2020 Ram ProMaster Window Van Review
Price Estimate: $21,454 - $24,749

2020 Ram ProMaster Window Van Review
Pros
- Impressive payload capacity
- Space-efficient layout
- Good turning radius for its size
- Strong tow ratings
Cons
- Rough riding, even for a van
- Rear seats must be purchased through a third party
- The steering wheel is not tilt-adjustable
What's new
- Expanded range of wheelbase and high roof combinations
- Part of the first ProMaster generation introduced in 2014
Overview

Short of getting a commercial driver's license and buying a bus, full-size vans are the best way to transport more than eight people. The 2020 Ram ProMaster Window Van certainly has the space, but there's a rather significant catch: It doesn't come with passenger seats. No, Ram doesn't expect your passengers to sit on a bare metal floor. Instead, you have the opportunity to configure the interior to your particular needs through third-party upfitters. In essence, it's the same as the bare-bones ProMaster Cargo Van with windows.
For sale near Columbus, OH
4 listings
- 39,955 miles
- No accidents, 2 owners, corporate fleet vehicle
- 2 Seats
- Sherry Chrysler Jeep Dodge Ram (73 mi away)
- Back-up camera
- Bluetooth
- Tire Pressure Warnin...
- USB Inputs
- Trip Computer
Close
Located in Piqua, OH
Summary Wheelchair Accessible! We Build Custom Mobility Vehicles! Full-Size Vans, Minivans, Commercial Shuttles, Luxury Vans and More Are Available! P...
AutoCheck Vehicle History Summary
Accident Free Vehicle: Yes
Personal Use Only: No
History Provider: AutoCheck
Title Details: Clean Title
Salvage Vehicle: No
Frame Damage: No
Theft History: No
Lemon Status: No
Free History Report: Yes
Features and Specs:
Listing Information:
VIN: 3C6TRVPG9LE137699
Stock: CP17399T
Certified Pre-Owned: No
Listed since: 01-31-2025- Not provided
- No accidents, 3 owners, personal use only
- 2 Seats
- Simms Chevrolet (222 mi away)
- Back-up camera
- Bluetooth
- Heated seats
- Tire Pressure Warnin...
- Parking sensors
Close
Located in Clio, MI
**Wheel Chair Lift** Black Clearcoat 2020 Ram ProMaster 2500 Window Van High Roof FWD 6-Speed Automatic 3.6L V6 24V VVT1-Yr SiriusXM Radio Service, 3....
AutoCheck Vehicle History Summary
Accident Free Vehicle: Yes
Personal Use Only: Yes
History Provider: AutoCheck
Title Details: Clean Title
Salvage Vehicle: No
Frame Damage: No
Theft History: No
Lemon Status: No
Free History Report: No
Features and Specs:
Listing Information:
VIN: 3C6TRVPG3LE139528
Stock: 25U187T
Certified Pre-Owned: No
Listed since: 09-19-2025
Starting from scratch certainly has its advantages for customization, and the ProMaster's blank canvas interior gives you nearly limitless options. The space is huge, especially if you opt for the longer 3500 model. And the front-wheel-drive layout provides a lower floor for easier passenger and cargo loading. It also benefits from a small turning radius for easier maneuverability and a respectable tow rating of 6,800 pounds. On the downside, the ride quality can be rough, and some drivers may find their seating position lacking in adjustability.
If you need a turnkey full-size passenger van, the 2020 Ram ProMaster Window isn't for you. Otherwise, the ProMaster should work out well for a variety of commercial uses.
2020 Ram ProMaster Window Van trim level differences
The 2020 Ram ProMaster Window Van comes in 2500 and 3500 versions in place of typical trim levels. Both have a 159-inch wheelbase and a high roof, which allows adults to stand up inside the van. But the 3500 version has an extended-length body. Only front seats are provided since Ram expects owners to outfit the van to suit their needs. Options and engine choices are available equally on both the 2500 and the 3500.
Which ProMaster Window Van trim does Edmunds recommend?
Deciding which ProMaster to get is dependent entirely on how you intend to use it. For ultimate passenger and luggage capacity, the 3500's added length is the go-to choice. Otherwise, the 2500 is essentially the same.
Compare 2020 Ram ProMaster Window Van trim levels
Helpful trims summary and side-by-side comparison chart

