Pacific Honda
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Customer Reviews of Pacific Honda
Review type:
Baying a new car at Pacific honda
by William on 04/04/2025
Friendly, professional service from all the staff.
144 reviews
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Always a great day
by Tmonroe on 10/29/2018Lease my third Honda Civic from this dealership. Great experience as always. Big thank you to Jimmy and Alex for service and professionalism is outstanding. I will never go anywhere else.Horrible experience
by Shawntee on 10/08/2018Worst experience of my life. Dont waste your time going to this dealership. Eduardo and the management is horrible and will insult you. They are holding my car hostage, that I purchased from them a month ago with bad rotors, which it has… taken them a month to correct this issue after I have had told them since day one of me owning the car. They almost didnt give me a loaner car but yet again I had to raise hell for anything to happen now they are threatening to keep my car and just give me my down payment back after Ive called them on their bs and after they told me one thing but did the complete opposite. DO NOT I REPEAT DO NOT BOTHER WITH THEM!!Shawntee- Thank you for contacting Gerrie Wilkes, our General Sales Manager, with your feedback. Per your discussion, we are making sure all matters are being handled.
Fast and reliable repair service
by Replaced_parts on 09/06/2018need to replace fallen splash guard due to accident on freeway. All diagnostic and replacement works were done within 4 hours. Drove away the car feeling safe again.Smooth experience!
by mvasquez8qv5 on 08/03/2018I just bought a 2018 Honda Accord, and from the get-go Dario Morla, was of great value. He had the car ready by the time I got to the dealership, he showed me in a very articulated manner all the great features the car had, and the overall… purchase went great, with no hidden costs or mandatory add-ons, they just kept it clean. Of course, they did offer the usual stuff (extended warranty, alarms, etc), but sure they clarified any of this would be strictly optional, and they weren't pushy about it. Thanks for the professionalism, Dario!Thank you, Jimmy!
by Hondaowner on 07/25/2018Just bought a 2018 Honda CR-V and Jimmy Gardemann was great to work with. The deal was made before going into the dealership and there were no surprise add-ons or Pro Pak deals which require you to pay for unwanted splash guards, wheel… locks, door trims etc. The out-the-door price was agreed upon before going in so there was no stress. Got a good price for the car I wanted.Great Help from Moose!
by MetalSpark128 on 07/17/2018They hooked it up with a great deal and even made sure we had something in our budget with as many of the things that we wanted in our vehicle as far as safety and comfort.Great customer service
by Obmermaid on 07/13/2018I was very satisfied with the experience I had with Josh in the service department. He provided excellent customer service, was honest and ended up saving me 150.00 for unnecessary work. I highly recommend this place!Always an excellent experience .
by MTopacio on 07/10/2018Last Friday is the 3rd time i've purchased a car from Pacific Honda. My experience with Pacific Honda has always been excellent. They make car buying easy and stress free. Eduardo Ibarra is awesome. I niss my old friend Sam, but Eduardo… is nore than making up for it.Express Service
by chele858 on 06/27/2018I appreciate coming to Pacific Honda's Express Service Center. They always take care of my car in a timely manner and the staff is friendly and professional. We are so glad we bought our car at Pacific Honda, we will be lifelong… customers.Great Service
by HondaPilotR on 06/26/2018Came in for regular service. Great customer service, quick and efficient service! Thank you for being so great!!AWESOME Experience!
by Carolyn on 06/14/2018David Jefferson aka "DJ" was amazing! Hes the Fresh Start dept Manager. He was Quick, efficient, helpful and got me an amazing deal on a beautiful 2015 Honda Accord! I have a credit score under 600 and did not think it could happen. Had a… bad experience at carmax where they approved me, spent 7 hours in their dealership only to be told "nevermind" because my ID was expired. (They said it wouldnt be a problem) we were referred to DJ by 3 co workers that were able to purchase without good credit... even bankruptcies! I called him 2 days ago and already have my car home. Took 1 hour in office to sign everything and drive off. He put alot of work into it prior to me getting there. So happy we found DJ 😁 He even works with you on the downpayment!Purchased New Honda Civic Hatchback
by Grodrig440 on 06/14/2018After visiting and having a bad experience at couple local dealers in San Diego. I drove to Pacific Honda in kearny Mesa. Edson Montoya was great, he helped me find the right vehicle. Ben the manager came in to close the deal. He wasnt… pushy and I really believe they just want to make customers happy. Overall a great experience.Extremely knowledgeable and fair
by Satisfied_PH on 05/30/2018We had a great experience working with Mustafa ("Moose") on leasing a 2018 Honda Accord EX-L 2.0T for my wife. He was exceptionally knowledgeable about all the Honda products and was very personable and helpful. We got exactly the car we… wanted at the price we wanted with minimal 'drama.' Very happy customers!I'm A pacific Honda owner
by timnsd92104 on 05/21/2018I was Leary of car dealerships due to my recent challenges not so great experience with other dealerships in the area. I was pleasantly surprised with the efficiency of my sales rep dj and his ability to get me in and out of… the dealership quickly.. DJ deserves a medal he got me to purchase a carGood Service
by oldandactive on 05/14/2018Brandon Warnke, my service rep, did a great job during a stressful week for me as my car battery kept dieing. They replaced a fuse and the battery, etc and all is well. Brandon is professional and also fun.Excellent Service
by MaggieFox on 05/14/2018I needed an oil change and would routinely go here because of the professional service. I was given a wait time of 1 hour and 20 minutes, but I didn't mind because their waiting room was comfortable and clean. GREAT EXPERIENCE!!!Professional Team - Grade A
by mhash_2018 on 04/23/2018Amazing job. Exceeded time expectation. Great job.A breath of fresh air
by Edwalls1 on 04/23/2018Mohammed the sales associate was outstanding. I had been looking for a car for weeks and had attempted to test drive the vehicle I bought several times from other dealers but selling cars are not a priority. I was excited that this dealer… had Accord Hybrid cars and most dealer in SO CAL. did not so I test drove it and Mohammed took the time to figure out the purpose for the purchase and helped me decide on which vehicle was right for me. I felt his personal skills and product knowledge was instrumental in making a deal. The real outstanding part he didnt try to trap me in a sale but rather wanted to make the customer happy. I forgot to mention the second part of the sale was a day after I test drove. Mohammed was gone so the stand in was armondo who was equally as outstanding I explained to them I needed to be somewhere in two hours (buying cars are not a quick experience) they moved very quickly to make this happen. Lastly Anthony in finance laid everything out and even got me a better rate than my bank plus he reminded me about discounts I hadnt accounted for and also adjusted in order for us to get the exact payment I wanted. Best dealer in SAN DIEGOBest service
by Moecarballo on 01/17/2018The best customer service and the sales man Jose Velazquez help me with everything I want for me and my family. I recommend pacific Honda to all my friends and family I haveThank you so much for taking the time to review us. We are so pleased that you and your family enjoyed your experience with Jose!
Natalka
by Natucia on 08/23/2017Came to the dealership prepared, found what I wanted. Without any problems the salesman Ted Cosby worked with me to get what I dreamed for fast and smooth.Thank you so much Natalka! We are so pleased that you enjoyed your experience!
Very Professional
by Skinman926 on 08/01/2017My salesman Jeff was very straight forward and great at explaining details. If you want a fair and honest salesman - go see Jeff at Pacific Honda...Thank you so much for your comment. Were so happy to hear that you had a great experience with Jeff!
About our dealership
Hi William, thank you for your kind review; we are happy to pass along your comments to the team here at Pacific Honda! We are always more than happy to assist you if anything else comes up. Take care!
by Peter Joyson on 04/08/2025