Ocean Honda Of Ventura
Today 9:00 AM - 9:00 PM
Customer Reviews of Ocean Honda Of Ventura
Review type:
79 sales reviews
Sort by:
Great experience with Frank Martin
by cufflinkbalboa on 04/07/2017Frank was genuine, kind, and trustworthy. The team at Honda of Ventura did not play games; they did exactly what they said they would do. I'm so glad I purchased my CRV with them.Deceitful and dishonest sales
by EdmundsUser on 03/26/2017I purchased a Honda CR-V from salesman Ramon Aviles and Sales Manager Haisam Haddy. After some time negotiating we finally agreed on a price for the vehicle. First they tried to replace the car with one that had less features although they… knew I was negotiating on the car I had test driven. Once the paperwork was written up they had added "dealer add-ons" which they neglected to tell me about. The price we negotiated had increased by $1190. I did not notice this tactic until the next morning where I returned to the dealership for an explanation of this different price. They said that since I signed the contract that I could not do anything now. I should have noticed this but thought it included other fees and did not think a dealership would do this. The add-on was dishonest and deceitful. Watch out for this dealership and these guys. I would not buy a car here ever again. Deceitful and dishonest sales tactics used here adding additional costs to an already agreed upon price. I had also asked for a copy and description of these "dealer add-ons" as they were not included in my paperwork and they also refused and said they would send them to me. Hope this doesn't happen to anyone else. Be careful.For excellent customer service, see Joe Jehoich!
by SoCalDriver on 02/27/2017Joe Jehoich worked with my sister and me to obtain a rare 2017 CR-V for my mother. Joe made this process so smooth, efficient and pleasant. We all live in different cities which meant that Joe had to coordinate communication, negotiation… and purchase via email. Joe, we greatly appreciate your responsiveness, patience and diligence! Thanks for your excellent customer service!Thank you Miguel ! Good work
by boballen1 on 07/01/2016Great experience at Ocean Honda! Thank you Miguel! Happy Fathers Day !Good experience
by SueCieBee on 04/27/2016I just bought a 2016 Honda Fit and received excellent customer service - I am also very happy with the car. The Honda specialist, Buzz Noe answered my questions, had a sense of humor, and went out of the way to get me the color of car I… preferred, even though the dealership had just sold out of the one I wanted. In addition, their financial manager Stephanie was also friendly, straightforward and fast. All round it was a good experience for my first new car.Great Experience
by ________ar on 04/17/2016I bought a new Honda Civic at Ocean Honda this past week. I was very impressed with the effort that everyone at this dealership made to get the exact car that I wanted and to make the transaction happen. I dealt directly with Frank Martin,… who was very knowledgeable, courteous, helpful, and professional. I would absolutely recommend this dealership.Bait and swtich tactics, Did not give edmunds discount
by carshopper118 on 03/29/2016I went to the dealership with my edmunds price promise certificate to meet with the salesperson who had contacted me. After the test drive we started to negotiate and the offer they presented did not include the Edmunds price. When I… asked why it was missing they responded that it was "just a starting point". This is WRONG. I should not have to negotiate to get to a price that I've already been guaranteed. They also make you sit and wait forever, the dealership was not busy so why I would have to wait 30 minutes for a quote is ridiculous. Took me nearly 2 hours to do a 15 minute test drive and get 2 quotes out of them. They said they wanted to earn my business, but clearly it's just a line they use. FYI, I negotiated a deal someplace else that was $50/mo better than their "best offer" on a more expensive car.Worked out well for 2015 Honda Civic EX-LNAV...
by Doggtagger on 12/29/2015Would definitely want to work with them again for financing a new Honda. Everything went really well with the salesman Gabriel Diaz and my auto broker Laurie Crippen. With the 2015 Civic discount and low new Honda vehicle financing, it was… a great match-up.Thank you to Stephanie Works and manager Mo Barr
by LisaJean on 12/08/2015Thanks to Stephanie Works, my husband and I drove away in a brand new Honda CR-V EX-L on Sunday. Stephanie has a low pressure, honest style that was very comfortable to work with. She worked with manager Mo Barr to get the interest rate we… needed to make the deal. I recommend working with Stephanie and the others at Ocean Honda of Ventura!Thank you to Gabriel Diaz and manger Moe
by Lorenzo08 on 12/04/2015Anyone that needs a car first time buyers I recommend you ocean Honda ! Big thumbs up! Number one dealer :) they will work with you ! They will never give up on you and they'll make sure you go home with a car you want and absolutely… HAPPY! :)))) 12/2/2015 sincerely -Enzo:)love my car!
