Lexus of Atlantic City
Customer Reviews of Lexus of Atlantic City
Review type:
Best service ever!
by Debbie on 02/05/2025
Fantastic service for my Lexus-quick, professional and truly attentive to every detail. Highly recommend!
111 reviews
Sort by:
My loyalty lies with Lexus
by I Love My Lexus on 05/09/2020Always a pleasure to get the car serviced. The people always go above and beyond. They are thorough, knowledgeable, and caring. My loyalty lies with Lexus.Service
by Shannon on 05/05/2020They took all precautions with car during Covid Pandemic. Plastic coverings on all contact points. Very impressed. Great job!Service Department
by Cindy W on 03/12/2020The Service Department at Lexus AC is second to none. Making service appointments is always quick, easy and nothing is ever a problem for them. I am always helped by Angelina T. and she is simply the Best. The Service Manager Jim is… always available offering his help as well. They both provide you with Excellent Customer Service and always provide you with "family-like" hospitality! Truly the Best of the Best!!15,000 mile oil change, etc.
by crew on 03/07/2020Excellent , courteous, timely service as always, having a loaner car is the best! Not having to hang around waiting matters...Sone one pulled a fast one on me
by Annoyed on 01/11/2020When I bought my car two years ago I was given 5 free servicing. When I took my car in for servicing last week. I asked to use the free serving. Well don’t you know they had expirations dates. The service representative tried to contact… corporate to see if they would extent the date. I was told No. it would have been nice for the salesman to tell me that there was an expiration date. Seriously what a disappointment.Great Service Experience
by D Heminway on 01/03/2020The process of having our Vehicle serviced couldn’t have been better! When the check engine light came on they were quick to diagnose the problem and find a solution.Service on my RX350
by Service of 2010 RX350 on 12/30/2019updated 01/06/2020Service is always easy. The employees are always friendly. The loaner car is good because it eliminates waiting.Always Great Service
by Jessica Federico on 12/22/2019Every time I call for service , they get me right in and service always flawless !Service
by Nancy on 11/26/2019Excellent service. Highly recommend. Everyone helpful.New Lexus purchase
by Tom on 11/22/2019We had an excellent experience at Lexus of Atlantic City, John our sales Rep was awesome very knowledgeable and took care of all our questions.Lease buyout
by Lease buyout on 10/11/2019Lexus of Atlantic City made the transition in buying out my lease very easy. Joe from the fin dept got me a very competitive rate and the process took all of 15 minutes. Also bought an extended warranty, same as if the vehicle was brand… new. Overall very happy with the experience! Thank youService with a smile
by TM on 09/26/2019Once again, Lexus service is excellent. Dropped my GX460 off b/c of front end issues. They gave me a loaner, fixed all the issues, called me before & after work was completed. They didn’t push things on me or try to say I needed oil change,… etc. my car wash washed & filled w/gas. Kyle was awesome. Unbelievable service. I always take my car to them.Excellent service experience.
by Steve on 09/10/2019Lexus AC was a pleasure to deal with. Our service rep, Angie, went out of her way to make our appointment for the 130,000 mile maintenance easy in every way possible.Bad experience
by Min-D on 05/17/2019I was bullied and treated badly. I was lied to and yelled at. They wouldn't take responsibility for their actions. They didn't stay true to their word. I experienced extremely unprofessional at it's best. I see they just keep the… lies coming. I was so sick by the time I left from making me wait out in the damp rain. Watched the guy lie to my face, several times. I had to go to the doctors from my experience. Thanks for the viral infection.Lexus of Atlantic City - Excellent Dealership
by Michele20 on 03/29/2019Extremely friendly and welcoming staff who went out of their way to make sure my needs were meet. The entire buying experience was smooth and hassle free. Helen B my sales consultant made sure all my questions were answered and saw the… entire process to the end. Both Joe C's on the financial end we're patient and made sure I understood all the paperwork. Definitely recommend purchasing a vehicle from Lexus of Atlantic City. Thank you!!! Love my Lexus!Best Lexus dealer in New Jersey
by RodneyC on 03/13/2019Kyle from the services department is a true professional. His attention to detail is refreshing to say the least.Excellent Salesman
by Tom on 07/14/2018I just leased a new Lexus RX350 through Bill Watkins of Lexus of Atlantic City. He was very knowledgeable about the car and was very interested in making sure we were satisfied with the vehicle. The management and salesmen are top rate… and made the experience for me and my wife one of the best new car leasing experiences we ever had. We love our new RX and would definitely recommend leasing a new Lexus with Bill Watkins and Atlantic City Lexus.Outstanding Experience
by Cars1031 on 02/23/2018I recently purchased a new Lexus NX. My salesman, Ron Castorina, was excellent in all ways. There was no high pressure sales pitch. I was able to take my time and choose what best fit my needs. This was my 2nd purchase at Lexus of… Atlantic City. Highly recommend.Excellent service
by Karen on 08/27/2017I had a very pleasant visit at Lexus of Atlantic City. The customer service was great and so was my sales person Helen Bitzberger. I would recommend anyone who is looking to purchase a Lexus to visit Lexus of Atlantic City, you won't be… disappointed!!!Excellent service. Excellent Salespeople
by Ladylouie on 05/08/2017Just purchased Lexus 2017 nt 200 vehicle. Was a pleasure dealing with my sales person Charlie Faulkenstein. He was knowledgeable. He was honest and worked very hard to get us the deal that worked out best for us.Shoooping at Lexus of Atlantic City
by Barbara on 04/25/2017Tremendous experience, great customer service, from start to finish.
Videos
About our dealership
Welcome to Lexus of Atlantic City located at 3169 Fire Road in Egg Harbor Township, NJ!
The thrill of owning a Lexus starts with us! We are an 'Elite of Lexus Dealer' !
At Lexus of Atlantic City, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare.
Sales Hours:
M-R 9am-8pm
Friday 9am-6pm
Saturday 9am-5pm
Service Hours:
M-F 8am-6pm
Saturday 8am-5pm
If you’re in the market for a new or pre-owned luxury vehicle in New Jersey, Lexus of Atlantic city located in Egg Harbor Township, NJ, should be your first stop. As a multiple recipient of the prestigious Elite of Lexus Award during our 25 years in business, we've proven that we know how to treat our customers. A pleasant experience at our store or website is our passion. Our approach to customer service is to be friendly and informative.
What sets us apart
*complimentary loaner vehicles to customers who service their vehicles with us
*complimentary car washes for life
*café bar and work space with Wi-Fi
*coloring books and puzzles for the kids
*our own putting green
Amenities
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
Languages Spoken (3)
- English
- Vietnamese
- Spanish
Debbie, thank you for recommending us! We're delighted to hear that our team at Lexus of Atlantic City provided such attentive service. Safe travels in your Lexus!
by Lexus of Atlantic City on 02/06/2025