Customer Reviews of Freehold Ford
Review type:
Great experience
WOW
by Steve Myers on 04/02/2024This was an unbelieveably awesome experience dealing with Jaclyn at Freehold Ford. This the first time I ever bought a car without seeing it in person. The vehicle was in great condition just like she described it to be. I live in… Indiana, thus had the vehicle shipped to me. If ya all live around or near Freehold, NJ, you need to visit with this young lady for all of your auto shopping, you wont regret choosing her as your contact.One one expensive oil change
by Uncle Brucie on 02/22/2024Was in getting my 150 serviced, had no intentions of purchasing but but while I was waiting I was inquisitive about the Broncos and upgrading my wife's 2014 Altima. Naheem Overton started chatting with me, took me to his computer showing me… prices, options, without any pressure giving me just what I was asking for. Spent almost an hour and then mentioned to me that he had one on the lot with everything that I was looking for, called my wife asked her to come over and test drive, she loved it and we bought it. I have never had a more casual buying experience in my life and I buy many cars it was a true pleasure.Hi, thank you for your kind words and congratulations on your new vehicle! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!
Great Dealership
by John S on 02/19/2024Shane, Aidan, and Jaclyn were very helpful and courteous. However, what I appreciated most was that they were straightforward and did not play the sales games I have experienced at other dealerships. I got the car I was looking for at a… great price. I would recommend Freehold Ford without hesitation.Hello John, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!
My Baby Escape
by Sue Bowers 2024 on 01/20/2024They are very friendly and helpful. Yvonne Bermudez was wonderful in helping me buy my car. If anyone wants a car go there and be sure to ask for her.Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!
Tickled "green" with my Forged Green Explorer
by Donna R on 01/12/2024Freehold Ford and Mike Goldstein made vehicle shoppng a pleasure AGAIN! Been a customer since the 90's and would not consider another dealership. The entire process was simple and fair. Mike is great to work with....no pressure and… willing to go out of his way to ensure you have a positive experience and get exactly what you want, Thank you!Hello Donna, we're pleased to hear everything was completed to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels!
Buying car actually rather pleasurable at Freehold Ford
by earthood on 01/11/2024I've been buying cars a long time (decades) Have felt many stereotypes were right on. But my last few car purchases at Freehold Ford & sales rep Yvonne Bermudez was actually rather pleasurable. Personalized service, no pressure, a genuine… feeling of caring and knowing my needs, so it was quick, positive. I felt my years of loyalty meant something as well. And that feeling is hard to find these days.Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!
commitment to the sale
by keith on 01/03/2024Yvonne was very attentive, but not annoyingHi Keith, we really appreciate your feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Respectful
by Matt C on 01/01/2024My sales professional, Nick was extremely respectful and responsive to my concerns and requests when shopping for a vehicle. From the sales manager to the financial manger the process was smooth and easy with no pressure to buy this or that… or sign unless I was sure. Great overall experience.Hi Matt, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!
Great place to buy a car!
by EG on 12/27/2023Everything was great from start to finish. Our salesperson Nick was very friendly, honest, knowledgeable, patient and professional. Nick even helped put my children’s car seats in the new car. I would highly recommend Nick and everyone we… worked with to anyone.Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Freehold ford
by Mfarag11 on 12/22/2023Family friendly environment.. leads to happy customers..Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!
This is the place
by Corey.. on 12/07/2023Freehold Ford and Salesman Mike Goldstein were fantastic! I’ll be honest when I first went to Freehold Ford I wasn’t expecting to buy a vehicle from them. They happen to be one of the few dealers in the area that had one of the new… powerstroke diesels and I wanted to take a look at one. We made an appointment and they had the truck right out front to look at. Mike was the nicest and most honest salesman I have ever dealt with. I decided I wanted to order a F-250 and it was going to be from them. The process was so effortless with him. No stress or pressure and Mike truly treats you as one of his own friends. My truck came quicker then expected (3 months) and the one request I had for Mike was that when the truck comes in please not to touch it. Don’t wash it and leave all the plastic on as it comes from the factory and he did just that. Freehold Ford just has a down to earth family vibe that will keep me and many others coming back. Thanks salesman Mike Goldstein and Freehold Ford!!Hi, thank you for your kind words and congratulations on your new vehicle! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!
