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Customer Reviews of Reineke Ford Lincoln

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95 reviews
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  • Happy Customer

    5 out of 5 starsby 1stFocus on 07/13/2015

    I bought a 2015 Focus. They did not have one on the lot with the color and options I wanted. They worked vary hard to find a car with the options I wanted. Within a couple of days I was driving a new car. Everyone that I was in contact with at the dealership was vary helpful. I am a returning customer because of the excellent treatment I get from everyone there. I will return and I have referred others to this dealership.
  • Another good experience at Quick Lane

    4 out of 5 starsby Connie8517 on 07/04/2015
    updated 07/11/2015

    I just had an oil change, tire rotation and coolant flush. Everything was fine. I have taken my 2005 Mercury Mountaineer in for service ever since I purchase it in April 2005.
  • Great services

    5 out of 5 starsby Pelton1 on 07/09/2015

    The service and salesman (Kasey Spence) was absolutely wonderful, he was right by our side the entire time giving 110% on helping us through the process of trading in our vehicle and purchasing a new one. We highly recommend Reinke of Findlay to anyone looking to purchase a new or used vehicle. You are treated like family not just a customer.
  • Good Service

    5 out of 5 starsby StevieG4968 on 07/08/2015

    The detailing service is excellent! The dealership is very clean and organized.
  • Bessie check up

    5 out of 5 starsby Bessie9132 on 07/06/2015

    always pleasant, and customer service is great!!!! Stephanie is a keeper, she does a great job
  • Excellent & affordable!!!!

    5 out of 5 starsby Nunez9 on 07/03/2015

    My husband and I recently left as costumers at our old local dealership whom we've been costumers for awhile because my parents always were speaking great things about their services with Reinke. So we decided to check into a few services you guys offered and sure enough the prices were exceptionally better and the service was fantastic. Jen at quick lane always is very informative, helpful & professional every single interaction we've ever had!!. The service mechanic was great and went the extra mile to make sure my concerns for my car were addressed and even pointed out the problems so I visually could see what the issue was. I'm so thankful that now we have a place that is reliable & affordable!!! Thank-you again.
  • 2015 Ford Edge purchase

    5 out of 5 starsby rjm197 on 06/29/2015

    Kasey Spence (salesperson) went above and beyond expectations to ensure we got the exact 2015 Ford Edge that we wanted, and even stayed late to complete the sale and helped detail the vehicle when it came in. We also commend the driver (we did not get his name, but we thanked him also) that drove from Findlay OH to Chicago and back in the same day, thru pouring rain in stopped traffic, so that we could pick the car up when we needed it. It's people like these two individuals that make this dealership have outstanding service!
  • A good experience

    5 out of 5 starsby tbils on 06/24/2015

    I went in for a recall repair. The staff was courteous, the waiting area was pleasant with refreshments and newspapers to read. The repair took less than the estimated time.
  • Friendly Staff.

    4 out of 5 starsby Alaina3185 on 06/24/2015

    I love my new Ford Fusion. This is the second Fusion that I have purchased and I couldn't pick a better vehicle. Ryan was very helpful and walked me through a few different options on vehicles and pricing. Very friendly, and made me feel comfortable.I would recommend him to anyone coming in. I did however have an issue dealing with the person handing the financing of my vehicle. I felt very pressured to purchase an extended warranty and that I was lied to in order to make that purchase. I said no, but after moving on he came back to it and made it seem like I had no choice to continue until I did it his way. I did end up purchasing the warranty, but will be canceling it after I found out what the vehicle already had included. That is what I was lied to about. I would say overall I would go back and see Ryan or recommend him to anyone looking for a new vehicle.
  • Great Service

    5 out of 5 starsby ARO7334 on 06/18/2015

    The staff was very helpful in helping me find the right car for me at the right price.
  • Great experience!

    5 out of 5 starsby mandc3890 on 06/09/2015

    What a refreshing experience! Even though we were there to intentionally purchase the Avalanche on your lot, I have never felt so good about buying a vehicle before. Kasey Spence is such a genuine young man, we are Chevrolet people, but if we buy another vehicle, we will go to him to find us what we am looking for. No regrets or feelings of being taken advantage of, that in itself is a first! I would say you got yourself a valuable asset in Kasey! We also liked the young man handling the financial part of the deal, he was very professional and personable!
  • oil change

    5 out of 5 starsby charlienick on 05/26/2015
    updated 06/08/2015

    oil change, tires rotated, service was courteous and fast. no complaints.
  • Tire Change

    4 out of 5 starsby mistermcd on 05/29/2015
    updated 06/05/2015

    Service was excellent, completed tire installation with same day service.
  • Great job always a great experience

    5 out of 5 starsby karen6068 on 05/27/2015
    updated 06/05/2015

    Explorer, service was great car was clean and the staff was was more than helpful
  • First oil change of 2015 F-150

    5 out of 5 starsby faapilot on 06/05/2015

    All was good but noticed that the tech entered incorrect information for my "reminder" sticker they place in the upper left corner of the inside windshield. The date for the reminder was not a date at all but a series of numbers and the next mileage was entered as 57,000 and my truck only had 794 miles on it. I noticed it and it was replace.
  • Ford Edge

    5 out of 5 starsby kellie9318 on 05/26/2015

    Mike Wagner was wonderful thank you for 2015 Ford Edge. Mike went above and beyond to get back a car that had been traded away. Thank you Mike!!!! 😘
  • F-150 from Reineke Ford

    4 out of 5 starsby ahudak17 on 05/21/2015

    I purchased a 2013 Ford F-150 XLT from Kasey Spence at Reineke Ford. I contacted him after seeing the vehicle on the website and I came from Cleveland to test drive the truck. Kasey was very helpful in getting me information on the vehicle and accommodated me after hours, which was the only time I was able to make it to Findlay to test drive and purchase the vehicle.
  • Very good car buying experience

    5 out of 5 starsby gaylem1231 on 05/12/2015

    Chris spent as much time as I wanted helping me get to know the vehicle inside and out. I feel confident that I know how to use all the features of my new Edge. The buying process was easy and thoroughly explained to me and all of my questions were answered quickly and intelligently.
  • service car

    4 out of 5 starsby wbillock on 04/27/2015
    updated 05/06/2015

    It was fine. You have a nice place to sit and wait for your car.
  • Lease a new 2015 Explorer

    5 out of 5 starsby Edd7398 on 05/06/2015

    Our salesman was Mike Wagner. Mike was excellent in all phases making our experience a pleasant one which is not always the case when leasing a new car. Jeff Crawford also assisted in the financing process and again the experience was good. We will definitely consider Reineke Ford for future auto purchases or leases.
  • everyone at Reineke was very helpful

    4 out of 5 starsby Harvick4 on 04/24/2015

    that is the 6th auto or truck that I have bought at the Ford dealership in Findlay and I hope it is as great even better than the rest

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