2025 Toyota Grand Highlander Consumer Reviews
Pricing
LE - $42,310 MSRP
Edmunds suggests you pay
$41,82241 for sale near you
We have a limited number of reviews for the 2025 Grand Highlander, so we've included reviews for other years of the Grand Highlander since its last redesign.
Never again
(ex)Loyal Toyota lover , 06/27/2024
2024 Toyota Grand Highlander Limited 4dr SUV AWD (2.4L 4cyl Turbo 8A)
28 of 28 people found this review helpful
We (collectively as a family including my parents) have owned over 30 Toyotas in our life. We have loved everyone of them except this one. We made the HUGE mistake of being the first in NM to grab one right as it came off the finish line last June. Within a month we started having issues with the head unit. We took it in 3 times. They " reset or updated", it and then told us that there had to be 3000 complaints about the same issue before they could do any more OR it had to duplicate the issue for them. ( We had videos each time on the first three visits). 23 videos later ( one which lasted 17 minutes) we took it back in and told them to keep it and drive it as long as they had to , to reduplicate the issue as it was happening several times a week. ( Navigation would not work, and the rearview camara would pop on while driving down the road- super distractive when you have this massive screen next to your driving wheel. wheel). Anyhow miraculously the car acted up for them and ta dah.... the head unit. The same thing we had told them from the first visit. Fast forward 6 weeks. The part was on back order. ( keep in mind there was supposedly no one else having these issues.). Car goes back to the shop two weeks ago, only to have the WRONG head unit. Promised they found one in Phoenix and issue would be fixed the following morning. Here we sit......... ( did I mention we have been waiting on a part that is only a six hour drive from us for 6 days???). I am to take back my rental tomorrow, because now they have no idea when the part will be in. I have never been SO disgusted with a dealership over a car as I am right now. I seriously want out of this car BAD but I only have about 8,000 in equity which is not sufficient to find another large SUV I can afford.
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Grand Lemonder?
George, 10/25/2023
2024 Toyota Grand Highlander XLE 4dr SUV (2.4L 4cyl Turbo 8A)
196 of 209 people found this review helpful
Just bought 2024 Grand Highlander. At 110 miles got all warning lights and notices constant. Took it in. They reset. A week later same thing. They upgraded software. At 800 miles same thing. Took it in. Said they can’t upgrade software because they already did. They reset. 2 days later, same thing. Called. Said they can’t do anything about it till Toyota figures it out. Meanwhile Toyota continues to sell the defective car. For 53 K I would expect better customer care. BTW, cruse controll doesn’t work during these dash board warnings.
2025 Toyota Grand Highlander for sale near you
3 of 86 listings
- LE 4dr SUVMSRP: $44,28810 mi away
- LE 4dr SUVMSRP: $44,28810 mi away
- LE 4dr SUVMSRP: $44,28810 mi away
See all 86 listings
Major Transmission Problems
Wally, 12/29/2023
2024 Toyota Grand Highlander XLE 4dr SUV (2.4L 4cyl Turbo 8A)
126 of 134 people found this review helpful
After only 1 month of owning it and only 1034 miles in it, the transmission began a very loud clunking noise & lurching when trying to shift from PARK into REVERSE and DRIVE. It also would not shift out of NEUTRAL into DRIVE even though the shifing lever indicated it was in DRIVE. Also, when finally driving it would not shift out of 2nd gear resulting in an elevated RPM at only 38 mph. There was also a hot smell. Many warning lights came on and have stayed on as well as several things will not function correctly (cruise, AWD, etc.). DON'T BUY ONE!
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Not a good model
Former Toyota Customer, 12/30/2023
2024 Toyota Grand Highlander Limited 4dr SUV AWD (2.4L 4cyl Turbo 8A)
110 of 117 people found this review helpful
Bought Grand Highlander in October, so far in shop 3 times for a driver side door rattle, The part was on back order, rattle has returned after attempt at repair, Today a check engine light is on, (system malfunction,drive start control malfunction, AWD malfunction 2WD Mode engaged…Visit your dealer) 1286 miles on car, will be 4th trip to dealership, I’ll be getting rid of this car ASAP…
DO NOT BUY A 2024 GRAND HIGHLANDER
Skieler C., 08/08/2023
2024 Toyota Grand Highlander Limited 4dr SUV (2.4L 4cyl Turbo 8A)
237 of 260 people found this review helpful
DO NOT BUY A 2024 TOYOTA GRAND HIGHLANDER!!!! I should've known from the moment I walked in and overheard a sales representative bragging about marking a car up 10 thousand more than the msrp that they do not care about their customers. We recently bought a brand new 2024 limited toyota grand highlander and not even a week of owning the brand new car the check engine light turned on and all the warning messages popped up so we took it into north park toyota service center only to find out multiple grand highlanders have been brought in with the same issue. Not only does Toyota not know how to fix the issue, our car is undriveable. We brought the car into the service center with only 350 miles on it and half of that was driving to the dealership 50 minutes away from us several times due to multiple paperwork issues on Toyota's end. Now I now longer feel safe driving my 2 kids in that car due to the serious mechanical issue and I wanted the car replaced. According to Toyota they'd buy the car as a used car and replace it at a lower value than what we bought the car at a week ago because per Manger "we have to make a profit off of it". So not only did Toyota screw us over by giving us a [non-permissible content removed] car, now they're trying to screw more money out of us. Since the 2024 grand highlander is such a new car there's not many reviews out on it but avoid this car and north park toyota like the plague and it'll save you money and headaches down the road.
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