Used 2020 Ram ProMaster City Consumer Reviews
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Stiff Painful Pain in the Neck Vehicle!!!
Dissapointed, 01/05/2022
updated 02/16/2024
2020 Ram ProMaster City Tradesman Cargo 4dr Minivan (2.4L 4cyl 9A)
3 of 5 people found this review helpful
If you want to be in constant pain in neck head shoulders and arms... THIS IS THE VEHICLE FOR YOU! I wouldn't wish this vehicle on my worst enemy, well maybe my worst enemy. The turning radius is worst than a fully loaded semi with double trailer. The gas feed is dangerous, lurches even at lightest touch, why I got whip lash from it and am in constant pain. The lurching is really dangerous if you are close to the car in front of you. Took to dealer but "that's the way it is". Initially had electrical problems with internal lights, so after they "fixed" it, I just kept them off all the time. My other problem is that the sales person at Crown in Oxnard failed to inform me that this is a COMMERCIAL VEHICLE AND REGISTRATION COSTS A FORTUNE. My GMC cargo van, which is much bigger, I never had to pay commercial registration, so I never thought to even ask, nor did he volunteer the info. This vehicle was only to be for personal use, but since it did not have a seat in the back it is commercial vehicle!! (never told about that either) And perhaps worst of all, is the mini toy-like gas tank. Gotta fill it up almost everyday when I go to the grocery store and then gas station. I was used to 26 gal tank in my GMC but this only has 16 gallon, can't go anywhere with a small tank like that. Not fo forget the suspension; Stiff, Stiff, Stiff; feel every little bump and it hurts the neck even further. The seat doesn't help is is also not really padded. What more can I say... If you want this for personal vehicle PASS! If it is for business use every day, be prepared to be constantly in pain from the lurching, stiff suspension and the cost in time for filling the tank every day or more... and not being able to do a u-turn at a light. Still the worst vehicle I've ever driven or owned. Updated 7-28-2022
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Bed integration between transmission and engine
Boris , 03/16/2022
2020 Ram ProMaster City Tradesman SLT Cargo 4dr Minivan (2.4L 4cyl 9A)
2 of 3 people found this review helpful
I bought the cargo car for construction work instead buy RAM Truck and very disappointment. I just explain some problems: 1. Main problem, which apply during last 30 years. It is integration transmission and engine. Look like torch I can't even imaging how is low driving on hills in San Francisco. 2. Vibration of transmission so high, I am filling, may I use Jack hammer in driving time. Four times brought to dialer, insignificant diagnostic with target, just charge without any warranty (power & transmission)! Diagnostic are 3-4 days, and result - visible problem, engine mounts, charge - $1350 Not start engine - diagnostic result - change motor oil for $90 and so, and so.......
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2020 Ram ProMaster City for sale near you
3 of 19 listings
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Van so perfect I went to buy one and bought three.
Chris B, 01/03/2021
2020 Ram ProMaster City Wagon SLT 4dr Minivan (2.4L 4cyl 9A)
2 of 6 people found this review helpful
I needed a commercial van to carry light loads and/or people from state to state. I wanted something minivan-like, but usable in a commercial/construction setting. These vans drive great for this purpose, are perfectly capable, and should be one of the most cost effective purchases I have made for my business.
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Great basic vehicle for moving cargo and/or people
DJ, 04/09/2025
2020 Ram ProMaster City Wagon SLT 4dr Minivan (2.4L 4cyl 9A)
0 of 0 people found this review helpful
The 2020 SLT Wagon is a fine vehicle with an interesting combination of features. For small business use, the wide-opening rear doors and cargo area allows a forklift to direct-load a 48-inch pallet into the back, and dual sliding side doors allow quick access to cargo in tight areas or traffic. Second row seats are removeable with a few bolts, leaving a huge cargo space or for car-camping. I left the smaller 2nd row seat in place and removed the larger section, allowing seating for 2 + the driver, and near-max cargo capability. Engine/transmission is peppy and has been trouble free for all 70k miles. The full headliner and mostly-covered rear sidewalls make it significantly quieter and temperature-stable than a stock unlined cargo van. Suspension is a bit stiff, as most folks would expect on a small vehicle rated for a 3/4+ ton load. On/off heated front seats are nice on those cold mornings. USB media input allows for streaming or listening to pre-recorded content like podcasts from your personal device. Radio and phone interface are basic, but solid -- no bells and whistles here. The optional Entertainment package on mine gives more speakers to fill that cavernous rear space with music, and adds electric side windows in the sliding doors for the second row seats. 16 gallon gas tank is standard for a vehicle of this size. The large mirrors w/small curved-mirror inserts, in combination with the Wagon-option extra windows on the side and rear doors, give better-than-usual driving visibility than a closed-box cargo van, and the backup camera makes parking or backing into loading docks a breeze. Mileage is fine, but wildly variable depending on wind. Catch a good tailwind on the highway and you'll be shocked at your great mileage, but conversely, a stiff headwind on a long trip will make you sad at the pumps. It's a nice brick, but it's still a brick.
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