Best Full-Size Truck of 2025: F-150, Silverado, Ram, Tundra and Sierra Ranked

Ram's Fully Electric Truck Is Dead

2026 Ram 1500 Hemi V8 First Drive Review: Yeah, It's Slower. So What?

2025 Ram 1500 Limited: What's It Like to Live With?
Ram ProMaster Window Van Owner Reviews
Most Helpful Owner Reviews
Trending topics
Incomparably the worst vehicle in its class!
1 out of 5 starsMr Mental Mike Y, 04/01/2019
2014 Ram ProMaster Window Van 2500 High Roof 3dr Van (3.6L 6cyl 6A)
Say goodbye to your cash now!
If you are looking to purchase one of these vehicles I highly suggest, from experience, not to purchase the Ram Promaster 2500.
Why not? Because you want a vehicle that doesn't need to have its transmission replaced every hundred-thousand miles.
What? Yes. It has a mini-van trani in it and they are only rated for 100,000, that's it
I had mine done at … 98,000
But that's not all. There are plenty of other issues, nearly to numerable to list.
Electronics shorts require it to be jump started frequently. The mechanics are unable to find these and down time has been costly.
The radio and rear cameras stopped working and were disconnected.
The transmission mounts went and now the van can make sharp right hand turns without you even turning the wheel!
It will drive you right off the road in moments should you blink too long.
It's rated at 20mpg but that's a lie. You are fortunate to get 15.
Continual problem with the rear door locking
Sounds like a freight train going down the road.
You cannot get parts for it!!!
I have been on a waiting list, and I am number 365 on the list, just for a transmission mount.
Brake caliper blew up. They are not sold at the local auto parts store, nor are they sold at Napa nor are they sold at Autozone, nor are they sold at Advanced Autoparts. You have to go online and search for them. Or, you could ask your dealer. I think that's what Ram wants, use their overpriced dealer garages to siphon even more money out of your wallet.
Let's review shall we:
Faulty breaks
Faulty electrical system
Full dashboard failures
Mini-van transmission that you are guaranteed to have to replace
Engine mounts that will need to be replaced
Hard to find, no, nearly impossible to find parts
Locking issues
Water comes in through the top of the windshield
I mean, these are not little issues. These are time intensive, costly issues.
Please, do not purchase this van. You will certainly regret it.
I was insulted one day when a fellow contractor said I had purchased one and he said that he had one at one time and that it was the biggest hunk of junk he had ever purchased. Now that I think about it he was most certainly %100 correct. I could have done better in a junk yard and saved myself all of that money.
If I can even sell it I doubt I will even get back the money I put into the repairs!
I am updating this review.
Since the last time we now have a tapping noise which may be the valves.
I was told the transmission, a different part of it this time, should be replaced (again).
The door fan motor had gone and was clicking mercilessly. The book hours on that are THIRTEEN to replace it which entails dismantling the entire dash, steering column and AC lines + part price.
We have an electrical short STILL that several mechanics have not been able to isolate. Batteries keep dying.
Back bottom lock-catch on the rear door needs to be manually opened every time I want to shut the door.
Using a defroster this past winter the front windshield just cracked.
It now makes a big clunking noise when I go around corners like the back box is trying to rip free.
It's even tipping to one side now
And all of this in under 140,000 miles...
AND NOW, at 142,000 we just got our SECOND TRANSMISSION for $5400
YOU BELIEVE THAT!!!!!!
Wait, it gets better!
We have a piston rod going and the mechanic said this is a "throw away" engine
SOOOOOOOoooooooo
We had to have a NEW ENGINE put in at $7,000.00
You can't make this up
The nerve of them even asking me to pay for a new engine is outrageous!
They have the nerve of even selling these piles of moving garbage!
This is hands down the WORST VEHICLE in existence, ever built, ever will be built
$12,000.00 invest in just 2 months
What a piece of poop this thing is
Utter waste of materials
I hate it will the glowing fiery passion of 10,000 white hot suns!
Perfect for our needs.
5 out of 5 starsNew Car Owneer, 03/21/2019
2018 Ram ProMaster Window Van 2500 High Roof 3dr Van (3.6L 6cyl 6A)
Overall material quality in new vehicles is not what it used to be. Other than that, we are pleased.
We have a limited number of reviews for the 2020 Ram ProMaster Window Van, so we've included reviews for other years of the ProMaster Window Van since its last redesign.
2020 ProMaster Window Van Highlights
2500 High Roof
Base MSRP Excludes Destination Fee | $36,995 |
---|---|
Engine Type | Gas |
Seating | 2 seats |
Cargo Capacity All Seats In Place | 420.0 cu.ft. |
Drivetrain | front wheel drive |
Warranty | 3 years / 36,000 miles |
Safety
Our experts like the ProMaster Window Van models:
- Rear Park Assist
- Warns you if you get too close to an object you can't see while backing up.
- Rear Backup Camera
- Helps you navigate accurately while backing up, especially helpful in a large van.
- Airbags
- The ProMaster Window is equipped with driver and front passenger airbags, including front and side curtain airbags.
People who viewed this also viewed
Starting at $44,960 |
Starting at $69,995 |
2.9 average Rating out of 37 reviews. |
Starting at $40,275 |
Related Used 2020 Ram ProMaster Window Van info
Vehicle reviews of used models
- BMW 2 Series Gran Coupe 2020 Review
- Ford Explorer 2021 Review
- Polestar 2 2021 Review
- Chevrolet Trax 2020 Review
- Ford Ecosport 2020 Review
- Mclaren 765LT 2021 Review
- GMC Terrain 2020 Review
Shop similar models
- Used Ram Promaster-cargo-van 2025
- Used GMC Savana-cargo 2025
- Used Chevrolet Express-cargo 2025
- Used Ford Transit-van 2019
- Used Nissan Nv-cargo 2021
- Used Ford Transit-cargo-van 2026
- Used Chrysler Voyager 2025
- Used Nissan Z 2026
- Used Ford Transit-connect 2021
Shop used vehicles in your area
Popular new car reviews and ratings
Research other models of Ram
- 2025 Ram ProMaster Cargo Van
- Ram 1500 2024
- New Ram 1500
- New Ram ProMaster Window Van
- New Dodge Ram Pickup 2500
- New Ram 1500 Classic
- 2024 1500
- 2024 RAM 350
- 2024 Dodge RAM 350
- 2024 Ram ProMaster Window Van
Other models
- Used BMW M2-CS in Mckinney, TX 2026
- Used Genesis GV60 in Fullerton, CA 2025
- New Acura ZDX for Sale in Stillwater, MN
- Used BMW M4-CS in Marianna, FL 2025
- Used Genesis G90 in Mchenry, IL 2025
- New Buick Enclave for Sale in Nutley, NJ
- Used Ferrari 812-Superfast in Schertz, TX 2021
- Used Honda Pilot in Burlington, VT 2025
- New Audi Q5 for Sale in San Pablo, CA
- Used Mini Cooper-Clubman in Canandaigua, NY 2016