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Customer Reviews of Tuttle-Click Ford Lincoln

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131 reviews
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  • Recent service visit

    5 out of 5 starsby Frank V on 06/09/2020

    My last visit for service on my MKX went extremely well. Craig Whitacre greeted me and took care of the necessary service, on time and without delays. While there my wife & I wanted to test drive a few new Lincolns since my lease is coming due. Marcin Jasinski took excellent care of us and we tried out a couple of new cars. Tim McCormick also helped out. I have been with T-C Lincoln for 3 years and always had excellent treatment
  • Service

    5 out of 5 starsby David Ponce on 05/07/2020

    Service Representative Ralph Parsons was very helpful
  • Great service

    5 out of 5 starsby Rick T on 03/07/2020

    Sam got my vehicle serviced efficiently and the job was well done in a fast time.
  • Nice service

    4 out of 5 starsby Seth Mahdavian on 03/05/2020

    I left my car at Tuttle Click Lincoln-Form for usual works (changing oil/filters/etc.) service yesterday. The only little dissatisfaction that I have is that they forgot to call me when the car was ready and send me a ride to take me back to dealership
  • Repair of latch on hatchback

    5 out of 5 starsby Rose on 02/21/2020

    My issue was handled promptly and professionally.
  • 2008 shelby

    5 out of 5 starsby 2008 Shelby on 02/18/2020

    Fast and courteous
  • Very happy customer

    5 out of 5 starsby Elizabeth Buehrer on 02/17/2020

    Service was excellent. Salesperson Steve W. was a nicest person to deal with.
  • Best car buying experience yet

    5 out of 5 starsby Tiffani on 01/28/2020

    We had the best car buying experience at Tuttle Click Ford. Our salesperson, Brandon, was super professional and knowledgeable about the vehicles we were interested in. He showed us all the features and took his time with us, without giving us a hard sales pitch. Once we were ready to purchase, Brandon gave us a great deal on our new vehicle. We were in and out of the dealership to do the paperwork and pick up our sparkling clean car within 1 hour. That’s it! No aggressive sales, no guilt tripping, no telling us what we want or should have; instead Brandon listened, respected our time, and ultimately earned our business. I highly recommend Tuttle Click Ford!
  • OUTSTANDING !!!

    5 out of 5 starsby Ken on 01/22/2020

    The work was top notch and was completed when they said it would be. 100 % satisfied.
  • Ford fusion Energi services

    5 out of 5 starsby Tung Trinh on 01/21/2020

    Last weekend I brought my FORD FUSION ENERGI for routine services.Rod Rodriguez Service Advisor was very helpful and also the mechanic name " HAI TRUONG " did a very good job on my vehicle. I got couple of questions that i asked and they were responding very professional Bought my FORD FUSION ENERGI and done all the SERVICES here at: Tuttle-Click Ford Lincoln 43 Auto Center Dr Irvine, CA 92618 (949) 472-5200 Thank You Tuttle-Click Ford Lincoln
  • Great experience

    4 out of 5 starsby Tom G on 01/15/2020

    I just purchased a 2016 F250 lariat from Tuttle Click Ford. No hassle we got right to business.
  • Great experience!

    5 out of 5 starsby Joe and Elizabeth on 01/14/2020

    Great experience, Tim was not high pressure and the finance manager and sales managers were amazing to deal with. I recommend this place to anyone looking for a new automobile. We will be back!
  • Sync Screen

    5 out of 5 starsby SharonMcNiff16 on 01/13/2020

    Sync Screen stopped working. I drove to Tuttle-Click Ford in Irvine. Stephanie came out to address my concern. She took the car to have a technician look at it. It was fixed within 45 minutes. I was very happy, as Stephanie was very professional and kept me informed.
  • Tuttle Click Collision Center - 2 thumbs Up!

    5 out of 5 starsby Jim W on 01/04/2020

    Initially, I had a great experience with Robert Gegg and his team at the Tuttle Click Collision Center with our Dodge Durango. Robert did everything he said he would do, and on time, as well as interface with the insurance company. As a result of this very positive experience, I took my Tesla to Robert for repair, and again, he did an outstanding job, especially dealing with a very difficult insurance company, stubborn and unethical car rental company, and the craziness that is Tesla. I'm a perfectionist and could not ask of anything more from the Tuttle Click Collision Center. If you are unfortunate enough to have gotten in an accident, do yourself a favor and just go see Robert to get your vehicle repaired properly by a very high-quality shop that cares about fixing your vehicle correctly.
  • Ford & Lincoln service

    5 out of 5 starsby Peter on 12/21/2019

    We are customers of Tuttle Click Ford for Years and the service was always prompt, courteous and excellent in quality!
  • Ask for Mallorie Wilson in Internet Sales!!!

    5 out of 5 starsby BrianBob on 10/04/2015

    There are lots of creepy and stubborn salesman out there. Mallorie is NOT one of them. She is the most genuine person I have ever met in sales. I forgot at one point that I was buying a car because the conversation was so causal and personable. She will go the extra mile(s) too. She gave us a great price on a Focus ST, in the color I wanted and event drove to another dealership to personally transfer the vehicle herself! Ironically the dealership she transferred the car from wanted $1500 more and would not negotiate further! They lost out. Also, if you have kids, they have a separate play room!
  • best car buying experience

    5 out of 5 starsby valdez_cynthia on 09/01/2015

    Salesman Kevin H. was very friendly, knowledgeable and answered all of our questions thoroughly. Both Kevin and finance person Sha made every effort to provide excellent hospitality and service while ensuring we would leave happy.
  • Thank you Calvin

    5 out of 5 starsby Haleymlivesay on 07/08/2015
    updated 07/22/2015

    Calvin did a great job helping me find the car that I wanted. By far the best customer service I have experienced at a car dealership!
    • Hayley, thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Calvin was so positive. We always do our best to make sure all of our customers leave with the right vehicle. We look forward to seeing you again. Sincerely, Shirley | shirley@tuttleclick.com

      by tuttleclick on 07/23/2015

  • William L

    4 out of 5 starsby William_L33 on 07/13/2015

    Service completed in timely manner routine & usually takes 1-1 1/2 hrs.. Very pleasant waiting area, well lighted, comfortable lounge chairs & food service available if desired.. Liked the "Woody" Station Wagon in the new car area.
    • Thanks William for the outstanding review! We are very happy that we completed your service quickly. We understand that servicing your car takes valuable time out of your day and we never want to waste our customers' time. We are very happy to hear that your service was completed in a timely manner and we look forward to servicing you again. Sincerely, Shirley | shirley@tuttleclick.com

      by tuttleclick on 07/15/2015

  • Great Service

    5 out of 5 starsby GRP55 on 05/30/2015
    updated 06/05/2015

    The service writer Janey really cared that my wife was treated with respect and did everything possible to take care of our problem.
    • I am happy to hear that your time spent with Janey was a pleasing experience. We pride ourselves on the high level of our service excellence. If you have any questions or concerns, please come back to visit us. We are eager to see you in the future. Best, Shirley | shirley@tuttleclick.com

      by tuttleclick on 06/08/2015

  • Great Service

    4 out of 5 starsby HTroy on 05/19/2015
    updated 05/29/2015

    Courteous, quick. When I first arrived I was asked to wait for the person I had an appointment with since I was early. A few minutes later someone else approached me and said it would be a few more minutes and then someone else came up to help me. Everyone was very helpful.
    • Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Please keep us in mind for future needs, Take care! Sincerely, Shirley | shirley@tuttleclick.com

      by tuttleclick on 05/29/2015


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