Customer Reviews of Joe Rizza Ford Lincoln Orland Park
Review type:
Lincoln Navigator 2024
GREAT PLACE TO BUY YOUR NEXT CAR!
by Chuck_G_4702 on 02/06/2015Very clean and neat showroom, warm and inviting. I particularly liked the knowledgeable and courteousness of the sales staff. My salesman Clifford Hensley was very helpful in making my new car selection.Chuck, thank you for writing this fantastic review! It is of the utmost importance that our guests leave our dealership with a positive experience. Clifford and the staff will be happy to hear that their great customer service has made another satisfied customer. We appreciate your business and look forward to serving you again! Also, visit us on Twitter and Facebook for access to our exclusive specials. Best regards, Nora Rizza- Customer Service Manager- nrizza@rizzacars.com
Rizza Ford
by Jared2Susan on 01/24/2015updated 02/06/2015I prearranged this visit and everything went as planned and took exactly the anticipated time, so there was practicly no inconvenience.A good day at the dealership.
by Grugster on 01/23/2015updated 02/06/2015This was one of fastest oil change (" the works," more than just an oil change) I was in and out in 45 minutes. Great.2009 Nissan Murano SL
by RodrugueE2010 on 02/05/2015Miles Misek is great salesman. He goes beyond to answer my questions and concerns. Very pleased with him. Thank you.Congratulations on your new 2009 Nisan Murano SL! At Joe Rizza Ford of Orland Park, we strive to ensure that no question or concern goes unanswered, and it's encouraging to know that Miles was able to show you the knowledgeable and personalized service you deserve. We appreciate your business, and we look forward to working with you again! Also, remember to find us on Facebook and Twitter for dealer news and specials. Best, Nora Rizza- Customer Service Manager- nrizza@rizzacars.com
Very Good Purchase
by Michael2015 on 01/11/2015Salesmen explained everything to us about our new automobile in a manner that we fully understood. Would always recommend Joe Rizza Ford Dealership.Michael, thanks for dropping by to leave this great review! I'm so happy to hear that you received top-notch service from our sales staff. I hope that you are enjoying your new car fully and if you have any questions down the road, be sure to give us a call. We appreciate your business, and we look forward to working with you again! Best, Nora Rizza- Customer Service Manager- nrizza@rizzacars.com
David Dobrzynski
by Doby1949 on 12/26/2014updated 01/07/2015I was greeted promptly and told I would be helped shortly for an oil change. This was an improvement over previous visits. I would stand by my car and ignored.Doby, thank you for taking the time to share your thoughts. I'm sorry to hear about your negative experience on your previous visits; however, I am glad that your experience this time was a positive one. Our primary focus is to provide each and every guest with a friendly and efficient visit, and your feedback will certainly be taken into consideration. We appreciate your business, and we look forward to serving you again in the future! Kind regards, Linda Tew - Marketing Director - ltew@rizzacars.com
service
by Paulf250 on 12/19/2014updated 01/02/2015Very pleased with the opportunity to go over the vehicles systems with the mechanic. Jose was very knowledgeable and answered all my questions. Charles was very accommodating in arranging the opportunity to go over the vehicle with Jose.Paul, thank you for writing about your visit with us! I am happy to hear that Jose and Charles were able to provide you with the outstanding service we strive to deliver to each of our guests. We hope that you will continue to come to us for any of your automotive needs. Also, be sure to check us out on Twitter and Facebook for dealer news and specials. Kind regards, Linda Tew - Marketing Director - ltew@rizzacars.com
MKX
by gperkins53 on 12/19/2014They showed me the price in writing and did not play the game of showing me different payment amounts by playing with the financing.Thank you for the 5-star review! Our customers are our greatest asset, and I'm happy to hear your visit with us was a positive one. We appreciate your business and look forward to serving you again! Also, be sure to follow us on Facebook and Twitter for dealer updates and specials. Kind regards, Linda Tew - Marketing Director - ltew@rizzacars.com
Rizza Ford Kia, Orland Park
by fxgal on 11/22/2014I was here for a two-fer ... I was getting my truck repaired and also purchasing a used vehicle. Bobby in the body shop is AWESOME, he knows his stuff and gets the job done RIGHT. He didn't miss a detail! Scott precin helped find a used… car and helped find one in my budget as well as cleaning the car up and making it look even better. All around happy with my day at Rizza Ford Kia in Orland Park. Thank you boys!!Rizza Ford Excellance
by Flyfisher47 on 11/19/2014My sales person, Bruce Jones is the epitimy of a professional He was wonderful to work with and truley an asset to your dealership.Thank you for taking the time to write such a great review! Bruce is an asset to our team and he strives to create a positive buying experience for every customer. He will be thrilled to hear your kind words and know that his professionalism was recognized by you. Congrats on your new car! Please let us know if there's anything else we can do for you. Also, be sure to follow us on Facebook and Twitter pages to stay in the loop with exclusive content and specials. Kind regards, Linda Tew - Marketing Director - ltew@rizzacars.com
Happy customer for over 25 years and still counting!
