Acura of Bedford Hills
Customer Reviews of Acura of Bedford Hills
Review type:
Acura MDX
by dmoccio on 06/01/2018The salesman was personable,knowledgeable about the car, and not at all pushy. He was respectful of our budget, and our time.my experience
by susanrf12 on 05/09/2018visited the dealership2x.Once to test drive&the other to pick up the car.Both times the staff was friendly&helpful.Also,when picking up the car the salesman was particularly helpful by assisting me in setting up my bluetooth&sirius… satellite radio.We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Violet Dokaj | Customer Care Manager
Best Acura dealership
by ArgJlg9 on 05/03/2018updated 05/08/2018All staff interaction was superior. Sales person extremely professional. Managers all accommodating. No hassles and everything was taken care of perfectly.Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Sincerely, Violet Dokaj | Customer Care Manager
Nice and easy
by StefanieRose on 04/17/2018updated 04/23/2018Nice and easy. Fair price. Great people! Really know the cars and what is important to customers. Third Acura we got from Bedford hills and will get another one later this year!Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, Violet Dokaj | Customer Care Manager
5 STAR DEALERSHIP
by fderota1 on 04/04/2018updated 04/16/2018Al Makaj , Robert Bello , and Violet , I give them 5 STARS they were very Professional and Polite, and went Above and Beyond to help my son and I. Couldn't ask for a better Team !!!Thank you so much for taking the time to share your kind words about your experience at <DEALERSHIP NAME>! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything be it sales or service! Sincerely, Violet Dokaj | Customer Care Manager
Acura MDX
by DarrenB1 on 12/20/2017updated 12/26/2017Robert Bello ... what a blessing .. the effort he put in to secure the vehicle and financing .. handing the keys to my dad as it was a gift .. priceless.... word cant say thanx enough.. thanx to Igor for the straight forward approach to… presenting / selling the MDX....Darren, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with their overall experience. We look forward to working with you again. Sincerely, Donna Meyers | Customer Care Manager
7 cars
by Aniello on 11/22/2017updated 12/01/2017Friendly, informative and dedicated to customer satisfaction. My salesman Igor always gives me detailed information regarding the vehicle I like and always offers alternatives. No pressure on his part. He just wants you to be satisfied.Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Igor. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Regards, Donna Meyers | Customer Care Manager
excellent experience
by phchanesq on 11/30/2017The dealership provided a friendly atmosphere. Their pricing is relatively competitive. It was overall a pleasant experience. This was our second MDX from this dealer. We have been driving Honda/Acura for a long time.Thank you for taking the time to write such a detailed review about your experience with us! We truly appreciate it. We would like to congratulate you on your new MDX! We are very glad to hear that your experiences with it have been very positive. It was great doing business with you. We hope to see you again! Donna Meyers | Customer Care Manager
iT
by tommyny23 on 09/19/2017updated 09/29/2017Excellent service from salesman Alfred. Excellent team. I will recommend to anyone here. Overall i was so happy buying my car from this dealership.Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that Alfred made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Sincerely, Donna Meyers | Customer Care Manager
Bad follow up service
by Amysue1014 on 08/14/2017Extremely disappointed in the after sales service.I bought a used car that had an air conditioning problem SIX DAYS after purchase..refused to fix. Passenger window motor is faulty..again SIX days aftee purchase. So just because it is not… brand new and "only" cost 3995.00 I am insignificant...do not purchase a used car here they do jot follow up on their word.The needs of our customers are always our top concern. We would appreciate the opportunity to hear more about your experience and work with you towards a resolution. Please contact me at your earliest convenience. Sincerely, Donna Meyers | Customer Care Manager
Great job
by PaulI345 on 08/08/2017I was made to feel at home the minute I had to go showroom everything was explained to me chapter and verse down to the last penny I have never had a buying experience from a dealership quite so above board keep up the good work and I will… recommend you to anyone looking to buy an AcuraThank you for leaving us this great review, Paul. We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Sincerely, Donna Meyers | Customer Care Manager
Exceptional Service
by Beachgirl72 on 06/22/2017After a 3 year hiatus, I came back to this dealership because they care about their customers. From the GM to the service dept., I have had only positive experiences. The sales process with Mark was flawless, as was the financing with… Robert. Ed introduced himself very soon after I sat down with Mark, and followed up throughout the process. Very pleased and cannot say enough good things about the whole experience. Great job.Thank you so much for this wonderful feedback! We're so glad you came back to see us for your next. If there's anything else we can help you with in regards to your new vehicle, please let us know. Happy driving! Sincerely, Donna Meyers | Customer Care Manager
Thank you so much for this wonderful feedback! We're so glad you came back to see us for your next. If there's anything else we can help you with in regards to your new vehicle, please let us know. Happy driving! Sincerely, Donna Meyers | Customer Care Manager
Review of recent purchase
by DanielHaugh on 06/05/2017updated 06/18/2017The salesperson John Redmond was very courteous and caring. We also appreciated the care and concern of the service departmentWe are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Regards, Donna Meyers | Customer Care Manager
recent RDX purchase
by RalphRDX on 05/31/2017updated 06/07/2017No pressure, sales person was knowledgeable. Only issue was the car had a lot of small scratches the dealer could have touched up. I will do it instead.Ralph, I am happy we provided you with pressure-free, well-informed customer service. We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Best regards, Donna Meyers | Customer Care Manager
Best Car Buying Experience!
