Rotolo Chevrolet
Customer Reviews of Rotolo Chevrolet
Review type:
Great experience
Excellent job Rotolo Chevrolet (As usual)
by JKH100452 on 01/07/2015I continue to have all service done at Rotolo, where I purchased my Camaro last year and my wife's Cruze the year before. They do an outstanding job in every respect and have my complete confidence and trust. Other dealerships could learn… friends from their "can do" and friendly attitude. I had the complete opposite experience when I visited Singh Chevrolet while shopping for my Camaro and will never go back - even though they are much, much closer to my house.Thank you for sharing your feedback! It is very important to our dealership that we are able to provide an outstanding service to all our customers. We love to work with you again. Please visit us on Facebook; we offer exclusive specials for our likers and followers. Mike Caposio | General Manager | Mike@rotolo.com
Rotolo Chevrolet
by sergio_nunez on 12/19/2014updated 01/05/2015I have been to many Chevorlet dealers, Rotolo is by far the Best. I finally found MY Chevy dealer, I'm not going anywhere else. From sales to service, they are #1 in our book. Thank you!Sergio, thank you so much for taking the time to write this great review! Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership, and I am happy to hear that our service and sales department was able to gain your trust in our business. We look forward to servicing your future automotive needs! Mike Caposio | General Manager | Mike@rotolo.com
Nov 24 2014
by Valerie153 on 12/19/2014updated 01/05/2015Ron Austin provided excellent service worthy of a 5 star rating. However, my service required the use of a rental car for several days by Hertz on behalf of Rotolo. The rental car was despicable, had a foul smell and was dirty beyond… words. It was sad to see such a poor representation for Rotolo Chevrolet. I had to keep all the windows down and sit on a blanket throughout the entire rental period. This should not have happened.Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your comments will be reviewed with our team and please dont hesitate to call us if youd like to discuss them in greater detail. Mike Caposio | General Manager | Mike@rotolo.com  
Equinox
by AngelR22 on 12/19/2014updated 01/02/2015I really loved how they really wanted to help me get a new car,no attitude,very polite, understood my situation, worked with me, very patient All the credit goes to everardo chevy evey Delatorre and the others who helpedThank you for your amazing feedback! I am pleased to hear that our team was such a great help to you during your purchase. Congratulations and we look forward to seeing you again! Mike Caposio | General Manager | Mike@rotolo.com
Excellence from start to finish
by Desmond_H on 12/20/2014updated 01/02/2015Both Rob in sales and Jim, the finance manager, did their very best to help me get into the Cruze Diesel as quickly and as seamlessly as possible. They are consummate professionals and I could not have asked for a more pleasant experience.It was a pleasure to read about your first buying experience working with Rob and Jim. Congratulations on your new Cruze! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Mike Caposio | General Manager | Mike@rotolo.com
Jorge Rivera
by Jorge_Rivera on 12/19/2014updated 01/02/2015My Sales Consultant Julio Carrillo did an a great job at addressing my questions and made my buying experience a great one.Thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful car buying experience and I am glad that Julio was there to assist you with your purchase. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Mike Caposio | General Manager | Mike@rotolo.com
Best in Southern california
by Thomas2301 on 12/19/2014Best price, Good Customer service. I contacted eight Dealers and Rotolo Blew all others away. My local Dealer on the High Desert made a verbal commitment to me over the phone and did not honor it. Rotolo made a verbal commitment and… completely followed though. Rotolo Chevrolet came through for me !!Thank you for your positive feedback! I am pleased to hear that we made you car buying experience a pleasant one. Our commitment is to provide a first class customer service with integrity and professionalism. Ensuring that each and every customer of our dealership will leave confident that they made the right decision. Thank you and we look forward to seeing you again! Mike Caposio | General Manager | Mike@rotolo.com
Dreams really do come true
by Ernesto760_ on 12/19/2014Are experiencing was one of the best ever . I liked the fact the where able negotiate with us and treat us with respect and we felt at home.Thank you so much for taking the time to write this review. It helps us to know when we are doing well because it is what we strive to do on an everyday basis. I am very happy to hear about your positive experience at the dealership. Congratulations on the new vehicle! If you have any further needs, do not hesitate to come back in for a visit. Mike Caposio | General Manager | Mike@rotolo.com
Annette in service!!