by mari805 on 12/01/2015I just bought a new car here over the weekend.the staff at ocean was so helpful and quick. They worked with me to satisfy my needs and what i could afford. Great overall service! I am very satisfied and highly reccomend their services!Get The Best
by buzzzzz1 on 11/23/2015A dealership is only as good as it's people. Good Sales is Good service and good service is finding a person who helps "YOU" find what "YOU" are looking for...and then goes beyond the call of duty to make sure you are getting exactly what… you want and understand everything...Steve Ncala is the person you want at Ocean Honda.. Enough said!Great experience choosing and leasing a new car
by Rashannah on 11/10/2015Very good experience with Ocean Honda in Ventura. The sales associate Janeth was very helpful in choosing a vehicle and worked well to get my husband and I an nice car to lease for an affordable price. Very professional and sincere. I would… definitely highly recommend this dealership for purchasing a new or used auto.Disappointing
by Aeropete on 11/06/2015First, my experience with Vista Honda when I originally leases the vehicle was truly outstanding. This second experience was very disappointing to the point I would not recommend anyone to this dealership. Obviously something changed. The… sales person was nice enough up front, however, the quintessential "used car salesman" emerged and the antics began. The Car-Doc add on they are selling is very assumptive (which is fine) but it is horribly explained and the constant running in and out for the "manager " I believe was simply incompetence. I returned a car off lease and refinanced to another loan. The dealership adds money to the current residual value under the guise that because they are reselling the car back to you it will undergo a vast safety check and anything wrong will be repaired. Low and behold nothing was wrong with the vehicle and there was no documentation of anything that might have happened. To add insult to injury, this vast safety check missed the low pressure tire warning on the dash board... I would bank that the "safety check" was simply hosing off the car and calling it good. The financing and contracts process was equally slimey- with perfect credit they offered me 4% and expected me to sign. Only after balking at that they showed me I qualified for 1.94%... Shocking. Additionally, they ytied to gloss over a 3k extended warranty telling me that "by law" I have to include everything on the contract and it is my responsibility to spot out and remove it?? All in all, I left the dealership with a strong desire to take a shower and clean off. At the end of the day I was stupid enough to think that would do right by me based on my Vista experience. Nobody held a gun to my head, regretfully I should have walked away. Buyer beware.Very Happy with my new Car 3rd time buyer
by msnouturn on 10/29/2015This is my third time leasing a Honda from Ocean. Both my salesperson Miguel and Mo worked very hard to get me the best deal available for me. The car is great, of course it is a Honda! But more then getting a new car is having a good… experience in the process. I would highly recommend Ocean Honda as the place to go when you are looking for a Honda, good people, great service and they make popcorn! By the way, the service department is excellent as well.Good experience
by deepkishore on 10/09/2015Steve, Mo, Marie and Dana were a pleasure to work with. Got a reasonable price on a new Honda. They did not try to hose us with hidden costs. Overall we had a good experience. Check this place out if you want to buy a car with minimum… hassle. Steve took time to show us all the little bells and whistles of our new car. That was really nice! Tip: If you find a lower price anywhere close by they will try to match it as best as they can. If you make money in Ventura, spend your money here. Buy local!!!Wonderful customer service
by WaqarAhmad on 09/14/2015I just bought Honda Accord from Ocean Honda of Ventura, There are many dea;ershipd around but I was best received, serviced and given best deal by Oceans team - Steve Ncala and Mison Hadi. Despite that I visited them multiple times for long… hours, still they gave best of service every time. At the end I have best possible deal....hats off to them.......WaqarReplacing my Honda with a new Honda
by davidmagney on 08/26/2015The sales staff worked with me to replace my 2003 Civic Hybrid with 336,000 miles for a new 2014 Civic Hybrid, meeting my price needs. And the color of the car suits me perfectly.Positive experience from start to finish
by dccal on 08/20/2015Can't say enough good things about the whole experience! I had been car shopping for a couple months and was in contact with several other dealerships. Marie stood out with her excellent follow-ups to my emails; being available to answer… all my questions; and making sure they had the exact car I was interested in. Upon arrival, Rick Love was our salesperson. He was positive, personable, extremely knowledgeable and went above and beyond to make us happy. He made the usually stressful and annoying car buying experience, pleasant. My plan was just to look and continue on to other dealerships, but Rick did everything I needed to get me into the exact car I wanted. Well be looking for future cars at this dealership as well.Best car experience ever!
by stiles1 on 08/17/2015My husband and I went to Ocean Honda of Ventura on Saturday to just take a look at some of the cars, but due to the fabulous service and great deals we walked out with a new Honda Accord. We were greeted by Franklin and the GM Chris and… they were super friendly. I loved the fact they weren't pushy or pressuring us to buy. Franklin helped us test drive the vehicles we were interested in and then the buying process was a breeze. We told them how much we wanted to spend and what we could afford and they made it happen. The finance manager Selvano was a pleasure to deal with as well. He was knowledgeable and quick with the paperwork which was great! All around this car buying experience was truly perfect and I really appreciate how we were treated. Thank you so much Ocean Honda of Ventura! We will definitely be bringing our family and friends to buy from you guys!Third time and it just keeps getting better!
by scott_h1 on 08/10/2015This is my 3rd Honda and this experience was the best one yet. Steve Nala was informative and attentive and made sure we were well cared for throughout our experience. Steve is a great asset to the team at Ocean Honda and why I will keep… coming back!
About our dealership