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Customer Reviews of Hendrick Chevrolet

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56 reviews
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  • Very professional and friendly

    5 out of 5 starsby Jake 2024 on 02/28/2024

    Thanks for being patient with us. Demonstrated the vehicle's very well. The entire staff was friendly. Thanks again.
    • Jake 2024, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

      by Nicholas Crossley on 03/05/2024

  • Mrs. Mauldin

    5 out of 5 starsby nannie62 on 01/31/2024

    Great staff! I’ll buy from them again! Thank You Nap and Jon!
    • Nannie62, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Chevrolet. If you have any further questions, please don't hesitate to reach out!

      by Nicholas Crossley on 02/19/2024

  • 1/18/2024 Chevy Camaro 1LT

    5 out of 5 starsby dave5298 on 01/23/2024

    On January 18th, I purchased a beautiful new 2024 Black Chevy Camaro 1LT from this wonderful dealership and I have been on cloud nine since doing so. Tim Simmons was my salesperson and he was incredibly easy to work with, energetic and knowledgeable about the vehicle. He is a genuinely great guy! The entire staff was very easy to work with and made me feel vindicated in my decision to purchase from this dealership. Some of the staff members that helped me in my purchase process were finance manager James Hawley, Sales Manager Milos Sainovic, and business manager Bryan Johnson. Just an overall fantastic staff. Hendrick Chevy made the entire process feel like what buying a car SHOULD feel like. I would recommend this dealership to anyone!
    • Dave5298, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

      by Nicholas Crossley on 02/19/2024

  • Get car and service!

    5 out of 5 starsby Gary Lom. on 09/20/2023

    Terrific and attentive care by Christian!
    • Gary Lom., we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

      by Nicholas Crossley on 10/02/2023

  • Top Tier Experience with excellent staff and facilities.

    5 out of 5 starsby Eric on 08/15/2023

    Just concluded my 3rd purchase in two years from Trevor at Hendrick Chevrolet. My first purchase required a substantial wait for an allocation, and Trevor went above and beyond to ensure that they set clear expectations, and worked tirelessly to keep an open line of communication for my many questions. His dedication, enthusiasm, and expertise has brought me back for two additional purchases and they continue to impress!
    • Eric, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

      by Nicholas Crossley on 08/21/2023

  • Continuous Excellence

    5 out of 5 starsby BobbyBrownJr on 07/25/2023

    Over the years we have purchased almost a dozen cars from Trevor Buck at Hendrick's Chevrolet in Cary, NC. At this point, going to get an oil change or look at a vehicle feels more like just hanging out with friends and family. Trevor has always gone over and above for our family, and extended his care through our entire extended family. If you ever find yourself by the showroom ask for Trevor!
    • Hello Bobbybrownjr, thank you; we appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Hendrick Chevrolet

      by Nicholas Crossley on 08/01/2023

  • New vehicle purchase

    5 out of 5 starsby MCollins on 02/15/2023

    Hendrick Cherry of Cary team was very polite and personable during entire and after my visit to their showroom.
    • Mcollins, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out!

      by Nicholas Crossley on 02/17/2023

  • Truck

    5 out of 5 starsby Hchtar24 on 07/22/2022

    They were efficient and knowledgeable
    • Hchtar24, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

      by Nicholas Crossley on 08/01/2022

  • Service department is great!

    5 out of 5 starsby TammyPW on 07/18/2022

    Shout out to Heidi from the service department and Raheim from sales.
    • Tammypw, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Chevrolet. We hope to be of service to you again in the future. Best wishes, Hendrick Chevrolet

      by Nicholas Crossley on 07/25/2022

  • Good team

    5 out of 5 starsby ChevyGURL on 05/23/2022

    The team here is always professional and prompt. Never any problems. Thanks guys
    • ChevyGURL, thank you for taking the time to leave us this review. We are so pleased you had a positive experience with us!

      by Nicholas Crossley on 05/24/2022

  • 2020 Stingray

    5 out of 5 starsby Azalcberg on 12/07/2020

    Other than the fact that there were factory delays do to COVID 19, I had an excellent experience
    • Azalcberg, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Chevrolet.

      by Nicholas Crossley on 03/01/2021

  • Great experience

    5 out of 5 starsby Lebvet83 on 08/19/2020

    Trevor Buck is great. Communication, not pushing, great follow up and served his Country. My next truck will be coming from Hendrick and Trevor again!
    • Lebvet83, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Chevrolet!

