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Used 2011 Subaru Outback Consumer Reviews

4.3 out of 5 stars
177 reviews

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Cons
4.38 out of 5 stars

I waited 60k miles before I wrote this review

gartho, 10/11/2014
2011 Subaru Outback 2.5i Limited 4dr SUV AWD (2.5L 4cyl CVT)
30 of 30 people found this review helpful

We bought it new...its had 2 recalls on it since new I believe. I replaced the front rotor and pads at 57k only because the rotors warped. The car is great...the factory tires stink...I swapped to Hankook and like them. I cant say anything bad about our subie...well yes the handling sucked when it was new and I put the rear sway bar on and now its great!. Soft ride...ok fuel numbers... I will not sell it as long as this keeps up. It can climb a Mtn in the snow...hard to believe...

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4.88 out of 5 stars

Dollar for Dollar it can't be beat

tupdog12, 04/22/2011
2011 Subaru Outback 3.6R Limited 4dr SUV AWD (3.6L 6cyl 5A)
83 of 87 people found this review helpful

I purchased a 2011 Outback Limited with the 3.6R engine for my wife. (Everything except Nav) After driving it from Maine to Oklahoma (home), I had to have my own Outback so I sold my 2010 Maxima and purchased another 2011 Outback Limited with the 3.6R engine except this time with nav. I frequently refer to my outbacks as Honda Accords with AWD, however much more practical. You can haul and carry a lot of stuff home from Lowe's. I have several suggestions for improvement (explained later) and have actually conveyed them to Subaru. (Probably will fall on deaf ears though, however I did receive a nice response.) Great vehicle and you can't go wrong.

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4.13 out of 5 stars

Pretty good, but could be better.

kaitflower, 08/19/2011
2011 Subaru Outback 2.5i 4dr SUV AWD (2.5L 4cyl CVT)
64 of 67 people found this review helpful

I traded in my 07 Impreza Outback Sport for the new Outback late last year. I loved my sport and I miss it. I need a larger car to drive myself, husband and 2 60 lb dogs between Ohio and California a couple times a year. I have 22,000 miles on her already with no major mechanical problems. As many people say:STEERING WHEEL. The shake. It's horrible. The process is horrible. Took the car in one day and the insisted that they evaluate the tires. Bad tire was the verdict. Replace it and have to drive 4000 miles right away. Nope, still there. Take it back in and they decide to do the replacement steering wheel, etc. Still not fixed.

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3 out of 5 stars

Dumbest design - headlights

Dave, 05/23/2016
2011 Subaru Outback 2.5i 4dr SUV AWD (2.5L 4cyl CVT)
40 of 42 people found this review helpful

I like my outback, except that the design for headlight replacement is probably the poorest engineering design I have ever witnessed in my life. You need to remove multiple fasteners to push back the fenders in order to access the headlight assembly, then fit your arm in the tightest area to remove the assembly cover, access the bulb, and do the whole thing in reverse. Absolutely the dumbest design ever. Subaru touts itself as an outdoor, adventure type vehicle, appealing to the "outback" kinda explorer...yet, headlights are not for show' but for safety, and thus should be easily accessible if ever the Indiana Jones in you is out and about after dark and needs to repair a blown bulb....just like changing tires, adding fuel' or changing a belt...all these things should be doable by the driver ( alone in the wild) not by the dealer.....bad juju all around!

Safety
2 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
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1 out of 5 stars

NOT Reliable - CVT died at 133K

Paul C, 09/07/2018
updated 09/12/2019
2011 Subaru Outback 2.5i Premium 4dr SUV AWD (2.5L 4cyl CVT)
27 of 28 people found this review helpful

Update (Sept 2019). Purchased the 2018 base model Honda Accord Hybrid and am happy. Getting 46-50 MPG in the summer and about 40 in the winter. I miss riding up high and having AWD but what good is it to buy a Subaru when they won't stand behind their screw ups? ~p I am the original owner of a 2011 Subaru Outback which up until two weeks ago, has been a great car. (I have had all the routine maintenance done at the dealer and was saving up for the 135K service.) However, two weeks ago the CVT just gave out and it felt like I was learning to drive a manual transmission again. The car would clunk and lurch into gear. I took it into the dealership and found out that Subaru knew there was a problem and had extended their warranty on the CVT (with over 100K on them) to July 31, 2018. Mine died on August 20th, 2018. I read the Subaru forums and the advice given was to contact Subaru of America, which I did. They gave me the run-around telling me that they were waiting to hear back from the dealer but the dealer said that they had called Subaru of America repeatedly and had not gotten a response from them. Last night I received an email from Subaru of America: Paul, Thank you for the reply, I apologize as I was out of the office yesterday. I have received further details from Subaru of Puyallup for review. Your vehicle was given a warranty extension, The extension increased Powertrain coverage for all included vehicles to 10 years or 100,000 miles (whichever comes first). For vehicles over 100,000 miles, a 1 year extension had been granted for transmission concerns. The extension expired July 31, 2018 to have any transmission issues addressed by your local Subaru retailer. In the review with Subaru of Puyallup, they let me know that the repair estimate would be around 8536 plus tax. If I were to offer good will assistance, I do not believe that it would be a substantial amount toward the repair, however I would be more than happy to review for an owners loyalty coupon toward the purchase a new previously untitled Subaru if that is something you would be interested in. Please let me know how I can best assist moving forward. Regards, Mark Hammer Customer Retailer Services Subaru of America Inc.

Performance
2 out of 5 stars
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