by Jason9393 on 11/17/2014updated 12/09/2014Annette is what keeps me coming back!! She makes sure anything our family needs done with our vehicles is done!Thank you for sharing this great feedback with us. I am happy to hear that Annette was there to take care of you and your vehicle. Reviews like yours help us to make sure that we're meeting the needs of our customers and were glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment and we appreciate your loyalty and business! Mike Caposio | General Manager | Mike@rotolo.com
camaro
by 20151le on 11/14/2014updated 12/08/2014My experience was very good. I knew my battery was dieing and I came in last minute after work to see if they can help me out and they were able to take my car in a fix it. Keep up the good work rotolo.Great Dealership
by gladis228 on 11/20/2014updated 12/08/2014I had an excellent experience at Rotolo Chevrolet, my sales person Juan was very knowledgeable and helpful and I purchased two Chevy cruze and I am very satisfied.Compra de Silverado 2014
by Martincm on 11/18/2014updated 12/08/2014Al supervisor de venta le falta actitud para tratar a un prospecto, la camioneta estaba sucia por dentro y a pesar de que se le informo al vendedor y dijo que la limpiarian no lo hicieron. Nos dieron los controles desprogramados, tuvimos… que regresar el lunes y perder 1 hora y media para que lo hicieran, entre otros detalles.Great Service at Rotolo
by Joechemist on 11/08/2014updated 11/24/2014Great customer service, very long lines for service, need more service writers to handle the huge flux of customers. The word is out ...great customer service at Rotolo Chevrolet. Give the current service writters a raise and hire extra… help.Thank you for your feedback! I am happy to hear that you are pleased with the service we provide. Your suggestion is greatly appreciated. We will continue providing a great customer service to each and every customer of our dealership. Thank you and we look forward to servicing you again in the future. Mike Caposio | General Manager | Mike@rotolo.com
Satisfied
by Djuan on 11/04/2014updated 11/14/2014This experience was the best car sales experience I've ever had for once the commercial lined up with the experience!Thanks for your perfect review! We are pleased to hear that you had such an amazing experience at the dealership. Congratulations on your purchase and we look forward to seeing you again! Mike Caposio | General Manager | Mike@rotolo.com 
Service dept
by Sjrey55 on 10/30/2014updated 11/10/2014The service was excellent. Can't beleive I was able to get a oil change and my recalls taken care of on the same day with all those other vehicles thereThanks for the outstanding review! We are very happy that we completed your service quickly. We understand that servicing your car takes valuable time out of your day and we never want to waste our customers' time. We are very happy to hear that your service was completed in a timely manner and we look forward to servicing you again. Mike Caposio | General Manager | Mike@rotolo.com
Useful suggestion
by MiriamBrownell on 10/24/2014updated 11/06/2014We used to have everything taken care of by the person who came out to the car and took down the needs for the servicing. Now we have to do that and then come in and wait for a customer service person to do the exact same thing. I had to… come in with my cane. Sit and wait for 10 minutes then do the same thing I did while sitting in my car. Stupid duplication of effort.Customer Service Survey
by Rita_Jordan1 on 10/16/2014updated 10/27/2014The service was great, the customer service reps were wonderful but the waiting time for my car was too long. Rotolo needs more employees everywhere and room to fit the empoyees/technicians to speed up the waiting time on servicing… someone's car in a timely manner. Rotolo Chevrolet of Fontana needs to seriously expand especially during the large mass of servicing of cars that is needed on the weekend.Rita, thank you so much for your kind and honest review of our dealership. We apologize for the long waiting time that you experience during your service. We are continually trying our best to accommodate each and every customer who visits our dealership every day and complete the service in a timely manner. And your feedback is greatly appreciated. I am glad that our team provided you with a great customer service that you deserve. Thanks again and we look forward to seeing you soon! Mike Caposio | General Manager | Mike@rotolo.com
Volt
by stnray56 on 10/06/2014updated 10/20/2014The best car buying experience I have ever had! The personnel at Rotolo Chevrolet we helpful but not pressuring in the involvement of my car purchase.Thanks for this awesome review! I am glad to hear that our team provided you with a pressure free and enjoyable car buying experience! Congratulations on your new vehicle and we look forward to seeing you again! Mike Caposio | General Manager | Mike@rotolo.com
Excellent.
by carmensita on 10/10/2014This is my second Suburban that I buy in Rotolo Chevrolet, always excellent service, on this occasion was no exception, very friendly and respectful.Hello Carmensita and thank you for the kind words! We are pleased to hear that our team was able to provide you with such excellent service. Congratulations on your new Suburban! Thanks for choosing our dealership for your car purchasing needs and we look forward to working with you again! Mike Caposio | General Manager | Mike@rotolo.com  
Rotolo is the place to go! There is no one like them! Come 1 come Everyone!
by Elias81 on 09/24/2014updated 10/06/2014It was a excellent experience! The service was fast and efficient! The employees were all great people! They were friendly and helpful! I feel completely satisfied! Thanks Rotolo!excellent
by CaseyKG on 09/17/2014updated 10/06/2014Recently brought my Chevrolet in for a service on a Saturday they were very busy but friendly and completed the job quickly Annette was happy to answer any question I had will definitely continue bring my vehicle here for any needs
Chevrolet Silverado 1500
Chevrolet Blazer
Chevrolet Colorado
Thank you so much for your kind words, Jeter! We're thrilled to hear that you had an easy and enjoyable shopping experience at Rotolo Chevrolet. It's great to know that Esteban provided you with excellent service and made the process seamless for you. We look forward to welcoming you back in the future! Best, Armando Rojo | armando@rotolo.com | General Manager | 909.822.1111 ext. 8369
by Rotolo Chevrolet on 03/27/2025