by Florence10 on 05/04/2017updated 05/15/2017It was a pleasure doing business with Donald, Eddie, and Stephen at Acura of Bedford Hills. They did a great job explaining things and they were open and honest. I like that they didn't waste my time or insult my intelligence with tricky… sales tactics. A good friend recommended Acura of Bedford Hills and I am very happy she did!Florence, thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Acura of Bedford Hills. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, Donna Meyers | Customer Care Manager
Acura Experience
by BethePCB on 05/03/2017updated 05/15/2017Alfred Makaj was fantastic.He spent a great deal of time with us and was extremely pleasant and informative. It was an excellent experience.We appreciate the kind words. We look forward to seeing you again in the future! Sincerely, Donna Meyers | Customer Care Manager
Acura of Bedford Hills 2017 RDX Advance Purchase
by jerryb1179 on 01/08/2017updated 01/20/2017Igor was very knowledgeable and helpful without being pushy at all. He also went through all of the features during delivery of the vehicle.Thank you for leaving us this great review and congrats on your new car! We are very happy to hear that Igor could be so knowledgeable and helpful. Don't hesitate to contact us if there is anything else we can do for you. Best, Donna Meyers | Customer Care Manager
Acura RDX
by RalphyM on 01/10/2017Price negotiating Cut to the chase salesman knew his product not pushy had a very good experience with dealership Everyone was very receptive to meMichael, thank you for taking the time to write this review. Johns sales excellence is always consistent, and I'm glad your experience with him supports that. We aim to turn every person that visits us into a repeat customer. Best, Donna Meyers | Customer Care Manager
Acura Bedford Hills
by RonLemp on 12/09/2016updated 12/28/2016Very friendly, professional service. I highly recommend this dealership to anyone considering an Acura. Would definitely buy another car from here.Thanks for your awesome review and for your recommendations! We strive to provide friendly and professional customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Donna Meyers | Customer Care Manager
Sr. Regional Solutions Director
by wbschob on 11/25/2016updated 12/02/2016I felt Joseph Grecia was very friendly and down to earth, not too pushy and genuinely wanted to work with us to get us the lease price that was in my budget. He gave me an amazing deal and went above and beyond my expectations in giving me… a $15k/annum 39 month lease, not the expected $12k/annum lease plus got me out of my existing 2013 Hyundai Sonata lease by buying my remaining 7 months of payments.Congrats on your purchase! It is great to hear Joseph was able to go above and beyond your expectations and provide you with a pleasant experience. Feel free to call or stop by if there is anything else we can do for you. Best, Donna Meyers | Customer Care Manager
Great service
by Philipscar on 11/05/2016updated 11/13/2016John and Ed provided excellent service!! They were professional and took the time to build a relationship. I would highly recommend them to purchase a new car.Thank you for the kind words! We couldn't be happier that John and Ed were there to provide you with such exceptional service! Thank you again for your business and recommendations. Best, Donna Meyers | Customer Care Manager
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Sincerely, Violet Dokaj | Customer Care Manager
by dealerreply on 06/10/2018