Jerry's Toyota
Customer Reviews of Jerry's Toyota
Review type:
Saved my Tire
by 410FR86 on 04/24/2020My dumb self decided to drive through a construction zone downtown and must've hit a nail with the wheel of my 86. Took it in to Jerrys and they were able to patch it up for me to save the wheel. Didn't cost much and they had me in and… out in less than an hour.JERRY'S TOYOTA IS THE PLACE TO GO
by K Johnson on 04/17/2020I was in the market to buy a new, however a few bumps in my credit file made it hard. I received a letter from Jerry's Toyota made a call spoke to Tommy Thomas and same day he got me into a 2018 Toyota Camry SE with 19,000 miles and not to… mention with my credit bumps. No one else could do this. I highly recommend Jerry's Toyota.Thank you for taking the time to leave us such a wonderful review!
THanks Fletcher!
by JAlberto on 02/26/2020This was the easiest, most pleasant, quickest car buying experience I have ever had! Fletcher was great getting us a deal we were happy with and Jimmy made the financial part a breeze. Would highly recommend Jerry's Toyota!Thanks for the great review!
Good Online Shopping
by HugoB52 on 01/27/2020I had inquired about a Toyota Highlander online. Ashley got in touch with me she made the buying process smooth. They are very good people definitely willing to work with you to get you the best offer they can. Highly recommend Jerry's… Toyota and Ashley.Thanks for leaving us such a nice review, Hugo!
Thanks Erin!
by EveDino on 01/21/2020I took my car in for service. Erin Lober helped me. Work was done perfectly and she answered all my questions and made sure to call and text during the service. It was a great experience!Thank you for taking the time to leave us such a rave review of our Baltimore Maryland Toyota Service Center!
New Camry, No Problems!
by MHiltner08 on 12/26/2019Jerry's Toyota has a great sales team and they worked with me on my trade in and the price of a brand new Camry. I would buy again.Thanks for taking the time to leave us such a nice review!
New car no problems!
by PauliPope7 on 12/18/2019My husband was in the market for buying a new car and we were very pleased with how prompt we were given the keys to the car for a test drive and upon returning the other car was waiting with keys in hand. The business relationship we… developed was great. We also realized how much we had in common personally. I recommend Jerry's to anyone in the market for buying a car and want great service. The car lol was great, clean and we bought it.Hello PauliPope7, Thank you for taking the time to leave us such a nice review of your purchasing experience!
Great Buying Experience
by CatheriPhillips on 11/25/2019My salesman was very patient with me through the hole buying experience. As I was doing most of the sale thru text and phone calls with him because I was coming. I Couldn't have ask for a better salesman. When I arrived paperwork was ready… and the car was cleaned and detailed and ready to go. Our finance guy was the friendest person and made the process easy and fast. Thank for the great service. I highly recommend those two men.Thanks for leaving us such a thoughtful review of your experience!
Great Service!
by TTRobie on 11/18/2019The team at Jerry's went above and beyond to help me with my service needs. I had an appointment with Neil initially, but he was busy with another customer when I arrived. Amanda stepped in and got my car serviced quickly enabling me to get… other things done that day. It was an excellent experience there. Thumbs up for Amanda.Thank you for taking the time to leave us such a nice review!
Best Toyota Dealer around!
by Gillian2019 on 10/24/2019I just bought my 3rd Rav4 from Jerrys Toyota! Paul Southard always works hard to get me in the best car for me and my budget! I am a client for life!Thanks for leaving us such a nice review, Gillian!
It's About Me!
by Barbie1979 on 10/22/2019I want to say that Jerry's Toyota on Belair Rd is great to deal with. I got a great suv for a great price - but I cannot say enough for all employees that work there. They are the friendliest people to deal with - everyone of them. But I… cannot say enough for two salesmen that I dealt with - Will Johnson and Herman Jones. These two are amazing. I have never dealt with two such nice kind people in my life. I am not saying this lightly. I am sure that the other salesman are great but I dealt with these two and I will never forget them. They will work with you till the end. I was blessed to have met them.Hello Barbie1979, Thank you for taking the time to leave us such a nice review of your experience!
Total Recall
by RavensRob on 09/24/2019Had my vehicle to Jerry's Toyota for a Toyota Recall Repair and the service received was very good. From start to finish, the staff were pleasant and my Service Leader Angelle was great to work with and explained things so I could… understand clearly. The work was completed in a timely fashion.Thank you for leaving us such a wonderful account of your Toyota factory recall service, RavensRob!