Buying a car
by Jb on 11/30/2023The dealership was clean courteous from beginning to end very knowledgeable helpful had a great experience would recommend to anybody and would buy from them againHello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
Nyheem Overton: Simply The Best
by Anthony Calascione on 10/22/2023I recently had the distinct pleasure of purchasing a car from Freehold Ford, and it was an experience like none other, thanks to an amazing sales consultant, Nyheem Overton. From the very beginning, Nyheem seemed different from many… salespeople you encounter - he was effortlessly personable, considerate, and extremely professional. Instead of just suggesting random models to me, Nyheem took the time to actually listen and understand my specific needs and lifestyle. In no time, he had identified the perfect car for me. It was incredible how he managed to pinpoint the exact make and model effortlessly and swiftly, showing his skills and his genuine commitment to providing the best service. What really stood out to me was Nyheem's willingness to go above and beyond the regular salesperson duties. It was after closing hours, but Nyheem stayed back without a second thought, ensuring that all the paperwork was taken care of and that I was satisfied with my purchase. His commitment to me as a customer was truly impressive. The dealership itself, Freehold Ford, fosters a friendly and pressure-free environment to make any car buyer feel at ease. However, it was Nyheem's extraordinary service that turned a usually stressful car shopping experience into an absolute pleasure. If you're in the market for a new car, I highly recommend Nyheem Overton at Freehold Ford. From the selection of the right car until the final handover, Nyheem will make your car buying experience smooth, enjoyable, and memorable. Hats off to Nyheem for elevating the standard of excellence in car sales. I am glad to rate Nyheem Overton and Freehold Ford a stellar 5 out of 5 stars. Sincerely, AnthonyHi Anthony, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thanks again for your business! Take care!
Best experience
by Kashouty on 10/14/2023Great knowledgeable personal, no pressure . Very professional employeesHi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
excellent
Family Atmosphere
by John Simone on 09/14/2023Very easy to communicate withHi John, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!
My Red Hot Pepper Bronco
by Diana Caufield on 09/09/2023First I would like to say that this review is over due and should have been written in March 2023. Aidan Witteurongel was my sales professional at Freehold Ford. There is only complete positive feedback that I can provide to both Aidan and… all the staff at Freehold Ford. Aidan was attentive, friendly and extremely helpful answering all of our questions regarding the purchase of our bronco. He showed us how to work all of the features that came with this dealership custom build. Aidan also took time with me, to go over the navigation system on an additional day when I needed another review due to this being a new feature and not on my older vehicle. Overall, I would not hesitate to return to Freehold Ford again for a vehicle purchase and I also bought my prior car there. It is currently 14 years old and runs fantastic! I have always used Freehold Ford for servicing as well.Hi Diana, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!
Freehold Ford & Nyheem Overton
by NCooke on 09/05/2023We had a great experience at Freehold Ford. Nyheem Overton was kind and very informative. He worked us through our budget and realistic options. In a time when most people are being charged small ransoms for new cars we were given a very… fair price and every detail was taken care of for us. The finance team gave us every possible rebate possible and the signing rep was amazing!Hello, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!
Fast service
by Anthony on 09/03/2023Traded in my 21 Explorer and leased a 23 Explorer. Yvonne was great to work with and got us in and out with a new truckHello Anthony, we're pleased to hear everything was completed to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels!
Wonderful experience
by Dan Rossi on 08/27/2023I have been to many Ford dealerships over the years and Freehold Ford is by far the best. You definitely feel at home there. Our salesman, Nyheem was wonderful. He was extremely knowledgeable about the vehicle and very friendly. The sales… manager, Shane, was very helpful in getting us a great deal. Michael in finance was great and helped us with a quick and easy purchase.Hi Dan, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Freehold Ford
by Fratch12 on 07/29/2023The entire experience was flawless… Everyone involved was courteous, concerned and professional if i could rate higher I wouldHello, we are happy we could make your experience a positive one! At Freehold Ford Inc, we value our customers and we look forward to seeing you on your next visit. Take care!
Nicest dealership I ever dealt with
by Kharteet on 07/19/2023This is by far the nicest dealership I ever dealt with, and I’ve dealt with many. The staff is extremely polite and friendly. I was never BS’d and they didn’t make any promises they couldn’t keep. I would definitely be a returning customer.Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Freehold Ford Inc! Please don't hesitate to reach out if there's anything additional we can do for you.
Freehold Ford in Freehold, NJ treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling 888-270-9524.
If you don't see a particular vehicle, click on CarFinder and complete the form. We will gladly inform you when a matching car arrives. If you'd like to see a vehicle in person, click on Dealership: Directions for step-by-step driving instructions to our site, or give us a call. We look forward to serving you!
- Complimentary Loaner Cars
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- Customer Lounge Area
Hi Steve, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!
by Joseph Lee on 04/03/2024