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Used 2018 Toyota Highlander Hybrid Consumer Reviews

4.4 out of 5 stars
42 reviews

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We have a limited number of reviews for the 2018 Highlander Hybrid, so we've included reviews for other years of the Highlander Hybrid since its last redesign.

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Pros
Cons
4 out of 5 stars

If you prefer a comfortable ride

mykecusa, 05/30/2017
updated 06/21/2021
2017 Toyota Highlander Hybrid Limited Platinum 4dr SUV AWD (3.5L 6cyl gas/electric hybrid CVT)
30 of 30 people found this review helpful

The Toyota Highlander expert reviews are spot on. The car is quiet and comfortable. However I am and old grandpa and drive like one my kids say ... slow, steady and easy going. I drive 65 mph on the freeways and the posted speed limits in town. I do not, 'Jack rabbit start' only to race to the next stop sign/red light to slam on my brakes. I get an typical 25 mpg per tank full of gasoline. I do regular servicing. The 2017 caught my attention with increased hosepower, better fuel economy and better safety features (I really like the 360 dregree camera view). UPDATE: 12/8/2017 I really like this SUV. It is a quiet and comfortable ride. Plenty of cargo space for my service dog with 2nd row seats up for up to 3 passengers, with the dog. I have been getting 22-24 mpg with the A/C, or heater on, and 25-27 with both off. This is roughly 50-50 city-highway. The electric motor truly takes a gentle foot to stay engaged, and really is quite limited in being engaged ... maybe a mile if lucky. Learning to use it does add to the fuel economy. The ECO function is suppose to improve fuel economy in town with start ups. I used it the first 2500 miles and did not use it the last 2500 miles. I notice no difference in fuel economy and it is essentially the same type of mileage. I notice a little more acceleration with the 2017 over the 2016, but it might be more to the slight noise increase I can hear. The hybrid is spunky on acceleration if you need it. For me, a disabled veteran, the biggest plus has been the sensors and safety features. There are 4 levels to the robotic car industry, where level 4 is fully computer managed automobile. The 2017 Highlander is level 2. It has lane monitoring and automatic correction. I have only used the auto correction feature a few times. It does take having lane lines on both sides, but it has worked for me. I'm not sure I'm ready to close my eye though. The sensor alert when I drift over a lane line is useful to me though. Since I am blind in my left eye, the safety sensors really help. I get alerts not only if autos are on my left side, but at intersections if people are in the cross walk. The alert also works for people walking behind, or on the side of my SUV. A nice safety feature in parking lots for sure. Everything has worked nicely and I have no complaints about the Toyota Highlander Hybrid at the time. Update 6/2018 I'm liking this SUV more and more all the time. It takes time to learn and develop the muscle responses to best use the hybrid system. I can now effectively use the ECO and EV systems to improve my gasoline mpg. I can pretty much count on 25 mpg all around combined average (24 in Winter with heat/air, 26 in Summer with no heat/air). The camera views are a blessing for close spaces and parking. I now have 9200 miles on the vehicle, and consider it the best drive I ever bought. Update: 12/2018 I still give this SUV an A+. I get great fuel economy for a 5,000 pound SUV. I count on averaging 25 mpg, getting as low as 22 mpg with A/C, or heater on and lots of stop and go traffic,or 30 mpg with steady highway driving. (note: I am a moderate driver, driving the posted speed limit and no quick starts and sudden stops ... easy does it) The ride remains smooth, quiet and easy. The camera views are still A+, as well as the Dynamic Cruise Control. Absolutely no regrets buying this Toyota Hybrid SUV. Current mileage is 13,000, and I just had the 18 month maintenance service. Everything A+. The dealer has been great with the service. I still give this SUV A+ rating. I only have 17,000 miles on it, and reviews say I can expect 300,000 if I maintain the vehicle. There have been zero problems and the 25,000 service plane provided has been easy to use. Nothing shows serious wear, and the ride remains smooth and quiet. Update 6/13/2020 With the pandemic I have put only 260 miles on this SUV in the last 4 months. Current mileage is 19,410. Being retired has its pluses and minuses. No regrets on buying this SUV, as it is quiet, comfortable ride that is very economical (minimum servicing, fuel efficient). From what I read about Toyota reliability, my kids might be able to pass this SUV on to their kids. Update: 12/17/2020 I have learned a negative about this hybrid. With the pandemic 90% of my driving is local city driving. Lots of drive a block, stop ... drive a block, stop type driving. Very little highway driving. The result has been very low fuel economy ... like 8, 9 mpg. I did do one 100 mile trip and return. Once again I got great mpg on it, like 28 mpg. However for basically city/local driving the SUV hybrid for a big SUV does not seem to me to be the ticket. Update: 6/20/2021 23,000 miles Still no regrets buying this SUV. I have had no problwms needing service. All my problems have been resolved by reading the service manuals. I have followed the manual reccomendations for servicing, borh time and component. This hybrid canget 300,000 miles if cared for.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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4 out of 5 stars