Jordan was fabulous!
by clairelevitch1234 on 09/08/2019We needed to buy a pre-owned car somewhat quickly to replace an old Prius that had sudden repairs not worth fixing. Jordan was so helpful, kind, and trustworthy. He was able to pick up my husband from his work across town so that he could… test drive the car and came up with a payment that fit within our budget right away--there was no haggling or negotiation! This was the easiest car buying experience we've ever had.Thanks for leaving us such a wonderful review!
Awesome service free coffee!
by BryanV on 08/26/2019I've been dealing with Jerry's Toyota for several years, first taking my daughter's car for service as needed, now The service is unsurpassed, the personnel is knowledgeable and friendly, and the coffee is free!!! It is a pleasure doing… business with them and I highly recommend this dealership.Thank you for leaving us such a wonderful review of our Toyota Service Department, Bryan!
Tacoma Takata
by JazzCarter on 08/12/2019Always a great experience. They handled the service and the recall as planned and even went the extra mile and made sure my truck was washed. Highly recommend the service department!Hello JazzCarter, Thank you for leaving us such a wonderful account of your experience getting your takata airbag replaced at our Baltimore Toyota Service Department!
Part of the Family !!!
by Michelle on 07/25/2019I am very impressed with the professionalism and courtesy that I was given. There was absolutely zero pressure. They were helpful, friendly , honest and efficient. What a great experience with these guys. I have 4 children to buy cars for… with in the next 4 years we will definitely be coming back. ! This Will be the only place for my family. Thank you jerrys toyota !!!Thanks for leaving us such a wonderful review, Michelle!
MY Toyota dealer
by BmoreBarbie80 on 07/22/2019My fam has been coming here for about 3 years now! The staff is consistently pleasant and very helpful! I always work with Fletcher but Keith was a pleasure to work with as well!Hello BmoreBarbie80. Thank you for leaving us such a rave review! We appreciate your repeat business!
Not too shabby
by PPohler77 on 06/26/2019Went here to get my car serviced the other day and had a great experience. Everyone was friendly except the cashier...but she said she was going to a funeral so I didn't expect her to be. Salesman came with their A game, but all pretty… friendly guys just trying to earn a living. I will be coming back!Hello PPohler77! Thank you for taking the time to leave us such a thoughtful review!
Nice visit even though I didnt get a car today
by THill on 06/17/2019I didn’t buy but I had a really nice experience with a recall and a minor concern I had with my car. Everyone was professional, friendly and very accommodating. I felt welcomed even though I had my small child with me which was great.We're sorry to see we didn't have the car for you, but we appreciate you taking the time to leave us a nice review!
Thumbs Up
by TheDuke on 05/23/2019The team at Jerry's went above and beyond to help me with my service needs. I had an appointment with Neil initially, but he was busy with another customer when I arrived. Amanda stepped in and got my car serviced quickly enabling me to get… other things done that day. It was an excellent experience there. Thumbs up for Amanda.Thank you for leaving us such a nice review of our Baltimore Toyota service department!
100% recomendando
by Romero1977 on 05/20/2019Excelente atención, muy buenos precios y cordialidad de todos sus empleados. Jojo el mejor vendedor 100% recomendando, ya tengo 3 compras con ellos y la atención de Jojo la mejor. Agradecido.Thank you for your 5 star rating!
Jerry’s Auto Group began in 1957 with the opening of Jerry’s Chevrolet in the Govans neighborhood of Baltimore. Our founder chose to retail Chevrolet because he was determined to sell an American product, and he admired the brand’s consistency in building a full-line up of dependable cars and trucks. If you listened to the radio at the time, you were sure to hear Jerry’s very first slogan: "5600 York at Bellona, best place to become a Chevrolet ownah!"
Two decades later, Jerry’s business was quickly outgrowing the modest dimensions of his Baltimore showroom. In 1971, Jerry’s Chevrolet relocated to where it still stands today, at the corners of Joppa Road and Perring Parkway in Baltimore County. After another decade of steady growth, our founder was looking to diversify his wares. In 1981, he chose Toyota for many of the same reasons he was drawn to Chevrolet; the Japanese automaker offered an extensive model lineup of cars and trucks with a reputation for reliability.
- Cable Television
- Collision Repair/Body Shop
- Express Service
- Customer Lounge Area
- After Hours Drop-Off
Thank you for taking the time to leave us such an excellent review of your service experience!
by Jerrys Toyota on 04/28/2020