2019 Ram ProMaster Window Van Review
Price Estimate: $19,779 - $23,285

Edmunds' Expert Review

by Kurt Niebuhr
Senior Vehicle Test Editor
Kurt Niebuhr has worked in the automotive industry since 2005. A automotive photographer by trade, Kurt is now one of Edmunds' high-performance test drivers. He's driven and photographed hundreds, if not thousands, of vehicles all over the world, so Kurt's library of automotive experiences would certainly make for a good book. When not dreaming about getting his racing license or trying to buy out-of-date film for his cameras, Kurt can usually be found cursing at his 1966 Mustang.
Pros
- Impressive payload capacity
- Space-efficient layout
- Good turning radius for its size
- Improved tow rating with a Class IV hitch
Cons
- Rough riding, even for a van
- Rear seats must be purchased through a third party
- The steering wheel is not adjustable for tilt
What's new
- Newly restyled grille
- Higher tow rating
- Part of the first ProMaster generation introduced in 2014
The 2019 Ram ProMaster Window Van is the people-carrying version of the ProMaster Cargo Van (reviewed separately). Its front-wheel-drive layout is unusual since full-size vans are traditionally rear-wheel-drive, but it does provide benefits. It has a lower floor height, which makes cargo loading and entry and exit easier. And extra engine weight over the front wheels can offer better traction on slippery roads. A tight turning circle also helps with low-speed maneuverability.
For sale near Columbus, OH
13 listings
- 39,508 miles
- No accidents, 2 owners, personal use only
- 6cyl automatic
- Jason Lewis Chrysler Dodge Jeep Ram (318 mi away)
- Back-up camera
- Bluetooth
- Tire Pressure Warnin...
- USB Inputs
- Trip Computer
Close
Located in Sparta, TN
Local Trade, Fully Detailed, Chrome Front Grille, Class IV Receiver Hitch, Front Fog Lamps, GPS Navigation, Interior Convenience Group, Locking Glove ...
AutoCheck Vehicle History Summary
Accident Free Vehicle: Yes
Personal Use Only: Yes
History Provider: AutoCheck
Title Details: Clean Title
Salvage Vehicle: No
Frame Damage: No
Theft History: No
Lemon Status: No
Free History Report: No
Features and Specs:
Listing Information:
VIN: 3C6URVUG0KE527615
Stock: LE12077
Certified Pre-Owned: No
Listed since: 12-20-2024- 22,790 miles
- No accidents, personal use only
- 6cyl automatic
- Greene Ford (402 mi away)
- Back-up camera
- Bluetooth
- Tire Pressure Warnin...
- USB Inputs
- Trip Computer
Close
Located in Gainesville, GA
This 2021 Thor Sequence 20k motor coach is like new!! The plumbing system has never had water in it. The shower, toilet, oven, and range have never b...
AutoCheck Vehicle History Summary
Accident Free Vehicle: Yes
Personal Use Only: Yes
History Provider: AutoCheck
Title Details: Title information not provided
Salvage Vehicle: No
Frame Damage: No
Theft History: No
Lemon Status: No
Free History Report: No
Features and Specs:
Listing Information:
VIN: 3C6URVUG5KE558925
Stock: P58925
Certified Pre-Owned: No
Listed since: 08-12-2020
Ram has boosted the ProMaster's towing capacity this year. The van's maximum rating of 6,800 pounds is still a little short of the competition, but it should be sufficient for most users. And thanks to upgrades this year, the 2019 Ram can handle payloads of up to 4,230 pounds on the 2500 version and an impressive 4,680 pounds on the 3500.
Perhaps the biggest drawback is that the ProMaster is sold with front seats only — or just a driver's seat if you'd prefer — with no option of fitting rear seats from the factory. That means the buyer will need to find a third-party upfitter from which to buy and install the seats. On the whole, though, we like the ProMaster and find it to be a solid pick for a commercial passenger van.
Edmunds' Expert Rating
The 2019 Ram ProMaster is a good choice for buyers needing to carry people, haul cargo or do both. It offers a space-efficient design and impressive payload capacity when properly equipped. It doesn't come with rear seats from the factory, though.
Trim tested
Edmunds has not yet driven any version of this vehicle, but we have limited experience with a preproduction model. The following is our first take on what's significant about it and what you can expect.
Driving
The 3.6-liter V6 is the only engine available. It's refined and quiet, and the transmission shifts smoothly. The ProMaster is easy to drive in crowded urban centers thanks to its light steering and relatively tight turning radius.
Comfort
The seats are well-bolstered and fairly comfortable — there's even a suspension seat as an option. But the ride is a little rough, even by van standards. Selecting optional floor coating might help alleviate the noise from an empty cargo area.
Interior
Utilitarian vans are seldom known for their comfort, but the ProMaster is fairly easy to get in and out of. Unfortunately, the steering wheel does not adjust for tilt, which can make for a compromised driving position. Visibility out the front is a strong point.
Utility
It doesn't get much more useful than a van. And as long as you don't want factory-installed rear seats, there are quite a few ways to equip the cargo area of a ProMaster. Payload capacity is very competitive.
Technology
A rearview camera and a 5-inch touchscreen with Ram's Uconnect interface are standard.
Which ProMaster Window Van does Edmunds recommend?
The list of standard features is the same no matter which trim you specify, so your decision about which ProMaster version to get will likely be based purely on your business needs. The 3500, because of its additional length, will be beneficial for packing in as many passengers, and their luggage, as possible. The 3500 also comes with the highest payload and tow ratings in the lineup.
Compare 2019 Ram ProMaster Window Van trim levels
Helpful trims summary and side-by-side comparison chart
2019 Ram ProMaster Window Van models
The 2019 Ram ProMaster Window Van comes in 2500 and 3500 versions. Both have a 159-inch wheelbase and a high roof, which allows adults to stand up inside the van. The 3500 version, however, also has an extended-length body. (It's 250 inches long versus 236 inches for the 2500 van.) Only front seats are provided since Ram expects owners to outfit the van to suit their needs. Options and engine choices are available equally on both the 2500 and the 3500.
Standard on the Ram ProMaster Window Van is a 3.6-liter V6 engine that produces 280 horsepower and 260 pound-feet of torque. Power is sent to the front wheels through a six-speed automatic transmission.
Other standard features include 16-inch steel wheels, a passenger-side sliding side door, air conditioning, cloth bucket seats, power front windows, power locks, keyless entry, a telescoping (but not tilt-adjustable) steering wheel, a rearview camera, a 5-inch touchscreen, and a four-speaker audio system with USB and auxiliary audio inputs.
Available options include alloy wheels, foglights, daytime running lights, a driver-side sliding door, windows for the side and rear doors, power-folding and heated sideview mirrors, rear parking sensors, cruise control, a cargo partition (with or without a sliding window), heated seats, swivel seats, a suspension driver's seat, adjustable lumbar support, a leather-wrapped steering wheel, interior wall paneling, and various add-ons aimed at upfitters. You can also get satellite radio and a navigation system.

