will cost you quite a bit more, but you'll also get quite a bit more space and capability, including a 2,500-pound payload rating. At the other end of the range, you'll find the Nissan NV200 and Chevrolet City Express. These mechanically similar vans can't haul as much as the others, but if you don't have heavy loads to carry, it's hard to beat their rock-bottom pricing.
If utility is your top priority in a small cargo van purchase, though, either the Ford or the Ram will likely be the best fit.
Performance & mpg
The 2016 Ram ProMaster City is powered by a 2.4-liter four-cylinder engine that puts out 178 hp and 174 pound-feet of torque. It's paired with a nine-speed automatic transmission that drives the front wheels. The EPA's estimated fuel economy for the ProMaster City is 24 mpg combined (21 city/29 highway).
Payload capacity is rated at 1,883 pounds. This is tops among smaller commercial vans. You'd have to size up to the Mercedes Metris to get a higher payload rating. Properly equipped, the ProMaster City can tow 2,000 pounds, which is the same as Ford's Transit Connect.
Safety
Standard safety equipment on the 2016 Ram ProMaster City includes antilock brakes, traction and stability control, front-seat side airbags, side curtain airbags, a driver knee airbag, hill-start assist, trailer sway control and rollover mitigation. A rearview camera and rear parking sensors are optional.
Driving
The 2016 Ram ProMaster City's 2.4-liter four-cylinder engine generates a suitable amount of power in normal driving. Attempting to quickly accelerate to highway speeds with a full load of cargo might be another matter, but that's true for all vehicles in this class. The nine-speed automatic transmission is smooth and keeps engine rpm low for maximum highway cruising mpg, but can also make clunky gearchanges at low speeds (as in when stuck in traffic).
You can look forward to a smooth ride given the van's independent multilink rear suspension and relatively low ride height. Handling is secure, though the unusually agile Transit Connect and Metris are the class leaders in this regard. As this is a commercial van, the cabin is fairly noisy at speed.
Interior
Typical of small commercial vans, the Ram ProMaster City has a simple interior that prioritizes functionality above all else. There are plenty of storage slots, and the various buttons and knobs are easy to use. The availability of the Uconnect interface is a plus for users who will be spending hours a day in the van. We've come to enjoy the Uconnect interface in other Fiat Chrysler vehicles thanks to its crisp graphics and quick responses to touch inputs, though a few features are buried a bit too deep in the menu structure.
The Cargo version of the Ram ProMaster City boasts 131.7 cubic feet of cargo space behind the front seats, which is about 3 cubes more than the Transit Connect and 9 cubes more than the NV200. If that's not enough space, the larger Metris checks in with 186 cubic feet. In the five-passenger configuration, the ProMaster City has 74.1 cubic feet of space behind the second row and 101.7 cubes with the rear seats folded.
A 51.8-inch roof height and slightly more than 48 inches between the wheelwells (enough to load a full-size pallet) promises exceptional versatility for delivery services and mobile workshops. The 2016 ProMaster City also features 60/40-split rear doors (the smaller of the two doors opens curbside). Both doors default to a 90-degree opening, but can swing a full 180 degrees once you release a hinge latch.
2016 Ram ProMaster City models
The 2016 Ram ProMaster City comes in Cargo and Wagon versions. The Cargo van has just two front seats and is set up for hauling, while the Wagon is a five-passenger vehicle with a backseat. There are two trim levels for each body style: Tradesman and Tradesman SLT for the Cargo van, and base and SLT for the Wagon.
Standard equipment on the Tradesman and base vans includes 16-inch steel wheels, keyless entry, power front windows, cloth upholstery, air-conditioning, a tilt-and-telescoping steering wheel, a front overhead storage bin, a 60/40-split folding rear seat (Wagon only), Bluetooth (late availability) and a four-speaker stereo with a USB port.
For the SLT trim levels, all of the above equipment comes standard along with body-color mirrors and bumpers, power heated mirrors, privacy glass, a leather-wrapped steering wheel, driver lumbar adjustment, an auto-dimming rearview mirror, upgraded cloth upholstery, cruise control and a Uconnect 5-inch touchscreen interface.
