Spitzer Kia Cleveland
Customer Reviews of Spitzer Kia Cleveland
Review type:
Great dealership with a great staff!
The best car leasing experience.
by Mary Ellen Brandt on 11/10/2023If you are in the market for a Kia you must go to Spitzer Kia in Cleveland, Ohio. You must also ask for Jayden Centifanti, Jayden explained every step of the process and made sure I understood everything.Thank you for leaving this positive review! We are so glad that Jayden took great care of you throughout your visit. Our guests' satisfaction is our utmost priority and we are honored that you deeply valued our service. Please do not hesitate to give us a call if you ever have any further questions or concerns.
The best dealership !
by Lou on 11/10/2023Can rest easy when you come to Spitzer . They really care .Hi Lou, We are so glad that our team could provide you with 5-star service throughout your visit. It is our pleasure to assist you in any way possible. Thank you so much for your positive review!
Great service
by Kathy fischer on 11/08/2023Belinda frost was very good and thorough took me out to my car and checked something on my panel that wasn't working right and got it fixed. Great service regards Kathy FischerThank you so much for this amazing review, Kathy! Offering thorough and efficient service is so important to us, and we are glad that Belinda provided you with nothing less. Please do not hesitate to let us know how we may be of further assistance to you!
Very good service
by Kima on 11/06/2023The service was fastWe are so glad that our team could provide you with 5-star service! It is our pleasure to assist you in any way possible. Thank you for your positive review and we hope that you do not hesitate to let us know if there is ever anything more that we may help you with.
Loved my car-buying experience!
by Ilana M on 11/05/2023I was definitely skeptical that I could actually enjoy buying car but working with Mary at Spitzer was terrific. The sales people were genuine, warm and very easy to work with.Thank you so much for your positive review! We are so glad that our team could consistently provide you with a top-notch experience and we are honored to have earned your kind recommendation. Please do not hesitate to let us know if there is ever anything more that we may help you with.
Tire Woes
by Carol J Mitchem on 11/02/2023Dealership seems too small for volume of cars coming in for repairs. Took 3 appointments to finally diagnose tire issues - why tires were frequently losing air (since 12/24/2022 - yes, through winter and summer temperatures, eventually… asked for first check when I took car in for brake recall) most notably, driver side rear. After bringing car in third time for same problem, Belinda was able to get hopefully problem reolved, resulting in new tire. Still, replacement tire reading is always 1 point lower than the other three. ???? Like complimentary popcorn.The service representative, James Martin, did an excellent job!
by T on 10/30/2023I liked the video of the service performedThank you for your kind review. We are delighted to hear that your vehicle service was completed quickly! We look forward to seeing you again when your car is ready for its next service.
My experience
by Ohiotrkr on 10/30/2023The issues were addressed professionally. Parts needed to be ordered and will get me back in to instal them as soon as they arrive.We greatly appreciate your 5-star rating! We are happy to take great care of you and delighted to know how confident you are in our efforts. Hope for an opportunity to work with you again!
Gets the job done
by Darling Mangham on 10/30/2023Belinda is soooooo great, customer service was great, service was great everything was great she was very honest and didn’t give me the run around thank you spitzer KiaWe are thrilled that Belinda took great care of you and made your experience with us an all-around success. We are delighted to have earned your kind recommendation. Thank you so much for your positive review!
Belinda is the Best!
by KL on 10/24/2023Belinda Frost works in the service department and went above and beyond to make sure my vehicle was serviced on time and properly. I appreciated the updates by text and phone call. She was very friendly and helpful.Thank you for taking the time to leave us this 5-star rating! Offering thorough and efficient service is so important to us, and we are glad that Belinda provided you with nothing less. It is our pleasure to assist you in any way possible. We hope to see you again the next time you are in need of automotive service!
Excellence in sales and service
by Clarence Maruna on 10/19/2023Dealership personal are ready to serve your every sales or service need. Salesman Stephen Donat will sit down and take as much time as you need to explain about the vehicle you are interested in. Explaining and demonstrating each functionClarence, Thank you so much for your positive review! We are glad that Stephen could provide you with 5-star service. If there is ever anything more that we may help you with, please do not hesitate to let us know.
Excellent service
by Clarence Maruna on 10/19/2023Belinda Frost was very courteous, bubbly and kept me informed on the progress of my car and the work being preformedThank you so much for your positive review! We are so glad that Belinda could provide you with a smooth, 5-star experience. It is our pleasure to assist you in any way possible. Safe travels!