by Mark_McGee on 11/02/2014updated 11/14/2014Entire sales staff were attentive to my needs and budget, without the ever present "let me check with my Manager" !Thanks for dropping by to leave this great review, Mark! I'm so happy to hear you received top-notch service from our sales team, and I hope that you are enjoying your new car! We appreciate your loyal business, and we look forward to serving you again in the future. In the meantime, be sure to follow us on Facebook and Twitter to stay in the loop with dealer specials and other fun stuff. Kind regards, Linda Tew - Marketing Director - ltew@rizzacars.com
Amazing Car Buying Experience!
by Zoomin2 on 10/31/2014updated 11/07/2014I thoroughly enjoyed my sales experience with Clifford Hensley and the sales manager, Charles Blunt. They were both engaging and informative which made my experience very comfortable.Joe Rizza Orland Park, IL
by Carla1234 on 10/16/2014updated 11/07/2014Our salesman Clarence was very patient and helpful. He assisted through the car buying experience with his professional yet friendly demeanor.2015 Escape
by bigwop1119 on 11/01/2014All sales people were very friendly also the GM was very out going & friendly. In a high pressure business everyone kind considerate & pleasant.Thank you and congratulations on your purchase! We try to create a friendly, professional and pleasant experience for all of our customers and we believe that's how every car buying experience should be. We are sincerely grateful for your business and enjoy your new vehicle! Best regards, Linda Tew - Marketing Director - ltew@rizzacars.com
Excellent
by poniesnpups on 09/30/2014updated 10/10/2014Lee M. made being a new first car buyer experience very simple for me! He was super helpful and I really appreciate him pushing my approval through Ford. He took in all my concerns and explain everything out for me. I did first go to… another ford location and was treated really rudely there no one offer me the first time car buyer and Lee offered it right away! Everyone at Joe Rizza location was super friendly I would highly recommend it to any looking to buying a new car! Thank you for the good experience and making it really simple for me!Joe Rizza Ford is awesome!!!!!