Available option packages include the Popular Equipment group (second-row power windows, a six-speaker stereo, heated front seats), the Rear Back-Up Camera group (rear parking sensors and a rearview camera), the Lights and Wheels group (16-inch alloy wheels and foglights) and a tow package with a Class III hitch. Other ProMaster City options include roof rails, cargo partitions for the Cargo van, a rear window defroster and wiper/washer, remote start, a navigation system (in combination with the 5-inch touchscreen) and satellite radio.

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Compare 2016 Ram ProMaster City trim levels
Helpful trims summary and side-by-side comparison chart
Cost to DriveCost to drive estimates for the 2016 Ram ProMaster City Tradesman Cargo 4dr Minivan (2.4L 4cyl 9A) and comparison vehicles are based on 15,000 miles per year (with a mix of 55% city and 45% highway driving) and energy estimates of $2.97 per gallon for regular unleaded in Ohio.
Monthly estimates based on costs in Ohio
$141/mo  for ProMaster City Tradesman Cargo
ProMaster City Tradesman Cargo
vs
$196/mo
Avg. Midsize Minivan
See Edmunds pricing data
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Reliability Ratings by RepairPal
3 out of 5 stars3/5Average
#6 out of 24 among Commercial Vans
RepairPal Reliability Ratings are based on the actual cost, frequency, and severity of unscheduled repairs and maintenance on make/model data for select 2008-2022 vehicles. The reliability of a specific vehicle may vary depending on its maintenance and driving history, model year, trim, and features.
Cost
The average total annual cost for unscheduled repairs and maintenance across all model years of the Ram ProMaster City from 2008-2022.$821/yr
vs. $851/yr
for Average Commercial Van
for Average Commercial Van
Frequency
The average number of times this model is brought into the shop for unscheduled repairs and maintenance in a single year. RepairPal calculates this metric by tracking millions of unique vehicles over multiple years to determine an average number of visits per year (omitting small routine visits, e.g., oil changes).1.84x/yr
vs. 1.96x/yr
for Average Commercial Van
for Average Commercial Van
Severity
The probability that a repair will be a major issue, meaning the repair costs 3x the average annual repair cost for all models. This threshold will be higher for vehicles that have higher labor rates and parts costs (such as a premium brand).13.5%
vs. 17.8%
for Average Commercial Van
for Average Commercial Van
powered by RepairPal Based on RepairPal reliability data as of 8/23/2023. Ratings are provided by RepairPal and Edmunds is not responsible for their accuracy.
Ram ProMaster City Reviews
Owner Reviews
5(25%)
4(18%)
3(12%)
2(0%)
1(45%)
Most Helpful Owner Reviews
Trending topics
The worst vehicle I have ever owned.
1 out of 5 starsD. R., 06/13/2018
2016 Ram ProMaster City Wagon SLT 4dr Minivan (2.4L 4cyl 9A)
Every time I take it to the shop for repair (2-3 times a year), it’s like buying this piece of junk van all over again. If you like paying way too much for repairs that are needed way too often... needing an alignment as often as an oil change, riding around in seats that are like torture devices, and having a digital transmission that causes whiplash every time it changes gears, then … this is the vehicle for you! Thank you RAM, for ramming me into poverty. Repeatedly. Almost any vehicle will now seem luxurious after this one.
Update!
Had a $2000 fix in May of 2018 to replace the front axel. Don’t know why the axel broke from regular use. Probably just something promasters do.
December of same year: the coolant thermostat crapped out and a replacement thermostat cost $500 by itself.
May 2019- Air vents started misting coolant in at me. Went to dealership to get the heater core replaced ($900) the car promptly broke down on the interstate and I had to get towed back... coolant drenching everything inside and out. EVEN THE SUPER EXPENSIVE REPLACEMENT PARTS ARE TERRIBLY BUILT. The dealership re-‘fixed’.... but left the van in such a mess that I couldn't actually tell whether or not it was fixed (Coolant still dripping on my feet and everywhere). I had to take it to a different dealership where they charged me $130 just to tell me whether the heater core was fixed or not. They claim it is... after having serious questions about why the heater core has no support bracket... turns out the answer is that Ram didn’t make these vans with a support bracket for the heater core. Would have been too expensive for them. Quality control need not apply.