Great SUV, but hybrid may not be worth it

Michael, 01/03/2017
updated 01/04/2018
2017 Toyota Highlander Hybrid XLE 4dr SUV AWD (3.5L 6cyl gas/electric hybrid CVT)
37 of 38 people found this review helpful

The Highlander Hybrid is comfortable and looks great inside and out. The "hybrid" part so far is a big disappointment in terms of performance and gas mileage. On long drives, we have simply decided to forego Eco Mode and avoid what feels like a battle between car and driver otherwise. Our gas mileage so far has been 25.5mpg at best and 19mpg at worst during a long trip between northern and southern California. Eco mode on the long trip only improved this by 2mpg. So, unless you need to cross the 6,000gvwr for business reasons, I don't see any advantage to the hybrid. UPDATE: After an ECU flash at the dealer, the hybrid part has been great. My best on a tank is just over 30mpg and I rarely get under 26mpg.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Great SUV

Joe Hoesch, 10/16/2018
updated 11/24/2021
2018 Toyota Highlander Hybrid XLE 4dr SUV AWD (3.5L 6cyl gas/electric hybrid CVT)
20 of 20 people found this review helpful

I’m very impressed with my new Highlander XLE. Strengths - Powerful engine performance and smooth CVT transmission. Excellent quality of materials, fit and finish inside and out, calm and comfortable ride, minimal interior cabin road noise, comfortable front seats, excellent gas mileage, cargo space, heated seats, safety features, hill hold, steering, braking, handling and a powerful V6 engine. Weakness - Nothing really stands out. Minor to moderate gas engine noise during aggressive acceleration, 3rd row seating would be tight for adults and some of the controls require reaching. Terrific gas mileage for a 309 horsepower SUV. It has been getting 28 to 31 MPG in ECO Mode which is supposed to trim back engine performance and the air conditioning to improve gas mileage. I’ve tried both regular and ECO Mode and don’t see much of a difference in performance. I think I get better gas mileage by paying attention to the energy gauge that’s to the left of the speedometer. Feathering the gas pedal in low speed situations and avoiding heavy acceleration keeps the SUV running on the traction battery for longer periods of time. The gas engine rarely runs in many areas where I drive around town and in my neighborhood. I would buy the Highlander again. Update-I’ve owned the 2018 Highlander Hybrid for two years and it now has exactly 30,000 on the odometer. I have not had any repairs performed in that time period. I’ve had 3 oil changes at 10,000 mile intervals and a check up at 5000 mile intervals. That’s it. The original equipment tires are worn and will be replaced soon. Reliability = Five Stars plus. Update 2 - I replaced the original equipment Michelin tires with Pirelli Scorpion Verde All Season Plus II at 36,000 miles. There was some tread depth remaining in the Michelins but I began to feel a lot of hydroplaning at highway speeds during heavy rains. The Pirellis rank at the top of www.tirerack.com customer survey list for comfort for tires specifically made for SUVs and very quiet and smooth riding tires. At 36000 miles, still no repairs required or performed. Some information about hybrid brakes: The electric motors do the majority of slowing and stopping. The standard brake pads are activated at speeds below 17 MPH and at high speed panic braking. The computers decide which braking activity will be used. This light stopping duty means the pads can last for 100,000 miles or more. Update 3 - My Highlander continues to perform well at 45,000 miles. I had Toyota check out a minor oil leak that turned out to be a damaged transmission cooling line. It was replaced under the power train warranty. The damage to the line occurred when I ran over a small object on the road that flew up and struck the line and was not caused by a defect of any kind. The Pirelli Scorpions continue to impress. Quiet and comfortable. I’ll be driving them in snow soon and will evaluate. I drive a lot on dirt roads in spring, summer and fall and decided to shorten the oil change interval to 5000 miles. Gas mileage varies depending on speed and terrain. We got around 34 mpg on recent trip to the flat roads of the Outer Banks, NC where we drove for long stretches at 35 to 55 mph. The flat roads allowed us to run on battery power alone for long stretches at speeds below 45 mph. Eventually, the battery becomes depleted and the V6 seamlessly kicks in. We average around 28 mpg while driving in stop and go traffic in the hills of Western PA that requires the V6 to run. We also get around 28 mpg on the interstates at 65 - 70 mph steady driving.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

