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Customer Reviews of Reineke Ford Lincoln of Lima

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87 reviews
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  • Great Inventory!

    5 out of 5 starsby DColeman65 on 10/18/2016
    updated 11/01/2016

    We worked with Daniel, he was delightful. Y'all have a huge inventory. Also, your guy in the parts department came out and laid on the ground to check to see what we would need to install a towing package on our Lincoln MKT. We were all stunned to find we already had the towing package. LOL Great experience, quick and easy! Daniel also ran the Lincoln through the car wash which made my wife very happy! Thanks!!!!!
  • Welcome to the Ford family

    5 out of 5 starsby owsleyl on 07/15/2016

    From the moment we arrived at the dealership we were made to feel as though we were family. Everyone we came into contact with was kind and took a moment to talk with us. Our sales tech was knowledgeable, friendly and an all around good person. The financial rep was just as awesome. Both my wife and I had a great shopping experience.
  • Great Service

    4 out of 5 starsby psanford92 on 07/15/2016

    Body shop people were very professional. Job was completed when promised and when I saw a problem Bruce took care of it and promised to make it right should the problem come back. (There was a scrap on the bumper and he used some rubbing compound on it. So far it hasn't returned)
  • ford service as planned.

    5 out of 5 starsby Millwright22 on 06/20/2016
    updated 07/05/2016

    The service was fine and I was thankful they took me home and came and got me to go retrieve my truck.
  • Perfect service! !!!!!!!!!

    5 out of 5 starsby Steven08817 on 07/01/2016

    They were very helpfull.Neill Allen is a great salesman. He should be given an award for best job performance. Thank you Neill for helping me get my Mustang. I will even purchase another vehicle there if Neill Allen is given his own personal desk and office with computer. Thank you , and a job well done.
  • Happy, Happy, Surprise

    5 out of 5 starsby Ronda2Trace on 06/29/2016

    Rick went the extra mile to make sure I was happy with the purchase. I was so happy and can honestly say I wouldn't change a thing. The truck purschase was a huge surprise for my boyfriends 50th birthday and it was a big surprise. He loves black beauty as we call it. After noting the excellent care, attention and my satisfation that my step son leased a fusion less then 2 weeks later and now my son is thinking of buying an explorer. We will indead be back and be looking for Rick. THANK YOU, Ronda S. Nartker
  • Great customer service

    5 out of 5 starsby Jslapple on 06/21/2016

    Did fine with the escape, still have 5 months on the lease, and recently added another vehicle to my ford leasing experience. And they always service my vehicles.
  • Great services

    5 out of 5 starsby Buffer49 on 05/12/2016

    Purchased a 2016 Escape our salesman was fantastic .All the staff including financing were grear
  • Dent in Driver door - unscheduled plan

    5 out of 5 starsby purplecat68 on 04/25/2016
    updated 05/08/2016

    Everything was serviced that my explorer was taken in for with the exception of the dent in the driver door (under the paint). I believe pictures were taken, but I am unsure what next steps are. Thank you for your response times and service. The service dept. is amazing!! Angi Glass
  • My review

    5 out of 5 starsby mask0712 on 05/03/2016

    Customer service was excellent. Drove in for a repair and completed within a few hours. Very good.
  • Knowledgeable Staff

    5 out of 5 starsby SportFamily on 04/27/2016

    Eli Staup and the rest of the staff at Reineke of Lima are great! Very knowledgeable and went the extra mile to get us in the car we really wanted!
  • Great place to do car shopping

    5 out of 5 starsby SmHoltz04 on 04/17/2016

    The staff was very helpful with helping me choose a car and very patient with letting me check out various types of vehicles that seemed to be a possible purchase for me. I would definitely recommend the Reineke ford Lima dealership and I would be willing to do business there again in the future.
  • Service Appointment

    5 out of 5 starsby Escape201598 on 03/30/2016
    updated 04/07/2016

    The staff was helpful and polite. I was processed through quickly. The waiting room was comfortable. I purchased a 2015 Ford Escape a year ago.
  • Awesome experience

    5 out of 5 starsby Desirae20 on 04/03/2016

    I am leasing a 2016 fiesta. The service was awesome I was helped by Levi Mitchell. He helped us in any way he could!!!
  • Dependable service

    4 out of 5 starsby lazyterri56 on 04/01/2016

    They started on time and did not have to wait long for them to be finished.
  • Friendly and Professional

    5 out of 5 starsby JohnRay49 on 03/30/2016

    Staff was friendly and professional, service was completed in a timely manner. My 2015 Tauraus was overdue for an oil change the gentleman who waited on me explained to me the importance of maintence on my vehicle, my tires were also rotated at no charge. I will recommend Reinke Ford to my friends and family for all their automobile needs. Thank You Mary
  • Great service

    5 out of 5 starsby King45806 on 03/29/2016

    The works oil change, cost was great and everything was done on time..
  • 1st oil change on 2015 F150

    5 out of 5 starsby furryF150 on 03/28/2016

    oil change done timely and they ran it thru the car wash for me, could not have asked for more
  • Great service and friendly people.

    5 out of 5 starsby N8wntrs on 03/20/2016

    I had my Escape serviced and was in and out in less than an hour. The staff were friendly and helpful. I will most likely come back the next time I need it serviced.
  • Great service

    5 out of 5 starsby Fordboy1373 on 03/18/2016

    Everything went ok. Service people were very nice got work done quickly very satisfied
  • Our New Escape

    5 out of 5 starsby nrunser on 02/25/2016
    updated 03/08/2016

    Matt was very helpful with purchasing our new Escape. We came in just to look around but we found one we loved and he was able to help us get it in our price range!

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