Used 2019 Toyota Highlander Consumer Reviews
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Quiet and Comfortable
Stan, 11/06/2019
updated 11/03/2021
2019 Toyota Highlander LE Plus 4dr SUV AWD (3.5L 6cyl 8A)
23 of 23 people found this review helpful
We purchased a new 2019 Toyota Highlander LE Plus. We're enjoying the vehicle a great deal. We find it quiet ( the V-6 engine,and the low wind and road noise), with comfortable seats, both in front and the second row. We will seldom use the small third row seats, and with them folded down there is a lot of cargo room. The body is tight and solid - rattle free- a big deal to me in terms of enjoyment while driving. The ride is supple and reminds us of higher end vehicles. Our LE+ does not have "navigation", which caused so many complaints earlier this year, and we find all the other electronic "gadgets" working as designed. We are 83 years old, and fail to see the need of so many hidden features which require a very steep learning curve. The owners manual of hundreds of pages does little to clearly show and explain how to use them, and is filled with pages of useless instruction about dangers to life and limb if you operated the vehicle incorrectly. Instructions on how to access the multiple options often are so lacking in detail as to be useless. I find myself calling the dealership continually for tutorials, and I have a Master's degree!! But the vehicle itself appears to be of high quality. On the highway at moderate speeds (65 - 70 max) the gas mileage is around 30 - 31, a pleasant surprise. Long term reliability, or course, remains to be seen, but we anticipate a long and useful life. Update: After 6 months and 4400 miles, the initial review still stands, and in addition I'd like to add that following a wheel alignment the stability and "going the way it's pointed" is much improved. I enjoy that, especially on longer trips. It's really a delight to drive only minimal steering corrections. I was a bit optimistic about gas mileage. It's about 28 at steady 65-70 mph, and about 19 around town. At a steady 80 it delivers 26mp gallon. Still a 5 star rating with me. Update: We've owned the vehicle a year now, with 10000+ miles on it, and it's "ditto" everything above. I have had two trips with 65-70 mph cruising speeds and obtained 30 mpg!! Very happy. Update: Now just two years old, with 18000 miles. "Ditto" to all the above. Absolutely love it. Still tight and solid, and can't overstate my enjoyment of the stable "goes where you point" it without steering corrections, trait.
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Bluetooth Crappy
DThomad, 06/11/2019
2019 Toyota Highlander Limited 4dr SUV (3.5L 6cyl 8A)
20 of 20 people found this review helpful
The bluetooth for calls is crappy. The person on the other end can't hear you due the echo that the radio causes. Overall car is great but the entertainment system needs to be fixed and at present there are no fixes. Been to dealer twice with no luck.
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2019 Toyota Highlander for sale near you
3 of 110 listings
- Limited 4dr SUVMSRP: $31,9983 mi away
- XLE 4dr SUVMSRP: $24,97163 mi away
- Limited Platinum 4dr SUVMSRP: $28,98243 mi away
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navigation issue
Jeff, 02/26/2019
updated 08/26/2019
2019 Toyota Highlander Limited Platinum 4dr SUV AWD (3.5L 6cyl 8A)
229 of 245 people found this review helpful
Be aware the navigation system does not talk. After a month of being in the shop to try and determine the problem it was determined, in early January, to be a software problem that is common to the 2019 Highlander. As of the end of February still no update or estimate of when it will be available. So if you want a fully functioning navigation system stay clear of this car. UPDATE: Toyota has found and resolved the issue. We found contacting the corporate office was the way to go. They kept us informed on the progress of the group working to resolve the problem. Since that was our only issue with the car we do recommend it now.
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Technology???
Jose, 05/27/2019
2019 Toyota Highlander SE 4dr SUV AWD (3.5L 6cyl 8A)
74 of 79 people found this review helpful
Toyota must have taken extra time to assure that the voice commands and the navigation system are counterintuitive and work only rarely. There is NO Apple Carplay or Android integration. The car seems to be well built, but is behind the times. Edmunds, please be a little more honest when rating the technology system of this vehicle.
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This trim is not worth it
Mikel, 03/27/2019
updated 09/28/2020
2019 Toyota Highlander Limited Platinum 4dr SUV (3.5L 6cyl 8A)
150 of 162 people found this review helpful
It has been nearly 10 months since my purchase. While Toyota swapped out an amplifier in April so that the NAV systems' voice works, much about the infotainment system still doesn't work. Six times I have practiced voice controls with the on-board voice recognition systems and when asking to "find Batteries Plus," it provided a list of bakeries (as the most recent example); the map system finds all the worst routes, including through residential apartment parking lots to direct me; the unit is not Apple Play compatible; contrary to the manual, the clock display is not connected to the clock setting software; the NAV system, too often, does not provide street names in urban areas, simply instructs a 'turn ahead'; upon purchase, favorites uploaded, albeit over a couple of days. After amplifier replaced, favorites had to be entered manually; the map window will never remain open fully (only for about 6 seconds). Sometimes, when driving, we like to see/monitor the whole map , even when we kinda know where we are and don't need NAV directions; door locks are designed to keep out intruders but are confusing; MPGs are still lower than advertised; and other far more minor issues. My local service manager simply shrugs his shoulders and blames Toyota USA and my July 2019 update letter to Toyota has gone unanswered. Yesterday, w/o pressing the SOS button, the help assistant asked what my problem was and, from time to time, the rear air system turns itself on. The mix of auto-high beams & fog lights is interesting. POrtions of the manual can be described only as gobbledygook or not helpful. The electronics controls & NAV in my 2008 Avalon were far superior to this 'improvement.' This Highlander was our tenth family Toyota since '86. We all agree it will be our last!
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