Skip to main content
Today 10:00 AM - 2:00 PM

Customer Reviews of Crest Lincoln

Review type:

127 reviews
Sort by:

  • Great Service Team

    5 out of 5 starsby ShelbyBob on 01/05/2016

    One of my MIL "lights" (Malfunction Indicator Lights) went on and I pulled into the service department this AM to get it checked. I did not have an appointment but the team took care of me right away. Fortunately, everything was okay in my car (MKC). I certainly appreciated the way the Crest service team was able to accommodate me today. Great job.
  • Excellent work!

    5 out of 5 starsby customer6439 on 12/30/2015

    My new lease paperwork went very quickly, the salesman was personable, efficient and very informative about all the new options. I don't think they could have done any better.
  • Excellent Way To Do Business

    5 out of 5 starsby Revdeedee on 12/29/2015

    2016 MKZ - Excellent service as always. Shannon was on her game. She is extremely knowledgeable and helpful in every way.
  • Crest Lincoln of Sterling Heights & Lincoln MKC

    5 out of 5 starsby Stormin1807 on 12/26/2015

    Purchased a Lincoln MKC. Love it!! Leka really did a great job assisting me through the process. I look foward to future dealings with Crest Lincoln as a result.
  • 2014 Ford Explorer Kodiak Brown XLT

    5 out of 5 starsby michela01 on 12/22/2015

    We found the explorer we were looking for through car guru. Nothing but professional and definitely are there for the customer. We have been to other dealerships and they were top notch. we would visit again.
  • excellent service

    5 out of 5 starsby whitlow07 on 12/22/2015

    My customer service rep was very helpful and my transportation driver was pleasant.
  • Proffesionalism at its Best

    5 out of 5 starsby andrewwkaram on 12/21/2015

    I was on the fence on whether or not to lease a Lincoln MKZ. I called and spoke with Roger Taulk who was truly informative, professional, thorough and made the entire experience absolutely excellent. Roger was always available to answer my questions, explain details, and exhibit a level of professionalism rarely found in today's modern world. I could not be happier with my lease and the excellent customer service I encountered from Roger Taulk at Crest Lincoln. I will be a repeat customer and will send referrals. Thanks.
  • Great service

    5 out of 5 starsby Kdarter on 12/20/2015

    My car was in for a two day repair. Came back running better then ever. Love you guys. Everyone is always so kind and curtious. Wouldn't take my car anywhere else. Thanks for all you do!!!
  • Feeling the luxury from Lincoln.

    5 out of 5 starsby Heattek on 12/18/2015

    Thank you for the great pick up service. Love being treated like a luxury car owner.
  • Excellent Customer Service

    5 out of 5 starsby Brownkcab on 12/07/2015

    My wife and I recently purchased a 2016 MKZ from Crest's sales consultant Paul Billeci. The show room was immaculate, the staff was very welcoming and courteous, but most of all Paul was a true professional. Paul took the time to work with us and ensure we were not rushed or pressured into any decisions. Additionally, Paul stayed approximately 1.5 hrs past dealership closing time to go over all the details and aspects of my wife's new car. Again, he never once acted like he was in a hurry to leave. In this day and age, customer service and satisfaction is often overlooked and it was nice to see that the staff of Crest hasn't forgotten how to make the customer feel appreciated. Thank you Crest and especially thanks to Paul Billeci.
    • Thank you for sharing your experience with us! Our goal is to always make sure our clients have the answers to all their questions before leaving with their new car. Paul B. is a great consultant and will pass along the wonderful compliment to him. Our customers satisfaction with both sales and service is our top priority.

      by crestlincoln on 12/14/2015

  • Great place, great people!

    5 out of 5 starsby Crestisgreat on 11/27/2015
    updated 12/04/2015

    Crest Lincoln has been our dealer of choice for many many years. The people there are like family and they treat my whole family and our cars with care and courtesy. We wouldn't go anywhere else for our cars. We have referred many friends and family to them.
  • Excellent Service advisor --- Shawn Habba

    5 out of 5 starsby redbaron411 on 12/03/2015

    My service advisor ,Shawn Habba, was excellent. Very professional and represents your Dealorship in an A+ manner. Naturally i would ask for Shawn to resolve any "service" issues in the future on my MKS. Thanks for a great job !
  • Picky buyers satisfied

    5 out of 5 starsby Blessed8564 on 11/28/2015

    I was in the market for a used Lincoln MKZ. I was very picky as far as features in my new car and the sales people were very patient. they showed me quite a few cars and gave me a fair price for my trade in Thanks to the manager I now have a beautiful Mkz. 100,000 mile warranty and all the bells and whistles.
    • Hi! We are so happy you left with exactly what you were looking for. We aim to make sure our clients get exactly what they want when choosing a vehicle! We appreciate your business and thank you for choosing Crest.

      by crestlincoln on 12/14/2015

  • New purchase, 2015

    5 out of 5 starsby BenAncona on 11/27/2015

    I always get great service and I am treated very well. I often have many different pricing options before making a decision. I spend numerous hours in the showroom and never feel like I am asking for too much. I must have looked at 10 different car options before making a decision. I ended up purchasing an MKZ.
  • Great Lincoln Dealership

    5 out of 5 starsby sandy10402 on 11/27/2015

    I leased a 2008 MKZ, then purchased the 2011 MKZ I have now. I've always had wonderful service from this dealership. I finished using all my free oil changes, so I know I can go anywhere for service now, but Crest Lincoln has always given me the best customer service. The sales people and service department staff are so friendly and pleasant to deal with. I will always want to do business with them.
  • Crest Lincoln

    5 out of 5 starsby Travelchik on 11/17/2015

    I leased an MKZ, service was excellent as always and yes the staff was helpful.
  • Great Work!

    5 out of 5 starsby SteveJohnstone on 11/10/2015

    The Body shop did a great job, so great that I forgot that the car was hit! Thanks Jeff Lane!
  • Great experience in all areas!!

    5 out of 5 starsby Darlene1948 on 10/29/2015
    updated 11/11/2015

    I loved my whole experience at Crest. My sales person was great and everyone was very friendly. I would highly recommend Crest Lincoln to all my family and friends.
  • Sales staff at Crest Lincoln

    5 out of 5 starsby Lincoln7394 on 10/09/2015
    updated 11/06/2015

    The sales staff and manager answered all of our questions and were instrumental in helping us make our final decision. Very professional and well knowledgeable about the Lincoln and comparison(s) to other vehicles. We are extremely happy with our vehicle. Thanks so very much. What a beautiful facility and service area. The staff behind the scenes were pleasant explained what services they render.
  • Satisfaction to the nth power.

    5 out of 5 starsby Maceiobound on 09/26/2015
    updated 11/06/2015

    Brought my 2014 MKT in for an oil change. Wanted to go for breakfast but it was raining. No problem says the service manager. We'll take you and pick you up. When the wife and I got back the oil change and tire rotation was complete. Even though it was raining they still washed the car. That's a total package of satisfaction to the nth power.
  • Crest is the best

    5 out of 5 starsby Drizzy91 on 10/29/2015

    Ask for Lucia Jakey best sales person I've ever dealt with not pushy at all everyone at crest is so friendly

About our dealership