Paragon Acura
Customer Reviews of Paragon Acura
Review type:
Excellent Customer Service!!!
Good customer service
by Shakedizzy on 09/02/2016updated 09/14/2016I would like to say that even though the wait time was long, Denise the service rep gave me timely updates throughout the process.Thanks for your great review. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Justin Hili | Sales Manager | 718-507-3900 Ext. 297 |JHili@paragonacura.com
Acura
by Rita624 on 08/30/2016updated 09/12/2016Great experience with the the sales consultant but the manager made it possible! Yes I would recommend. Loyal customer since 2007Hey Rita and thank you for the amazing review! We can't tell you enough how much your customer loyalty means to us. We are very happy that we've had the opportunity to service you over the years and we look forward to many more! We truly thank you again and we'll see you again soon! Justin Hili | Sales Manager | 718-507-3900 Ext. 297 |JHili@paragonacura.com
Paragon Acura is the best!
by Sanddwich on 08/29/2016updated 09/12/2016I really enjoyed the experience of the dealership, and my salesman Thomas Ng, really professional and provided expert service. I had a great time, had all my questions answered and was able to take my time with no pressure to make a final… decision.Thank you for the excellent review! It is great to know that Thomas was able to provide you with pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Justin Hili | Sales Manager | 718-507-3900 Ext. 297 |JHili@paragonacura.com
Rushing but Good experience.
by Ebedoucha2016 on 09/08/2016Well Hard to say, the experience seemed easy , i guess its probably cause i knew what i wanted ... But i must say Ricardo was a very nice sales person even though he did not offer to go on a test drive......I did not ask either since i try… another dealer a week early (Rallye in Great neck)Thanks for your review! We're glad to hear that Ricardo was friendly! Please let us know if there's anything else we can do for you. Justin Hili | Sales Manager | 718-507-3900 Ext. 297 |JHili@paragonacura.com
Excellent Customer Service
by Jroche149 on 08/24/2016updated 09/07/2016Excellent Customer Service! The service was efficient and the staff was very cordial. The waiting area was accommodating for the customers.Thank you for taking the time to submit this awesome feedback. Hearing that you received excellent service from our team is always encouraging and reassures us of our commitment to our customers. We look forward to hopefully doing business with you again in the future. Justin Hili | Sales Manager | 718-507-3900 Ext. 297 |JHili@paragonacura.com
Paragon Honda Review
by GuzmanJ on 08/27/2016updated 09/07/2016- Vehicle was priced at a reasonable price. - The price quote I was given was the price I paid for. - I felt very confortable negotiating the price of the Acura MDX I bought.I sincerely thank you for going out of your way to write this review about Paragon Acura. We try to create a comfortable and stress-free environment for each and every customer. I hope you enjoy your new Acura. If you have any further needs, please come back to see us. Justin Hili | Sales Manager | 718-507-3900 Ext. 297 |JHili@paragonacura.com
Paragon Acura
by Lchan4587 on 08/25/2016updated 09/07/2016Joe, was patient, and extremely helpful throughout the experience. Was not pushy and gave me time to sort things out and definitely helped me make the decision. I've been a loyal paragon customer and will likely go back.Thanks so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Justin Hili | Sales Manager | 718-507-3900 Ext. 297 |JHili@paragonacura.com
2nd new vehicle purchased from dealership this year
by Pokchun on 08/24/2016updated 09/07/2016Straight forward to the point without having the run around unlike other dealerships. I will definitely recommend to others due to excellent service provided!n/a
by Claudevilsaint on 08/21/2016updated 09/07/2016it was fast and effective, and staff was very courteous. waiting was short and service was performed in a timely manner.Thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast and efficient customer service and will be happy to hear that you left Paragon Acura satisfied. Justin Hili | Sales Manager | 718-507-3900 Ext. 297 |JHili@paragonacura.com
Excellent service
by Qian_Zhang on 08/22/2016updated 09/07/2016It was a great experience at Acura of Paragon. My salesman, Justin, was very knowledgeable about the car and worked hard to meet my specifications and expectation price-wise. I never felt pressured or pushed in any way.I am looking forward… to more rewarding experiences with this dealership!improving my 2007 acura mdx