The Hemi Is Back! Ram Adds a V8 Option for 2026

The Best Cars (Currently) Made in America

2026 Ram 1500 Express Is Cheap, Doesn't Look It

Ford F-150 vs. Chevy Silverado vs. GMC Sierra vs. Ram 1500 vs. Toyota Tundra: Every Full-Size Truck Compared
See Edmunds pricing data
Has Your Car's Value Changed?
Used car values are constantly changing. Edmunds lets you track your vehicle's value over time so you can decide when to sell or trade in.
Ram ProMaster Window Van Reviews
Owner Reviews
5(50%)
4(0%)
3(0%)
2(0%)
1(50%)
Most Helpful Owner Reviews
Trending topics
Incomparably the worst vehicle in its class!
1 out of 5 starsMr Mental Mike Y, 04/01/2019
2014 Ram ProMaster Window Van 2500 High Roof 3dr Van (3.6L 6cyl 6A)
Say goodbye to your cash now!
If you are looking to purchase one of these vehicles I highly suggest, from experience, not to purchase the Ram Promaster 2500.
Why not? Because you want a vehicle that doesn't need to have its transmission replaced every hundred-thousand miles.
What? Yes. It has a mini-van trani in it and they are only rated for 100,000, that's it
I had mine done at … 98,000
But that's not all. There are plenty of other issues, nearly to numerable to list.
Electronics shorts require it to be jump started frequently. The mechanics are unable to find these and down time has been costly.
The radio and rear cameras stopped working and were disconnected.
The transmission mounts went and now the van can make sharp right hand turns without you even turning the wheel!
It will drive you right off the road in moments should you blink too long.
It's rated at 20mpg but that's a lie. You are fortunate to get 15.
Continual problem with the rear door locking
Sounds like a freight train going down the road.
You cannot get parts for it!!!
I have been on a waiting list, and I am number 365 on the list, just for a transmission mount.
Brake caliper blew up. They are not sold at the local auto parts store, nor are they sold at Napa nor are they sold at Autozone, nor are they sold at Advanced Autoparts. You have to go online and search for them. Or, you could ask your dealer. I think that's what Ram wants, use their overpriced dealer garages to siphon even more money out of your wallet.
Let's review shall we:
Faulty breaks
Faulty electrical system
Full dashboard failures
Mini-van transmission that you are guaranteed to have to replace
Engine mounts that will need to be replaced
Hard to find, no, nearly impossible to find parts
Locking issues
Water comes in through the top of the windshield
I mean, these are not little issues. These are time intensive, costly issues.
Please, do not purchase this van. You will certainly regret it.
I was insulted one day when a fellow contractor said I had purchased one and he said that he had one at one time and that it was the biggest hunk of junk he had ever purchased. Now that I think about it he was most certainly %100 correct. I could have done better in a junk yard and saved myself all of that money.
If I can even sell it I doubt I will even get back the money I put into the repairs!
I am updating this review.
Since the last time we now have a tapping noise which may be the valves.
I was told the transmission, a different part of it this time, should be replaced (again).
The door fan motor had gone and was clicking mercilessly. The book hours on that are THIRTEEN to replace it which entails dismantling the entire dash, steering column and AC lines + part price.
We have an electrical short STILL that several mechanics have not been able to isolate. Batteries keep dying.
Back bottom lock-catch on the rear door needs to be manually opened every time I want to shut the door.
Using a defroster this past winter the front windshield just cracked.