      by Nicholas Crossley on 03/01/2021

  • Great Info

    5 out of 5 starsby Thumbe1ina on 07/31/2020

    Ashley Walker was very knowledgeable, upfront and courteous.
    • Thumbe1ina, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Chevrolet.

      by Nicholas Crossley on 03/01/2021

  • Great Service

    5 out of 5 starsby Maw3100 on 10/04/2017

    Napoleon and Cameron were very helpful. They were easy to work with and made the experience simple and painless. I would refer anyone looking for a new vehicle to them.
  • Great Experience!

    5 out of 5 starsby JaymeR123 on 09/02/2017

    I had my vehicle up for the same issue several times and wasn't able to be previously diagnosed. They were able to offer a loaner vehicle on more than one occasion which was tremendously helpful with my work schedule and 3 kids. Eric Foster, my service advisor was awesome with updates and making sure that the process was as smooth as possible. He knew that what I was experiencing when the vehicle wasn't at the shop was in fact happening and while it took a little time to finally get a diagnoses we did and he was super patient. While Hendrick isn't very convenient as I live in North Raleigh, I prefer to use their service center over the ample service centers that are much closer.
  • Excellent Dealership

    5 out of 5 starsby The_Clearys on 09/02/2017

    We love this dealership! We just purchased our second truck from Hendrick. Boil Hernandez was excellent to deal with in purchasing our new 2017 Silverado. The whole sales team was pleasant to deal with! We will be back again for our next purchase.
  • Professional, timely and courteous service and staff

    5 out of 5 starsby zntmid8r on 06/30/2017

    Professional, timely and courteous service and staff
  • New car purchase

    5 out of 5 starsby Nikmalfi on 06/28/2017

    We had a phenomenal experience today when we purchased our new 2017 Chevy Silverado from Hendrick Chevrolet. The experience was pleasant, our salesperson, Josh, educated us on all of the options, reviewed pricing, and made sure the right vehicle for our family was chosen. I would highly recommend this dealership to everyone.
  • Very Poor Service

    1 out of 5 starsby Mema777 on 04/27/2017

    I am very unhappy and dissatisfied. I brought my car in to have tires, brakes, alignment, and to have a specific sound that I have had them check about before. They said they that it was the rear brake pads shifting while accelerating and charged me 349.62 to repair and assured me that would correct the problem but did Not. The total for my most recent visit was 1452.19 plus the additional to the other charges a couple of months earlier. I now have a 1700 balance and the sound has not been corrected and they have told me they have no idea what is causing the issue. I also took my car to Hendricks Collision and they did not fix the problem either. I will Never use Hendricks again and I am also looking into filing a small claims court appeal. I have been more than patience and feel that every time I bring my car in they seem to find something wrong with it but cannot fix the problem I brought it in for. Totally ridiculous. I bring my car into the dealership to get premium service Not to be taken for granted. I am a woman of integrity and I expect the same in return. I have given Hendricks Chevrolet many chances to fix the issue and they have not. Lastly, when I picked up my car this last time my gas light was on. I found this to be totally absurd! What would have happened if i did not make it to the gas station and ran out of gas. I am so upset by the poor service i have received. Eric was very polite and understanding but other than that, I have received the worst service in my entire life of owning a car.
  • Made the trip from Florida worthwhile.

    5 out of 5 starsby Z06gearhead on 03/13/2017

    Cory Schulz handled my purchase transaction professionally. He took time to answer all of my many questions during the simple negotiation process. He made sure my Z06 Convertible was flawless and ready for my 600 mile trip home. Along with Cory, everyone I dealt with made my purchase experience stress free and enjoyable. I'd give more stars if I could.
  • Great Experience

    5 out of 5 starsby ArmyBlue on 02/22/2017

    The VIP Test Drive was conducted in a very professional manner without the stereotypical high pressure sales tactics. We had several Test Drives with other dealerships and they definitely were not well executed. The decision to purchase the vehicle at this dealership was definitely the way each member of the Team conducted themselves. The vehicle selection, pricing and quality were also factors in purchasing a Chevrolet. I would definitely recommend the Hendrick dealership to my friends, colleagues and to anyone else looking for a positive vehicle shopping and purchasing experience.

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