2024 Toyota Sienna Minivan Consumer Reviews
Pricing
Toyota can't spare a spare tire.
For a company that prides itself in vehicle safety and customer service, it is unforgivable how they are handling spare tires in their newer Sienna's. Given how hard it is to purchase new Sienna's right now, they come "as-is" per the dealerships I've spoken to. The model we bought, surprisingly, did not come with a spare tire. When I talked to a dealership on how much it would cost to add a spare tire, they quoted me $800. When I checked the "build" option on Toyota.com, it showed $25. It's absolutely amazing how Toyota is taking advantage of its customers right now. I wanted a Toyota for its reliability, but now I'm going to leave the brand for the same reason.
- Value
Rock Hard Front Seats on Platinum
I’ve had the top of the line Sienna platinum for two months. This is a tough view because we love the car, we love the fuel economy, we love the space unfortunately, after driving this on several 500 mile plus road trips, we discovered the front seats on the platinum edition although they look beautiful are extremely hard and both my wife and I get sore butts after driving The seats are so hard that we are trading it in on Lexus and taking a huge loss It’s very frustrating because the car is so hard to get that. We didn’t have a chance to test drive it and it took some trips driving for hours till we realize how hard the seats were. The last thing that is really bad about the car is that when you stole the third row, they always pop up and do a loud thump whenever you stop. Why would there not be any way to lock those down to prevent them from popping up?
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
- XLE 8-Passenger Hybrid Passenger MinivanMSRP: $37,595In-stock online
- XLE 8-Passenger Hybrid Passenger MinivanMSRP: $43,932In-stock online
- XSE 7-Passenger Hybrid Passenger MinivanMSRP: $47,690In-stock online
Buy an Odyssey, Instead
I bought a 2024 Sienna XLE last November, and disliked it so much that I sold it 5 months later with only 2,000 miles on the odometer. I am very happy with the 2024 Odyssey that I have bought, instead. Despite the fact that the Sienna is a car that holds its value well, it was still a several thousand dollar mistake, a mistake that I hope I can help others avoid. Prior to buying, I wish I had taken more to heart the excellent review by JBF entitled "Worst of the big three minivans," a review with which I wholeheartedly agree. As a former owner of a 2012 and 2014 Odyssey, and 80K miles on a 2018 Pacifica PHEV, I have had considerable experience with the others of the "big three." I do not have experience with the Carnival and can't comment on that one, but have had good experience owning a different Kia. But basically, what happened was that I talked myself into buying a Sienna because of the drivetrain. We wanted good MPG, so the hybrid appealed. But because of the dynamics of our "fleet" of three cars, for this one, it was advantageous to get AWD when it came time to replace our 2018 Pacifica PHEV. The AWD Pacifica was not on the list because of the relatively poor fuel economy, an mores because of the absolutely awful reliability of our previous car. There was never a time that there was not an outstanding recall or two, and on the very frequent visits necessitated by poor reliability and a plethora of recalls, we found that the level of the different dealerships we worked with was lower than what we remembered working with Honda dealerships in the past. Oh, and our engine failed at 40K miles (of course in the midst of a road trip hundreds of miles from home) due to a manufacturing defect. While good that the ENTIRE engine was replaced under warranty, due to supply-chain issues and availability, we were without our car for 5 months!!! But even despite these issues, and the overall incredibly bad ownership experience we had, due to the well-tuned suspension and satisfying driving experience, quality of materials, and overall utility, I would still recommend a Pacifica over a Sienna. Yes, I test-drove the Sienna, and only have myself to blame; I was really talking myself into it because of the good MPG and AWD, so much so that I overlooked several things and went ahead anyway. So here is more about my experience with the Sienna and why I wouldn't recommend it. As soon as you hit 70 miles per hour, the wind noise is so strong that it feels like you're in the middle of a hurricane. The buzz-saw nature of the combination of the overtaxed engine and CVT has been well-documented elsewhere, but it was way worse than I could even have imagined. I can't believe how annoying the vwhoo, vwhoo, vwhoo surging sound gets after a while. In order to achieve the "magic slide" large travel back and forth movement of the seats (who really cares about that, anyway?), not only are the seats not removable, but the backs don't fold forward flat, either, so there's no sliding the kayak onto the tops of the seats, making room for the top of the Christmas tree, etc., with the best