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Customer Reviews of Reineke Ford Lincoln

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95 reviews
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  • Being remodele

    5 out of 5 starsby Corki11 on 05/12/2016

    Very courteous and helpful staff. Excellent service in a timely manner.
    • It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!

      by reinekeford on 05/23/2016

  • Oil Change

    5 out of 5 starsby Bear728 on 04/25/2016

    Stephanie was very courteous, friendly and professional during this visit. She always keeps us informed on the work being done.
  • Quick and efficient service with friendly staff !

    5 out of 5 starsby Alleyrat83 on 04/08/2016

    Stephanie and Scott were very helpful in answering questions by me and they made sure service was done properly. The car wash was down so they made it a point to bring my vehicle back so they could wash it.
    • We try to make your experience as simple and convenient as possible for you, Alleyrat83! Thank you so much for choosing Reineke Ford Lincoln as your first choice for service!

      by reinekeford on 04/14/2016

  • Caring service, comfy lounge, free car wash!

    4 out of 5 starsby BusyBee40 on 03/31/2016

    Every time I have work done on my car, I come here because the Service staff are pleasant, answer my questions, and the lounge area is comfortable. I like The Works diagnosis log that tracks wear and tear. It helps me plan for new tires, brake pads, etc. My service advisor kept me informed. I left in a freshly washed car! Love Reineke!
    • Thank you, BusyBee40! We hope you continue to choosing Reineke Ford Lincoln for all your vehicle needs! Take care!

      by reinekeford on 04/07/2016

  • AMAZING SERVICE DEPT

    5 out of 5 starsby amarie89 on 03/24/2016

    I always receive excellent service, and easy pick up
    • It was truly a pleasure to do business with you, amarie89! All of us here truly value your business and look forward to your next visit!

      by reinekeford on 04/07/2016

  • Great service, nice people

    5 out of 5 starsby compuwoman on 03/21/2016

    They checked everything in my car but asked me before doing anything extra. They also have a nice lounge with complimentary coffee and cookies.
  • grest service

    5 out of 5 starsby dyinice454 on 02/25/2016
    updated 03/07/2016

    Service and staff was very helpful and polite. Great detailed information on servicing my vehicle
  • Excellent Service

    5 out of 5 starsby rgray527 on 02/25/2016

    Jen in the service department is excellent and are always accommodating!
  • 2014 F-150

    4 out of 5 starsby 58viking on 02/19/2016

    Salesperson is friendly and knowledge, we enjoyed the buying experience at Reineke.
  • Satisfied

    5 out of 5 starsby Adco1110 on 02/07/2016

    The staff at Reineke were friendly and helpful , Stephanie was very professional and courteous , the wait time for my service was long , but I went during lunch time , I have no complaints about the service or personnel
    • We really appreciate your feedback of your recent visit with us at Reineke Ford Lincoln, Adco1110! We sincerely appreciate your business here with us at Reineke Ford Lincoln, and we look forward to continuing to do business with you!

      by reinekeford on 02/11/2016

  • Oil Change

    5 out of 5 starsby Ambouts on 02/05/2016

    It was so nice to have an area to sit and work in stuff at. I enjoyed that there was an option for coffee and TV to watch. I will be coming back again!!
  • Friendly service

    4 out of 5 starsby Corygase on 01/18/2016
    updated 02/03/2016

    The staff and service here has been great since I bought my focus new in 2013. I have always brought it to you guys for every oil change and updates. I will continue to bring it in as long as it's still running to the friendly and helpful staff.
  • Great Dealership. Friendly Representatives.

    5 out of 5 starsby Minchman on 01/29/2016

    Purchased a new 2015 Ford Edge SEL. Spoke with several dealer representatives and each one was friendly and very helpful. Had trouble deciding between a 2016 and 2015 and they were very helpful for me for me to make the correct decision. Very happy with the 2015 except the SEL did not come with a garage door remote device and didn't find out about it until I got home. Happy, but disappointed at the same time.
    • Our Staff works hard to go the extra-mile for our valued guests, Minchman! We're glad everything was completed to your satisfaction! Take care!

      by reinekeford on 02/01/2016

  • Good experience

    4 out of 5 starsby Moreno200515 on 01/29/2016

    The dealership was very good and helpful with their communication while working on my vehicle.
  • Excellent customer service!!!

    5 out of 5 starsby Cherie88 on 01/23/2016

    I always get excellent customer service at Quiklane!! Stephanie and Jen are so nice and friendly. Their customer service skills are excellent! Always a good experience going here and I love my Ford F150
    • Thank you for your wonderful response to the quality of service our Staff provides, Cherie88! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!

      by reinekeford on 01/26/2016

  • Great Customer Care

    5 out of 5 starsby Danibil on 01/07/2016

    Made me feel at home, good timing, met their quoted time to finish the job.
    • Danibil, thank you for writing this fantastic review and giving our dealership such a high star rating! We always appreciate feedback from our customers, and it makes us feel good to know that our team did right by you.

      by reinekeford on 01/14/2016

  • Great service!

    5 out of 5 starsby Kthatcher on 01/06/2016

    They did a great job and even ordered extra parts for my car
  • Great service

    5 out of 5 starsby Amarie89 on 12/21/2015

    Everything was great, work performed was done in a timely manner and great care was taken with my vehicle
    • Thank you so much for the wonderful review, Amarie89! Please let us know if you have any additional questions about services you received and thank you again for choosing Reineke Ford Lincoln!

      by reinekeford on 01/07/2016

  • Great Dealership, Fantastic Service Center Personnel

    5 out of 5 starsby knoedlert on 12/16/2015

    I came in for an oil change and rotation, and happened to mention that I needed to get a neighbor boy to get all the bugs/tar off the bottom of the vehicle. When Stephanie came to get me, I noticed that it was already done! She and her "detailing guy" had taken the time (and elbow grease!) to get my vehicle extra clean and washed (boy, did it need it). She and the rest of the Service personnel have always gone above and beyond as far as I'm concerned, and they deserve a raise (or at least a Christmas bonus). Thanks a million, Reineke!
    • Our Staff works hard to go the extra-mile for our valued guests, knoedlert! Thanks again for your business!

      by reinekeford on 12/21/2015

  • Push for the customer!

    4 out of 5 starsby Power2015 on 12/05/2015
    updated 12/16/2015

    2012 ford escape I bought it 2 years ago from kassey. But my concern is your oil change quick lane. I was there 3 days in a roll to get my oil changed, I do like coming there they do a excellent job. I was going to go somewhere else but I came back because you do a good job. So I hope you can figure something out.TONYA B.
  • great service! nice people and enviornment!

    5 out of 5 starsby Chelsea56956 on 12/10/2015
    updated 12/16/2015

    Great service every time. Thats why I take my car to get serviced there!!
    • Chelsea56956, thank you for your kind words and congratulations on your new vehicle! Check our social media pages to stay in the loop on product news and updates so we can help you again on your next visit! We look forward to seeing you again soon!

      by reinekeford on 12/17/2015


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