Global Imports BMW
Customer Reviews of Global Imports BMW
Review type:
Great service
New Car
by Kenyatta H. on 04/22/2024Tyrone and Mark were GREAT!! They made my experience so smooth! They were very knowledgeable and helped me out in every way. I’m so grateful for their help!Kenyatta, we are so pleased you enjoyed your visit to Global Imports BMW! Please let us know if there is anything else we can do for you; we are more than happy to help!
Used chevrolet
by Alanhan on 04/20/2024Mark took care of all my concerns and the vehicle was ready on time and looks great! Thanks GlobalWe are so pleased you enjoyed your visit to Global Imports BMW! Please let us know if there is anything else we can do for you; we are more than happy to help!
New X5 purchase experience
by &^%$#@! on 04/20/2024Second time buying from this dealership and still needs improvement. Salesman was professional, knowledgeable, and very tactful. Unfortunately, the sales manager was rude, dismissive and tactless. He needs to be washing the cars instead of… being involved in the sales process.Hello, It is disappointing for us to hear that your experience was anything less than great. We would like to have a better understanding of your experience. Please reach out to our Customer Relations Manager, Jaclyn Beberg, at (770) 261-6051 at your earliest convenience.
New purchase
by Banncow on 04/20/2024Handled my purchase with ease. Beginning at test drive (which was extremely informative by Ray Lawson) to the departure with my car. Was thinking of purchasing a different brand. Ray sold me on BMW.We really appreciate your positive review! We hope to see you soon!
Spectacular
by MJ3657!! on 04/17/2024Everyone was very professional and helpful!Thank you again for taking the time to let us know how we did. We hope you have a great day!
Robert L. Brown
by Robert Brown on 04/16/2024My wife and I came in to Global Imports BMW to purchase our first BMW automobile. From the time we entered the door, we were greeted by Client Advisor, Ray Lawson, who listened to us and treated us with caring and respect. He did not assume… anything, but asked informative questions to make sure he was addressing our concerns, expectations, and needs. From sales through financing and vehicle delivery, we were given attention and customer service at the highest possible level.Robert, we're happy you found our staff to be so supportive during your experience here at Global Imports BMW. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Exceptional service from everyone at Global Imports!!
by sowmyap on 04/10/2024I recently purchased an SUV from global imports BMW and the service I received from Sam was beyond exceptional. The process from pre sale to post sale was outstanding. Sam went above and beyond helping us with the sale and I would… definitely recommend anyone to go with global imports for all their vehicle purchases.Thank you again for taking the time to let us know how we did. We hope you have a great day!
Happy Buyer
by JRogers on 04/01/2024I went in with expectations on what car I exactly wanted and got that and more! My sales rep (Omar) was very knowledgeable and dependable. I definitely highly recommend him AND Global Imports!Thank you again for taking the time to let us know how we did. We hope you have a great day!
X7 purchase
by AnnieCr on 03/28/2024It was great and very smooth!Thank you again for taking the time to let us know how we did. We hope you have a great day!
Excellent leasing experience
by Dan Lawrie on 03/23/2024Super easy. Alan was great giving an overview and training on the car. Finance process with Jay was easy. We spent less than two hours there and most of that was training on an i4 M50.Thank you again for taking the time to let us know how we did. We hope you have a great day!
Straight up!
by Straight up! on 03/23/2024Excellent. We got straight to the point and my sales associate stayed right there with me.Thank you again for taking the time to let us know how we did. We hope you have a great day!
Dalya is the absolute BEST!!!
by Kayndise Lee on 03/15/2024The ENTIRE team at Global Imports BMW is excellent. However, I must give a special shout out to Dalya, you helped me purchase my 2024 BMW X6. The service, attentiveness, consideration, and accommodations were nothing short of SUPERB and I… am truly grateful for the time and assistance given to me!Kayndise, we're happy to hear you had such a positive experience with our team! Thank you again for the great review!
BEST SERVICE IVE EVER RECEIVED
by Dani loyd on 03/15/2024I recently purchased a car from Charles Reed, and the experience was exceptional. His knowledge and friendly demeanor left no stone unturned. Charles's professionalism and honesty made the decision easy, and I'm thrilled with my purchase.… Highly recommend him to anyone in the market for a new vehicle.Dani, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
Follow-up visit
by GA Dawg on 03/12/2024Stopped by to get some questions answered and help on technology in our car. Anthony took great care of us, took his time and helped with all our questions. Highly recommend him!We're so happy we were able to help you out! Please let us know if there is anything else we can do for you; we are more than happy to help!
Customer service
by Reginald on 03/11/2024Friendly , nice , and patient I thank Charles for going above and beyond and helping me every step by step in the process .Reginald, we really appreciate your positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!
Highly recommend
by Plittle on 03/10/2024We worked with Andrej Vaskovardzic and Mark Cooper on our trade and purchase of our new X3 and had a great experience. Loving our new purchase and would recommend this dealership to our own friends and family.We're glad you had such a wonderful experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!
Derrick was great!
by sanglikeme on 03/09/2024Derrick made sure that all my questions and concerns were addressed and I was able to get my new BMW X3! The overall service at Global Imports was great from the front staff to the service dept!We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
Awesome experience!
by Latonia T on 03/09/2024Taylor Nielsen, Ms Sheena B and Travis Robinson made our second purchase from Global exceptional!! I love my early birthday gift!Latonia, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
Great experience!
by GA-Dawg on 03/09/2024Anthony Castro did a great job of listening to what we were looking for and showed us multiple options. He answered every question and went out of his way to make the experience fun. Of note, the buying process at Global isn't the time… wasting ordeal we have had at other German auto dealerships. I liked that Anthony himself assisted us in pairing our phones and explaining the new technologies on our model. He encouraged me to call him with questions which I've done several times already. This was the best dealership experience we had had in years.We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Great response to minor issue
by barnett on 01/06/2024I had a minor issue with a used Volvo XC90 a couple days after I purchased the vehicle. Management was very responsive and quickly resolved the issue. They communicated with me regularly via email and cell.Hi Barnett, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Global Imports
by Barnett on 12/22/2023The salesperson misinformed me. Management made no effort to correct it. Check engine light came on after a week and less than 200 miles. Again, no response from sales and service management.Barnett, We regret to hear that your experience with us has not been a more positive one. We'd like the opportunity to discuss this with you directly. Please reach out to our Customer Relations Manager, Jaclyn Beberg, at (770) 261-6051 at your earliest convenience.
Hi Thanks for reaching out. The issue was quickly resolved. My salesperson was out of the office which I mistakenly thought he was ignoring me. Please see my updated review. I am extremely satisfied and had a great experience.
Thank you for taking the time to let us know how we did. We hope you have a great day!
by Haley Bada on 04/10/2025