So far so good! My favorite car I've owned

AJ, 11/17/2017
updated 05/17/2018
2018 Toyota Highlander Hybrid Limited Platinum 4dr SUV AWD (3.5L 6cyl gas/electric hybrid CVT)
39 of 41 people found this review helpful

This is easily my favorite car I've ever owned. I've just begun breaking the car in, but it has been great thus far. The Highlander Hybrid is the only non-luxury hybrid crossover that offers three rows. Depending on discounts you can get you will be paying a little bit more for the hybrid compared to an identical non-hybrid Highlander. The dealer tried to convince me to buy a non-hybrid because it will take you a long time to make up the price difference in gas mileage, but for me the additional power, over 300 HP, was the reason to get this car. I've been averaging 23 mpg, but I'm sure that will go up as I break-in the engine. Update on gas mileage, the hybrid gets much better mileage in warmer weather. The hybrid system is much more likely to run in all electric mode at lower speeds, and when the engine is warm. The CVT doesn't have great feel, but I understand why it is a better option for the hybrid powertrain. The interior is very comfortable, the 2nd row buckets are nearly as comfortable as the front seats, the third row is not very roomy, but it will work well if it is just for short trips. The technology of this car is tremendous as all trim levels come with adaptive cruise control, lane keep assist, and all the other important safety features. The JBL sound system in the upper trim levels is tremendous. The HVAC system works really well. The car lacks Apple Carplay/Android Auto and HID headlights, but other than that I can't think of a single feature that is missing here.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Great Fuel Ecenomy

Limmw, 04/15/2017
2017 Toyota Highlander Hybrid XLE 4dr SUV AWD (3.5L 6cyl gas/electric hybrid CVT)
27 of 28 people found this review helpful

We ordered a 2017 Highlander Hybrid XLE in November 2016 and received it in early December 2016. We immediately took off on a 1000 mi trip to Oregon. Overall we are very happy with the purchase. Dealership service was good, the SUV drives well and we got 26.5 MPG for the 2000 miles round trip through interstate 5 during winter blizzards going and coming back. Our previous SUV was an Acura MDX which on the same trip averaged only about 19 MPG so we are please with the gas mileage. Since then in overall Southern Cal driving in mixed city and freeway trips, we averaged over 30 MPG. During our trip through the California/Oregon mountains during winter blizzards we found out that the Safety Features stopped working when the sensors were covered by snows and mud. So at the time we needed them, they stopped working unless we cleaned the snows/mud off the sensors. Otherwise all the safety features worked as advertised. Only other problem is the Toyota lane assist worked but the design was stupid: It behaved like a "drunken sailer" bouncing from one side to the other if we did not correct the drifting off the center of the lane and relied on the lane assist. Overall we give it a 5 star SUV.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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