cargo space achievable being having the second row up against the first row seats in the "access third row" mode of being pulled forward. This is a minivan, after all, emphasis on the "van" syllable, yet this car doesn't allow you to put the thing in "van" mode at all. More than that, the whole thing has a tinny and cheap feel, inside and out. And while this will not be an issue for most people, it is for me; unlike the other two minivans, the bluetooth cannot be turned off/disabled and is constantly searching for devices to pair with. In summary, this is the worst car I have ever owned in terms of "overall feel." I feel the only reason to buy anything other than the Honda Odyssey would be if you absolutely, positively, needed AWD, and even then I would suck up the horrendous reliability and unappealing gas mileage and buy a Pacifica, instead. The Odyssey's drive feel and suspension tuning is almost at the level of the Pacifica, but it promises reliability much closer to or on par with that of a Toyota. The 10-speed automatic (non-CVT!) transmission not only provides a more assertive and better drivetrain experience than the buzz-saw Sienna, but also makes up in large part for the fact that it's not a hybrid. We are seeing an indicated 29.5 MPG over our first 1000 miles on the Odyssey, versus the indicated 34 MPG we had with the Sienna, so not that big of a difference, and certainly not enough to justify going with the more expensive (trim for trim) and mechanically more complicated Sienna. The quality of the interior materials is way higher in the Odyssey than the "plastic-fantastic" Sienna, and the cargo area is larger and more accessible due to the configurability and removability of the second row seats. And I haven't mentioned styling anywhere else; we were fortunate to have our Sienna in the sparkly and metallic blue color, the only color in my opinion that makes the car look even passable. I realize that appearance is subjective, and others may have different reactions, but wow, is the Sienna a hideously ugly car. Oh, and one more thing, the Odyssey has a spare tire under an access panel on the floor right behind the first row. I do not know whether certain SKUs of the Pacifica and Sienna have spare tires, but ours did not, so the Odyssey having one (even with it being a doughnut spare) is certainly a welcome aspect in this day and age of run-flats, and "tire repair kits," neither of which even come close to addressing flats in most situations other than getting a puncture from a sewing needle.... But I digress. In the end, for me it comes down to feel, and often you can tell a lot by what I call "voting with your feet." Initially I was so pleased to be getting the Sienna because it "solved" several issues with our fleet approach involving things we needed to make up for because of our other two cars. But after 5 months of ownership, we had less than 2,000 miles on the odometer. I was using any other car I could (my wife wasn't so happy about my taking her SUV when I needed utility instead of the minivan) to get the job done. Meanwhile, we took delivery of our Odyssey 3 weeks ago, and I have put 1,000 miles on the odometer. There have been several times that I have "just decided to take the minivan," I guess it's because it puts a smile on my face. I guess it's because I just like it. You will, too!
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Why?
We have been a Toyota family for roughly 2 decades. The sienna is a solid car with great gas mileage. The engine is powerful enough, but needs to be pushed at times. More importantly, Toyota changed their navigation process. No longer is there an internal NAV system. You are reliant on CarPlay, which is not wireless. even wired it just doesn’t work very well. It doesn’t seem to be in sync. It’s difficult to handle with the controls it’s just not good. Not good to the point where we are trading it in for a different brand of minivan where CarPlay works seamlessly. Have met other Toyota owners that feel the same. I wish them well, but they need to get their act together relative to navigation, which is crucial.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Underpowered and uncomfortable
I was on a waiting list for a 2024 Sienna. I'm a huge Toyota hybrid fan and have had several models off and on since 2012. I was really looking forward to this van, but upon driving it found that it was struggling to get up a moderate hill, even in Sport Mode. My significant other felt the passenger seat was riding too high. Somehow the Highlander Hybrid and Grand Highlander Hybrid can feel adequately powered, yet the Sienna feels sluggish. Minivans in general are more practical than SUVs for families with young children due to the sliding doors, so if they could make this perform (and have more comfortable seats) a little more like a Highlander or Grand Highlander, even if they had to sacrifice a few mpgs due to the weight, it'd be amazing, and I'd consider it once again.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value