June - 2020 - the slow death of my vehicle and wallet continue.
Sway bar links had to get replaced... somehow one of the replacements even ends up being defective. It's like the pro master city's natural state is to be broken.
Dec 2020- Blinker stopped working. In a normal vehicle this would be a twenty dollar fuse box fix (the relay). But the blinker in the promaster has no fuse or relay. It goes through the computer. Which means what is normally a twenty dollar fix you can do yourself, on this van is of course a five hundred dollar part and you’ll need a mechanic so as not to set off the airbag... replacing the blinker relay on a Ram Promaster means having to replace every other switch on the steering column as well. Thanks Ram.
Under both the seats is an in explicable hole that you can reach quite a ways back under the floor. I don’t know how, but when I drive through rain they fill with water. And stuff starts to mold. Ram promaster goes above and beyond. It’s not just a mechanical hazard, it’s a biological hazard too.
There’s also a new intermittent leak from the dash onto the passenger front seat side floor. Would have assumed it’s to do with the ac, except it’s winter and I haven’t been running the ac. Starting to get the feeling the van is trying to drown itself. Maybe I’ll give it what it wants and drive it into a lake. A Christmas miracle.
What will fall off next? When will the money run out to repair this pothole with wheels? Stay tuned for more exciting adventures in pro disaster city... the anti-herbie.
Promaster City Wagon SLT
5 out of 5 starsLostrminds, 07/11/2016
2016 Ram ProMaster City Wagon SLT 4dr Minivan (2.4L 4cyl 9A)
Sitting at home late one night researching minivans on YouTube. Thank goodness I ran across the Ram Promaster City Wagon. The wife wanted stown'go style mini. That was enough to make me throw up but this van was interesting. We had looked at and drove C, D, H, K & T vans, did I miss any? Sure they had the stuff but they carried the average $33k+ price tag. Two weeks later a new Ram … City Wagon SLT in our drive. A great bang for the buck.
Now owning our Ram Promaster City Wagon SLT for almost 3 weeks now with 2400 miles on the clock. I can say we love it. Ride, handling, gas mileage and interior space is fabulous.
Our wagon had a long list of options from heated seats, backup camera w/ rear audible sensors, fog lamps, aluminum wheels, electric windows and doors (child proof lock outs in rear for windows & doors too), adjustable steering wheel, electric adjustable heated mirrors, rear wiper/washer with defroster and the Uconnect radio which is far superior than our Mylink on our GM. The front overhead storage shelf is Awesome, too. For the cup/bottle holder baby crowd: front doors 2, rear doors 1 and center console 2 that's a total of 8.
Head room, shoulder, leg room up front and back is great. The front doors offer easy access to the front seats which are equipped with turn knobs to adjust seat recliner with lumbar support. Boohoo no lever. Passenger has recliner knob. The rear sliding doors open to expose rear seats that tumble forward in 60/40 fashion. 60 on drivers side 40 on passenger side but are non-removable. Putting our toddler in his car seat with ease, no issues with banging your head, bending over straining your back and easy access to adjust that car seat. Also each rear seating position (3) has the LATCH System to install a child's car seat.
Cabin safety I see front air bags, front bucket seats tagged with airbag equipped and side curtain airbags front and rear, too. I read something about knee protection: not sure if that means airbag or just the design of the lower dash. Other safety items that seem standard on every vehicle I assume need to be stated: antilock brakes, skid control, hill assist.
A personal not on safety I've read the professional reviewers complain of "NO" 3rd row seat: thank goodness! I've witnessed a few highway rear ended accidents in my day and everyone I've witnessed are automobiles that get smashed into the back to the rear window. It is in my personal option a tragedy waiting to happen to place your children or loved ones in a far rear seat/3rd row in any minivan or small SUVs. That could result in your child being (the Bumper) compacted in any type of rear end Collision/accident. As the driver I have a cripple zone in front of me with airbags and a steering to attempt to maneuver but you have limited of no control what so ever when hit from behind. With that in mind why would you place a child in the rear crumple zone! Explain that to me? Why! A quick internet search will qualify my option. Purchase a full sized van, Suv or a bus.