by lori00 on 09/16/2014updated 09/28/2014I love bringing my 2012 Ford Edge for service to Joe Rizza Ford in Orland Park. They are very thorough with the vehicle and I am 100% satisfied with their service. A Great Team to work with and always accomating!!! I highly recommend them… to anyone that wants a job well done!! LS.Lori, thank you for taking the time to write this fantastic review! Our entire team is committed to providing top-notch service, and IÂm thrilled this commitment has been made evident to you during your many visits. We greatly appreciate your loyalty to our dealership  as well as your recommendations! Please keep us updated if thereÂs anything else we can do for you. Also, be sure to stay connected with us between visits on Facebook and Twitter. Kind regards, Linda Tew - Marketing Director - ltew@rizzacars.com
Awesome Car Buying Experience
by joereed on 09/15/2014updated 09/27/2014It was a great experience from beginning to end at Joe Rizza. My salesman, Hamde, was extremely helpful and well-mannered. He answered every question that I had without any hesitation. He was able to find me the exact car I wanted, and he… treated me with respect. They seem to lack this respect at Westfield. Thank you for all of your help.Joe, thank you for this fantastic review! We strive for 100% customer satisfaction, and I am very pleased to hear that Hamde provided you with a helpful and well-informed car-buying experience. I hope that you are enjoying your new car! We appreciate your business and look forward to serving you again in the future! In the meantime, be sure to stay connected with us on Facebook and Twitter for dealer news and other fun stuff. Kind regards, Linda Tew - Marketing Director - ltew@rizzacars.com
kept there word
by kaiser67 on 09/11/2014updated 09/25/2014the fact that you had the car that i wanted,other dealers got me to the store,just to tell me they solded it.Thank you for the 5-star review! Our customers are our greatest asset, and I'm happy to hear your visit with us was a positive one. I hope that you are enjoying your new car! We appreciate your business and look forward to serving you again! Also, be sure to follow us on Facebook and Twitter for dealer updates and specials. Kind regards, Linda Tew - Marketing Director - ltew@rizzacars.com
survey
by mygrls6 on 06/12/2014updated 06/18/2014The service dept. is very nice. They are friendly and courteous and I am very satisfied in bringing my car there for service.Thank you so much for taking the time to provide such great feedback! Our primary focus is to provide each and every customer with friendly and courteous service, and I am extremely happy to hear that you were very satisfied with the service you received during your recent visit. We appreciate your business, and we look forward to seeing you again in the future! In the meantime, be sure to stay connected with us on Facebook and Twitter for exclusive content and deals. Kind regards, Linda Tew - Marketing Director - ltew@rizzacars.com
Terrible first oil change on NEW KIA
by powerwsh7 on 08/03/2010Drove past several other KIA dealers to get our new car serviced with our first oil change. Asked if they could wash the vehicle, since it was in the winter time and could not wash it outside. Service person told me no that they do not do… that.I EVEN OFFERED TO PAY THEM FOR A WASH. Still says that they don't have the capability to wash vehicles. At that time I knew he was giving me a line of bull. At that time I should of got back in my car and went to another dealer. Returned home to find that one of my matching colored valve caps was missing. Called the same service person to have him mail one to me. Waited a week and called service manager. After a week, never received, called back again. Finally, got it after 2 weeks. Said they had to order a tire valve cap. Also, found oil splattered all over the top of the engine cover. Had to spent 20 minutes cleaning it up. On a kind of funny note, today received a customer loyalty/rewards card from dealer. Printed in the brochure under "We're pleased to offer the following to enhance your service experience with us: FREE WASH with SERVICE!Very happy with Joe Rizza Ford Orland Park
by lew2013 on 10/23/2013updated 04/26/2025All our experiences with Joe Rizza Ford Orland Park have been positive. Gary and Mike P. were wonderful to work with. We love our new car and recommend Joe Rizza Ford!Thank you for the kind words! Excellent customer service is our top priority and Gary and Mike are testaments to this. I am pleased that they were able to guide you through the process. Welcome to the family and thanks again for your your business, we really appreciate it. Also, be sure to connect with us via Facebook and Twitter to stay up-to-date on service specials and manufacturer news. Best, Linda Tew- Marketing Director LTew@Rizzacars.com
Ford F-150
Lincoln Nautilus
Lincoln Corsair
Lincoln Navigator
At a time when car dealerships change names, move away, or simply close down, Joe Rizza Ford of Orland Park has been right here serving the Chicago metro for decades. A name synonymous with Ford here in the Chicagoland area, Joe Rizza Ford earned a reputation as the place to go to find an honest, professional sales team, amazing inventory selection, and a service team that could fix any issue.
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- English
- Spanish
Hi Orlando, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
by Mia Terrence on 03/11/2025