Customer Reviews of Jim Trenary Chevrolet
Review type:
102 reviews
Sort by:
Excellent Customer Service
by Angela1U on 01/14/2015updated 01/23/2015Steve Highly in Service went above and beyond to make sure I was taken care of. I will not go anywhere else because your service is excellent!2015 Colorado
by pmac4479 on 01/20/2015I had actually returned to tell Rob that a deal on in stock vehicles was out of my reach. After a bit of refiguring, I received an offer I couldn't refuse. Was really quite impressed with the whole operation at the dealership.sanders surprise service
by T_SANDERS on 01/14/2015updated 01/20/2015Steve was extremely helpful. I wasn't out a vehicle while getting a salty bill to pay just after loosing my warranty unluckily and I appreciated the great service. It made the bitter pill of the cost better. Persons so close to their… "full extended" highest priced Chevy warranty expiring (3 days) should be given an extra month to two weeks grace/comp (courtesy extention) period as a policy to help insure return customers for cars and to purchase the larger more costly full extended warranty sales.2013 malibu report
by okiepolo on 01/15/2015updated 01/20/2015Brought my car in for a recall item and service. Everything was done in a timely professional manor. I am very pleased with my service.Zero compaints!
by Jason214 on 01/12/2015updated 01/20/2015I have always had good experience with this dealership; both in sales and service. I have purchased many vehicles from Jim Trenary, and always have them serviced there.Service review
by DDDD987654321 on 01/14/2015updated 01/20/2015Steve went out of his way to take care of my problems. Had it not been for his advice, I might have let a problem go unattended under factory warranty. I really appreciate his professionalism. Thanks Steve.Positive experience
by KathyMark on 01/17/2015Kevin Burke sold us our first Chevy Equinox in 2010. We came back to him for the Chevy Equinox 2015 because of the positive experience then and this time as well! Not high pressured. Kevin demonstrated a concern for what the customer… wanted. He was very professional as he knows the product that he is selling. We felt we received a fair price. Another positive experience!Too busy for me to communicate my concerns.
by bigjeff1 on 01/17/2015I think the service guys have too much paperwork and computer work, along with answering the phones, and are distracted when a customer is actually standing there at the counter. I felt I had other things I wanted looked at on my car but… felt kind of rushed. The work order says car was washed, it was not.2015 impala
by mikey7161 on 01/11/2015Sales staff was very attentive and helpful. Took care of all of our needs and questions. The Business Finance Manager was outstanding and had great people skills and was very competent and knowledgeable.New Car Purchase
by JWstl on 01/14/2015Kevin Burke was a pleasure to work with. Dealership was very laid back and we felt no hard sell sales pressure. I am enjoying my new Equinox too!Jim Trenary for the win
by alisamws on 01/16/2015Ted is always helpful and no one ever discounts what I say I think may be wrong. That is hard to come by!! My husband and I purchased my Equinox almost a year ago and any time I think there's a problem, the dealership gets me in.FIXING MY CAR
by ChrisS_RN on 01/13/2015Each time I've come, the guys are super nice and helpful. I don't feel like they are treating me like an idio b/c I'm a woman. Great job!Steve is great.
by gmoellering on 01/09/2015Steve is a great service advisor. By far the best most sincere and kind s.a. I've ever dealt with. I drive 50 miles to specifically deal with him.Same Fine Service
by Carl_T on 01/07/2015Excellent service in selecting and buying my new 2015 Equinox LTZ. Eric, Andy, and Matt were helpful, interested, and efficient. Overall, an excellent buying experience (again!).My first purchase.
by Anthony007 on 12/27/2014updated 01/06/2015Nothing short of excellence and great quality products and people. I enjoyed my visit here and will be back in the future with friends and family.Review
by KDiehl on 12/19/2014updated 01/02/2015Jeff was great! The wait for the financial person was a little long, but otherwise it was a great visit!chevy dealer
by keithbrooks on 12/25/2014Steve in service is excellent in customer service at the ofallon dealership he has helped me a great deal with my trailblazer I think he recognized for his service and rewarded for his services.Great review
by dollgener on 12/19/2014The visit was great! The work was performed quickly and I was on my as promised. The appointment person acted like it was a chore to make the appointment. Sorry I interrupted her day.Professional and Courteous.
by KK24 on 12/19/2014I appreciate the fact that it was evident that they checked my maintenance history and only recommended what I needed for this 75,000 mile checkup. I ended up buying three tires so i was very thankful that the service part was not so… expensive. I appreciate the courtesy of all the service people.Personal vehicle purchasing experience at Jim Trenary Automotive Group
by John_B_2014 on 11/21/2014updated 12/11/2014It is always a positive, rewarding and fun experience to purchase a vehicle at Jim Trenary Automotive, Group. The customer service is excellent. I know that any future questions I have pertaining to my vehicle will be researched and… answered without hesitation and in the event my vehicle needs to be serviced, the work will be done by employees with the up-most pride and professional expertise.Service Visit
by katiesaeger on 11/19/2014updated 12/09/2014Very impressed with the service department and how they take care of their customers. I was in and out in a very timely manner, way quicker than I was anticipating and I really appreciated that with my almost two year old with me.
Chevrolet Silverado 1500
Chevrolet Blazer
Chevrolet Colorado
Ford F-150
Videos
About our dealership
JIM TRENARY CHEVROLET IN O'FALLON - SERVING ST. LOUIS, MO CHEVROLET CUSTOMERS
Jim Trenary Chevrolet has been locally owned in O'Fallon since 1993. With over 19 years of serving St. Charles, we are your O'Fallon Chevrolet dealer of choice. We are also ideally located just off Highway 40 for our St. Louis, MO Chevrolet residents. With a large selection of new and pre-owned vehicles, we are guaranteed to meet your car buying needs. At our dealership, we believe the customers' experience is the most important factor of purchasing a vehicle. Jim Trenary Chevrolet invites Chevy drivers to check our online reviews for Chevrolet ratings and compare us to our peers. O'Fallon Chevrolet customers can stop by and test drive the perfect Chevy model they have been looking for. We proudly invite St. Louis, MO Chevrolet customers to our dealership in O'Fallon, MO.
Amenities
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Cable Television
- Express Service