The rear cargo doors are also 60/40 opening to 90 or 180 degrees they offer easy low height access to the rear cargo area which is carpeted with 4 anchoring points and shallow built-in side shelving on both sides. Rear cargo area is roughly 49" between wheels by 52" with seats up and 67" with seats folded. Stack that firewood, carry mulch, toss in the dog or pickup your groceries with no worries of damaging your interior cargo area, no fancy trim just space.
Our gas mileage is averaging 26.8. Nice pickup, great cruising on the highway. Set cruise at allowable speed and the motor and 9 speed automatic handles it nicely. If you want to control your shifts tap the gear selector to manual and take control of that 9 speed gear box.
Handling on the winding roads at posted limit to me is sure footed and pleasant. In our area we have many unpaved, washboard, loose gravel roads it performs satisfactorily stays were pointed. I've driven auto cross in my Alfa, motorcycles, snowmobiles and boats. Is it my Alfa Spider no but it's not a barge either. Fun would be the word with manners.
Interior noise seems to be a topic of concern. It's a van! Well we both think our Ram interior is as quiet as our 2014 Chevy extended super quiet cab. Nice sounding 6 speaker stereo, free satellite radio for a year, flawless Bluetooth hookup and iTunes no problem. Two 12volt plugs between the seats and one in the rear driver side also near the shifter a usb and audio input for your phone.
I personally like the look of the wagon. I've fielded many questions from I suppose similar minded folks at almost every stop: gas station, grocery and even the highway rest area. I'm willing to shown'tell but the wife not so much.
Our dealer was superb out of Warren PA. Hats off to Cory and Troy. Best ever experience I've ever had! Out the door with the exterior and interior protection treatments and a Michelin tire swap w/nitrogen came in rig
Not a fan
3 out of 5 starsMark, 01/30/2018
2016 Ram ProMaster City Tradesman Cargo 4dr Minivan (2.4L 4cyl 9A)
My first review was on 11/1/16 shortly after purchasing this vehicle. I was unsure of my feelings about it but now I can honestly say I do not like this van. one of my complaints early on was the acceleration. It's a peppy vehicle but the gas petal is way to sensitive and acceleration from a stand still is inconsistent. I've had the vehicle long enough to have gotten used to driving it … but sometimes I step on the gas and the van accelerates normally. Other times it moves too quickly and there are times when it seems like it doesn't respond at all. Not a good feeling in busy traffic. Then there is the brake issue I mentioned in my first review. The issue still exists and RAM has no plans to do anything about it. I guess it's not an expensive enough vehicle for them to care about. Every morning when I leave for work my brakes screech like crazy due to the cheap metal they used on the drums and they rust overnight. Either that or the pads have a high metal content and the metal in them rusts. The screeching does go away after driving the vehicle and making a number of stops to "grind" the rust away. On a rainy day I can get thru the screeching period, drive for a while until I reach my destination, get back in the van a few hours later and the brakes screech all over again. This is unacceptable! Since my last review I have realized that this van handles bumps horribly. I have a 12 year old pickup that rides better than this thing. Now I am having electrical/transmission issues and am actually waiting for the local RAM service tech to call me back to arrange to have the van towed for them to evaluate/repair the issue. Maybe it's just my vehicle as I do see positive reviews but I am not happy with it.
What can't my Promaster City Wagon do?