It now makes a big clunking noise when I go around corners like the back box is trying to rip free.
It's even tipping to one side now
And all of this in under 140,000 miles...
AND NOW, at 142,000 we just got our SECOND TRANSMISSION for $5400
YOU BELIEVE THAT!!!!!!
Wait, it gets better!
We have a piston rod going and the mechanic said this is a "throw away" engine
SOOOOOOOoooooooo
We had to have a NEW ENGINE put in at $7,000.00
You can't make this up
The nerve of them even asking me to pay for a new engine is outrageous!
They have the nerve of even selling these piles of moving garbage!
This is hands down the WORST VEHICLE in existence, ever built, ever will be built
$12,000.00 invest in just 2 months
What a piece of poop this thing is
Utter waste of materials
I hate it will the glowing fiery passion of 10,000 white hot suns!
Perfect for our needs.
5 out of 5 starsNew Car Owneer, 03/21/2019
2018 Ram ProMaster Window Van 2500 High Roof 3dr Van (3.6L 6cyl 6A)
Overall material quality in new vehicles is not what it used to be. Other than that, we are pleased.
We have a limited number of reviews for the 2019 Ram ProMaster Window Van, so we've included reviews for other years of the ProMaster Window Van since its last redesign.
2019 ProMaster Window Van Highlights
2500 High Roof
Base MSRP Excludes Destination Fee | $36,295 |
---|---|
Engine Type | Gas |
Seating | 2 seats |
Cargo Capacity All Seats In Place | 420.0 cu.ft. |
Drivetrain | front wheel drive |
Warranty | 3 years / 36,000 miles |
Safety
Our experts like the ProMaster Window Van models:
- Rear Park Assist
- Warns you if you get too close to an object you can't see while backing up.
- Rear Backup Camera
- Helps you navigate accurately while backing up, especially helpful in a large van.
- Airbags
- Equipped with driver and front passenger airbags, including front and side curtain airbags.
People who viewed this also viewed
Starting at $44,960 |
Starting at $69,995 |
3.1 average Rating out of 33 reviews. |
Starting at $40,275 |
Related Used 2019 Ram ProMaster Window Van info
Vehicle reviews of used models
- Audi Q5 2020 Review
- Rolls Royce Wraith 2020 Review
- Ford Mustang Mach E 2021 Review
- Ram 1500 2020 Review
- Lexus Ux 200 2021 Review
Shop similar models
- Used Ram Promaster-cargo-van 2025
- Used Chevrolet Express-cargo 2024
- Used GMC Savana-cargo 2024
- Used Ford Transit-van 2019
Shop used vehicles in your area
- Used Ram ProMaster Window Van 2014
- Used Ram ProMaster Window Van 2015
- Used Ram ProMaster Window Van 2016
- Used Ram ProMaster Window Van 2017
- Used Ram ProMaster Window Van 2018
- Used Ram ProMaster Window Van 2019
- Used Ram ProMaster Window Van 2020
- Used Ram ProMaster Window Van 2021 For Sale
- Used Ram ProMaster Window Van 2022
- Used Ram ProMaster Window Van 2023
Popular new car reviews and ratings
- New Toyota Grand Highlander
- 2026 Toyota Grand Highlander News
- 2025 Chevrolet Trax
- Toyota Highlander Hybrid 2025
- 2026 Toyota Highlander Hybrid News
- 2025 Grand Cherokee
- 2025 Hyundai Kona
- Chevrolet Traverse 2025
- New Ford Mustang
- New Chevrolet Corvette
Research other models of Ram
- New Ram 1500
- New Ram 2500
- 2024 RAM 150
- Dodge Ram Pickup 1500 2024
- Ram ProMaster Cargo Van 2025
- 2024 Dodge Ram Pickup 2500
- New Ram ProMaster Window Van
- Ram 2500 2024
- 2024 ProMaster Window Van
- New Ram 1500 Classic
Other models
- Used BMW 3-Series-Gran-Turismo in Stillwater, OK 2019
- New Hyundai Venue for Sale in Yakima, WA
- Used Nissan Versa-Note in Plainfield, IL 2019
- Used Kia Spectra in Pell City, AL 2009
- Used Cadillac Ats-Coupe in Towson, MD 2019
- Used Porsche Boxster in Kingsland, GA 2016
- Used Mercedes-Benz E55-Amg in Windsor, CA 2000
- Used Ferrari 488-GTB in Dalton, GA 2019
- Used Land-Rover Range-Rover-Evoque in Mansfield, TX 2025
- Used Saab 9-2X in Roseville, MI 2006