2020 Toyota Sienna Review

Name: 2020 Toyota Sienna Review
Brand: Toyota

Price Range: $23,984 - $59,990

2020 Toyota Sienna Limited Premium 7-Passenger Passenger Minivan Exterior Shown

2020 Toyota Sienna SE Premium 8-Passenger Passenger Minivan Exterior

+441

The 2019 2020 Toyota Sienna isn't remarkable in any one area. But it is a well-rounded, solid entry in the minivan segment. It's also the only one available with all-wheel drive. A comfortable ride and numerous interior storage areas are major pluses, but a lack of advanced driver assists and confusing button layout are definite letdowns.

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2020 Toyota Sienna Review

by the Edmunds Experts

What's new

Nightshade edition gives the Sienna the blacked-out cosmetic treatment
Part of the third Sienna generation introduced for 2011

Cost to Drive^{Cost to drive estimates for the 2020 Toyota Sienna CE Fleet Cargo Van 4dr Minivan (3.5L 6cyl 8A) and comparison vehicles are based on 15,000 miles per year (with a mix of 55% city and 45% highway driving) and energy estimates of $3.37 per gallon for regular unleaded in Illinois.}

Monthly estimates based on costs in Illinois

$190/mo

$213/mo

Avg. Large Minivan

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Reliability Ratings by RepairPal

4/5Above Average

#3 out of 14 among Minivans

RepairPal Reliability Ratings are based on the actual cost, frequency, and severity of unscheduled repairs and maintenance on make/model data for select 2008-2022 vehicles. The reliability of a specific vehicle may vary depending on its maintenance and driving history, model year, trim, and features.

Cost

^{The average total annual cost for unscheduled repairs and maintenance across all model years of the Toyota Sienna from 2008-2022.}

$481/yr

vs. $549/yr
for Average Minivan

Frequency

^{The average number of times this model is brought into the shop for unscheduled repairs and maintenance in a single year. RepairPal calculates this metric by tracking millions of unique vehicles over multiple years to determine an average number of visits per year (omitting small routine visits, e.g., oil changes).}

0.93x/yr

vs. 1.47x/yr
for Average Minivan

Severity

^{The probability that a repair will be a major issue, meaning the repair costs 3x the average annual repair cost for all models. This threshold will be higher for vehicles that have higher labor rates and parts costs (such as a premium brand).}

12.5%

vs. 12.5%
for Average Minivan

powered by RepairPal ^{Based on RepairPal reliability data as of 8/23/2023. Ratings are provided by RepairPal and Edmunds is not responsible for their accuracy.}

Toyota Sienna Reviews

Owner Reviews

4.0

42 reviews

5(52%)

4(12%)

3(24%)

2(10%)

1(2%)

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Most Helpful Owner Reviews

26,000 miles in 11 months... it's good.

