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Used 2023 Toyota Highlander Hybrid SUV Consumer Reviews

3.9 out of 5 stars
16 reviews

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5 out of 5 stars

very satisfying choice

Ghan, 04/05/2023
2023 Toyota Highlander Hybrid XLE 4dr SUV AWD (2.5L 4cyl gas/electric hybrid CVT)
20 of 21 people found this review helpful

The Honda Odyssey with 200,000 miles in 9 years was a really good car. When the time came, I had to choose a new car, and I decided to buy a hybrid car. The reason for this is that the fuel efficiency is good, the engine operates only when necessary, so there is little noise, and as a result, the life of various parts is long, and I liked the fact that the brakes last a long time through regenerative braking. However, Honda didn't have much choice of hybrid vehicles, so I chose Toyota's vehicle, which is the strongest in hybrid technology. I chose the Highlander as it is a vehicle that I often drive for work, is good for riding with my family, can carry a lot of luggage, and does not have any problems on snowy roads and mountain roads in winter. The results were beyond expectations. I'm amazed that a vehicle this large can get 40 mpg when driven on fuel economy. And the interior design, functions such as wireless Android Auto, spacious interior space, and quiet driving really give me new pleasure every day. I don't have much interest in cars and I don't enjoy driving much, so even if I buy a new car, I feel good for a while at first because it's a new car, but I think it's the first time I've ever enjoyed driving like this. I don't change cars often. So, through a lot of research, I choose a car that I can ride without problems for a long time, and I am sure that the Toyota Highlander is exactly what I wanted. Thank you Toyota

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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3 out of 5 stars

It Is NOT All That

Bobbyg, 05/07/2024
2023 Toyota Highlander Hybrid Limited 4dr SUV AWD (2.4L 4cyl Turbo 8A)
16 of 17 people found this review helpful

First Toyota. It is noisy (wind and road noise), tinny and...Unless you subscribe (after one year) to their connected service...every time you get in the car..a MARKETING Screen pops up and says Experience Drive Connect. You CANNOT (I confirmed with Toyota Customer Service) get to the Toyota map (gee...I paid for that nav system and that large screen). You have to use Apple Car Play. I’d just like to see the map...I don’t need live traffic...Complete rip off...and I am shocked Toyota does this. Mine is a Limited Hybrid

Technology
1 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
3 out of 5 stars
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5 out of 5 stars

2023 Toyota Highlander Hybrid LE Nightshade

RWJr San Antonio, TX, 03/01/2024
2023 Toyota Highlander Hybrid LE 4dr SUV AWD (2.5L 4cyl gas/electric hybrid CVT)
8 of 8 people found this review helpful

Love everything about this vehicle. Purchased it in December 2023. Beautiful blizzard pearl paint with special black wheels and trim accents. Acceleration and MPGs are both great. I get 36-40 MPGs depending on the driving conditions. Very quiet inside and the engine is also really quiet even when accelerating. It also has a really tight turning radius for such a large vehicle. We have no kids living with us, so the 3-row is not a factor.

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2 out of 5 stars

Value is Questionable

steveo, 07/10/2023
2023 Toyota Highlander Hybrid Platinum 4dr SUV (2.5L 4cyl gas/electric hybrid CVT)
29 of 35 people found this review helpful

We purchased the 2023 Highlander Platinum AWD Hybrid. The gas mileage started at 28MPG. This is a far cry from EPA ratings but understand there are variables that come into play. That being said, I am now up to 32.6 so it is improving but question if it will ever get better since I have been stuck on this mileage for a while now. The heated seats are weak at best in the winter as are the fan cooled seats in the summer. Very disappointing. The premium sound system is also a disappointment. Just not the dynamic system I expected for Highlander. The seating is OK but for the money we paid, I should have waited for the new Lexus. A much better value, much more comfortable and a much better vehicle in general. I do not recommend this vehicle as a value. We were just too quick to purchase and recommend others to shop around a bit as this is a very crowded category of vehicle. By the way, did I mention I am still waiting for my second ignition key 8 months after I purchased the car. Chip shortage was the excuse. OK, I can be patient but 8 months? That is ridiculous. Keep looking including the Lexus Hybrid which is priced around the same.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
4 out of 5 stars
Value
2 out of 5 stars
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3 out of 5 stars

Sluggish 4 cylinder Hybrid

MCam, 11/06/2023
2023 Toyota Highlander Hybrid Limited 4dr SUV AWD (2.5L 4cyl gas/electric hybrid CVT)
20 of 24 people found this review helpful

Great vehicle in every way but engine being sluggish. The partnership with BMW on interior seats and finish is comfortable and luxurioius. The underperformance of acceleration with the 4 cyliner non turbo just isn't enough power. The 6 cylinder was better.

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