by fltmcmlxvi on 09/04/2016alex from paragon acura service dept explain what was needed and suggested other necessities for my car. I look forward to working with alex if I have any other problems with my carThanks for giving us the opportunity to service your Acura. I am happy to hear that everything went well for you. I will pass your feedback along to Alex. Drive safely. Justin Hili | Sales Manager | 718-507-3900 Ext. 297 |JHili@paragonacura.com
Buying Made easy and joyful
by KhanImranNY01 on 08/18/2016updated 08/31/2016I had Great buying experience. Working with Alex was really pleasent. He made my buying experience a pleasent, simple and joyful. The vehicle was ready on time and in best condition. The delivery coordinators help me use the technology… which allowed me to enjoy new vehicle more. I would defiantly recommend my friend and family this dealership as well work with Alex. Thanks for a lovely experience.Siddonna
by Siddonna on 08/21/2016updated 08/31/2016That staff were phenomenon, and their service was even better. Highly impressed, and can't wait too go back. Also the wait time was not long at all.We appreciate your input. Glad to hear that you were impressed with the service we offer here at Paragon Acura. If there is anything more we can do for you please come back and see us any time! Take care! Justin Hili | Sales Manager | 718-507-3900 Ext. 297 |JHili@paragonacura.com
Awesome SUV
by ballerina605 on 08/18/2016updated 08/31/2016they were nice and courteous and understanding and was willing to help me out with my purchase. I wasn't thinking of purchasing a vehicle but i couldn't resist the love I have for Acura and their serviceGreat Service. Highly Recommended!!!
by hbarias on 08/28/2016I love this dealership. From the time I called the service department to schedule an appointment, the valet who received my vehicle and every other employee I delt with were very courteous and friendly. The waiting area was clean and there… even was a person checking with everyone to make sure that the wait wasn't too long.Thank you for your outstanding review! We're glad to hear that our team was friendly and courteous! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Justin Hili | Sales Manager | 718-507-3900 Ext. 297 |JHili@paragonacura.com
Great Service
by SPuckowitz on 08/07/2016updated 08/24/2016Fast service. Clear explanation of repairs and a good itemized estimate of repairs to take home. Consultant was very knowledgable and very articulateAcura RDX
by Abdulahmed26 on 08/10/2016updated 08/23/2016Awesome service and good behavior and explain everything very well I recommend most of the friend because they have good customer service representativeService review
by Dariusz02 on 08/10/2016updated 08/23/2016I like that everything is done in one spot and that it is a trusted dealership. The staff working at this location is also very nice.Acura MDX
by Astro4syte on 08/07/2016updated 08/22/2016Great sales person. Joe Rosa. Attentive and made you feel like a real person. A pleasure to deal with him. I will refer others to him.Service performed
by raywong on 08/07/2016updated 08/21/2016The entire service process was run very efficiently and I was able to drop off and pick up the car without a long wait.Once again a good experience
by Augie8464 on 08/18/2016Friendly and knowledgeable staff. Willingness to accommodate special requests. A genuine willingness to take the next step. An overall good experience.Augie, thanks so much for this 5-star review! We always enjoy hearing from our customers. I am pleased to hear that our team was helpful and accommodating during your visit. Our goal is to provide quality customer care, and I am glad to hear that our team showed you their commitment to this. Justin Hili | Sales Manager | 718-507-3900 Ext. 297 |JHili@paragonacura.com
Thank you so much for taking the time to provide such great feedback, Angelita! We are glad to hear about your positive experience at Paragon Acura, especially your interactions with Hannan, James, and our finance team. It’s great to know the education you received on the ZDX and your test drive contributed to your satisfaction. We appreciate your recommendation and look forward to welcoming you back soon. Enjoy your new Acura, and thank you again for sharing your impressive experience! Regards, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com
by Paragon Acura on 03/31/2025