Pickles, 11/27/2019

2019 Toyota Sienna Limited Premium 7-Passenger 4dr Minivan AWD (3.5L 6cyl 8A)

We have had 3 other Siennas before this but we aren't your typical family. We stage houses and need lots of space, some acceptable "presence" when we pull up to an appointment, dependablity and luxury- because doing 26,000+ miles a year requires some treats to keep the road time happy. With that, we bought a new 2019 Sienna Limited Premium, FWD in the black color. Limited, for us was … mandatory because that trim level brings power folding mirrors. Lower trims don't have it and for garage spaces or narrow roads, we needed it. Limited also gets you two opening moon roofs, and these fantastic middle row recliner seats. They are heavy but exceptionally luxurious. "Premium" had Apple Play (more on that later), a heated steering wheel, auto wipers, lights and Radar Cruise Control, which I mostly love. Outside: Ours is the black color with blue flecks. It's nice. I'd say the paint is on the thin side. Not a good color if you're a frequent auto-car-washer. Style: I am a designer and I'm paid for my good taste. In my opinon, the Sienna is the only decent looking minivan. It's spared dumb swoops and has a refined, simple, timeless shape and details. Inside: The brown leather seats are very comfortable. We have a VolvoXC60 which is lauded for its fine seats and I like these just as much. I wish the passenger side had height and lumbar adjustments. The rear seats, as mentioned above are exceptional. Removing them is sucky. I wish Toyota would finally copy Chrysler. The Stow-n-Go of the Pacifica is next level convenient. The 3rd row is also quite nice and has power reclining. Tech: Meh. This was a disappointment. I'm pretty tech savvy and holy heck is the Entune system un-intuitive and annoying. It hijacks your phone when it initializes (Like, if you're sending a text before driving away, the Entune overtakes the phone and you have to accept or decline the Entune before using your phone. I find it painfully bad. The Toyota sales person kinda showed how to use it but just conceded, Apple CarPlay is way better. So, about that... This is our first Apple CarPlay equipped vehicle and I expected more. First, there is NO intermingling of your native audio system. So if you're a radio listner or an XM subscriber, you have to stab at the buttons to switch from Car Play to "audio" and it's just SUPER clunky. Further, with my iPhone, the map is quite graphic and explicit. The CarPlay verison is pretty lame. It doesn't zoom well... overall, it's nice for using a few apps like Waze or playing music off your iPhone but because of how it's not designed to share screen space with your car's audio system, I'd give it a 2 on a scale of 1-5. I expected way better. Re: Radar Cruise control, it's great. However it only controls above 30. So for slow stop and go, you're doing the driving, unlike our Volvo which controls all the way to zero mph and back up to your selected speed. The Sienna ain't that sophisticated, in the radar cruise. Power and handling: I love driving and have driven BMWs, Saabs, Volvos for years.. The steering on the Sienna is certainly not BMW precise but it's quite good. I haul up HWY 1 in Sonoma and Marin Counties often and it's a tenacious vehicle. I especially love the manual shifting that would be impossible in a Pacifica with that silly rotary knob used for shifting. I USE the gears and control the van on long grades, by shifiting, as it was designed to do and it's fantastic. I actually love driving it. Accelleration is FAR faster than you'd expect. I dust almost anyone who tries to beat me. MPG is pretty good. We average about 22-23. We drive on a lot of country roads and do some San Francisco driving. Utility: We wouldn't drive a minivan if it weren't for the utility. Usually. we have it set up as a two seater due to hauling. The annoying thing is the floor isn't flat because of Toyota's stupid "carriage" which are some tracks, above the floor surface which allow for the middle row seats to slide. These plastic-covered metal protruberances wreck the flat floor you expect from a van. We wound up getting sheet linoleum and cutting it to fit the van for a full length liner. It helps smooth out the issues with putting things atop the seat carriages but it's imperfect. Toyota needs a better system. The seats are VERY heavy. I'm strong, work out, but heck are these seats a beast to remove and store. Be prepared. Overall: I love this van. This is a fine vehicle which will serve well. If I could improve it, I'd wipe clean that stupid Entune bull, make CarPlay harmonize better with the standard sound system and redesign the stupid seat tracks in the middle seats. Update: 23 months, 47k miles. Still great. No problems at all. Services are cheap. I was excited for the 2022 Sienna and that super hybrid mpg but now the styling looks like ,Pontiac, circa 2003 AND the middle seats are *not* removable. So now it's an SUV with sliding doors. Bummer. Keeping the '19 for a long time, then: bye Toyota!

Best long term mini-van on the market in the USA

Don, 09/19/2019

2020 Toyota Sienna LE 8-Passenger 4dr Minivan (3.5L 6cyl 8A)

Sienna may not have as many features as some of the competition. However, for longevity and durability Honda or Chrysler don't even come close. The powertrain is far superior to any competitors and with regular maintenance a 200 or 300k life is attainable without major repairs. Having owned the Honda Odyssey and replacing two transmissions in 30k miles, never again. Sienna offers the …

My covered pick-up

Tom S, 08/20/2020

2020 Toyota Sienna XLE 8-Passenger 4dr Minivan (3.5L 6cyl 8A)

Say what you will, the Sienna to me is a far superior choice to the SUV. While both vehicles can hold 8 people, I'll pack your luggage in the back of my Sienna, you can pack the box of tissues in the back of your SUV. I've owned both Sienna's and Odyssey's, and both have the advantages. By far, the Sienna has more storage in the back than the Odyssey, and little things like the hooks … to hang your shopping bags in the Sienna are so helpful. Both vehicles are comfortable, (Odyssey gets a slight nod here for seat comfort, especially the middle row), and while the Sienna interior is a little dated, it is very functional and does what it needs to. The A/C system in the Sienna has the Odyssey beat hands down, it cools faster and it keeps the cabin temperature very level. In terms of safety features, both vehicles have Dynamic cruise control which automatically accelerates of slows down based on the vehicle in front of you. In addition, the Sienna, if you change the cruise speed from for example 55 to 40, will apply the brakes to slow you if you are doing 55. Blind spot monitors on both vehicles works the same, but the Lane Keep Assist on the Sienna might as well be labeled Lane Doesn't Assist. The Odyssey has the Sienna beat on that one. The Sienna will beep, but you might be half way in the next lane before it reacts, if it reacts. The Odyssey on the other had will gently steer the vehicle to keep it in the lane. Toyota really needs to work on that if it is to be a viable option in the Sienna. The Sienna has a MUCH tighter turning circle that the Odyssey, making it very easy to turn into tight spaces or if you need to make a U-turn on a road. One disappointment that I noted in the Sienna, I thought with both the Entunes apps which included weather and a couple of other apps won't work if you have your Iphone plugged in and Apple Car Play has loaded. I would like the ability to switch between the two, but unfortunately, if you wish to use one of the Entunes App, you have to unplug your Iphone from the USB. Engine seems to meet everything that I have needed, but it averages around 1 - 2 miles per gallon less that the Odyssey. One thing that I am very pleased with is the transmission compared to the Odyssey. It shifts smoothly and doesn't surge or hesitate the way my Odyssey did. According to Honda, this was "normal", but even the techs at the dealership told me they have constant complaints with the 9 speed transmission in the Odyssey. The Sienna drives very easily and it responsive. It handles cross winds fine and easy to maneuver both in traffic and on the open road. I chose the 2020 instead of waiting for the 2021 for several reasons. While my 2020 has arm rests on front and middle seats, the new middle console on the 2021 doesn't not have armrests and is non-adjustable. The second item is the middle row seats on the 2021 will not be able to be removed, whereas I can still do that in the 2020. They may be "bulky" but when you need the storage (helping kids move, etc) it is a great feature to me, hence my title, My covered pick-up. Lastly, the 2021 will only come with a 4 cylinder hybrid, which while I have had Toyota hybrids in the past, they were always coupled with the V6. I am apprehensive that the 2021 will have issues maintaining speed on the highway where the bulk of the work would be handled by the gas engine. Only time will tell.