Young dude provided excellent customer service!
by EdG on 10/16/2023Yassad is only 18 and working at Spitzer for one month. He impressed me with his knowledge of all Kia models and his willingness to make sure all my concerns were addressed. I stopped in to talk to him 3 times before making my purchase and… he took care of everything. I highly recommend him and this dealer!Thank you for taking the time to leave us this amazing review and recommendation! We are so glad that Yassad took great care of you and met your automotive needs. Our guests' satisfaction is our utmost priority. We warmly congratulate you on your new purchase- on behalf of the entire team! Please do not hesitate to let us know if there is ever anything more that we may help you with!
His full name is Yune Assad!
Superb Sales
by Chaz N on 10/11/2023Spitzer Kia has a nice selection of vehicles, the sales team is very knowledgeable but does not apply high pressure tactics. I have purchased two new Kias, a Telluride and Sportage with Jeffrey Fraam.Thank you so much for your excellent feedback! We are honored by your continued business, and we are so glad that Jeffrey could provide you with a smooth, 5-star experience. Our guests' satisfaction is our utmost priority. Wishing you the warmest congratulations on your new vehicles- on behalf of the entire team!
Stephan Donat was a salesman.
by Gladys Dixon on 10/12/2023The process to purchase a vehicle was smooth and easy.We are so glad that our team could make your buying experience such a smooth one. Congrats on the new ride. Thank you for taking the time to leave us this positive feedback and look forward to serving all of your automotive needs in the future!
Sunday Funday @ Spitzer
by Jordan on 10/05/2023I went in on a Sunday afternoon super nervous, as it was my first time ever doing something as scary as getting a car as a 21 year old. And everyone who interacted was so welcoming and Mate Tamas who helped me was so patient and made it… less scary! Oh and did I mention he got me a beautiful Forte?!We are so glad that Mate took great care of you and made your buying experience with us top-notch. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new car- on behalf of the entire team!
Sales Star Ahmad Mohammad
by Doug Kane on 10/04/2023I made a test drive appointment & the car was ready when I got there. Decided it was what I wanted so Ahmad quickly got my trade-in appraised & I agreed to the sales price & trade-in. Ahmad was great to work with & I recommend you ask for… him. Spritzer Kia is very efficient from test drive to sales to the finance man.Thank you so much for your wonderful review and recommendation, Doug! Offering quality and efficient service is so important to us, and we are glad that Ahmad and the team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to let us know if there is ever anything more that we may help you with!
Great Service
by James Crane on 09/28/2023I recently had my Telluride servised at Spitzer Kia. They processed my vehicle through it's 24,000 mile checkup and oil change. The process was handled by Christopher Halley. I keept me informed throughout the entire 1.5 hours and made sure… that everything was complete - I would recommend this organization to anyone needing Kia service.James, Thank you for leaving Christopher this excellent review! We are pleased he could be of assistance to you and provide you with the top-notch experience you so much deserve. We greatly appreciate the opportunity to work with you. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns!
Best service
by Frederica Attab on 09/28/2023Our salesman Caleb Caudill was so informative about our new car and prices also they have best service .Best overall experience!Thank you for leaving Caleb this positive review! We are so glad that he could provide you with top-notch service throughout your visit. He will be delighted to know how confident you are in his efforts. Please do not hesitate to give us a call if there is ever anything more that we may help you with!
Cruising right along
by Scotty on 09/24/2023Mate Tamas was my sales associate very easy to work with and very low pressure. He was kind, honest, respectful, answered all my questions, and was supportive through the whole process. He was also very patient when I told him I wanted to… think about it overnight. The most positive car buying experience I have ever had. I will definitely be recommending Mate to my friends and family. Jeremy in finance was great also.Thank you for taking the time to share this wonderful review and recommendation! We are so glad that Mate and Jeremy could put you at ease and ensure that your experience was an overall success. Please drive safely, and do not hesitate to give us a call if there is ever anything more that our team may help you with!
On the Road
by Magicgal on 09/18/2023Christian Negron and Mary Hernandez were great at getting me into a new 2023 Kia Sorento lease. They understood my budget constraints and were able to make it happen. And I love the idea of free car washes.Thank you for your positive review! We are so glad that Christian and Mary took great care of you throughout your visit. It is our pleasure to assist you in any way possible and we hope that you do not hesitate to let us know if there is ever anything more the team may help you with!
Shaun, thank you for your positive review! We are glad that Andrew and Mike provided you with the quality care that you so much deserve. It is our pleasure to assist you in any way possible. Wishing you the safest of travels until we meet again!
by Spitzer Kia Cleveland on 03/06/2025