Used 2022 Subaru Outback Wilderness 4dr SUV AWD (2.4L 4cyl Turbo CVT) Consumer Reviews
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Outback Wilderness
Where to start? There are a few things I do not like, and to be fair I traded in a 2021 Forester Touring model, so I was aware of a move down. I had read the reviews complaining of the "cubbies" and lack of storage space, it is true. Also, the radio is not very good. Not sure why Subaru didn't upgrade and put the Harmon Karden system in, but that is not a big deal. Wish it was easier to get in and out of, I am 6'2" and it was very easy to get into the Forester, I bang my knees on the Outback. That being said, I love this car! I do not understand the complaints about MPG - I drove over 500 miles this weekend (picked up the car Friday night) and during the break in period I have driven basically as I always have, and my combined MPG was 27.0 which is within the guidelines that are advertised. The turbo provided ALOT more punch that my Forester. I appreciate the ground clearance, the ride, which is smooth and it takes road imperfections, bump, potholes, etc., like they are not there. The seats are VERY comfortable, much better that the Forester. I was leery of the touch screen, but after being in the car all weekend, it is not an issue. Again, I don't understand the complaints I read about how "slow" it was to respond, I had zero issues with it. While there are things I would change, Subaru is not going to build a car just for me. I am very happy and look forward to many, many miles of enjoyable driving and now I am hoping and praying for a snow storm! UPDATE - 3 1/2 months in and over 13,000 miles and I am still loving this car! Have made a number of long trips and find that using the cruise control (set at 65 - I don't care if people pass me) and adjusted the cruise throttle to "economy" and I was getting 29 mpg. I plan to get new speakers later in the year but that is my only complaint. Solid and reliable - if you are a semi-old geezer like me you won't complain about the info-tainment, is it fast, nope, but I have a ritual now when I get in the car, start the engine (its a turbo and needs a few seconds) turn off the ASS - set the auto-hold, buckle up and head out. This car is worth the wait and I plan to drive it until the wheels fall off!
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Not reliable! Stay away!!!
I’m not happy with this vehicle and Subaru’s customer service. (Dealership and Subaru America) I have 2022 Subaru Outback Wilderness. The vehicle is now at 22000 miles. I have been driving for 6 months. Check engine light was on/ Rab disabled/ Eyesight disabled/Cruise control disabled 3 different times. 3 rd time,every single warning light was on, like a Christmas Tree. No solution so far. Customer service sucks at Subaru America and service department.I will not buy Subaru again.
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- Touring 4dr SUVMSRP: $28,4667 mi away
- Limited 4dr SUVMSRP: $28,5787 mi away
- Premium 4dr SUVMSRP: $27,9837 mi away
Good SUV with some drawbacks
Bought it new in June 2021 - Currently, about 3800 miles. The GOOD list: 1. SUV drives like a car. Good ride quality and comfortable seats. 2. Able to handle off road trips (but not like Jeep Wrangler Rubicon). 3. Reasonably priced for a good car with some compromises. 4. Should be able to handle well in snow with all terrain tires and X-mode. 5. Great amount of space in the trunk. 6. Seats and interior areas are easy to clean. The BAD list: 1. Touch screen, GPS, electronics are not great - as many of reviewers have already noticed. I personally like to use Apple Car Play for GPS navigation. 2. Fuel economy can be better (but, I rather have the powerful turbo engine). 3. The location of screen is to low (a safety issue) - I prefer touch screen/GSP to be at the eye level like Honda Accord or BMW. 4. Lack of front storage compartment - Wireless charger compartment is too narrow (If you drop a quarter in there, good luck of getting it out). 5. Safety system is too sensitive. Car beeps constantly and can be annoying. 6. No memory seat for a $41k car. The driving dynamic improved greatly after some reprogramming by the dealer.
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The electronics are the worst.
