Greenwood Ford Lincoln
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Customer Reviews of Greenwood Ford Lincoln
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86 reviews
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Carol Coppedge
by Carol Flora on 07/22/2019updated 07/29/2019The whole company was amazing!!! They worked out everything to get the vehicle I wanted! Come on out and get the vehicle of your dreams!Kimberly Lightfoot
by Kimberly on 07/16/2019updated 07/23/2019My experience @ Greenwood Ford was great. Dillon Cosby is a fabulous sales person.Auto purchase
by momma t on 07/19/2019Steve Pentecost was very helpful, answered all our questions and we appreciated all his efforts towards the purchase of our vehicle.Car Purchase
by Tisha12 on 07/17/2019Travis Drake was amazing! He took great care of me, answered all of my questions with honesty! I would send any of my friends and family to Travis.Service
by Mommas1 on 07/07/2019updated 07/15/2019For the third time I took my vehicle in for check engine light. The first two times nobody knew what was wrong. They fixed the problem, no charge. The third time it was said it was my fault and I was charged service and labor. If I would… have know that, I wouldn’t have come in and spent several hours. I was told if I came for the third time they would have to contact Ford. I should have been told the first time what they thought was wrong other than all the inconvenience I had three times. I was told I filled my vehicle up too full. Now how did I know that on a 2018? Also I tried to see if I could buy a new vehicle and was told I would receive a call back. Didn’t get one. I really didn’t think I could because of what I still owe, maybe too soon. I should have received a courtesy call saying I’m sorry but at this time it is not in your best interest. I would have understood. I’m on a fixed income and it really hurt to spend that extra money. There’s a good chance I won’t return. I’ll seek another Ford dealership.Feedback on my 2015 Ford Escape service
by Kattorcol on 07/05/2019Service was great, I was treated with the highest respect and service was completed fast.The Works
by Pleased on 06/19/2019updated 06/27/2019I was pleased with the service I was provided. The person in the office was extremely nice. I used their shuttle service and again was pleased with the driver. This was on overall good experience. Thanks Greenwood Ford!My Experience
by Michael on 06/24/2019First off I didn't feel pressured. This isn't my first time buying a new or used vehicle. I would like to thank everyone there. I am pleased with my purchase.Truck service
by dpriice on 06/22/2019Called after lunch. Got me in that day.Saved The Day
by Arlene S. on 05/24/2019On our way back from vacation we experienced car issues that could have left us stranded far from home. We were able to get our car to the parking lot of Greenwood Ford Lincoln in Bowling Green, KY where it promptly died. We spoke with a… service representative about the issue. After examining our vehicle they quickly found the problem and ordered and installed the part within hours! Everyone was polite and professional. If it wasn’t for the fact that this business is 8 hours away from home I would bring all my vehicles here for service!Ford Expedition
by James Bur on 05/24/2019Chris Dillard is a great service advisor. He and the staff made sure that my vehicle was serviced correctly.Car serviced
by Lynnbird on 05/20/2019Went in for oil change and service my car, I was young out of town, ... Recommended Ithat tires be rotated, my ca drove much better than when u took it in. Very satisfied with serviceService
by Jimxnet on 04/01/2019updated 04/09/2019A little slowAwesome place, Awesome people.
by Lynnbird on 03/29/2019Greenwood Ford is an awesome place and has awesome ipeople.... trustworthy and that means a liot. I would not take it anywhere else....they will do you right ...Ford raptor
by Scott Burns on 03/18/2019As always I was met at the door and greeted with professionalism . Nolan spotted me and came running to hurry up and get the work order in . This service depth treats you like royalty . The sales dept is wonderful but not like most services… where they forget you after the purchase this place remembers you . I will purchase my next vehicle at greenwood fordExcellent Service
by Jim Gabbard on 02/24/2019Travis was very helpful in every aspect of this vehicle purchase. He was able to locate the truck that I wanted and was also able to find the bed liner that I wanted and had it installed before I picked up the truck. He also agreed to have… my first service provided for my at no charge since the dealership did not include it in the purchase. I was not aware until after the transaction that it was not included but Travis stepped up and took care of it.Poor service management
by jimxnet on 11/28/2018Two hours and twenty minutes for a oil change that when he wrote me up they said it would be one hourService at Greenwood Ford in Bowlin g Green, KY
by barnesp on 07/20/2016Excellent service and in quickly and out. They were very friendly and professional.Greenwood Ford Service !!!
by TheBurnerGuy on 07/10/20162016 F250 Super Duty 4x4 Crew Cab The Truck is really nice! Meets expectations! The Service "The Works" has been performed twice in the 11,000 miles. I will continue to use Greenwood Service and always look forward to the professional… service from Sandy!!!Great service
by fordowner78 on 07/08/2016Great service. Friendly staff. Clean facilities. Complimentary refreshmentsMustang service
by SeanHat on 07/05/2016Dealership graciously worked with us to make sure our 2016 Mustang ended up being exactly what we wanted!. Thank you Scott!
About our dealership
Thank you for shopping with us. It was a pleasure doing business with you. We are glad that Steve was so helpful!
by Greenwood Ford Lincoln on 07/22/2019