For my fam this is still no. 1

Mo G. , 09/09/2019

2020 Toyota Sienna SE Premium 8-Passenger 4dr Minivan (3.5L 6cyl 8A)

Biggest cargo volume of all minivans. I do not think the SE Premium model looks cheap compared to the competition. I prefer its interior and feel it looks more refined. By far the best turning radius of almost any car, let alone a van!

We have a limited number of reviews for the 2020 Toyota Sienna, so we've included reviews for other years of the Sienna since its last redesign.

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2020 Sienna Highlights

Trim:

CE Fleet Cargo Van

Base MSRP Excludes Destination Fee	$29,490
Engine Type	Gas
Combined MPG	21 MPG
Cost to Drive	$190/month
Seating	2 seats
Drivetrain	front wheel drive
Warranty	3 years / 36,000 miles

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Safety

Our experts like the Sienna models:

Pre-Collision System: Mitigates or helps avoid a potential crash via audio and visual alerts and brake assistance.
Lane Departure Alert: Sounds an audio alert when you unintentionally start to drift out of your lane.
Automatic High Beams: Switches on and off the headlights' high beams when the system deems appropriate.

NHTSA Overall Rating

The National Highway Transportation Safety Administration offers independent analysis.

Frontal Barrier Crash Rating
Overall4 / 5
Driver5 / 5
Passenger4 / 5
Side Crash Rating
Overall5 / 5
Side Barrier Rating
Overall5 / 5
Driver5 / 5
Passenger5 / 5
Combined Side Barrier & Pole Ratings
Front Seat5 / 5
Back Seat5 / 5
Rollover
Rollover4 / 5
Dynamic Test ResultNo Tip
Risk Of Rollover14%

IIHS Rating

The Insurance Institute of Highway Safety uses extensive crash tests to determine car safety.

Small Overlap Front Driver-Side Test
Acceptable
Small Overlap Front Passenger-Side Test
Marginal
Moderate Overlap Front Test – Original
Good
Moderate Overlap Front Test – Updated
Not Tested
Side Impact Test – Original
Good
Side Impact Test – Updated
Not Tested
Roof Strength Test
Good
Rear Crash Protection / Head Restraint
Good

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2020 Toyota Sienna Review

Price & Payment

2020 Toyota Sienna Review

What's new

Cost to Drive^{Cost to drive estimates for the 2020 Toyota Sienna CE Fleet Cargo Van 4dr Minivan (3.5L 6cyl 8A) and comparison vehicles are based on 15,000 miles per year (with a mix of 55% city and 45% highway driving) and energy estimates of $3.37 per gallon for regular unleaded in Illinois.}

Reliability Ratings by RepairPal

Cost

Frequency

Severity

Toyota Sienna Reviews

Owner Reviews

Most Helpful Owner Reviews

Trending topics

26,000 miles in 11 months... it's good.

Best long term mini-van on the market in the USA

My covered pick-up

For my fam this is still no. 1

2020 Sienna Highlights

Safety

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2020 Toyota Sienna Review

Price & Payment

2020 Toyota Sienna Review

What's new

Cost to DriveCost to drive estimates for the 2020 Toyota Sienna CE Fleet Cargo Van 4dr Minivan (3.5L 6cyl 8A) and comparison vehicles are based on 15,000 miles per year (with a mix of 55% city and 45% highway driving) and energy estimates of $3.37 per gallon for regular unleaded in Illinois.

Reliability Ratings by RepairPal

Cost

Frequency

Severity

Toyota Sienna Reviews

Owner Reviews

Most Helpful Owner Reviews

26,000 miles in 11 months... it's good.

Best long term mini-van on the market in the USA

My covered pick-up

For my fam this is still no. 1

2020 Sienna Highlights

Safety

People who viewed this also viewed

Related Used 2020 Toyota Sienna info

Vehicle reviews of used models

Popular new car reviews and ratings

Research other models of Toyota

Other models

Join Edmunds

Cost to Drive^{Cost to drive estimates for the 2020 Toyota Sienna CE Fleet Cargo Van 4dr Minivan (3.5L 6cyl 8A) and comparison vehicles are based on 15,000 miles per year (with a mix of 55% city and 45% highway driving) and energy estimates of $3.37 per gallon for regular unleaded in Illinois.}