5 out of 5 starsWendy F, 09/15/2016
2016 Ram ProMaster City Wagon SLT 4dr Minivan (2.4L 4cyl 9A)
I love my Promaster City Wagon. In bright yellow, I might add. It looks like a little bread truck/caution sign driving down the road but I am so happy inside. I have to say that I am trading in two cars for this one PMC wagon: a 1998 Toyota Tacoma with camper shell, and a 1995 Chevy Lumina minivan. I like a car with great utility and a car that I can sleep in on road trips. My old truck … and van were each really good in their own way. But my new PMC Wagon tops them both--as a hybrid truck/van monster. Obviously my review is being written by someone that drove a Tacoma and an old van--not a Lexus so my needs for comfort and luxury may be somewhat less than yours, but here is what I think. This car is so fun to drive and so comfortable that I have no idea that I am in a cargo van -- except for the fact that it holds boat loads of stuff. It accelerates quickly -- too quickly if you want to watch your gas mileage, it handles and turns very well. It stays on the road. I can pass ANYONE on the highway, and often do. No trouble getting up to speed to merge onto the highway either. The seats are comfortable in the SLT with the extra lumbar support. It is true, you do have to crank the recliner knob and it is a bit slow, my old Lumina van was the same way. The front seats go so far back that you can sleep in them just fine. I am 6'2" and find so much leg room up front that I don't have to put the seat all the way back (never happens in other cars). If you don't want to sleep in the front seat then tumble half the back seat forward and sleep diagonal on the floor (if you're under 6' tall you don't have to sleep diagonal). It can come with satellite radio and has a great entertainment/computer console with buttons integrated into the steering wheel, built-in hands-free phone calls with bluetooth. Someone complained about not having a CD player. Well any smart phone or mp3 device will hook right up to the radio console with USB or bluetooth. Tons of head room, you can put your arms straight up and wave them around. Way cool overhead storage and clever bottle holders in the door pockets. Good, solid construction. Sliding doors are light and very slidey with very clever handles. I love the simplicity and design of the door handles and latches and the combination door handle/lock button in the front seats. Cavernous front seating area with wide angle view. I want to drive this thing to Alaska to see the wide open scenery. I think it is quiet. I know it is quiet compared to my Tacoma (which is a noisy little truck) and even compared to the Lumina. Even during a wind storm, I did not feel that the van was too tall or got too much wind noise or battering around. Note that it is wider than your average minivan. A wider track like a jeep might be helping to avoid that too-tall feeling. It corners like a car, not like a van. I have almost 5,000 miles on it so far and no mechanical problems yet (knock on wood). I am getting about 24 mpg in town and more like 26 on the highway. Best mileage in 9th gear (85mph and 30 mpg). I have not tried it in the snow yet. As a front wheel drive I expect it will do OK, but we'll see. It has a quick disconnect battery! Seriously, you just pull up a big pin. I have been waiting for that for years. My first car was a Studebaker (no I am not that old...the car was older than me) and I loved my Studebaker because of the simple, functional design. I feel like I have finally bought another Studebaker. You can't beat the combination of price and utility (and I suspect, but we don't know yet because it is a new model...reliability). Driver fatigue is very low in this car due to comfort. The speedometer is oddly off to the left of the dashboard (not centered) and I don't think the trip computer allows you to show a digital speed which would be handy. What you see in front of you is the date and some other trip info. I think this is funny because the date doesn't change--all day long. But maybe if you're using this as a work van and have to sit in that front seat and do paperwork, you'll appreciate knowing where to find the date? I had wanted to buy a car with automatic climate control, but this car did not have that option. I must say I really don't spend much time fiddling with the temperature controls in this truck anyway. There is an unfortunate blind spot where the panels are in the back/sides that prevents you from seeing, in parking lots, if someone is approaching the back of your car from the side. But a backup camera, and audible object detection system help with that. So my complaints are way fewer than the things that I love about the car. I get compliments often about its looks and potential versatility. My old parents find it easy to get in and out of both the front and back seats, it has a low step-in height than most trucks and a higher seat height than most cars. I consider it a FWD SUV, for on-road adventure; a mini, dry camper; a daily driver; and a cargo hauler.
2016 ProMaster City Highlights
Tradesman Cargo
Base MSRP Excludes Destination Fee | $23,445 |
---|---|
Engine Type | Gas |
Combined MPG | 21 MPG |
Cost to Drive | $141/month |
Seating | 2 seats |
Drivetrain | front wheel drive |
Warranty | 3 years / 36,000 miles |
Safety
Key safety features on the ProMaster City include:
- Tire Pressure Warning
- Stability Control
Related Used 2016 Ram ProMaster City info
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