3rd update: After a total computer system melt down during a road trip out of state, the dealership had the car for over 8 weeks waiting on a "fix" from Subaru. The car is currently in storage and we have purchased a different vehicle as we work through our next move. 2nd update: Subaru has this down to a science. I bring the car to the dealer when all the electronics malfunction so they can witness all the problems. By the time I show up for my service appointment, the vehicle is working perfectly, they can't find any error codes, and that means they can't/won't fix it. You can add to the growing list of electronic issues all of the door locks. The doors do not always unlock. Not when I grasp the handle, not when I use the key fob. When the vehicle is feeling especially frisky, it may take 7-8 tried to get a door to open. At this point, the car is a lovely driveway ornament for local trips only, because I don't trust it from a reliability standpoint. Update: I have grown to hate this car. The radio cuts out and refuses to go back on on an almost daily basis. When the radio goes down, it sometimes takes the safety features with it (based on the number of lights that suddenly appear on the speedometer display). When I brought the car to the dealer with the electronics screen locked up and none of the buttons on the steering wheel functioning, they ordered... a new screen - which did not solve the problem. I have so many problems with the car I am on a first name basis with the service staff. This car has spent more time in service than any car I've previously owned. Many of the car's electronics problems can be solved by pulling over and disconnecting the battery, like rebooting an old PC. In addition to a stand alone nav unit, I now have a stand alone radio option. The dealer is apparently incapable of fixing the problems with the electronics. Gawd I miss my 2013 Outback. Auto start/stop is ridiculous, the first time the car rumbled to a halt at a stop light I thought it had engine trouble. The restart is not smooth and I have to turn this nonsense off every time I get in the car. The navigation system is the worst. Last road trip it suggested a detour that would add 5 hours to my drive home, I ignored it, muted the navigation blather and for 51 miles, every time there was a wide spot in the road to turn around, the navigation system tried to take me off a highway and onto a narrow canyon road into a National Park. Three road trips and three times I've quickly muted Subaru and switched to a freestanding Garmin for navigation. The Subaru system is basically unusable and totally untrustworthy. Don't even attempt to use it to navigate numbered forrest service roads. Garmin, GAIA and Google will all navigate on these roads, but the OFFROAD Subaru can't. Eyesight braking brakes all the time, even when there is no good reason to brake. Getting a coffee for the road, be prepared for your car to emergency brake nearly every time you inch forward in the drive thru or scooch up in your driveway to park. Neighbor parked his new motorhome on the corner of our street and as I turned onto the street the car's brakes panic stopped all by themselves as I turned the corner. I've had the car for five months and the automatic braking has almost caused two accidents. Whoever designed the interior should be fired. My 2013 Outback had ton of storage cubby holes. The 2022 Wilderness has none. What used to fit in the 2013's cubby holes, now takes up the entire footwell of both rear passenger seats. The doors won't fit a standard 24 ounce water bottle or much of anything else and the opening is so narrow I have no idea how I'm going to wipe that area out, no vacuum I own will fit. I guess it will just collect dust and pet hair. The slide-in phone charger only works if you don't have a protective case on your phone. If you have any case, the phone is too thick to fit in the opening. After turning off as many of the car's automatic "safety" features as possible, I typically turn off the entire unit. I really, really, really wish I could get the 2013 Outback 6-cylinder back that I traded in for this mess. I loved that car. I do not love the Outback Wilderness.
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From Luxury to Subi
I love our Outback Wilderness. Very cool color scheme, comfortable non-leather seats, rugged bed liner for the puppies, plenty of power. Ok, so my other car is a Porsche Taycan Turbo and I have owned all matter of ultra-luxury, exotics, many BMWs, etc, but I have also owned 4 or 5 subis and they have all been great cars. Luxury car money is frivolous when you can get this subi for $40K. It has most of the same features. Ok it is slightly noisier, handling is basic, but the tech works just fine (my porsche computer interface takes time to warm up just like the subi touch screen). The 9.5" ground clearance is great for Colorado, also the skid plate and drive modes. Only thing I would (will) change is ditching the A/T tires for summer/winter switchouts. A/T makes no sense unless you actually drive on all-terrains. All said it is a crazy good deal, does eveything, has more space than a luxury SUV, its easy for grandma to get into, more utility than out small pickup, and I like eyesight and the adaptive cruise.
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